Modern Restaurant Management

JULY 8, 2020

People come here to get away from technology, not use it.” A restaurant operating at the intersection of hospitality and technology can experience significant impact from increasing margins to enhancing the dining experience to streamlining operations. contactless payment, mobile ordering, text on arrival for seating).”

Hospitality 197

Hospitality Technology Mobile Ordering Food Safety 197

Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Hospitality is greater than the sum of its parts.

Technology 220

Technology Front of House Back of House Dietary Restrictions 220

Restaurant Technology Guys

MARCH 10, 2024

In a world increasingly dominated by technology and digital conveniences, crafting a memorable guest experience is paramount in every industry – but perhaps no more so than in hospitality. Their conversation covered everything from managing hotel restaurants to leveraging technology for an enhanced guest experience.

Hotels 83

Hotels Technology Hospitality Management 83

Foodable

MARCH 29, 2023

Hospitality Education’s Role in Technology, Innovation and Evolution" on Spreaker. Today’s podcast is in memory of Dr. Pat Moreo, a leading hospitality educator - dedicated to a lifetime of service to our industry. Students, as our “next generation” of industry leaders, must learn and use technology in everything they do.

Innovation 66

Innovation Hospitality Technology Front of House 66

Bizimply

SEPTEMBER 14, 2022

Emerging from lockdowns, hospitality operators are still missing out on a critical opportunity to address the sector’s staffing crisis, a new study shows. The post Hospitality Must Invest in People & Technology appeared first on Bizimply.

Hospitality 77

Hospitality Technology Operations Management 77

Social Hospitality

MAY 18, 2020

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. Here are 9 hospitality sales tips that combine classic techniques with modern practices. Local seasonal events have always been among the top sales tactics for the hospitality industry.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. With modern technology platforms, there's no need for physical cards or receipts.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

APRIL 10, 2023

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. Cloud-based technology has been leading the tide of change over the last couple of years. Despite the many benefits it brings, there is, however, a belief that automation technology will replace human jobs.

Technology 151

Technology Customer Service Online Ordering Hospitality 151

QSR Automations

APRIL 17, 2024

That’s where technology comes in, transforming the way restaurants operate and enhancing the overall guest experience. In their latest report, Nation’s Restaurant News stated that a whopping 96% of operators said technology would be important for meeting key objectives in 2024. Join our blog list for monthly updates: Subscribe!

Technology 52

Technology Front of House Back of House Social Media 52

Modern Restaurant Management

FEBRUARY 8, 2023

Fine dining establishments provide a space for the most creative chefs and the boldest of all hospitality entrepreneurs to experiment, innovate and offer unique and upscale dining experiences–something that’s hard to replicate at regular dining establishments. The answer lies in technology. How do we move forward from this?

Fine Dining 190

Fine Dining Technology Front of House Sustainability 190

Modern Restaurant Management

AUGUST 25, 2022

Though much ink has been spilled over the difficult hurdles restaurants survived — and thrived — through, it’s also important to highlight the positive changes that are transforming the industry, and that includes technology. Technology, Then and Now.

Technology 181

Technology Mobile Ordering Social Media Customer Experience 181

Modern Restaurant Management

SEPTEMBER 12, 2022

With today’s labor shortage and record-high resignations, restaurants cannot afford to lose workers, and technology should not be a bottleneck for workers to perform their job. Below are five ways that restaurant technology can impact business, and how to make it work for you, not against you: 1.

Technology 200

Technology Point of Sale POS Mobile Ordering 200

Modern Restaurant Management

DECEMBER 21, 2021

As we wrap up a year that brought more tremendous change to the hospitality industry, I like to look ahead and anticipate some of the opportunities and challenges we will see in 2022 (and beyond). The pandemic has forever upended restaurants, wineries, breweries, entertainment venues, businesses that had been reluctant to embrace technology.

2022 180

2022 Hospitality Brewery Mobile Ordering 180

Restaurant Technology Guys

JANUARY 7, 2024

In today’s canny business environment, technology plays an imperative role, especially in the restaurant industry. In a captivating conversation between Jeremy Julian, a seasoned restaurant technology expert, and Nabeel Alamgir, CEO and Co-founder of Lunchbox, we gain insights into the changing contours of restaurant technology.

Technology 95

Technology Online Ordering Catering Customer Service 95

Social Hospitality

MAY 18, 2020

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. Here are 9 hospitality sales tips that combine classic techniques with modern practices. Local seasonal events have always been among the top sales tactics for the hospitality industry.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Modern Restaurant Management

FEBRUARY 22, 2022

Last November alone, a record-high one million American hospitality workers quit their jobs. When technology elevates the role of the human worker, there really is no dichotomy between automation and hospitality. Technology can’t completely fix that, but it can mitigate some of its impact. Doing More with Less.

2022 161

2022 Hospitality Online Ordering Fast Casual 161

Modern Restaurant Management

APRIL 14, 2023

Since the early 2000’s, technology has been drastically changing year-over-year, including the way we travel, book hotels, and order food and beverages. SMBs could greatly benefit from technology that is often associated with larger organizations, but the problem is it’s just out of reach.

Hospitality 88

Hospitality Mobile Ordering Small Business Loyalty Program 88

Modern Restaurant Management

MAY 18, 2023

Accepting fast payments has, after all, always been crucial in hospitality businesses. The advent (and continuing evolution) of contactless technology has ticked the first box. Below, we’ll examine the state of payment security in the hospitality industry. How Secure Are Card Payments in the Hospitality Industry?

Hospitality 113

Hospitality Point of Sale POS Online Ordering 113

Open for Business

MAY 19, 2023

Hospitality trends are constantly shifting, and there’s only so much a restaurant owner can do to predict what’s coming next. As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways. These are some of the latest hospitality trends to consider for your restaurant.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

The Eat Restaurant

DECEMBER 29, 2022

In the past, hotels and hospitality establishments alike fulfilled a basic human need - providing guests with a place to stay while traveling. However, if you’ve spent any time in the hospitality sector over the past few years you know how much the role of technology in the hospitality industry has increased.

Hospitality 78

Hospitality Technology 2023 Hotels 78

The Restaurant Times

NOVEMBER 12, 2021

Today, Brian is a successful hospitality entrepreneur. He is the founder of a few hospitality startup companies including Taprobane Hospitality, BWJ Hotels & Resorts, and Island of Ceylon Travel & Tourism Company among others. In Conversation With Brian Joseph, Founder and Managing Director, Taprobane Hospitality.

Hospitality 98

Hospitality Technology Hotels Sustainability 98

Future Food

JUNE 16, 2021

Usage of modern technology has accelerated uptake and development, including our new proprietary software that provides Future Food with a new competitive F&B/hospitality threat & gap analysis tool – the application & results of which, have paid off immensely with the restricted working environment.

Sports 148

Sports Entertainment Hospitality Point of Sale 148

Modern Restaurant Management

MAY 25, 2021

At the time, this industry was trying to discern what the right ‘next’ move was to mitigate the long-term effects of a shuttered hospitality industry. The biggest challenge the hospitality industry faced was the need to pivot their business model without having any preparation or guidance on how to do so. The Road Forward.

Hospitality 183

Hospitality Insurance Government Online Ordering 183

Modern Restaurant Management

MARCH 14, 2023

Secondly, cybercriminals tend to be technologically savvy, able to penetrate this vulnerability, to scale-up the speed, volume and sophistication of their attacks. So what are some of the benefits of AP automation, and how can using this technology protect restaurants from fraud?

Technology 161

Technology Cash Management Employee Relations Sustainability 161

Modern Restaurant Management

APRIL 22, 2022

In the hospitality industry, QR codes are currently all the rage as they are practically e-commerce payments. Voice ordering – over smart speakers and voice assistants through mobile phones – may not be adopted immediately by the hospitality industry, but restaurants are ideally placed to capitalize on this.

Technology 179

Technology Mobile Ordering Customer Service Food Order 179

Modern Restaurant Management

NOVEMBER 17, 2020

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with Dirk Izzo , SVP at NCR Hospitality, about the intersection of hospitality and technology.

Technology 177

Technology Hospitality Innovation Serving 177

Sante

JUNE 30, 2023

There is constant chatter of late about artificial intelligence, growing opportunities to integrate technology in restaurants, home delivery initiatives, ghost kitchens without guest interaction, and several ways we can become more efficient during a time when the labor challenges seem impossible.

Hospitality 233

Hospitality Technology Delivery Management 233

QSR Automations

FEBRUARY 19, 2024

The latest e-book from Hospitality Technology, sponsored by QSR Automations, explores the relationship between kitchen display systems and a reliable, integrated, easy to use, and automated back of house — including challenges such as flexibility and barriers to implementation. However, there is room for even more growth.

Technology 52

Technology Social Media Demo Back of House 52

Sculpture Hospitality

OCTOBER 4, 2021

Sculpture Hospitality Launches Brand-New Inventory Management App to help Restaurants and Bars Manage Tight Margins as they Come Out of the Pandemic.

Inventory 135

Inventory Hospitality Management Management 135

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. Technology is changing the way that customers order from restaurants on- and off-premise. Fortunately, tech can help boost operational efficiency in restaurants.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. Not only does this save money on labor by having fewer hosts on staff , but it allows employees to stay focused on providing exceptional hospitality for guests—not dealing with phone calls during busy shifts. Restaurant floor plan creator.

Technology 147

Technology Front of House Back of House Online Ordering 147

Gecko Hospitality

FEBRUARY 24, 2023

The same is true for excelling and being successful in a career in hospitality. Opening the Roadmap The hospitality industry encompasses a vast array of sectors, divisions and businesses. According to Zippia , the average age of an employed hospitality representative is 46 years old. But that is not a true picture.

Hospitality 74

Hospitality Communication Technology Hotels 74

Modern Restaurant Management

APRIL 26, 2021

While we remain in the grey area, the state of the restaurant and hospitality industry is particularly unknown. Is the hospitality industry growing? We can expect many restaurants to introduce new product lines and to continue to invest in technology.

Hospitality 185

Hospitality Presentation Outdoor Travel 185

Modern Restaurant Management

MARCH 19, 2024

In the wake of the post pandemic world, the restaurant industry is undergoing a transformative phase, embracing AI technology at an unprecedented pace. The Future of Hospitality While the future of new technology is promising and solidified in the industry, it's crucial to remember the timeless elements that keep customers coming back.

Leadership 180

Leadership Customer Service Customer Experience Technology 180

Modern Restaurant Management

MARCH 21, 2022

The key is to make the right decisions around inventory and pricing at the right times—and having the right technology can make all the difference. The ability to make these critical decisions on the fly is where technology has a role to play, specifically a back-office software platform. Back-Office Tech Plays a Critical Role.

Technology 192

Technology Food Supply Inventory Supplies 192

Perfect Daily Grind

MAY 17, 2022

However, as the appreciation of the craft of coffee has grown, technology has also come to play a more important role. Now more than ever, baristas, roasters, producers, and consumers all rely on technology to understand more about the coffee they brew, roast, grow, and drink. How has technology changed over the past decade?

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188