Modern Restaurant Management

APRIL 16, 2025

Tableside caviar service A prosciutto cart An authentic kaiseki tasting experience and members-only Japanese whiskey lounge Tableside s’mores These are just a few examples of ways restaurants across the country are hoping to attract guest by elevating the dining experience and creating a vibe highlighted by superior food and presentation.

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Back of House Customer Experience Customer Service Hospitality 340

SpotOn

APRIL 1, 2025

However, getting more guests in seats through outdoor dining can also come at a cost, both in time and money. Add high tops to vary up seating. Put weatherproof seat cushions on chairs to make them more comfortable for guests.  Servers can take more patio tables and sell more with handhelds. Servers can take 1.5

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Seating Outdoor POS Seasonal Menu 98

Modern Restaurant Management

OCTOBER 19, 2020

As the COVID-19 pandemic continues past the six-month mark, people remain wary about dining out. The combination of stay-at-home orders, ongoing COVID restrictions, spikes in COVID numbers, and consumer fear about the risks of dining out are significantly impacting the restaurant industry. How Food Safety Culture Has Changed.

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Food Safety Food Employee Relations Consumer Goods 539

Modern Restaurant Management

MAY 30, 2025

In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 Growing menu innovation and healthy fast food further drive the growth of the market.

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Fast Casual Food Point of Sale Mobile Ordering 251

EATER

MAY 14, 2025

The restaurant, with its then-$55 and -$80 tasting menus, was a food-media darling: In 2019, it earned a Michelin star and topped the Los Angeles Times 101 Best Restaurants list. Here, co-owner, director of operations, and wine director Ryan Bailey explains what it was like taking over such a large restaurant.

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Seating Outdoor Dine-in Beverage 222

Modern Restaurant Management

SEPTEMBER 23, 2020

Tastewise, an AI-powered food intelligence solution, launched in the UK. With real-time data into consumer behavior data, the solution offers immediate, location-specific food and beverage insights into an industry that is changing faster than ever before. ” Tastewise Data. social interactions, and 1.2M online recipes.

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Serving White Paper Food Recycling 517

Modern Restaurant Management

JANUARY 22, 2025

Enhanced Visualization for Stakeholders : 3D modeling lets tools like BIM take stakeholders inside a virtual, 3D version of the redesigned space. Allowing designers to adjust everything, from seating and kitchen workflows to lighting and décor. Indeed, 3D modeling can help enhance this flexibility in today's design.

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Design Technology Fine Dining Fast Casual 221

Modern Restaurant Management

JANUARY 3, 2025

For restaurateurs, the message is clear: in 2025, your space is no longer just where food is prepared and served. The restaurant industry took one of the hardest hits during the pandemic, and many operators were forced out of business. Take the example of Two Twelve in Crested Butte, Colorado.

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Fast Casual 2025 Design Customer Experience 251

Modern Restaurant Management

JUNE 10, 2020

But January 2020, though initially characteristic, became the start of a year that would deliver the longest “time-out” in history. Inside Out. People coming out of isolation in droves, looking to reestablish freedom of movement in their communities. ” An (ROI) Argument for Expanding Outdoor Seating.

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Outdoor Seating Customer Service Small Business 553

Modern Restaurant Management

DECEMBER 23, 2020

Some trending concepts over the past several years have included more open seating, high ceilings, and exposed structure concepts. In addition, the open and visible cook line kitchens are a new age design so that the patrons can see the preparation of food and the cooking process. With the current climate of the U.S.,

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Design 2021 Outdoor Brewery 539

Modern Restaurant Management

JUNE 11, 2020

And even with stricter guidelines in place, will customers actually risk dining out in public spaces? For the most part, people don’t make the choice to dine-out because of money or practicality. It’s based on emotion and the desire to share a food-based experience you can’t find in your home.

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Customer Experience Dine-in Food Safety Kitchen Safety 516

Modern Restaurant Management

AUGUST 21, 2023

As an investor in some of America’s most iconic brands, I’ve identified some key elements that every food brand can focus on in 2023 to grow and scale their business. When looking to invest in a food concept, we look for these seven elements: 1. ” In the food world, we ask similar questions.

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Food 2023 Social Media Customer Experience 419

Modern Restaurant Management

OCTOBER 28, 2020

From customizable protective shields and partitions to hand sanitizing stations and tricks for taking an outdoor dining space to the next level (umbrellas and planters, anyone?), Layout has always been an important part of any restaurant, but now it’s taking on new meaning. Remove buffet and other communal food areas.

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Outdoor Food Safety Social Media Food Truck 531

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food.

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Front of House Back of House Restaurant Law Food Safety 499

Lavu

MAY 30, 2025

The last thing any restaurant should do is make the customer feel like they are being pushed out of their seat for the next guest. Table turnover time refers to the average amount of time it takes for a table to be occupied by different groups of guests. Instead, follow these hot tips to speed up the turnover time tastefully.

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Seating Mobile Ordering Customer Service Customer Experience 140

EATER

MARCH 25, 2025

Keith Lee, the internets most famous food critic. Photo by Renee Dominguez/SXSW Conference & Festivals via Getty Images The TikTok food critic has spent the last few years advocating for independent restaurants, most recently in a partnership with Toast. I wasnt going to chains or fast-food places.

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Social Media Small Business Front of House Point of Sale 222

Modern Restaurant Management

AUGUST 19, 2020

" Take a listen here to learn about Scott Patterson's entrepreneurial venture into the world of coffee and reach out to Castiglia with any topic or guest suggestions at bcastiglia@modernrestaurantmanagement.com. The user has full control over their account and can opt out of the secure service at any time. 20 at 4 p.m.

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Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

APRIL 24, 2025

Mother’s Day reigns queen as the largest dining-out holiday of the year, with Americans projected to spend around $35.7 As we delve deeper into the dynamics of special occasion dining, let’s now explore who is heading out to celebrate Mother’s Day. billion on celebrations this year. Human curation is tedious work.

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License Fine Dining Customer Experience Dine-in 251

ChowNow

FEBRUARY 13, 2025

Do you lose money due to food waste? With a modern cloud-based POS, restaurants can streamline order taking, reduce human error, and improve the overall speed of service. It takes a tremendous amount of time and effort, and if done incorrectly, can cost restaurants significant sums of money. Identify your biggest pain points.

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2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

AUGUST 10, 2021

The food and beverage industry is on a hiring frenzy. A recent study by The Bureau of Labor Statistics revealed that, despite regular hiring since this spring, the food and beverage industry still remains 1.5 They also eliminate human error, facilitating more accurate orders and less food wastage.

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Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019. The world has changed.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

EATER

NOVEMBER 27, 2024

. | Courtesy of Marielba Alvarez / Smithsonian Institution Where to find manoomin rice cakes, “kick-ass buffalo chili,” fry bread tacos, and stunning Indigenous artwork As a We Wai Kai First Nation member , I know that food connects Indigenous people to our history, traditions, and stories. My garden is where it all starts,” Oden explains.

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Innovation Food Truck Seasonal Menu 2004 317

Modern Restaurant Management

MAY 7, 2020

In a recent Coronavirus-related study , 89 percent of respondents said they felt safer eating food from a grocery store or at home, versus in a restaurant. After placing themselves on a virtual waitlist at their apartment, they drive over knowing the host will seat them upon arrival. Going Contactless.

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Food Safety Mobile Ordering Front of House Seating 480

Modern Restaurant Management

JANUARY 25, 2021

While online food and restaurant deliveries have gained momentum, many diners still want to experience in-restaurant dining. This adds a little instant peace-of-mind that a strong wind isn’t going to take down a new outdoor dining structure. By taking seating outdoors, germs are more easily dispersed.

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Outdoor Technology Customer Experience Dine-in 530

Modern Restaurant Management

JULY 5, 2022

I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. For a few minutes, the guest feels better because they are in a seat, but the big problem is on the horizon. Improve Service Through the Menu.

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Seating Training Customer Service Point of Sale 468

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. If your website isn’t optimized for mobile, you could be losing out on potential customers. Make sure to add high-quality photos of your food, interior, and staff.

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Book Marketing Email Marketing Social Media 195

ChowNow

FEBRUARY 21, 2025

In this guide, youll learn: Why restaurant apps matter in 2025 and how its the consumer driving the changes The different types of restaurant apps How to make the most of your own branded restaurant app and its many benefits Lets take a closer look at why every restaurant should use apps in 2025. Online ordering and delivery apps.

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2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

AUGUST 21, 2020

Now that summer has come and some states have begun opening up, many people are feeling braver and more willing to venture out in search of normalcy—families included. One key finding: restaurants that create a kid-friendly experience will make parents feel safer and more excited about taking their kids out to eat.

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Food Safety Entertainment Take-out Employee Relations 539

Modern Restaurant Management

AUGUST 16, 2021

They remind us not only that there are great people out there, but also that many of them work for us! When the chef and general manager found this out, they immediately jumped into action. They showed her how to clean the affected area and change her bandages, and they made sure she was taking her medication properly.

Front of House 520

Front of House Cash Management Back of House Hiring 520

Modern Restaurant Management

SEPTEMBER 21, 2020

In a typical month, we used to help restaurants seat over four million diners. Instead of panicking about the unexpected roadblock, he calmly embraced having to take a detour because he knew his final destination hadn’t changed. They knew Yelp could do more than just help them seat diners.

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Front of House 2009 Reservations Website Management 488

EATER

APRIL 21, 2025

Chimes of chatter between khalehs and other aunties playing an acts-of-service tug-of-war surrounding the bountiful sofreh spread out across the table. Our familys food is a time capsule of their childhoods and ours. LA is a pretty adventurous city, so people come out to experience something new.

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Back of House Seasonal Menu 2000 Serving 255

Modern Restaurant Management

JULY 22, 2021

First of all, with so many people still working from home and taking regular video calls instead of meetings, breakfast and lunch demand has significantly dropped. Diners finally realized how much they can actually save by not eating out. Make the Most Out of Data. Online Ordering Will Continue to Thrive.

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Allergens Online Ordering Fast Casual Food Safety 520

Modern Restaurant Management

JULY 21, 2020

However, it’s equally important to also take a long-term strategic approach to the Coronavirus. With reduced seating mandate, excellent take-out options can make all the difference to the continued success of the restaurant. Temperature sensors will track refrigeration to ensure food safety.

Kitchen Safety 465

Kitchen Safety Food Safety Front of House Technology 465

Modern Restaurant Management

MAY 29, 2024

. "While third-party delivery companies were expected to commoditize food like airline tickets, the opposite happened: people became more attached to their favorite brands. Food is visceral in a way that airline seats aren't. What should other restaurants take away from that as a cautionary tale?

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Pricing Airlines Loyalty Program Education 482

Modern Restaurant Management

MARCH 7, 2022

Start-up food service businesses should carefully consider the type of kitchen they will require. You will have to make this investment along with creating your team, securing your location and, of course, getting the ingredients to create the food you sell. Your food is organised, so you can keep track of it more easily.

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Equipment Kitchen Safety Food Safety Waste 473

Modern Restaurant Management

JUNE 10, 2021

The choices restaurants make today on how to invest in marketing and leverage various food sales channels will have profound impacts for years to come. Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods.

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Airlines Consumer Goods Point of Sale Hotels 493

Modern Restaurant Management

APRIL 18, 2022

To take advantage of outdoor dining to the fullest, restaurants must carefully plan, adjust staffing and maintain the ability to quickly correct when obstacles arise. Often with more available seating comes an influx of guests. Taking Weather into Account. Prioritizing Staffing. Considering Layout for Practicality.

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Outdoor Seating Restaurant Law Customer Experience 419