Qu

JUNE 16, 2025

Kiosks Are Coming for Fast Casual Here’s a stat that might surprise you: 62% of brands are using or rolling out kiosks in 2025. While QSRs lead at 80%, fast casual is catching up quickly. The takeaway: “Kiosks are coming to fast casual. Done wrong, kiosks create bottlenecks instead of efficiency.

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Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

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Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support.

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Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses.

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Franchising Franchise Loyalty Program Kitchen Safety 385

Modern Restaurant Management

FEBRUARY 18, 2020

In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends. In the short term, it’s QSR that will experience labor improvement, then fast-casual. Restaurants will become increasingly casual. Reduce theft. Improve employee performance.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 7, 2021

In addition, On The Border will launch a new Rewards program and an app that allows guests to track points for every visit. Despite the lagging global pandemic, the organic fast-casual brand is surging forward with record-breaking sales, franchise development growth, and new guest acquisition and satisfaction.

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Franchising Franchise Sustainability Fast Casual 433

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. In the U.K.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s appointed industry veteran Adam Rinella as Vice President of Development to help the booming fast casual brand reach even more markets. Rinella is skilled in bringing restaurant ideas into reality.

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Modern Restaurant Management

MARCH 11, 2020

The majority of fast-casual and fine dining operators are meeting this challenge head-on by adding new offerings monthly,* driving increased competition with bar-and-grill operators. These include marketing, website development, appointment scheduling, digital loyalty, review management, and both retail and restaurant POS solutions.

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Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

AUGUST 14, 2020

In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program. ” Ice is Doing Nice. Pieology in China.

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Franchising Franchise Kitchen Safety Food Safety 474

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Here are examples of each: Strengths : Combined 30+ years of restaurant experience from the leadership team. US Chamber: 64 Grants, Loans and Programs to Benefit Your Small Business.

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Point of Sale Back of House Document Download 397

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Mailender added, “On behalf of the entire Checkers & Rally’s family, I would like to thank Rick Silva for his partnership and many years of leadership. “I’m passionate about helping companies grow.

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Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). Copper Branchofficially launched its new Cauliflower Crust Flatbread program. Good Food Restaurant Scorecard. Health Care Without Harm.

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Hospitality Food Consumer Goods 2019 459

ChowNow

SEPTEMBER 6, 2024

This means shorter wait times, fewer mistakes, and a more enjoyable dining experience, all of which increase customer satisfaction and loyalty. Line cooks work in a fast-paced kitchen environment, while cashiers handle customer transactions. Supports Employee Retention Clearly defined roles lead to higher job satisfaction.

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Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1 times and 2.8

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Modern Restaurant Management

DECEMBER 13, 2019

HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., “In looking at what exists today in terms of fresh, fast menu options — particularly at breakfast — there’s still tremendous opportunity for growth,” said Jay Johns, President of IHOP.

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Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

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Mobile Ordering Online Ordering Food Order Hospitality 376

Qu

APRIL 8, 2025

Qus 6th Annual State of Digital Report is here, and its packed with insights that will help you navigate the ever-changing landscape of fast casual and quick serve restaurants (QSRs). Data-Driven Loyalty is the Future Investments in CDPs and data platforms are up 11%, while loyalty investments are down 8% YoY.

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Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). “Salata is on an upward trajectory to become “the” premiere national fast-casual salad restaurant,” said Wheeler. Program, which has impacted more than 65 million students in 35 years. Local Subway® Day Program Celebrates Nearly a Decade.

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Franchising Franchise Loyalty Program Book 275

Modern Restaurant Management

MARCH 11, 2025

Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose.

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Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Lavu

NOVEMBER 18, 2022

Will your restaurant be fast casual or sit down? Team and Management: Introduce your team, and share a brief bio about each member of your leadership team. Customer Database & Loyalty Program: Explain how you plan to re-engage customers once they visit your pizzeria. Will you offer delivery or only take out?

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Loyalty Program Download Document Point of Sale 78

Foodable

JANUARY 20, 2021

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Thanks to implementing a dynamic digital marketing plan in recent years, MOD Pizza was well-positioned for COVID-19.

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Qu

JULY 24, 2024

Deepening Guest Connections Together Qu is excited to announce our newest certified integration partner, Thanx , a leading guest engagement platform for differentiated, on-brand loyalty focused on access, exclusivity, and personalization. The future of restaurant loyalty revolves around harnessing and unlocking data. to fruition.

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Qu

JULY 24, 2024

Deepening Guest Connections Together Qu is excited to announce our newest certified integration partner, Thanx , a leading guest engagement platform for differentiated, on-brand loyalty focused on access, exclusivity, and personalization. The future of restaurant loyalty revolves around harnessing and unlocking data. to fruition.

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Loyalty Program POS Fast Casual Technology 52

Qu

MAY 17, 2024

Step into the future of Fast Casual and Quick Service Restaurants, where bland (dare we say “legacy”) loyalty programs are quickly being left behind. A new era of loyalty is emerging and it’s called Loyalty 3.0. So, what happens after they “sign up” for your brand’s loyalty program?

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Qu

MARCH 12, 2025

That’s why we’re excited to share that Qu dramatically accelerated our certified integration partner program last year, adding 24 new integrators to our ecosystem. But what does this really mean for you as a quick service or fast casual chain? Customer Experience – Enhance guest satisfaction through Ovation.

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Qu

APRIL 24, 2023

Implementing more nimble, digital-forward technology is no longer “nice to have” for quick serve and fast-casual restaurants. They have to take fast action, former Hart House CTO Justin Keenen told us, and be willing to fail forward fast. Crawford mused on the imbalance between leadership and store operators.

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Technology Fast Casual Loyalty Program Mobile Ordering 52

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. ” Naf Naf Expands in Dallas Area. . ” Fogo de Chão Inks New Deals. .

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Modern Restaurant Management

AUGUST 25, 2021

In today’s competitive market of fast casual chicken concepts, our brand has continued to differentiate itself with our made-from-scratch food and our hospitable atmosphere that guests are excited to return to,” said Scott Deviney, CEO of Chicken Salad Chick. Curtis Named President of Burger King US and Canada.

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Franchising Franchise Customer Experience 2021 419

Modern Restaurant Management

FEBRUARY 14, 2020

SOBEWFF® also provides our students, many of whom come from low-income families, financial relief and motivation toward a timely graduation through its scholarship program. “I want to show people that hibachi and ramen can be just as thoughtful and delicious in a casual setting,” said Liang. in Plano, Texas.

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Modern Restaurant Management

JUNE 19, 2020

” Bloom’s most recent acquisition of SuperFi continues to fulfill its leadership strategy of conquering the WiFi marketing space by creating exceptional digital relationships between physical locations and their customers. PPP Forgiveness Links and EZ App. “And ezCater’s Relish service is a great way to do that.”

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Food Safety Customer Experience Website Management Customer Service 362

Modern Restaurant Management

DECEMBER 14, 2020

The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12. Seven i fast casual restaurants will begin offering Tractor Beverage Company's Certified Organic, Non-GMO and All-Natural beverages. Step Up to The Table. Tractor Adds Pouring Partners.

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Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

SEPTEMBER 14, 2021

Under Barb’s leadership, TSFR’s Del Taco restaurants consistently broke system wide sales records and TSFR was named franchisee of the year two years in a row. The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. The Awards are one of these programs.”

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Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

APRIL 1, 2025

Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023. To improve retention, operators are focused on technology that delivers structured onboarding programs, leadership development, and real-time feedback tools.

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Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space. Jimmy's John's New Incentive Program.

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Franchising Franchise Loyalty Program 2022 444

Modern Restaurant Management

SEPTEMBER 24, 2021

“Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. Nathan's Famous in France. Nathan’s Famous, Inc.

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Franchising Franchise Customer Experience Back of House 462

Modern Restaurant Management

APRIL 29, 2025

Loyalty programs also matter: 65 percent of drive-thru users and over 60 percent of takeout and delivery users say membership affects where they order. Within QSRs, fast-casual restaurants led the way, growing transactions by 2 percent in March.

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