Modern Restaurant Management

JUNE 6, 2025

If you don’t stand out from the sea of options for diners, you may not bring enough guests through the door to stay afloat. While images can excite the senses, video takes it a step further with sensory appeal that words and photos can’t match. Then, when they want to dine out, your restaurant is at the top of their mind.

Marketing 221

Marketing SEO Influencer Events 221

ChowNow

MAY 2, 2025

Its a marketing channel you control, giving you a clear, reliable way to share important news, announce special offers, and create excitement around whats happening at your restaurant. Getting Your Restaurant Newsletter Set Up: Tools and Timing Before you start sending out your restaurant newsletter, you need to set yourself up for success.

Email Marketing 195

Email Marketing Loyalty Program Social Media Seasonal Menu 195

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. If your website isn’t optimized for mobile, you could be losing out on potential customers. You can also reach out to other local businesses or organizations to provide further context to search engines about your restaurant’s location.

Book 195

Book Marketing Email Marketing Social Media 195

7 Shifts

NOVEMBER 24, 2024

Let’s take the guesswork out of starting your food business and set your establishment up for success. Do you want to find out which food items your customers love the most? Here, you take a look at the GDP growth, unemployment rates, and inflation in the restaurant industry. Start by deciding what you need to know.

Marketing 370

Marketing Social Media SEO Customer Service 370

Restaurant Business

JUNE 20, 2025

Restaurants less so How the owner of Krystal and Logan's Roadhouse makes it work Financing Olive Garden sales surge on delivery and free take-home meals Same-store sales rose 6.9% Photo: Shutterstock Delivery and a take-home meal deal drove a lot more customers to Olive Garden this spring. and get a free chilled meal to take home.

Delivery 247

Delivery Fast Casual Leadership Point of Sale 247

Modern Restaurant Management

DECEMBER 3, 2024

Survey results indicate diners are seeking distinctive dining experiences, planning ahead with early reservations, and seeking out earlier evening bookings The holiday season is bringing a wave of excitement among diners, with 68 percent of respondents planning to celebrate at restaurants or bars.

Reservations 221

Reservations Book Customer Experience Dine-in 221

ChowNow

FEBRUARY 28, 2025

The next step to optimizing your online presence is to take advantage of SEO so more customers find you. To get started collecting Google reviews, check out our article on How to Get More Google Reviews from Customers. Weekend-Only Deals : Feature a special menu item or exclusive discount available for just a few days.

2025 195

2025 Email Marketing Social Media Loyalty Program 195

Culinary Cues

OCTOBER 14, 2024

Ah…” when opportunity knocks, you can’t win the lottery if you don’t buy a ticket, in basketball or hockey you’ll miss every shot you don’t take, if you aren’t going all the way, why go at all,” …there are plenty of quotes that point to the same reality. This statement applies to all of us, in every situation, or any career. You might fail.

Coaching 416

Coaching Employee Relations Take-out Training 416

Modern Restaurant Management

JANUARY 26, 2022

Holidays provide restaurants with the opportunity to capitalize on the special moment by offering specials, events, and so much more exclusive to the holiday. With delectable pre-selected courses, the meal can feel more upscale and thus create an event that feels more special and memorable. Host a Party or Event.

Social Media 563

Social Media Seasonal Menu Advertising Events 563

ChowNow

FEBRUARY 12, 2025

A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order. Boosts Repeat Business: Special promotions, loyalty rewards, and exclusive deals encourage guests to return. Promotions and Discounts Special offers drive customer action.

Email Marketing 195

Email Marketing Marketing 2025 Online Ordering 195

Restaurant Business

JULY 9, 2025

As Asian flavors continue to gain traction across foodservice, dishes like this help operators stand out with globally inspired, on-trend offerings. It’s a modern take on a handheld classic—with The Original at the center of the crave. Try it with: gochujang, sesame oil, and scallions for a spicy-smooth finish.

Leadership 257

Leadership Back of House 2025 Food Supply 257

Restaurant Engine

DECEMBER 11, 2024

Promote your special events and themed nights to both current customers and your target audience. One way to do this is with special events and theme nights. Not only do these special events bring in new people, but they may also help you gain back customers who havent dined with you in a while.

Events 52

Events Specials Workshop Entertainment 52

7 Shifts

OCTOBER 22, 2024

89% of people do dining research on their phones, so if you’re not making the most of your online presence, you're missing out on a huge opportunity. When a restaurant participates in local events or partners with local businesses, it becomes part of the neighborhood’s fabric.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Modern Restaurant Management

AUGUST 3, 2021

Every town has different restrictions–from limited options like parking lot cabanas for outdoor-only dining to full, open indoor dining–and many people have varying degrees of comfort dining out. Use Facebook, Instagram and/or TikTok to share your unique offerings, daily specials and other events and to interact with customers.

Customer Experience 539

Customer Experience Social Media Email Marketing Online Ordering 539

Modern Restaurant Management

OCTOBER 12, 2022

It brings out the child-like playfulness, creativity, and spirited excitement in just about everyone. As a restaurant, you’ve got the opportunity to feed into that joyful excitement with special events for the season, so grab the chance before the winter holidays takeover! Serve Special (Spooky) Food and Drinks.

Advertising 491

Advertising Social Media Food Truck Seasonal Menu 491

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. While having a special menu for Restaurant Week is important, so is keeping your bottom line in check. But don’t stop there.

Loyalty Program 558

Loyalty Program Online Ordering Point of Sale Customer Experience 558

ChowNow

JANUARY 27, 2025

sunday.gravy Pizzana Known for their elevated take on Neapolitan pizza, Pizzana has become a staple in Los Angeles dining scene with several locations throughout the city. In the spirit of their generosity, weve also decided to take steps to make a difference in the lives of those affected by the Los Angeles Wildfires.

Food Supply 300

Food Supply Social Media Food Order Take-out 300

Modern Restaurant Management

MARCH 3, 2025

Employee Appreciation Day, observed on March 7, offers organizations in the restaurant industry a special chance to honor the incredible dedication, hard work, and unique talents of their team members. By taking the time to celebrate their contributions, employers can strengthen the foundation of a supportive and engaged workplace.

Insurance 412

Insurance Healthcare Small Business Leadership 412

Modern Restaurant Management

FEBRUARY 22, 2022

Not every employee wants a bottle of wine or a coupon but rather some time off or even just shout outs for accomplishments. Employee recognition is not an out-of-the-box solution; it should be tailored to what benefits your employees value the most. Some moments of recognition call for a party or special event.

Cash Management 520

Cash Management Merchandise Front of House Coupons 520

7 Shifts

NOVEMBER 15, 2024

How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? As a restaurant manager, how do you prepare your team for special events or holiday rushes? Clear communication is also key.

Leadership 195

Leadership Management Management Operations 195

Lavu

MARCH 28, 2025

Managing special occasion promotions is easier than ever with the best POS system features and integrated online ordering. Key Features to Consider in the Best POS System Promotion Management : Tools like automated scheduling to handle discounts for events like birthdays or anniversaries.

Specials 78

Specials POS Loyalty Program Inventory 78

Modern Restaurant Management

OCTOBER 26, 2020

Many are still challenged with a lag in guests returning to dine out, lowered capacities, and increased health and safety protocol even upon reopening. Leverage a Local Event. Connect with the community and its residents by creating a promotion in line with an upcoming event. With your promotion, you will do the work for them.

Social Media 547

Social Media Events Food Safety Small Business 547

ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Its significantly more cost-effective to keep your regulars walking through the door than it is to get a new customer every time you take an order.

2025 195

2025 Loyalty Program Operations Email Marketing 195

ChowNow

FEBRUARY 7, 2025

Increase sales by promoting high-margin menu items and special offers. To get the most out of your marketing budget, be very clear with your goals. A strong social media presence, community partnerships, and local events can get your name in front of more potential customers. Are you trying to increase foot traffic?

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

FEBRUARY 5, 2025

This "Super" special edition of Modern Restaurant Management (MRM) magazine's Research Roundup has a Super Bowl theme. This suggests fans are stocking home bars instead of ordering drinks out. As such, Restaurants may choose to focus on pre-orders and takeout specials to capture sales early!

Food Order 309

Food Order 2024 Delivery Sports 309

7 Shifts

OCTOBER 28, 2024

Take note that this is the net profit margin for bars, meaning it takes into account all of your expenses and is the true bottom line that shows how much money your bar is actually making. On the other hand, for lower-cost items like beer, you can bundle or offer happy hour specials to drive more volume and profit.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

ChowNow

JUNE 27, 2025

How to optimize it: Claim your listing (if you haven’t, use this link to get started) and fill out every field: hours, website, menu link, service options, etc. Google Business Profile If you only have time to focus on one restaurant review site, or don’t know where to start, make it this one. Add high-quality photos.

Website Management 195

Website Management SEO Book Customer Experience 195

ChowNow

FEBRUARY 12, 2025

New concepts, ghost kitchens, and delivery-only brands are popping up constantly, making it harder for any single restaurant to stand out. If your restaurant isnt showing up in search results, maintaining strong reviews , or engaging on platforms like Instagram and TikTok, youre missing out on a huge segment of potential diners.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

OCTOBER 30, 2023

Succeeding despite those headwinds takes a special effort, especially during back-to-school when the trends are most pronounced. Engage with local schools or try hosting teen-friendly events. Take Advantage of Technology : In addition to scheduling, QSR technology has grown immensely in scope and capability.

2000 493

2000 Food Supply Hiring Technology 493

Modern Restaurant Management

APRIL 17, 2025

When issues are identified, we take additional steps to trace and identify other reservations connected to these known problematic users. We now provide a comprehensive suite of tools including standard reservations, multi-experience tables, events, waitlist management, table management, and guest data reporting.

Reservations 251

Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. Participate in local events, such as festivals, quests, fundraisers, or sports tournaments. Host thematic city events. In the previous trend, we talked about participation in local events.

2024 520

2024 Social Media Customer Experience Events 520

Social Hospitality: Restaurants

MARCH 27, 2020

Let’s focus on steps you can take to market your hotel or restaurant during the coronavirus crisis. There’s still an audience out there that will eventually re-engage with your brand; the key is to connect with them. With so many employees out of work, now would be the perfect time to reward their loyalty.

Hospitality 454

Hospitality Marketing Travel Hotels 454

The Rail

FEBRUARY 7, 2025

By Torrey Tayenaka, Contributor In a highly competitive restaurant industry, its crucial to stand out from the crowd and bring an influx of new guests through the door. Taking it a step further than high-quality images , video marketing taps into the sensory appeal that text and photos cant achieve.

Serving 130

Serving Marketing Loyalty Program Social Media 130

Modern Restaurant Management

JUNE 28, 2021

Some operations are cutting out an entire service, meaning that they only do dinner whereas before they did lunch and dinner. The city had closed off a number of streets for an event. The restaurant should have called all of the reservations and given them a heads up about the event and let them know where to park.

Customer Service 465

Customer Service Reservations Specials Training 465

Modern Restaurant Management

NOVEMBER 19, 2021

However, taking steps to increase your loyal customer base will ensure your restaurant flourishes during this difficult season. Having the prospect of a free meal in the future will make customers more likely to choose your restaurant when picking where they eat out. Host Fun Events. Finding reliable staff is also a challenge.

Marketing 474

Marketing Social Media Loyalty Program Food Supply 474

ChowNow

JUNE 20, 2025

Restaurant operators who neglect their Google Business Profile are missing out on the 62% of customers who turn to Google when looking for a place to eat. The goal is to fill out and optimize your business profile so well that your restaurant will consistently be at the top of that local search result.

Online Ordering 195

Online Ordering Website Management Customer Experience Seasonal Menu 195

Modern Restaurant Management

NOVEMBER 1, 2022

Restaurant guests in cost-saving mode are eating out less and more conscious of menu prices, according to Restaurants: Consumer Trends Fall 2022/Winter 2023 a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. The study was in-field from Autumn 2022.

Fine Dining 473

Fine Dining Seasonal Menu Social Media 2022 473