7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. Equipped with a mobile app, staff can review announcements, reach out to managers, and manage tasks wherever they are.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

SEPTEMBER 12, 2022

With today’s labor shortage and record-high resignations, restaurants cannot afford to lose workers, and technology should not be a bottleneck for workers to perform their job. Below are five ways that restaurant technology can impact business, and how to make it work for you, not against you: 1.

Technology 212

Technology Point of Sale POS Mobile Ordering 212

Modern Restaurant Management

DECEMBER 21, 2021

As we wrap up a year that brought more tremendous change to the hospitality industry, I like to look ahead and anticipate some of the opportunities and challenges we will see in 2022 (and beyond). The pandemic has forever upended restaurants, wineries, breweries, entertainment venues, businesses that had been reluctant to embrace technology.

2022 197

2022 Hospitality Brewery Mobile Ordering 197

Modern Restaurant Management

APRIL 22, 2022

In the hospitality industry, QR codes are currently all the rage as they are practically e-commerce payments. However, restaurant owners are looking for more: They want to streamline the checkout process further and for customers to complete the whole process – from ordering to payment – on their mobile devices.

Technology 197

Technology Mobile Ordering Customer Service Food Order 197

Modern Restaurant Management

FEBRUARY 8, 2023

Fine dining establishments provide a space for the most creative chefs and the boldest of all hospitality entrepreneurs to experiment, innovate and offer unique and upscale dining experiences–something that’s hard to replicate at regular dining establishments. The answer lies in technology. How do we move forward from this?

Fine Dining 197

Fine Dining Technology Front of House Sustainability 197

Focus POS

FEBRUARY 26, 2020

San Antonio, TX — February 26, 2020 — Focus POS, a leading provider of restaurant point of sale software, has just released its innovative FocusON mobile order and mobile payment app. FocusON is a mobile app that allows business owners to access point of sale functionalities from anywhere. That’s why FocusON is so useful.

Mobile Ordering 78

Mobile Ordering POS Ordering Point of Sale 78

Modern Restaurant Management

APRIL 14, 2023

Since the early 2000’s, technology has been drastically changing year-over-year, including the way we travel, book hotels, and order food and beverages. SMBs could greatly benefit from technology that is often associated with larger organizations, but the problem is it’s just out of reach.

Hospitality 88

Hospitality Mobile Ordering Small Business Loyalty Program 88

Future Food

JUNE 16, 2021

Usage of modern technology has accelerated uptake and development, including our new proprietary software that provides Future Food with a new competitive F&B/hospitality threat & gap analysis tool – the application & results of which, have paid off immensely with the restricted working environment.

Sports 148

Sports Entertainment Hospitality Point of Sale 148

Modern Restaurant Management

APRIL 1, 2020

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app. Because patrons are not able to dine out, call-ahead orders have increased.

Technology 189

Technology Healthcare Social Media Mobile Ordering 189

Open for Business

MAY 19, 2023

Hospitality trends are constantly shifting, and there’s only so much a restaurant owner can do to predict what’s coming next. As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways. These are some of the latest hospitality trends to consider for your restaurant.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Perfect Daily Grind

MAY 17, 2022

However, as the appreciation of the craft of coffee has grown, technology has also come to play a more important role. Now more than ever, baristas, roasters, producers, and consumers all rely on technology to understand more about the coffee they brew, roast, grow, and drink. How has technology changed over the past decade?

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. Technology in the restaurant industry makes wait times less frustrating for guests. Digital waitlist.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

DECEMBER 16, 2021

Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. Restaurants can soften the impact of the labor shortage in 2022 by doubling down on retention, shaking up the traditional business model and taking advantage of technology to increase efficiency and streamline the dining experience.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

APRIL 11, 2024

In pursuit of these objectives, restaurants must reimagine dining experiences through enhanced restaurant technology, deepen their commitment to sustainability, and fine-tune their core offerings. This approach gives diners a sense of control, reduces wait times, and allows staff to focus on delivering exceptional hospitality.

2024 189

2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

NOVEMBER 5, 2020

One such way is through the introduction of contactless technology. With these guidelines in mind, contactless technologies are finding their calling in the pandemic environment as they enable customers to use their own mobile devices, thereby greatly reducing contact or touching, as the name would suggest.

Technology 184

Technology Guest Recovery Customer Experience Mobile Ordering 184

7 Shifts

JANUARY 26, 2021

There are new technologies, new ways of doing business, and new consumer habits, too. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. Embrace Digital Hospitality ?? There are many ways to digital technology into your business.

2021 370

2021 Front of House Social Media Back of House 370

Future Food

JUNE 27, 2023

The food and hospitality experience will contribute to the level of care, engagement and service that will be the redefinition of the Australian workplace. These may include self-serve stations, grab-and-go options, online ordering, mobile ordering APPs and mobile payment systems to enhance convenience and minimise waiting times.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Open for Business

NOVEMBER 21, 2022

Those with a passion for hospitality care more about people than computers. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. Quick links. Here’s how.

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Modern Restaurant Management

JUNE 29, 2023

Technology Has Leveled the Playing Field in Hospitality For many years, you had restaurants that did delivery and restaurants that didn't. All of a sudden, we live in a world where cloud-based technology is much less expensive, much more available and, most importantly, interconnected.

Hospitality 88

Hospitality Loyalty Program Online Ordering Mobile Ordering 88

Squirrel Systems

APRIL 11, 2024

Creating efficiencies at your restaurant using Mobile POS solutions Understanding how to keep your restaurant patio operations profitable requires a strategic look at your on-the-floor dynamics. How can Mobile POS technology impact patio dining business at your restaurant?

POS 94

POS Operations Mobile Ordering Front of House 94

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Here are the ways technology is revolutionizing the culinary world through. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

DECEMBER 20, 2021

A good mobile experience. Creating a contactless ordering experience for guests at your restaurant is important in order for your business to stay competitive and profitable. Restaurants have endless third-party ordering app options, but those do come with a price, approximately five-twenty percent of each sale.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Social Hospitality

SEPTEMBER 27, 2018

Modern technologies change the world as we know it. New restaurant technology changes the game for operators and consumers alike. Other restaurants — especially in fast food — adopted mobile payments. Customers can order food and pay through an app or online service. Here are four examples. Advanced Robotics.

Take-out 186

Take-out Technology Mobile Ordering Customer Experience 186

Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. Takeout tips are down : Tips for online orders and delivery dipped slightly, falling from 8.83 percent to 8.07

Fast Casual 197

Fast Casual Fine Dining Employee Relations Customer Service 197

Future Food

SEPTEMBER 6, 2023

For the first time since Covid, the data reveals that F&B operators exiting shopping centres has overtaken those entering the hospitality sector. This trend continued through to FY23 until prices rose faster (F&B CPI 6%, ABS) than costs in order for businesses to try to recoup losses from the previous two years.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Modern Restaurant Management

JANUARY 17, 2023

How can technology increase tips by? First, by moving the distant central terminal to the palm of the server's hand, waitstaff can transmit orders to the kitchen or bar and accept payment directly from the table. That lets servers find a better balance between tableside hospitality and administrative tasks.

Hiring 186

Hiring Mobile Ordering Technology Dine-in 186

Modern Restaurant Management

DECEMBER 21, 2023

From the seasoned craft beverage consumer to the newest consumers in the hospitality environment, the favorability toward “fresh,” “local,” and “locally sourced ingredients” is still a profit-driver you don’t want to give up. The impact of these technological shifts is multifaceted.

2023 123

2023 2024 Insurance Employee Relations 123

Apicbase

AUGUST 19, 2022

Every article about technology for the hospitality industry seems to start with a similar statement. It goes something like: ‘advanced software rapidly pushes hotels in a revolutionary new direction’, followed by long lists of solutions with headings such as: ‘Best systems for the hospitality industry [implement today!].’.

Hotels 52

Hotels Technology Hospitality Back of House 52

Future Food

SEPTEMBER 4, 2023

For the first time since Covid, the data reveals that F&B operators exiting shopping centres has overtaken those entering the hospitality sector. This trend continued through to FY23 until prices rose faster (F&B CPI 6%, ABS) than costs in order for businesses to try to recoup losses from the previous two years.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Foodable

DECEMBER 15, 2020

Recover America is a virtual event committed to helping operators rebuild their business and better prepare for the future, providing local level consumer trends and key insights regarding the inner workings of the restaurant and hospitality industry. Much of the technology that businesses are now using has been available for some time.

Technology 86

Technology Loyalty Program Mobile Ordering Back of House 86

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

7 Shifts

AUGUST 26, 2021

The Restaurant Growth Podcast by 7shifts brings together restaurant leaders from all corners of our industry: full-service, quick-service, tech, and everyone who helps push hospitality forward. Revel in the advice and perspective of hospitality leaders anywhere and anytime! The Restaurant Technology Guys. Hospitality Hangout.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Modern Restaurant Management

MARCH 22, 2022

Technology in the Restaurant Industry. The food and beverage industry is no stranger to new technologies, especially in the past couple of years with the boom of online ordering apps and QR code technology. Furthermore, restaurants began implementing QR codes for contactless self-serve ordering.

Mobile Ordering 203

Mobile Ordering Social Media Online Ordering Customer Service 203

Modern Restaurant Management

SEPTEMBER 23, 2020

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. The people that answer the phone for takeout orders are now your frontline for customers. They need to be attentive to customer needs and develop the ability to upsell or offer alternatives while taking orders.

Customer Experience 239

Customer Experience Fast Casual Customer Service Mobile Ordering 239

Modern Restaurant Management

MAY 9, 2023

The restaurant industry has embraced technology and, of late, it’s been at the leading edge. Traditionally, technology also equips humans (and businesses) with tools that they can use to thrive. The same technology can also be used to efficiently provide customer support, like additional menu information.

Mobile Ordering 177

Mobile Ordering Customer Experience Loyalty Program Seasonal Menu 177

Modern Restaurant Management

SEPTEMBER 13, 2022

Recently the US Bureau of Labor Statistics reported that job openings in the hospitality industry increased by 130 percent in 2021, with over 1.7 In Sterling’s annual leadership survey on hiring and retention trends in hospitality, we found that many businesses are leveraging similar tactics to overcome the competition.

Hiring 212

Hiring Employee Relations Leadership Restaurant Law 212

Modern Restaurant Management

OCTOBER 8, 2021

For the hospitality industry, the last 18 months have been very challenging. A study commissed by Visa found consumers are spending more on restaurant delivery and online ordering for curbside pickup/delivery of groceries than any other category since the start of the pandemic. Taking pictures of all items in a delivery order.

Mobile Ordering 199

Mobile Ordering Online Ordering Front of House Customer Service 199