Culinary Cues

APRIL 1, 2024

Outside people went about their day, never giving mind to the effort, dichotomy of characters, hustle, stress, and complexity of what takes place in the “back of the house” at a twelve hundred room hotel. Chefs are often nostalgic. So here is an example of a story build mostly on fact with I’m sure a touch of embellishment over the years.

Back of House 421

Back of House Kitchen Safety Hotels Front of House 421

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. You won't be able to refer to your previous restaurant opening playbook and follow it to the letter. Table of Contents. New Concept or Replicate?

Management 370

Management Management Hiring Document 370

Goliath Consulting

JUNE 30, 2020

For instance, artificially intelligent cameras will soon make it possible for operators to monitor safe practices and verify whether employees or customers are following critical safety measures, including all front of house, back of house and delivery processes (8). Tech for Touchless, Contact-Free Dining. Employee Health.

Food Safety 349

Food Safety Kitchen Safety Front of House Back of House 349

Lavu

MAY 30, 2025

By optimizing how quickly tables are cleared and reseated, restaurants can serve more guests during peak hours and improve overall profitability. Table turnover time refers to the average amount of time it takes for a table to be occupied by different groups of guests. However, turning tables must be done tactfully.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. A bad shift can lead to unhappy customers and disgruntled staff. The pre-shift meeting ensures that doesn't happen.

Front of House 397

Front of House Back of House Coaching Customer Service 397

Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1).

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Culinary Cues

SEPTEMBER 1, 2023

So, I began to think about patterns and habits of this type and how my exercise goal might serve as a model for restaurants seeking to find a formula for success. An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since. How much time and effort are placed on this?

Fine Dining 409

Fine Dining Dine-in Front of House Design 409

Modern Restaurant Management

AUGUST 19, 2020

EST. Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The Main Course. Restaurant of the Future Panel. 20 at 4 p.m. Brands Inc. for approximately $25 million.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

EATER

DECEMBER 2, 2024

Tilda Rose An aggressively American version of the Dutch ringed pastry is a beloved staple on holiday tables — and to me, represents a taste of a hometown that feels less and less like mine In the memory of my 7-year-old self, there was so much that made Racine, Wisconsin, special. Welcome to Kringleville. Kringle defined, and still defines, Racine.

Front of House 301

Front of House 2013 Travel 2016 301

Culinary Cues

MAY 20, 2024

It’s been 89 years since Escoffier stood in front of a range for the last time, yet his presence is still felt by professional cooks and chefs. He has been one of my primary motivators and reference points throughout my career in food. He would ask: “What are you doing to excite and inspire the next generation of cooks?

Hotels 341

Hotels Front of House Fine Dining Back of House 341

7 Shifts

AUGUST 2, 2024

When hiring restaurant accountants, your primary consideration should be those who understand the complexity of the food and beverage industry—both front-of-the-house and back-of-the-house operations and management. It involves tracking massive amounts of real data and industry benchmarks. Sounds complicated?

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

7 Shifts

APRIL 23, 2021

The traditional front of the house to the back of the house divide has closed. The food doesn't matter,” says Jensen Cummings, chef, and founder of Best Served Creative. This, of course, doesn't mean it's ok to serve bad food. Some restaurant workers have found new careers outside of the industry.

Hiring 370

Hiring Front of House Back of House Food Safety 370

7 Shifts

NOVEMBER 17, 2020

Additionally, restaurant employee evaluation forms serve as written records of staff performance. Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go.

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

EATER

NOVEMBER 11, 2020

Though street and house numbers definitely exist, the country has never fully developed a nationwide address system. Instead, you find places according to their proximity to other places: houses that belonged to famous historical figures, government buildings, statues, restaurants, and even trees are all possible reference points.

White Paper 307

White Paper Front of House Serving Small Business 307

EATER

OCTOBER 8, 2020

The decision follows a summer of internal strife at foundation responsible for what’s often referred to as the “Oscars of the food world” as well as many other initiatives that celebrate and support the American culinary industry. As chief strategy officer, Davis was often a front-and-center personality for the foundation.

Leadership 246

Leadership Front of House Reference 2020 246

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Takeout For Good. Aramark Creates Safety Plans.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

7 Shifts

NOVEMBER 12, 2020

What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team. It usually involves an orientation, paperwork collection, and training. Then, explain how you display these values at work.

FOH 307

FOH BOH Food Safety Customer Service 307

EATER

APRIL 8, 2021

For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners. Others serve adults facing similar obstacles. The year had started off strong.

Training 307

Training Café Kitchen Safety Back of House 307

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. A team member gets an incentive if the person they referred gets hired. Roots Natural Kitchen serves grain bowls and salads across 11 locations and 5 states. Good people know good people.

Hiring 195

Hiring Training Management Management 195

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. The term ‘restaurant operations' refers to the process by which a restaurant is run. Table of Contents. What does it mean? Areas of Operation. Improvement Tips.

Operations 363

Operations Inventory Hiring Customer Service 363

Goliath Consulting

JUNE 15, 2020

The COVID-19 pandemic has proven to us all just how interconnected our food system is in the US if not, the world. The supply chain failure and the domino effect of its impact have been a wake-up call for even the veterans of the food industry. Perhaps more unsettling is the uncertainty of it all. So the question is: how do you respond?

Supplies 311

Supplies Food Supply Sourcing Guest Recovery 311

EATER

AUGUST 4, 2022

From an early age, most girls are taught to cook nshima, one of our other staple foods, which is made from cornmeal or maize that is boiled to form a porridge-like meal and served with stews and vegetables. But Joe and I spent that night eating injera the proper way, scooping the vegetables onto it and licking the sauce off our fingers.

Food 246

Food Front of House Events Travel 246

ChowNow

JULY 17, 2024

Defining clear roles and responsibilities up front can help your team understand how they work together and avoid having any tasks fall through the cracks. Defining clear roles and responsibilities up front can help your team understand how they work together and avoid having any tasks fall through the cracks.

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill.

FOH 195

FOH Management Management Front of House 195

EATER

DECEMBER 21, 2020

David Chang’s new memoir grapples with the white-hot fury that defined most of his career. But as an employee on the receiving end of that rage, the book fails to account for trauma he caused me. David Chang changed the way America eats. Along with Momofuku’s rise has come Chang’s own.

Front of House 364

Front of House Back of House Book 2008 364

Modern Restaurant Management

OCTOBER 16, 2019

Ono’s robotic food truck will begin serving the greater Los Angeles community nutritious, delicious, and affordable smoothie blends for under six dollars, and prepared within 60 seconds beginning this Fall. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

SpotOn

FEBRUARY 26, 2025

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Restaurant P&L statements can be downright confusing. Prime costs. Contribution margins.

License 90

License Point of Sale Insurance POS 90

ChowNow

AUGUST 9, 2024

Step 1: Gather Your Team Involve key team members such as managers, chefs, and front-of-house staff. Running a successful restaurant doesn’t happen by luck. Instead, it requires thoughtful planning and a deep understanding of an increasingly competitive landscape. Where are we lacking compared to competitors?

Social Media 221

Social Media Front of House Document Customer Service 221

EATER

JUNE 22, 2023

Dina Ávila /Eater In Zoë Kanan’s cake, a recently reappraised dairy product meets the bright tang of lemon The one item you could always count on in my house growing up was a big tub of cottage cheese. Usually of the generic supermarket-brand variety, it was a fixture in our kitchen, front and center in the fridge.

Back of House 246

Back of House Front of House Take-out Advertising 246

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split. Table of Contents. What about managers?

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

Front of House 52

Front of House FOH Back of House Online Ordering 52

EATER

JANUARY 9, 2023

Inside, highlights include a variety of quick-serve thịt nguội (Vietnamese cold cuts) like pork liver pate, chả lụa/giò lụa (steamed sausage), and giò thủ (head cheese). We’re taking our time while traveling this year. Together, these projects celebrate the ways food and drink viscerally tether us to a place. Anatomy of a HCMC Banh Mi.

2023 246

2023 Travel Front of House Dine-in 246

EATER

SEPTEMBER 26, 2023

license plates; a neon-accented diner serving fast food; and a McDonald’s-style playground. license plates; a neon-accented diner serving fast food; and a McDonald’s-style playground. He twirls past a steakhouse featuring mounted longhorns, wagon wheels, and wood-paneled walls lined with U.S. Fatimah Fadhil Steak and sides.

Employee Relations 348

Employee Relations Travel Sports Social Media 348

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. But there's one thing between you and the role you want: the interview. Plus what kind of questions to ask the interviewer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397