Modern Restaurant Management

DECEMBER 30, 2024

This recovery was largely supported by strong takeout and delivery sales, which played a crucial role in sustaining revenue streams. A centralized hub can provide easy access to training materials, operational updates, and ensure consistency across all locations.

Loyalty Program 251

Loyalty Program Franchising Franchise 2025 251

Modern Restaurant Management

MAY 7, 2021

To showcase bold new flavors, On The Border has elevated its menu, and the innovative new dishes will be available for guests visiting North Point. “This year continues to be the ‘Year of the Guest,’ where they are the focal point to everything we do, from menu innovation to technology to podcast content,” Eckles said.

Franchising 433

Franchising Franchise Sustainability Fast Casual 433

Modern Restaurant Management

DECEMBER 27, 2022

Focus on Sustainable Food Production. As climate change puts traditional farming methods – and food production – at risk, there will be a renewed effort around sustainable food production, like vertical farming, hydroponics, and aquaponics. Train Differently (and Better) than Ever Before. Increase Quality and Accuracy.

Food Safety 566

Food Safety Audits Food Supply Food 566

Modern Restaurant Management

MAY 14, 2025

MORE , or Movement to Organize for Restaurant Equity,, is led by industry veterans and seeks to address challenges from Diversity, Equity and Inclusion (DEI) under attack to economic instability, striving for a more equitable and sustainable future for the 12 million people employed in the nation’s second-largest private industry.

Website Management 221

Website Management Hospitality Sustainability Education 221

Modern Restaurant Management

FEBRUARY 24, 2025

We remain more committed than ever to supporting these vital businesses—the backbone of local economies and communities—by providing training and resources to build business resilience, as well as championing and spotlighting our industry across all our platforms.”

2024 251

2024 2023 2025 Loyalty Program 251

Modern Restaurant Management

APRIL 29, 2025

For restaurant owners and operators who want to stay ahead and ensure a consistent, high-quality experience, employing mystery diners can be an innovative and invaluable tool for refining the guest experience. Loyalty is the cornerstone of a sustainable brand, with word-of-mouth being one of the most powerful marketing tools.

Franchise 282

Franchise Franchising Uniforms Dine-in 282

Modern Restaurant Management

MAY 20, 2025

Foster Accountability Through Clear Objectives Accountability is essential for sustaining momentum during growth. Invest in Leadership Development Leaders need tools and training to address new challenges. Action Steps : Scenario Planning : Train leaders to anticipate and prepare for potential disruptions.

Leadership 221

Leadership Sustainability Workshop Hiring 221

Modern Restaurant Management

FEBRUARY 8, 2023

Fine dining establishments provide a space for the most creative chefs and the boldest of all hospitality entrepreneurs to experiment, innovate and offer unique and upscale dining experiences–something that’s hard to replicate at regular dining establishments. Food is a business of making people happy.

Fine Dining 493

Fine Dining Technology Front of House Sustainability 493

Modern Restaurant Management

MARCH 13, 2024

To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics. The gap between available positions and willing, skilled workers has widened, putting pressure on service quality and business sustainability.

Loyalty Program 491

Loyalty Program Customer Service Customer Experience Insurance 491

Modern Restaurant Management

DECEMBER 16, 2024

A staff of skilled, experienced team members keeps dining rooms running smoothly, boosts efficiency in the kitchen, builds goodwill with customers, and pushes restaurants to innovate – all of which contribute to business success and sustainability.

Hiring 251

Hiring Employee Relations Coaching 2025 251

Modern Restaurant Management

JANUARY 30, 2024

Sustainable restaurant expansion requires balancing excitement with patience and perspective. Sustainable restaurant expansion requires balancing excitement with patience and perspective. Growth stems sustainably from meticulous mastery of the basics – hospitality, food, ambiance, and operations.

Leadership 508

Leadership Small Business Customer Experience Hospitality 508

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. As such, restaurants are investing in training and development programs to upskill their workforce, ensuring team members are equipped to handle the latest tools and technologies.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

JANUARY 2, 2024

With products now cleared for consumer sale in both the United States and Singapore, the cultivated meat industry is moving from proof of concept and early-stage R&D to a focus on demonstrating scalability, sustainable unit economics, and consumer and customer demand.

2024 493

2024 Food Safety Fast Casual Insurance 493

Modern Restaurant Management

OCTOBER 5, 2021

Labor management solutions with multiplatform functionality can also equip tech-savvy workers with mobile capabilities, allowing employees to clock in/clock out, adjust schedules, communicate with managers and complete training programs from their mobile devices.

Technology 558

Technology Tip Distribution Front of House Back of House 558

Modern Restaurant Management

MARCH 11, 2025

The restaurants that thrive today are those that balance innovation with human connection. Investing in teamwork, internal training, and career development—such as structured in-house wine education—creates a sense of belonging and shared growth. The restaurant industry didn’t just survive—it evolved.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

DECEMBER 14, 2021

Differentiated benefits packages that include greater flexibility, career paths and training benefits, and enhanced company culture will also be important. From there, restaurants can build processes and inject innovation into this framework. Increased Consumer Demand for Environmental, Social and Governance (ESG) Policies.

2022 508

2022 Employee Relations Outdoor Fast Casual 508

Modern Restaurant Management

DECEMBER 21, 2020

Historically, restaurants have been slow to adopt innovative technology. The new wave of restaurateurs will learn from the recent crisis and will focus on sustainability of operations by leaning hard into delivery, take-home, curbside pick-up, contactless payment, and other enabling technology. Innovators will find their own way.

2021 478

2021 Online Ordering Email Marketing Advertising 478

The Rail

MAY 30, 2025

A significant part is also played by tech integration ; loyalty programs, app-based ordering, and QR code menus are not innovations but necessities. Modern successful restaurants create their branding to support community and purpose, usually related to local collaborations, sustainability, or cultural celebration.

2025 130

2025 Loyalty Program Seasonal Menu Front of House 130

Modern Restaurant Management

FEBRUARY 10, 2020

We look forward to continuing to innovate and find ways to make ordering plant-based at Taco Bell even more accessible at a great value,” said Taco Bell Corp Chief Food Innovation Officer Liz Matthews. They also offer chef training and a hospital tool kit with marketing materials and recipes to ease the transition.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. 200 online orders a month with one to two people. .

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

SEPTEMBER 16, 2024

As competition intensifies, companies must innovate and streamline operations to stay ahead. By implementing a situational-based training program, Disney was able to define how and when you, as a front line “cast member” were empowered to step out of your normal role and interact with a park guest.

Leadership 450

Leadership Operations Loyalty Program Guest Recovery 450

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Perfect Daily Grind

JUNE 19, 2025

The investment will enable M7B to open 15 new franchised outlets, upgrade its central kitchen for cold brew and blended drinks production, and strengthen staff training programmes to maintain quality consistency across its growing network. The move underscores a renewed focus on sustainability and innovation in Latin America.

2025 115

2025 Café Events Sustainability 115

Modern Restaurant Management

JUNE 27, 2025

The chain’s documented emphasis on training shows in its strong performance on service quality and value. America’s Most Unique Restaurant Menu: Crumbl The chain rated by consumers as having the most original and innovative menu offerings. The research also highlights the sustained momentum of loyalty program usage.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Modern Restaurant Management

AUGUST 1, 2024

Chipotle teamed with RFID software provider Mojix, materials science and RFID innovator Avery Dennison, and RFID reader and encoder solutions provider Zebra Technologies. The ongoing costs are relatively lower, with the main expenses being RFID tags, maintenance, and staff training.

Operations 322

Operations Food Supply Food Safety Waste 322

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. In 2024, the restaurant industry will witness a technological transformation driven by innovations like AI and contactless solutions, while also grappling with data privacy concerns.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. This will lead to training on apps that reaches “Zoomers” where they live, on their phones, to quickly train new concepts for fast onboarding.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

DECEMBER 29, 2023

Three Strategies for Achieving Better Alignment The staff vs. tech dynamic isn’t sustainable. Provide better training for job roles and tech usage “Better training” isn’t going to be groundbreaking for anyone. It starts with more robust general job training. But I still think it’s overlooked.

Technology 309

Technology Front of House Fast Casual Back of House 309

Modern Restaurant Management

DECEMBER 21, 2022

The technology space is still the “wild west” in the spirits realm, and it is likely that technology will continue to innovate, and inevitably consolidate, the playing field. Typically smaller but more frequent increases, especially on the big movers, will produce better, more sustainable results.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

MAY 24, 2024

At the core, customer retention focuses on improving the restaurant's ability to build long-term relationships and sustainability in the industry. Menu Innovation : Keep your menu fresh and engaging by periodically introducing new items. It is not just about bringing in the diners but ensuring they return to you repeatedly.

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

The Restaurant Group

DECEMBER 8, 2024

Understanding how to reduce food waste in restaurants is the first step toward sustainable and cost-effective operations. Community Impact : Reducing waste creates opportunities for food donations and supports sustainability efforts. Training and Engaging Staff Your staffs commitment to waste reduction is pivotal.

Waste 78

Waste Compost Food Recycling 78

Perfect Daily Grind

JUNE 23, 2025

Technical training, digital process knowledge, and some flexibility in managing new tools are key.” These capabilities have made training production roasters easier than ever before, allowing businesses to manage labour costs more closely. The team also needs to grow alongside the facility. What first steps should roasters take?

Equipment 124

Equipment Small Business 2001 Article 124

The Rail

JANUARY 1, 2024

It’s no wonder, then, that more restaurants are training their staff in zero-waste methods. Let’s explore why zero-waste training is essential and how you can best approach it. The Imperatives of Zero-Waste Training Training takes a significant amount of time, commitment, and even capital investment.

Waste 147

Waste Training Audits Consumer Goods 147

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

DECEMBER 28, 2023

The adoption of AI is more than a passing trend and represents a step towards creating a more efficient and sustainable future for the restaurant industry. Improved Staff Training : Restaurant staff will benefit from assistants, and AI powered training modules resulting in enhanced service, quality and reduced onboarding time.

2024 309

2024 Dietary Restrictions Customer Experience Customer Service 309

7 Shifts

JANUARY 23, 2020

Plan out your labor costs (costs associated with staffing) by researching average wages in your area, suggested training costs, and any benefits you’ll provide. Training before opening. Live-work-dine neighborhoods do not generate enough outside traffic to sustain a business if it is not designed correctly” — Daniel Reed Hospitality 2.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

JULY 30, 2021

“As many companies look to create a new normal for employees, Church’s has chartered a course that focuses on sustaining our team members and securing the continuity of our business,” said Karen Viera, Chief People Officer for Church’s Chicken. ” Curry Up Now Adds Incentives LTO.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508