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5 Examples of Customer Service Innovation in Hospitality

Social Hospitality

Customer service is at the core of innovation and good business practices. To do that, you have to be innovative and adopt new as well as tried-and-tested solutions into your operation. This is the case no matter where the industry goes. At the same time, they elevate security on the premises. Personalize the Customer Experience.

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Bytes & Bites: The Future-Ready Fusion of Foodservice and Technology

Modern Restaurant Management

From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. Online Ordering Systems and Delivery Apps It’s believed that the global online food delivery market is estimated to be $130.2 billion and is expected to grow to $223.7 billion by 2027.

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How Dining Automation Is Helping Restaurants Combat the Negative Impacts of the Pandemic

Modern Restaurant Management

The food and beverage industry is no stranger to new technologies, especially in the past couple of years with the boom of online ordering apps and QR code technology. For example, the rise of ordering and delivery apps was due to consumers staying indoors to abide by social distancing rules. Staff Shortages Due to the Pandemic.

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Your Guide to Redefining Hotel Cleanliness

Gourmet Marketing

It’s been about three months since the hotel industry began feeling the harsh effects of COVID-19. However, some states are finally lifting their stay at home orders, and travelers are slowly starting to think about travel again. How are you going to prepare for the return of your hotel guests? Healthe Lighting.

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2023 Reflections: The Year That Was in Restaurants, Part Three

Modern Restaurant Management

In 2024, we’re watching for continued and renewed innovation in the creator market that will extend into the on-premise – giving sellers richer options with greater variety that will bring uniqueness and premiumization to on-premise draft programs. The impact of these technological shifts is multifaceted.

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Technology Strategies For Hotels Are Outdated—The Hospitality Industry Should Embrace A New Scalable Approach

Apicbase

It goes something like: ‘advanced software rapidly pushes hotels in a revolutionary new direction’, followed by long lists of solutions with headings such as: ‘Best systems for the hospitality industry [implement today!].’. Digital data are the foundation on which modern hotel operations rest. And that is a good thing.

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Are Restaurants Ready for the Federal Minimum Wage Increase?

Modern Restaurant Management

An increase in orders necessitates an increased focus on fast delivery and accuracy. Restaurant operators have access to part-time workers to manage peak load; and to maximize revenue and increase the number of orders served, they can move employees between food prep, food service and food delivery. As an example, a large U.S.