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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

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How to Train Your Restaurant Staff on New Systems Without Slowing Down Service

ChowNow

In this article, youll discover how training your restaurant staff on new systems doesnt have to be a big ordeal, slowing down service for guests and costing you money. Yes, it does take time, but not as much as youd think, so long as you follow these seven stepsyour team will learn faster, retain information better, and not disrupt business.

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How Restaurants Can Use Digital Hosts

Modern Restaurant Management

These agents are naturally sounding conversational assistants made to be intelligent with a restaurant operators’ intended processes, logic, and information – Not to be mistaken with IVR technology when waiting to hear a robotic menu of options represented by pressing a number 1 through 8.

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2025 Cybersecurity Outlook for Restaurants 

Modern Restaurant Management

For example, with highly personalized audio or video recordings, bad actors can impersonate restaurant managers, HR persons, or IT support, tricking staff into clicking on malicious links, downloading malware, or handing over financial information, login credentials, or other sensitive data.

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FSMA Rule 204 Food Safety Countdown: What Restaurant Managers Need to Know Now

Modern Restaurant Management

Additionally, GS1’s Electronic Product Code Information Services (EPCIS) plays a critical role in enabling businesses to document and share information about when and where a product changes hands. Resources and training materials are available to make this process easier and ensure everyone is aligned.

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Practical Tips for Hiring and Retaining Seasonal Restaurant Staff

Modern Restaurant Management

Streamline Onboarding and Training In fast-moving restaurant settings, onboarding should not be an afterthought. Use checklists, digital training modules, or a “welcome packet” that covers everything from uniform policy to safety protocols. Even short-term staff should reflect your restaurant’s values.

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Nine Critical HR and Payroll Steps to Prepare Your Restaurant for 2025

Modern Restaurant Management

Encouraging Participation : Host brief, informal sessions to explain options, empowering your team to make confident decisions for themselves and their families. Streamlining Onboarding : Simplify your onboarding process with clear expectations, training schedules, and a welcoming introduction to your workplace culture.