Modern Restaurant Management

APRIL 24, 2025

Diners are booking their tables well in advance, turning “no reservations available” into a badge of honor that signals high demand and exclusivity. As we delve deeper into the dynamics of special occasion dining, let’s now explore who is heading out to celebrate Mother’s Day. Dessert purchases rose by 15.6

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License Fine Dining Customer Experience Dine-in 251

Modern Restaurant Management

MAY 17, 2022

Promote Online Ordering and Reservations. Restaurants can also offer customers a pre-order option during the reservation process. In addition to placing their food order within the app, allowing patrons to reserve their table within your app frees them from calling the restaurant.

Marketing 530

Marketing Mobile Ordering Online Ordering Customer Experience 530

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. And it works 59% of respondents say marketing emails influence their purchase decisions. Promotions and Discounts Special offers drive customer action.

Email Marketing 195

Email Marketing Marketing 2025 Online Ordering 195

The Restaurant Group

APRIL 12, 2025

Let’s dive into the world of restaurant influencer marketing a game-changer that’s as juicy as your signature burger. What Is Restaurant Influencer Marketing? That’s the essence of restaurant influencer marketing. Why Restaurant Influencer Marketing Works You might be wondering, “Does this really sizzle?”

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Influencer Marketing Social Media Food Truck 78

The Rail

FEBRUARY 7, 2025

As a restaurant owner, you can capitalize on these trends by showcasing seasonal menu items, behind-the-scenes kitchen prep , chef interviews, clips of special events, and customer testimonials to provide an authentic glimpse into the restaurant operations that fosters trust. Special events make for good video content as well.

Marketing 130

Marketing Serving Loyalty Program Social Media 130

Modern Restaurant Management

AUGUST 3, 2021

Invest in your website with clear menus, ample dining room and food photos and include online ordering or online reservation options to serve both sets of customers. Use Facebook, Instagram and/or TikTok to share your unique offerings, daily specials and other events and to interact with customers. Keep it Fresh.

Customer Experience 539

Customer Experience Email Marketing Social Media Online Ordering 539

ChowNow

MAY 30, 2025

If youve got a big outdoor patio, maybe a summer evening special event is the best move. It could be a fall-inspired cocktail, a one-week burger special, or a collab dish made with a local farm or bakery. Use it to share special offerings like limited-time discounts, early access to new menu items, or loyalty program rewards.

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Ordering Loyalty Program Social Media Email Marketing 195

7 Shifts

JULY 10, 2020

Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. Plan your budget to include food costs, labor costs, operating costs, marketing costs, and any extra costs such as for party favors and special decor. Invite influencers ?? Take reservations ??

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Events Social Media Seating Kitchen Safety 351

ChowNow

FEBRUARY 7, 2025

Increase sales by promoting high-margin menu items and special offers. Targeted email campaigns, influencer partnerships, and limited-time offers can generate interest. Email Marketing Ideal for building loyalty with repeat customers through special offers and updates. Looking to promote new menu items?

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

7 Shifts

OCTOBER 1, 2024

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. You can also use tablets to relay orders and special requests to the kitchen quickly.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Modern Restaurant Management

JUNE 18, 2020

The good news is that, as a restaurant owner, you've probably had to build up your reserves of these qualities already. Perhaps you've always used Facebook ads, but now approaching a local influencer might be more effective. Be open to trying alternatives and experimenting. Sensitivity.

Marketing 568

Marketing Social Media Email Marketing Innovation 568

Culinary Cues

APRIL 15, 2020

Where dining out just fifty years ago was considered a luxury that was reserved for special occasions, it is now an absolute necessity. [] RESTAURANTS ARE ESSENTIAL TO OUR ECONOMY. To the chef – the canvas is their plate and to the restaurateur it is the art of hospitality, making customers feel welcome and special.

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Travel Small Business Point of Sale Back of House 463

Modern Restaurant Management

DECEMBER 28, 2023

Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants. Walk-in parties accounted for almost three-quarters of restaurant tables and were twice as common as reservations. Nearly three-quarters (71 percent) of all reservations were made on mobile.

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Modern Restaurant Management

MAY 24, 2024

Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels. You can use feedback forms, check your monthly sales report, analyze the reservations made, and even work on the order history. This is one of the most prominent questions that restaurant owners face today.

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Loyalty Program Point of Sale Email Marketing Customer Experience 438

ChowNow

JANUARY 23, 2025

Personalize the Customer Experience Dale Carnegie, author of How to Win Friends and Influence People , once said: A persons name is, to that person, the sweetest, most important sound in any language. Using a guests namewhether in greetings, reservations, or loyalty program interactionscreates a sense of familiarity and respect.

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2025 Loyalty Program Operations Email Marketing 195

The Rail

MARCH 7, 2023

Partner with Influencers & Local Businesses Influencer marketing can be a powerful way to reach a new audience and promote your restaurant. Find relevant Instagram influencers in your area or niche, and reach out to them to collaborate on a social media campaign.

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Social Media Customer Experience Small Business Influencer 299

7 Shifts

NOVEMBER 14, 2024

With it, you can simulate real-life interactions, such as handling difficult customers, managing order errors, or addressing special dining requests. Some roles, like servers and hosts, may require only a few days of training, while specialized roles, like line cooks or bartenders, may take weeks or months.

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Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

SEPTEMBER 16, 2020

One restaurant marketing tip is to find micro-influencers in your restaurant location, and host a micro-influencer free dinner party where you invite those with 2K+ followers for a night of fun and free food in your restaurant. Doing these things accomplishes that and then some. Stacy Caprio, Founder, Accelerated Growth Marketing.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Restaurant Engine

APRIL 23, 2025

Influencer partnerships are key to your 2025 restaurant marketing strategy. tweet this) Influencer partnerships are among the most powerful tools in your marketing arsenal today. To help you navigate this new world, we look at the 2025 guide to influencer partnerships for restaurants. They trust the influencers endorsements.

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Influencer 2025 Website Management Email Marketing 52

The Rail

JANUARY 15, 2025

Reservation apps optimize seating plans and reduce idle tables. About the Author: Jordan Matthews is a logistics consultant at Miracle Movers , a reputable moving company specializing in local and long-distance residential and commercial relocations. Train staff to transition setups quickly and efficiently.

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Outdoor Seating Customer Service Customer Experience 130

ChowNow

APRIL 25, 2025

Youre not at the mercy of an algorithm or fighting to get seen between cat videos and influencer dance trends. Because a restaurant email list is an owned audience, meaning youre not renting space on someone elses platform. When you send a marketing email, it goes straight to your guests inboxno middleman, no guesswork.

Email Marketing 195

Email Marketing Marketing Loyalty Program Online Ordering 195

Modern Restaurant Management

SEPTEMBER 27, 2024

The white paper finds that different chains are utilizing different strategies to bolster foot traffic — including a mix of early-dining specials and limited-time offers. Texas Roadhouse is driving YoY visit growth in the face of price hikes with early dining specials. titled Pricing Strategies Driving Restaurant Visits in 2024.

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Food Truck Fast Casual Food 2024 251

EATER

MAY 21, 2025

Mara Bushtops Masai Mara National Reserve, Kenya During the Great Migration between June and October, herds of wildebeest, zebras, eland, gazelle, and impala journey over 1,000 miles across grasslands and river crossings through Kenya and Tanzania. Mara Bushtops Lunch set by a salt lick. Oliver Fly Photography A tented suite at Mara Bushtops.

Outdoor 209

Outdoor Fine Dining Tourism Food Supply 209

7 Shifts

JULY 30, 2021

Influencer Marketing. By partnering with influencers on either of these platforms, you'll be able to get your restaurant in front of a whole new audience. By partnering with influencers on either of these platforms, you'll be able to get your restaurant in front of a whole new audience. Stunnin' (feat.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

OCTOBER 31, 2019

Allow Customers to Make Reservations Online. Adding a simple widget like Open Table’s Make a Reservation for customers brings several advantages. You may question the cost and resources on actively posting on Facebook, Instagram and Twitter but three out five Centennial’s buying decisions are influenced by social media.

SEO 318

SEO Social Media Email Marketing Point of Sale 318

The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. Restaurant Email Marketing Explained Restaurant email marketing is a powerful tool to connect with guests and drive reservations.

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Email Marketing Reservations Marketing Loyalty Program 130

EATER

APRIL 13, 2023

Shutterstock I need the reservation app to embrace the exclamation point! Most restaurants I go to use the service , even those at which you don’t typically need a reservation. The day before a reservation, I inevitably get a text asking me to “reply ‘1’ to confirm your booking or ‘9’ to cancel.” I thought we were cool, Resy!

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Reservations 2016 Communication Influencer 305

EATER

MARCH 26, 2025

The Travel buds Grand hotels are home to some of the French capitals most exciting and elegant meals, according to Eaters local dining expert and guidebook author Hotel restaurants tend to have a special energy. And while these tables can be challenging to book, snagging a reservation tends to be slightly easier if youre a guest of the hotel.

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Book Hotels Seasonal Menu Fine Dining 184

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. At Ladder 4 Wine Bar in Detroit, you can add 28 grams of Kaluga caviar to hash browns.

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Fast Casual Fine Dining 2008 Pricing 319

The Restaurant Group

NOVEMBER 20, 2024

Guests should find menus, contact information, and reservation options without a hitch. Collaborate with Influencers and Food Bloggers Partnering with local influencers and food bloggers can expand your reach. Provide Time-Limited Offers Encourage visits during off-peak hours with special deals.

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Loyalty Program Customer Experience Social Media Customer Service 78

7 Shifts

AUGUST 12, 2020

Knowing they have a lunch special on Wednesdays is invaluable knowledge to have, and can inform your own decision making. There are dozens of companies that provide high-quality drag-and-drop templates with all the tools you need to take reservations and online orders. Your competitor analysis needs to include the digital space too.

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Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

FEBRUARY 18, 2020

A lot of places are also offering dine-in only specials or dishes that can only be ordered in-house. Times have certainly changed for the everyday restaurant owner as hyper-connectivity and busy lifestyles continue to influence consumer behavior and where society eats. Mark Bunney, Director of Go-To-Market Strategy at Ingenico Group.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

The Rail

AUGUST 28, 2024

They must be informed in advance about when and where you are moving so that they can plan their visit or reserve a table. Organizing special events, such as an open house or a grand opening , will help attract both existing and new customers. Consider partnering with influencers , bloggers and local media outlets to expand your reach.

Loyalty Program 219

Loyalty Program Social Media Customer Service Coupons 219

Restaurant Clicks

OCTOBER 5, 2021

Special occasions and big events like weddings, anniversaries, graduations, and even corporate meetings in our lives only come around so often, so why not try and make them as unforgettable as possible? Next up is Seasons 52, a New American restaurant that’s perfect for all your special occasion needs. Make a Reservation.

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Dine-in Specials Book Seating 148

Modern Restaurant Management

NOVEMBER 11, 2019

The Local Influence. In collaboration with SeedInvest (by Circle), a leading equity crowdfunding platform, and Wavemaker Labs, Miso Robotics opens up reservations for a new series round of equity crowdfunding, targeting to raise up to $30 million. Cristin Illes Kahale. ” US Foods Scholars.

Travel 297

Travel Food Hotels Loyalty Program 297

EATER

FEBRUARY 28, 2023

Diners wait weeks to score a reservation, landing Dept of Culture a leading role among the small but growing class of fine dining West African restaurants across the country. The way Africa was being talked about was always negative,” says Thiam. “[W]hat

Fine Dining 335

Fine Dining Fast Casual Dine-in Presentation 335

7 Shifts

JULY 20, 2024

Through regular posts, you can remind people of your menu, special deals, and events you’re hosting. billion Sharing a variety of content Photos, videos, special event posts Instagram 25 to 34 Over 2 billion Visual content Mouth-watering photos, short videos, Instagram Stories, IGTV, Reels TikTok 13 to 24 Over 1.58

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221