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Hiring the right people can make or break your business. What interview questions do you ask when hiring new restaurant employees? How do you handle unexpected challenges, such as equipment failure or supply shortages? Becoming a restaurant manager entails leadership and communication skills.
Restaurants are filling up again, but hiring and retaining employees in the midst of a national workforce shake-up remains an uphill battle. With staff in short supply as millions of Americans continue to quit their jobs, restaurants looking to ramp up hiring for the busy season are faced with an ultra-competitive hiring market.
Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” Starbucks’ deal with Empower Delivery fits the acqui-hire framework. Previously, Starbucks hired Empower CEO Meredith Sandland as its new chief store development officer under CEO Brian Niccol.
For example, implementing procedures to monitor inventory closely can prevent overstocking or food spoilage, while clear cleaning and maintenance schedules ensure the proper use and consumption of supplies. Designate experienced staff to mentor new hires, handle onboarding, or run training sessions.
per share for the online ordering and payment company just four years after Olo went public. per share for the online ordering and payment company just four years after Olo went public. Experts say it’s long overdue, but some restaurants are wary of consolidation. Trending Operations Week in Review: McDonald’s new burger, Luckin’s U.S.
It’s economical in terms of supplies, too: for each cleaning, it only uses the exact amount of solution for optimal hygiene, so you don’t have to worry about using too much or too little. In addition to saving you time, the iCareSystem AutoDose also saves money.
Signaling change to come, Panera Bread on Wednesday announced the hire of Nikka Copeland as the new senior vice president of the newly created office of transformation & strategy. Fast-casual Panera Bread has been going through significant change over the past two years, with multiple board and leadership changes. Photo: Shutterstock.
The growth capital firm behind the food-and-games brands Puttshack, F1 Arcade and Flight Club has added more restaurant industry firepower to its leadership team. brings unmatched expertise and a proven track record of leadership across some of the most well-known brands in the restaurant industry,” said Focht, in a statement.
Through financial recessions, terrorist attacks, global pandemics, and just the typical challenges we face in the course of daily business, there are many leadership lessons to be learned. Hiring and training new management is difficult on top of reopening restaurants once a crisis passes. Never Take Advantage of the Guest. Get Better.
Soaring prices, continued supply chain disruptions, and ongoing staffing shortages are creating a perfect storm for restaurants. Additionally, supply chain disruptions remain a huge problem, with 96 percent of restaurant operators saying they experienced supply delays or shortages last year. Make small changes.
My leadership and communication style has evolved over the years as I’ve learned how to adapt to changes and obstacles that are often out of my control. Your employees don’t just want to be a cog in a wheel — they want to be heard, and they want to work under leadership who actively listens.
The move comes just about 18 months after Tanner, a former executive with PepsiCo, was hired to lead the 7,000-unit chain. Wendy’s named Ken Cook interim CEO. The Dublin, Ohio-based chain named CFO Ken Cook interim chief executive while the company searches for a permanent replacement. Tanner’s departure will be effective July 18.
2020 has been a year like no other for restaurants and the companies who support and supply them. Being able to show the prestige and accomplishments of your leadership and forward-thinking cuisine, products, process, and solutions, will build credibility and enhance your application to help distinguish you from other applicants.
Supply chain disruptions and labor shortages required operators to rethink everything – leaner menus, smarter kitchens, and more efficient operations became the new standard. . Beyond logistics, the biggest transformation has been in leadership. It wasn’t just about survival; it was about reinvention.
The first three hires were software engineers that helped create a proprietary tech stack for the bagel shops. “In With Wetherill came infrastructure that Jeff and Danielle previously couldn’t afford: a team, the small family office, a designer and attorney. In 2023, we were the most sophisticated two-store bagel shop,” Jeff joked.
As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.
Its complicated Premium Technology From acqui-hire to vaporware: The new restaurant tech ABCs Listen to your daily news: RB Podcasts New episodes weekdays Restaurant Daily A Deeper Dive Menu Talk The Week in Restaurants Working Lunch More on this Topic Financing How is Roark Capitals track record?
Not quite yet Exclusive Content Premium Technology From acqui-hire to vaporware: The new restaurant tech ABCs Tech Check: These six terms are popping up more often in industry conversations, providing a glimpse at the next wave of trends.
My leadership and communication style has evolved over the years as I’ve learned how to adapt to changes and obstacles that are often out of my control. Your employees don’t just want to be a cog in a wheel — they want to be heard, and they want to work under leadership who actively listens.
Leadership skills are another valuable quality in a successful manager. Leaders bring a level of organization and productivity to a business, not through sheer force of will, but through a leadership style that promotes employee morale and performance. Supply chains may be in disarray, making the menu more limited.
Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Hire and Train the Right Team Staff can make or break your new restaurant. The right team brings your vision to life, while the wrong hires can lead to poor reviews and high turnover.
Premium Technology From acqui-hire to vaporware: The new restaurant tech ABCs Tech Check: These six terms are popping up more often in industry conversations, providing a glimpse at the next wave of trends.
The company recently hired Brian Wallunas, former CTO at Smokey Bones, as its first chief technology officer. “I The nature of the trade areas that we see growing Huddle House into, and the type of technology we’ll be using in new assets, points us to the need for more off-premise options,” O’Reilly said.
Restaurants that are still trying to make up for what was lost in the pandemic today are struggling with workforce shortages, record-high inflation, and supply chain constraints. . "When Congress offered these restaurants the RRF lifeline, restaurant owners and operators made business decisions based on those commitments.
JAB hired bankers to attract new investors as it considers an IPO for the coffee and food to-go chain. The Italian coffee giant will supply its blend on board all long-haul Iberia flights and in VIP lounges via self-serve machines, extending its airline partnerships with United and ITA Airways.
Keba Konte: The industry still lacks Black leadership at the highest levels. But when you look past the veil at the leadership roles at most of these coffee companies, we’re still looking at mostly white men who are the decision-makers, who are driving the culture at these places. And we’re still talking about integration.
Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. As more high-volume operators look to increase their fresh fruit and vegetable offerings, Apeel can also address the challenges of spoilage during supply chain adjustments.
Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.
The genuine passion she displayed for the industry convinced the hiring managers that she’d excel in the marketing analyst role, and they were right. Every day, I work with a variety of teams at Bowery, from agriculture science to farm design to supply chain to farm operations. She spent nearly four years with the company.
” Kapoor expanded, “We’ve also worked very hard on our supply chain to make our food available all over the country so we can basically open anywhere. “We also provide award-winning coffee, the best coffee shop supplies in the business, and ongoing support to help coffee businesses thrive.” and Canada.
For those who may not want to be in a manager role, the brand is introducing "Makers," a program for restaurant team members who want to elevate their passion for the brand and want leadership experience. Paris Baquette's Leadership Changes. Arby’s national supply chain cooperative. Black Bear Diner Ads Execs.
Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Azteca also supplies freshly made products to the Food Service and Industrial channels. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.
Kempczinski was one of key hires during this period, joining McDonald's in September 2015 as executive vice president of strategy, business development & innovation following leadership positions at Kraft and Pepsi. in January 2017. He has the right mix of skills and experience to lead us forward having run our U.S.
A mid the tumult of a chaotic global hotel market, brands of all sizes are reckoning with myriad unexpected factors — worldwide supply chain disruptions resulting in temporary inflation , nationwide labor shortages confining operations, and regional lingering restrictions limiting growth — each making the global recovery slower than expected.
Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it,” said The Good Food Institute Foodservice and Supply Chain Manager Zak Weston. Impossible Foods has hired biotech executive Brian Miller as Chief People Officer. ” Chicken Plus Blend. Brian Miller.
In addition, the pandemic revealed the brittleness of the supply chain , and the murder of George Floyd in May 2020 prompted a wider recognition of the racial inequity in America inside many white-led institutions. We have not developed that on the non-organic side of the supply chain, but that’s a work in progress.”.
” Following his transitional leadership role at SALIDO and NAB, Chowdhury will focus his efforts on the Bowery Engine, an early stage direct investment and incubation company that previously supported SALIDO. Founding committee members include: Bleu Adams, IndigeHub, and JBF Women’s Entrepreneurial Leadership Program Fellow.
As part of El Pollo Loco’s dedication to its Hispanic roots, the company has signed the Hispanic Promise – the first-of-its-kind national pledge to hire, promote, retain and celebrate Hispanics in the workplace. “He brings strong leadership to our deep bench of experts in this industry. Hispanic Promise.
Nathan’s Famous, Inc, hired two industry veterans, Erik Mallon and Jim Hicks, to bolster its franchise sales and development teams. "Hiring these two industry veterans helps us close out 2019 strong, and prepare for our growth plans beginning in 2020. Nathan's Brings On Franchise Experts. " Black Bear Diner Adds CMO.
As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. The donations include items such as meat, dairy, produce and other non-food supplies.
In response to the research, Starbucks announced it would aim to hire more local people to tackle issues such as local youth unemployment, but whether employers followed through remains to be seen. We’re not waiting to be hired or to be given an opportunity. “An increase in local house prices.
The Coolgreens leadership team is adaptable and full of very progressive thinkers. Taco John’s has an expanded leadership team based at its new Franchise Support Center in Minneapolis. Taco John's Opens Support Center. "We wanted to have a little fun with Zensation this year," said Zaxby's CMO Joel Bulger. "These
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