Modern Restaurant Management

JANUARY 10, 2024

The hospitality industry, a vibrant tapestry woven from warm smiles and impeccable service, faces persistent challenges amid small signs of labor market improvement. This pressing need for innovation propels the industry to seek avenues that not only overcome current hurdles but also elevate guest experiences to unparalleled heights.

Hospitality 489

Hospitality Operations Dietary Restrictions Customer Experience 489

Modern Restaurant Management

FEBRUARY 10, 2020

We look forward to continuing to innovate and find ways to make ordering plant-based at Taco Bell even more accessible at a great value,” said Taco Bell Corp Chief Food Innovation Officer Liz Matthews. Healthier Hospitals. Council introduced the Healthy Hospitals Amendment Act of 2019.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

EATER

APRIL 2, 2025

Lisa Becklund, FarmBar, Tulsa, OK Gabriel Kreuther, Gabriel Kreuther, New York, NY Josh Niernberg, Bin 707 Foodbar, Grand Junction, CO Cassie Piuma, Sarma, Somerville, MA Jungsik Yim, Jungsik, New York, NY Outstanding Restaurant A restaurant that demonstrates consistent excellence in food, atmosphere, hospitality, and operations.

2025 332

2025 Beverage Hospitality Leadership 332

Modern Restaurant Management

APRIL 9, 2025

For more than two decades Sam Ballas, Founder of East Coast Wings + Grill, has focused on brand building in a smart and sustainable manner. At Sammy’s Sliders, we see AI as an opportunity to enhance – not replace – human hospitality. Sustainability is no longer a “nice-to-have” – it’s a must.

Loyalty Program 251

Loyalty Program Franchise Franchising Fast Casual 251

Modern Restaurant Management

DECEMBER 18, 2024

We'll see the continued shift of leveraging AI to help with other commodity tasks to free up humans to have more time to give customers higher-quality hospitality. These innovations will allow restaurant operators to do more with less and help create smart, seamless experiences that meet rising guest expectations.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

MAY 14, 2025

A new coalition of organizations such as the James Beard Foundation, Women in Hospitality United, and Regarding Her aims to address systemic issues in the restauant industry and advocate for change. She is also the Chief Operating Officer for The Marlow Collective and previously managed People Operations for Union Square Hospitality Group.

Website Management 221

Website Management Hospitality Sustainability Education 221

Modern Restaurant Management

MAY 7, 2021

Randy’s has already received approval for one store in LAX Terminal 7 pending the full re-opening of the airport hospitality facilities. To showcase bold new flavors, On The Border has elevated its menu, and the innovative new dishes will be available for guests visiting North Point.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

MARCH 6, 2025

The lounge boasts innovative lighting that enhances the sensory experience. “It’s an intersection of design, technology, and hospitality, offering a fully customised experience for everyone.” “It’s an intersection of design, technology, and hospitality, offering a fully customised experience for everyone.”

Design 251

Design Recycling Sustainability License 251

Modern Restaurant Management

MARCH 11, 2025

The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry. Digital not only powers seamless experiences but also unlocks guest data that can elevate hospitality across all touchpoints, both digital and in-person. It wasn’t just about survival; it was about reinvention.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JANUARY 2, 2024

With products now cleared for consumer sale in both the United States and Singapore, the cultivated meat industry is moving from proof of concept and early-stage R&D to a focus on demonstrating scalability, sustainable unit economics, and consumer and customer demand.

2024 493

2024 Food Safety Fast Casual Insurance 493

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 473

2024 Customer Experience Compost Loyalty Program 473

SpotOn

APRIL 14, 2025

SpotOn grows in popularity amongst restaurants committed to delivering unique, community-driven hospitality experiences. Recent product innovations enhance operational efficiency and guest engagement for restaurant operators. New financial insights help operators prepare for the future while improving profitability.

2025 110

2025 Innovation Fine Dining Equipment 110

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Yet, restaurants need to balance this tech-centric approach with the irreplaceable human touch that defines hospitality.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

JANUARY 30, 2024

Sustainable restaurant expansion requires balancing excitement with patience and perspective. Sustainable restaurant expansion requires balancing excitement with patience and perspective. Restaurateurs should assess potential investors on key hospitality passions more than financial metrics alone when fundraising necessity arises.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508

Modern Restaurant Management

APRIL 10, 2023

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. These capabilities enable hospitality staff to function more efficiently, with greater capability to provide a frictionless service, as well as alleviating pressure during periods of labour shortages.

Technology 486

Technology Customer Service Online Ordering Hospitality 486

Modern Restaurant Management

FEBRUARY 8, 2023

Fine dining establishments provide a space for the most creative chefs and the boldest of all hospitality entrepreneurs to experiment, innovate and offer unique and upscale dining experiences–something that’s hard to replicate at regular dining establishments. Food is a business of making people happy.

Fine Dining 493

Fine Dining Technology Front of House Sustainability 493

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. The visionary panel that explored dining away from home included members with specific expertise and interest in restaurant dining and the hospitality industry.

2024 474

2024 Food Truck Fast Casual Allergens 474

Modern Restaurant Management

MARCH 14, 2024

This shift from traditional expertise to technological innovation in wine selection is reflective of a broader transformation within event planning. This shift from traditional expertise to technological innovation in wine selection is reflective of a broader transformation within event planning.

Events 472

Events Customer Experience Innovation Technology 472

Modern Restaurant Management

FEBRUARY 1, 2022

This is validated by a large number of consumers preferring the use of technology where it doesn't diminish hospitality. Streamlined Menus with More Plant-Based Options and Sustainable Packaging. There will continue to be ample opportunities for growth in 2022 and beyond."

2022 518

2022 2030 Food Supply Recruiting 518

The Rail

MAY 30, 2025

A significant part is also played by tech integration ; loyalty programs, app-based ordering, and QR code menus are not innovations but necessities. Modern successful restaurants create their branding to support community and purpose, usually related to local collaborations, sustainability, or cultural celebration.

2025 130

2025 Loyalty Program Seasonal Menu Front of House 130

Modern Restaurant Management

MAY 8, 2023

Fast casual brands, like the one I currently work for – Modern Market Eatery – are increasingly taking over that space and earning a loyal following for their culinary flexibility and innovation that they can serve up at prices less than upscale dining.

Fast Casual 413

Fast Casual Casual Operations Consumer Goods 413

Modern Restaurant Management

JUNE 27, 2025

The report reveals that AI investment and adoption differs across the industry as organizations seek to balance experimentation with operational focus, customer-facing innovation with back-of-house transformation, and high ambitions with organizational readiness. The research also highlights the sustained momentum of loyalty program usage.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Modern Restaurant Management

DECEMBER 5, 2023

Tech-Driven Strategies for Tech-Savvy Diners Hospitality is a guest-centric industry, and as such, it has a vested interest in exploring opportunities to enhance the customer experience. In an industry that has witnessed substantial transformations in recent years, the heart of hospitality remains unchanged. There are 6.92

Technology 493

Technology Mobile Ordering Customer Experience Customer Service 493

Modern Restaurant Management

JUNE 13, 2023

Hospitality Specialist Filip Obradovic sat down with me to discuss the vital importance of well-designed training programs, the impact of ongoing staff engagement and exciting advancements in restaurant training tech. “Everything should be done on phones,” he insists. ”

Training 450

Training Seasonal Menu Hiring Customer Experience 450

Modern Restaurant Management

SEPTEMBER 23, 2020

“We will continue to create innovative products and further our go-to-market approach to ensure merchants nationwide have access to the tools they need to run their businesses. secured a $6 million investment to enhance its innovative technology and further bridge the gap between contactless dining and full-service hospitality.

Serving 517

Serving White Paper Food Recycling 517

Typsy

FEBRUARY 10, 2025

The hospitality industry is known for its vibrant energy, diverse workforce, and dynamic guest interactions. With annual rates often exceeding 70%, retaining skilled staff is a pressing issue for hotels, restaurants, and other hospitality businesses. However, it also faces a persistent challenge: high employee turnover.

Hospitality 78

Hospitality Training Certification Recruiting 78

Future Food

NOVEMBER 27, 2024

Suddenly we find that 2024 is almost behind us now but Future Food would like to share with you the trends and insight that we see across the food and hospitality sector. Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth. So where are consumers spending on food and hospitality?

Hospitality 78

Hospitality 2025 Food Back of House 78

Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

EATER

MAY 16, 2023

But while studying at Harvard Medical School, she realized she was dreading her hospital internship and enjoying the service jobs she worked to afford this education. “I The company currently offers five sustainably farmed, low-intervention wines that Olszewski has chosen to be widely pleasing. That’s why I started Nomadica.

Sustainability 239

Sustainability Back of House Front of House Agriculture 239

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Historical and predictive Sales data. Store schedules and labor management.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. – Tim McLaughlin, Founder & CEO, GoTab. "We

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

AUGUST 5, 2020

“With both bringing more than 20 years experience to their roles, we know that their deep hospitality technology expertise, customer-centric approach and unique insights will help propel our business into the future.” ” Ervin Cohen & Jessup Launches Food, Beverage and Hospitality Practice.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Perfect Daily Grind

JUNE 19, 2025

The move underscores a renewed focus on sustainability and innovation in Latin America. Zurich, Switzerland) Fri, 20 Jun – ECOM launches digital tool for supply chain sustainability. Los Angeles, California, US) Fri, 20 Jun – International Coffee Organisation relaunches Coffee Sustainability Support Database.

2025 119

2025 Café Events Sustainability 119

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

DECEMBER 14, 2021

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. In addition, heightened competition within the industry as a result of increasing off-premise and digital operations will force brands to further innovate and invest in convenience to stand out and draw customers.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474