Modern Restaurant Management

DECEMBER 21, 2021

As we wrap up a year that brought more tremendous change to the hospitality industry, I like to look ahead and anticipate some of the opportunities and challenges we will see in 2022 (and beyond). The pandemic has forever upended restaurants, wineries, breweries, entertainment venues, businesses that had been reluctant to embrace technology.

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2022 Hospitality Brewery Mobile Ordering 197

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

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2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

APRIL 22, 2022

In the hospitality industry, QR codes are currently all the rage as they are practically e-commerce payments. Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to fine dining. Voice Ordering to Ease Restaurant Interactions.

Technology 197

Technology Mobile Ordering Customer Service Food Order 197

Modern Restaurant Management

FEBRUARY 8, 2023

Fine dining establishments provide a space for the most creative chefs and the boldest of all hospitality entrepreneurs to experiment, innovate and offer unique and upscale dining experiences–something that’s hard to replicate at regular dining establishments. The answer lies in technology.

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Fine Dining Technology Front of House Sustainability 197

Focus POS

FEBRUARY 26, 2020

San Antonio, TX — February 26, 2020 — Focus POS, a leading provider of restaurant point of sale software, has just released its innovative FocusON mobile order and mobile payment app. FocusON is a mobile app that allows business owners to access point of sale functionalities from anywhere.

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Mobile Ordering POS Ordering Point of Sale 78

Modern Restaurant Management

APRIL 1, 2020

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app.

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Technology Healthcare Social Media Mobile Ordering 189

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Here are the ways technology is revolutionizing the culinary world through. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Open for Business

MAY 19, 2023

Hospitality trends are constantly shifting, and there’s only so much a restaurant owner can do to predict what’s coming next. As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways. These are some of the latest hospitality trends to consider for your restaurant.

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2023 Hospitality Loyalty Program Email Marketing 78

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. Technology in the restaurant industry makes wait times less frustrating for guests. Digital waitlist.

Technology 147

Technology Front of House Back of House Online Ordering 147

Future Food

JUNE 27, 2023

The food and hospitality experience will contribute to the level of care, engagement and service that will be the redefinition of the Australian workplace. These may include self-serve stations, grab-and-go options, online ordering, mobile ordering APPs and mobile payment systems to enhance convenience and minimise waiting times.

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Hospitality Food Mobile Ordering Beverage 78

Modern Restaurant Management

DECEMBER 21, 2023

In 2024, we’re watching for continued and renewed innovation in the creator market that will extend into the on-premise – giving sellers richer options with greater variety that will bring uniqueness and premiumization to on-premise draft programs.

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2023 2024 Insurance Employee Relations 123

The Restaurant Times

OCTOBER 3, 2023

Charting a path that spans the domains of retail, e-commerce, and hospitality, Karl Goodhew’s story is a reflection of the remarkable possibilities that technology, innovation, and a relentless drive for change can create. From leading software engineering at Macy’s Inc.,

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Innovation Fast Casual Retail Loyalty Program 52

Social Hospitality

SEPTEMBER 27, 2018

Modern technologies change the world as we know it. New restaurant technology changes the game for operators and consumers alike. Other restaurants — especially in fast food — adopted mobile payments. Customers can order food and pay through an app or online service. Here are four examples. Advanced Robotics.

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Take-out Technology Mobile Ordering Customer Experience 186

Modern Restaurant Management

OCTOBER 12, 2020

How to improve customer experience, capitalize on new opportunities, and implement innovative technologies. Even in this challenging time for the industry, restaurants are finding innovative ways to better serve the needs of their customers. They made it simple to call ahead and have the order delivered to the car.

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Customer Experience Fine Dining Mobile Ordering Innovation 215

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. " – Andrew Glantz, GiftAMeal Founder/CEO Guest data is the key to driving hospitality at scale.

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2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

MARCH 22, 2022

Technology in the Restaurant Industry. The food and beverage industry is no stranger to new technologies, especially in the past couple of years with the boom of online ordering apps and QR code technology. Furthermore, restaurants began implementing QR codes for contactless self-serve ordering.

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Mobile Ordering Social Media Online Ordering Customer Service 203

Foodable

DECEMBER 15, 2020

Recover America is a virtual event committed to helping operators rebuild their business and better prepare for the future, providing local level consumer trends and key insights regarding the inner workings of the restaurant and hospitality industry. Much of the technology that businesses are now using has been available for some time.

Technology 86

Technology Loyalty Program Mobile Ordering Back of House 86

Apicbase

AUGUST 19, 2022

Every article about technology for the hospitality industry seems to start with a similar statement. It goes something like: ‘advanced software rapidly pushes hotels in a revolutionary new direction’, followed by long lists of solutions with headings such as: ‘Best systems for the hospitality industry [implement today!].’.

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Hotels Technology Hospitality Back of House 52

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. . For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

OCTOBER 18, 2021

With technology making it possible for just about every tailgating essential to be delivered directly to your doorstep, groups of friends and family can now watch their favorite teams from the comfort of their residence while experiencing the new form of tailgating — “homegating.” sales rose 7.7 percent to $31.2

Loyalty Program 197

Loyalty Program Online Ordering Mobile Ordering Beverage 197

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

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2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

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2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

FEBRUARY 1, 2022

Off-Premises Dining Enhanced by Improved Technology. Technological advances are becoming table stakes for this long-term business channel, with more than eight in 10 operators saying the use of technology in a restaurant provides a competitive advantage, and a good proportion of operators plan to ramp up investments in technology this year.

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2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

DECEMBER 28, 2020

Technology is becoming a big part of how we run our business. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JULY 28, 2021

federal minimum wage is expected to increase to $15 an hour which will put more pressure on businesses—especially in the hospitality & restaurant industries which employ 37% of workers who earned the federal minimum wage in 2019. An increase in orders necessitates an increased focus on fast delivery and accuracy.

Mobile Ordering 197

Mobile Ordering Online Ordering Retail Customer Experience 197

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. The post Restaurant Take-out Innovations appeared first on Squirrel Systems.

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Take-out Innovation Food Safety Kitchen Safety 52

Kounta

JANUARY 9, 2020

The hospitality industry is fuelled by people’s obsession with food. This fixation has driven innovations like self-serve kiosks and kicked off fads like ramen burgers. And these technological developments and changes in consumer taste produce trends that disrupt and evolve the ever-changing industry.

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Hospitality Cash Management Influencer POS 98

Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. They have added technology throughout the restaurant to offset labor hours. The strong will get stronger.

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2022 Food Supply Point of Sale Dietary Restrictions 197

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. In the meantime, restaurants continue to adapt and explore innovative solutions to overcome this hurdle and ensure their businesses can thrive. During this restaurant labor shortage, use restaurant technology to your advantage.

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Loyalty Program Front of House Mobile Ordering Customer Service 166

Open for Business

AUGUST 4, 2023

That means it’s even more important for businesses in highly competitive industries like hospitality to stand out with loyalty programs that go above and beyond. A long way from the punch cards of the past, next gen loyalty relies on cutting edge technology to make it easy for restaurants and customers.

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2023 Loyalty Program Customer Experience Customer Service 78

Apicbase

NOVEMBER 16, 2023

At the forefront of the UK’s culinary scene, Heavenly Desserts shines as a beacon of innovation. Founded in Derby, England, in 2008, this restaurant franchise skilfully navigates the challenge of blending traditional hospitality with a cutting-edge digital strategy. Adopting online ordering systems and a new mobile app.

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Franchise Franchising 2008 Mobile Ordering 52

Apicbase

NOVEMBER 16, 2023

At the forefront of the UK’s culinary scene, Heavenly Desserts shines as a beacon of innovation. Founded in Derby, England, in 2008, this restaurant franchise skilfully navigates the challenge of blending traditional hospitality with a cutting-edge digital strategy. Adopting online ordering systems and a new mobile app.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

Next Restaurants

MAY 4, 2021

The hospitality business has always been difficult, and even more so since COVID-19 wreaked worldwide havoc. Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. Self-Ordering Kiosks. This avoids the hassle of standing in a line or shouting out your order. Digitized Payments.

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Online Ordering Fast Casual Mobile Ordering Point of Sale 136

Aaron Allen & Associates

DECEMBER 8, 2023

Here are some of the questions (not in any particular order) the best C-suite executives we know are asking themselves and their organizations. What should we be doing about emerging disruptive forces in delivery, drive-thru, self-ordering, and mobile optimization? 1 – How Do We Grow in the Current Markets?

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Mobile Ordering Technology Food Order Sustainability 105

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Socialincs, Inc., Support for no-contact doorstep delivery and minimal-exposure pickup options.

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Mobile Ordering Webinar Loyalty Program Online Ordering 197