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Restaurant Workforce Research: Reflecting on 2024 and Optimizing for 2025

Modern Restaurant Management

There may be many reasons for this, including the fact that QSRs' fast, casual, and affordable nature may appeal to younger generations and individuals whose eating habits have changed post-pandemic. Thirty percent of respondents named recruiting their top challenge, while 27 percent said retention was.

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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 195
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Fast-Casual Academia, Climatarian Menu and Ice Auction

Modern Restaurant Management

TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. Learn About Fast-Casual Dining. NAB Acquires SALIDO.

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Restaurant Staffing Crisis Solutions: Experts Weigh In

Modern Restaurant Management

“We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly.

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Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

For fast-casual or QSR brands, digital tableside ordering is equally beneficial. One example of a restaurant chain leveraging similar tableside technology is the growing chef-driven Mexican fast-casual concept, Tocaya. It relieves cashiers and reduces long lines. Digital Ordering to Eliminate Friction Points for Cashiers.

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Hungry for Growth: The Restaurant Industry in 2022

Modern Restaurant Management

In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded. Differentiated benefits packages that include greater flexibility, career paths and training benefits, and enhanced company culture will also be important.

2022 508
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MRM Research Roundup: Holiday Spending, Franchise Optimism, and Pickle Energy

Modern Restaurant Management

Restaurant leaders expect waves in the year ahead, with 32 percent pinning recruitment and retention as their top challenge, 27 percent most concerned about rising food costs, and 21 percent flagging sales volume as the main hurdle. This was the only fast-food sales channel that saw positive traffic compared to the previous month.

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