Modern Restaurant Management

OCTOBER 11, 2023

The good news is that restaurant owners can streamline the checkout process and increase operational efficiencies by leveraging the latest payment technology. Around 950 million mobile users make online mobile payments , leading to the rise of pay-at-table technology. trillion by 2025. trillion by 2025.

Technology 508

Technology Mobile Ordering Consumer Goods Online Ordering 508

Modern Restaurant Management

JANUARY 24, 2022

Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Thankfully, restaurant technologies can play a dual role. How Can Restaurant Technologies Mitigate Some of the Challenges the Industry Faces?

Technology 558

Technology Front of House Back of House Online Ordering 558

Modern Restaurant Management

FEBRUARY 21, 2025

Better food safety has never been more in reach, thanks to advancements in traceability standards and technology. Additionally, GS1’s Electronic Product Code Information Services (EPCIS) plays a critical role in enabling businesses to document and share information about when and where a product changes hands.

Food Safety 524

Food Safety Management Management Kitchen Safety 524

Modern Restaurant Management

SEPTEMBER 12, 2022

With today’s labor shortage and record-high resignations, restaurants cannot afford to lose workers, and technology should not be a bottleneck for workers to perform their job. Below are five ways that restaurant technology can impact business, and how to make it work for you, not against you: 1.

Technology 531

Technology Point of Sale POS Mobile Ordering 531

Modern Restaurant Management

OCTOBER 15, 2024

The Illinois Biometric Information Privacy Act (“BIPA”), 740 ILCS 14/1, et seq.—a The constant evolution of technology is no doubt to credit. The efficiency and cost-savings to be had with biometric technology is evident. A measured approach to the use of such technology must be taken, however.

Serving 418

Serving Restaurant Law Employee Relations Technology 418

Modern Restaurant Management

MARCH 21, 2022

The key is to make the right decisions around inventory and pricing at the right times—and having the right technology can make all the difference. The ability to make these critical decisions on the fly is where technology has a role to play, specifically a back-office software platform. Back-Office Tech Plays a Critical Role.

Technology 508

Technology Food Supply Inventory Supplies 508

Modern Restaurant Management

OCTOBER 7, 2021

A growing number of restaurants are embracing technology to run their operations and prepare themselves for the challenges of the ‘new normal. Using technology to streamline workflows is one solution to this problem. Technology also helps bridge communication between restaurant management and staff. Kitchen operations.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

NOVEMBER 12, 2024

Also, incorporating a severe weather preparedness plan into new hiring training and posting it in break rooms and common areas ensures staff are informed and prepared. Tech Solutions for Severe Weather Preparedness Technology is another component that can aid severe weather preparedness for restaurants.

Training 473

Training Communication 2025 2024 473

Modern Restaurant Management

FEBRUARY 25, 2025

The restaurant industry is facing unprecedented challenges and opportunities in maintaining visibility online, where the majority of local consumers go for information and recommendations. To capture this demand, restaurants must optimize their digital content with detailed, keyword-rich information across multiple platforms.

SEO 324

SEO Social Media Customer Experience Customer Service 324

Modern Restaurant Management

DECEMBER 17, 2024

Widespread Adoption of Technology Solutions in Food Service In 2025, the food service industry will increasingly leverage technology for waste tracking and diversion. At the same time, technology is poised to play an even bigger role in the coming year. Now, this revolution is extending to the back-of-house.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

APRIL 10, 2023

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. Cloud-based technology has been leading the tide of change over the last couple of years. Despite the many benefits it brings, there is, however, a belief that automation technology will replace human jobs.

Technology 486

Technology Customer Service Online Ordering Hospitality 486

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

Technology 491

Technology Online Ordering Mobile Ordering Customer Service 491

Modern Restaurant Management

MARCH 21, 2023

Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. We’ve been tracking how a recession would affect the QSR industry and looking at what role technology can play in lowering the cost of employment.

Technology 474

Technology Consumer Goods Supplies Waste 474

Modern Restaurant Management

NOVEMBER 6, 2024

Invest in technology. Prioritize investments in technology platforms based on their potential impact on both team satisfaction and overall business success. Streamlining operations with technology to allow teams more time for other areas of the business.

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Hiring Hospitality Magazine Technology 386

The Rail

MARCH 31, 2025

Restaurant businesses need to adopt technology that enables collaboration among remote teams and simplifies management if they want to succeed. Why Technology in Restaurant Management Technology is key to managing multiple locations within a restaurant group be it your restaurants or management offices.

Technology 130

Technology Management Management Operations 130

Modern Restaurant Management

MARCH 18, 2025

This shift highlights the growing reliance on social media for information, making it crucial for restaurants to engage with this audience where they are. Now is the time for restaurant brands to ask: Are we merging human insight with technology to craft meaningful customer journeys? Benihana exemplifies this approach.

2025 322

2025 Sustainability Social Media Customer Experience 322

Modern Restaurant Management

FEBRUARY 12, 2025

They’re comfortable telling technology pertinent information about themselves and then allowing technology to do the work on their behalf. The new generation of restaurant workers wants technology to do the heavy lifting. The new generation of restaurant workers wants technology to do the heavy lifting.

Hiring 332

Hiring Mobile Ordering Social Media 2025 332

Culinary Cues

MAY 21, 2023

Part One: THE GOOD, THE BAD, AND THE UGLY It is an underlying question for the ages: “Is technology good or bad?” So, the question we should be asking is: “Are we controlling technology or is it controlling us?” In all cases, we remain in control of the technology that serves as an effective tool. How dangerous is this?

Technology 416

Technology Social Media Back of House Front of House 416

Modern Restaurant Management

JULY 17, 2023

Technology Is an ISO Game-Changer Organizations no longer need to sift through piles of paperwork, desperately trying to find the right documents to prove they’re compliant. Automation and the Internet of Things (IoT) are driving increased adoption of technology solutions for ISO compliance and quality management.

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Innovation Technology Certification Food Safety 416

Modern Restaurant Management

MARCH 20, 2025

To tackle these issues, it’s crucial to invest in technology solutions that streamline your operations. Today’s breed of advanced technology solutions offer a comprehensive platform to manage these elements efficiently. To overcome this, adopt technology solutions that grow with your business.

Catering 352

Catering Delivery Customer Service Customer Experience 352

Modern Restaurant Management

MAY 29, 2025

As users discovered Google and learned best practices for finding sought-after information, QR codes began to feel superfluous – an extra or unnecessary step for consumers to get where they wanted to go. Product information and tutorials. Customer feedback. Not at all.

Menu 371

Menu Loyalty Program Download Customer Service 371

Modern Restaurant Management

OCTOBER 6, 2021

Modern restaurant technology can provide peace of mind to operators worried about food safety violations, labor law mistakes, falsified data and more. Employees are always your first line when it comes to food safety, but good technology acts as backup for one of the most important parts of your business.

Technology 498

Technology Food Safety Restaurant Law Training 498

Modern Restaurant Management

DECEMBER 9, 2022

The restaurant industry is in a revolution—or evolution—in its relationship to technology. However, as the number of tools available to restaurateurs expands, and the capabilities of technology also grow, it’s critical to be thoughtful about what software you select and how you implement it. Not Planning Ahead.

Technology 473

Technology Training Take-out 2022 473

Modern Restaurant Management

DECEMBER 5, 2023

From the digital revolution of the 1980s, the advent of the internet in the 1990s, and the proliferation of smartphone and AI technologies in the 21st century, restaurant and bar owners must keep pace with the latest tech trends to achieve sustainable growth and maintain a steady stream of revenue. There are 6.92

Technology 493

Technology Mobile Ordering Customer Experience Customer Service 493

Modern Restaurant Management

APRIL 7, 2025

As chain restaurants continue to integrate new technologies into their daily operations, store-to-store standardization of these technologies is often an afterthought. The most successful restaurant chains in today's digital race understand that piecemeal technology adoption is no longer sufficient.

Loyalty Program 282

Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Modern Restaurant Management

MAY 28, 2025

With more than a decade of hands-on experience using AI to monitor emerging fraud trends, attacker MOs and advanced technologies, Abrahams brings a unique perspective to addressing merchants' most complex challenges. How should operators better inform themselves about AI concerns for their business?

Employee Relations 251

Employee Relations Beverage Customer Service Food Order 251

Modern Restaurant Management

MAY 13, 2025

Technological Integration : Gen Z's tech-savvy nature means they often discover new foods through social media. Brands that openly share their sourcing and ingredient information build trust and loyalty. They bias toward foods that are sustainable and locally sourced.

Social Media 426

Social Media Sustainability Customer Experience Sourcing 426

Culinary Cues

MAY 27, 2023

TECHNOLOGY AND RESTAURANT CULTURE Learning to live with technology and stay in control is essential. This is not easy since the access to and use of technology and its influential sidekicks: social media and 24/7 news is so universal that nearly everyone sees them as essential to our way of life, but we need to try.

Technology 418

Technology Front of House Social Media Back of House 418

Modern Restaurant Management

MARCH 24, 2025

Restaurant brands are seeking out emerging technology to be more efficient and using data analytics to improve the drive-thru experience and this is only the beginning, according to Tim Tang, Director of Enterprise Solutions at Hughes. This is where technology and AI come in. As technology advances, it becomes increasingly invisible.

Loyalty Program 305

Loyalty Program Mobile Ordering Coaching Customer Experience 305

Modern Restaurant Management

NOVEMBER 20, 2024

To help restaurant operators better understand what employees want and need, close to 1,000 restaurant managers were surveyed regarding compensation, technology use, retention tactics, and more. Every system you consider should provide feedback or data that allows you to make informed decisions and continually improve.

2025 474

2025 2024 Recruiting Employee Relations 474

Modern Restaurant Management

APRIL 5, 2023

Through communication with the customer, whether that be in person or through technology, situations can be remedied—stopping negative reviews before they happen. Utilize technological advancements such as SMS via data collected from your WiFi hotspot. The key is understanding your customers and their expectations.

Technology 445

Technology Social Media Customer Experience Communication 445

Modern Restaurant Management

MAY 27, 2025

Brands (owner of KFC, Taco Bell, and Pizza Hut) suffered a ransomware attack that forced the closure of approximately 300 restaurants in the UK and exposed personal information of hundreds of thousands of employees. Many reservation systems collect extensive personal information that could create significant liability if breached.

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

SEPTEMBER 1, 2021

The trends the industry had in 2019 toward improved tech stacks, better reporting, and streamlined operations can’t wait any longer, and restaurants are finding the budget to put toward technology again. With uncertainties still on the horizon, why are restaurants choosing to invest in upgraded technology now?

2021 612

2021 Kitchen Safety Food Safety Inventory 612

Goliath Consulting

FEBRUARY 19, 2025

Advanced Financial Analysis: Creating sophisticated tools for budgeting, cash flow projection, and profitability analysis that drive informed decision-making across all aspects of the business. This integration ensures all business functions work cohesively toward profitability goals.

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Cash Management Leadership Seasonal Menu Sustainability 243

Modern Restaurant Management

JULY 14, 2022

But when you think about it, where would you get that information from? The only way you can accurately know the answers to these questions is with the help of technology. Technology can be the crutch you lean on to make those smarter, more informed business decisions. Let technology guide you to profitability.

Technology 539

Technology Information Take-out Inventory 539