Modern Restaurant Management

SEPTEMBER 15, 2021

Restaurants have traditionally relied on annual, biannual, or quarterly audits, where an inspector visits the facility and conducts an in-person assessment of health and safety protocols. Remote Audits Offer Distinct Food Safety Benefits. Luckily, our industry is resilient. Luckily, our industry is resilient.

Audits 461

Audits Food Safety Employee Relations Document 461

Restaurant Business

JUNE 23, 2025

23, 2025 Photograph: RATIONAL Facebook Twitter LinkedIn Maintaining clean and hygienic equipment is one of the most important tasks in food service — and also one of the most despised. Most of all, it’s not nearly as much fun as preparing food and serving customers, the reason most people love working in food service.

Leadership 200

Leadership Food Supply 2025 Kitchen Safety 200

Modern Restaurant Management

SEPTEMBER 22, 2022

We were ill-prepared for the COVID pandemic that devastated the food industry with supply chain disruptions, product and labor shortages, and soaring inflation. The biggest learning from COVID is that food businesses must be prepared for any crisis – and ensure their suppliers all along the supply chain are also prepared and resilient.

Food Supply 530

Food Supply Supplies Food Food Truck 530

Modern Restaurant Management

JULY 22, 2020

It's used not only for cooking, food prep and production, but in these times, for janitorial and enhanced sanitation needs such as cleaning food contact surfaces and high touch areas from doorknobs to display cases, checkout counters to order kiosks. Even the fast food industry is looking for more handwashing opportunities.

Operations 504

Operations Food Safety Food Supply Equipment 504

Modern Restaurant Management

APRIL 27, 2020

Consider the following in your risk management and business continuity programs: Use of Food Delivery Services vs. Company Employees – By using a hired food delivery service, a restaurant can reduce the chance of employees having an accident by using their cars or the owner’s vehicles.

Delivery 383

Delivery Hiring Transportation Food Safety 383

Modern Restaurant Management

JULY 26, 2024

If your restaurant was involved in a food recall, would you know how to properly communicate about the incident to key stakeholders – including media, customers, employees, supply chain partners, and regulatory agencies? Continuously emphasize your commitment to food safety. Don’t let that happen to you.

Communication 465

Communication Food Safety Social Media Loyalty Program 465

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). In Asia, the third factor most often cited was provenance and food production methods. ” Safety, hygiene and the food supply chain. . In the U.S.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

SEPTEMBER 9, 2020

While everything feels overwhelming in the world, focus on these five solvable challenges: Prioritize a Food Safety Culture. With or without a pandemic, food safety culture is what you do when no one is looking. When employees feel safe, informed, and engaged, then customers will feel safe. Invest in Software Solutions.

Management 474

Management Management Food Safety Audits 474

Modern Restaurant Management

NOVEMBER 3, 2021

Since the day man first cooked over fire, food production has been associated with the burning of carbon-based materials, and so the release of carbon dioxide gas. Restaurants use two of the main contributors to carbon emissions of all industries – food and energy. Let’s take food first.

Food Supply 520

Food Supply Transportation Compost Waste 520

7 Shifts

MAY 11, 2020

.” — Erica Gillespie, Ani Ramen Spend some time figuring out how long you’ll need to properly (and successfully) reopen—with considerations for new employee health & safety training, inventory delivery, PPE equipment orders, menu planning, etc. Social distancing and protective equipment ??

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). The findings, from research conducted by Reach3 Insights show a complex restaurant consumer marketplace that is ready to return, but still concerned about safety.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. This helps ensure adherence to safety protocols that protect staff and patrons and limits liability for the owner as well.

Food Safety 429

Food Safety Certification Employee Relations Restaurant Law 429

Modern Restaurant Management

JANUARY 20, 2022

Within a decade, it could be possible for an individual to approach a drive-through in an autonomous vehicle, order through an AI-powered voice ordering assistant, and eat food that was prepared by robots. All of this means that restaurants, especially fast-food places, will have to change how they operate.

Food Order 520

Food Order Waste Online Ordering Email Marketing 520

Modern Restaurant Management

JULY 27, 2022

. “It is an extremely challenging time for the restaurant industry as restaurateurs grapple with the difficulty of operating within an uncertain post-pandemic sales environment while simultaneously combating historic levels of food inflation, labor shortages and ongoing supply-chain issues. Inflation is currently at 9.1

2022 450

2022 Customer Service Fast Casual Food Safety 450

Modern Restaurant Management

MARCH 31, 2021

Safety and Normalcy. Then the same devices that make guests feel more secure, such as safety screens between booths, can be erected in a way that increases the feel of intimacy or privacy. Here are some needs that customers are likely to be prioritizing right now, with some low-cost ideas on how to meet those needs.

Customer Service 474

Customer Service Online Ordering Customer Experience Hospitality 474

Modern Restaurant Management

OCTOBER 16, 2020

The Manifest surveyed 501 people about their food delivery and restaurant habits during COVID-19 and found that two-thirds of people ate in-person at a restaurant in July 2020. Nearly two-thirds of people (65 percent) ordered food delivery in July 2020 as food options remain in-demand, but restaurant profit margins decrease with delivery.

2020 553

2020 2030 Hotels Food Safety 553

Modern Restaurant Management

SEPTEMBER 30, 2020

Overwhelming top response was fear of catching/spreading COVID-19, followed by a corresponding reduction in travel. Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

MAY 5, 2021

But for the QSR industry specifically, consumer expectations increased as priorities moved to health and safety first, which have, in turn, shaped decision making, long term brand engagement and buying behavior. 92 percent of respondents said they intend to purchase equipment online more frequently going forward.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

MARCH 17, 2020

Re-train employees how to sweep and mop floors, scrub countertops, and clean and disinfect equipment. If you don’t, the customers gracing you with their presence may decline more than your competitors because they did a better job showing how important cleanliness and food safety is. Overall Restaurant Cleanliness.

Communication 340

Communication Food Supply Food Safety Retail 340

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. For those who still haven’t, it’s worth reconsidering now as inflation impacts customer travel and spending.

Technology 450

Technology Loyalty Program Mobile Ordering Download 450

EATER

JUNE 15, 2020

Due to COVID-19, the beloved self-serve travel perk is no more. Here’s what you can expect to wake up to instead There’s a particular pleasure to the travel ritual of waking up in crisp hotel sheets, meandering downstairs, and finding a fully stocked breakfast buffet splayed out before you. Getty Images. Basically, all of it.

Hotels 345

Hotels Travel Tourism Food Safety 345

7 Shifts

SEPTEMBER 6, 2024

With 54% of diners saying they would avoid a restaurant with table wait times over 30 minutes, you must develop an efficient kitchen floor plan that helps you serve food quickly and consistently. Segment your storage areas further into cold, dry, and non-food storage sections. What should a restaurant kitchen floor plan include?

Design 195

Design Kitchen Safety Food Safety Equipment 195

Modern Restaurant Management

APRIL 20, 2020

Bennett, adds: “We at CORE continue to stand by the food & beverage service employee with children every day when they face a health crisis or natural disaster. Please join us in letting the food and beverage service industry know how much we appreciate all they have given to us by supporting them.” based 7shifts users.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

MARCH 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic analysis due to the COVID-19 outbreak, food trends evolving due to Coronavirus and changing shopping behavior. While food and beverage had been declining steadily, retail is generally trending up. COVID-19 Foot Traffic Analysis.

2020 282

2020 Food Safety Kitchen Safety Consumer Goods 282

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JULY 30, 2021

“This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.”

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

MAY 15, 2020

In the following post, we’ll be covering the state and provincial requirements for health and safety among restaurant workers—follow your jurisdiction’s laws to keep your team safe and healthy. Health screening requirements: Temperature, symptoms, exposure (such as travel). Temperature threshold: 100.4? Temperature threshold: 100.4?

Document 347

Document Employee Relations Reference Travel 347

Culinary Cues

APRIL 1, 2024

I pass housekeeping where the heat from commercial laundry equipment and manglers pressing sheets and towels is palpable. They could not take any chances when it came to the safety of the second person in line of succession to the presidency. He never even took one bite of the food that I prepared.

Back of House 421

Back of House Kitchen Safety Hotels Front of House 421

EATER

JULY 8, 2020

While there is no form of travel that’s perfectly safe right now, there are certainly more responsible options than others for scratching the itch. So, with safety top of mind, here are some alternative parks to consider for your 2020 summer escape, and, of course, the best places to eat — to go, dine-in, or dine-out — nearby.

Front of House 313

Front of House Travel Dine-in Seating 313

Modern Restaurant Management

JUNE 9, 2020

Coming out of the COVID-19 pandemic, everyone is wondering what “regular life” will look like once cities have all reopened and people begin to resume some of their favorite activities like traveling and eating out. Customer Loyalty and Personalized Dining.

Fast Casual 348

Fast Casual Cash Management Customer Experience Back of House 348

EATER

SEPTEMBER 3, 2020

The brilliant reds and oranges of fall foliage — shining in the face of everything this year — can still be admired from the isolated safety of a family car. But as tempting as this autumnal fantasy and its perceived safety may seem, the crowds it’s expected to draw to rural areas are inspiring mixed feelings among local business owners.

Outdoor 246

Outdoor Travel Small Business Social Media 246

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. Delivering Excellence. 8 percent say they plan to order more once the pandemic subsides.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

JANUARY 3, 2024

. – Matt Eisenacher, Chief Brand Officer at First Watch With international conflicts waging overseas, I believe the travel industry will continue to be affected in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

MAY 15, 2020

Companies are focusing on ways to guarantee the safety of their employees and guests. Seventy percent have ordered food delivery, and 12 percent of consumers ordered a delivery with alcohol. Shopping & Consumption : People think that non-food shopping and non-grocery retail should be able to be opened.

2020 322

2020 Guest Recovery Online Ordering Point of Sale 322