Remove Employee Relations Remove Leadership Remove Specials
article thumbnail

Why Your Restaurant Should Prioritize Order Accuracy

Modern Restaurant Management

Or employees haven’t been properly (and regularly) trained. It might be a simple miscommunication, where the person taking the order misheard the customer’s special request. Increased waste (and related costs ). No matter the reason behind the special request, everyone on staff should take it seriously.

Ordering 562
article thumbnail

Preventing Restaurant Employee Burnout

Modern Restaurant Management

The Mayo Clinic defines job burnout as “a special type of work-related stress – a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity.” ” Employee burnout is especially prevalent in the hospitality industry. Additionally, 42.9

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Power of Storytelling: Secrets to Content Marketing for Franchise Restaurants

Modern Restaurant Management

Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Every brand has a story, and that’s what makes customers, employees and franchisees take notice, choose you and keep coming back.

Franchise 450
article thumbnail

From acqui-hire to vaporware: The new restaurant tech ABCs

Restaurant Business

Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” Vaporware “A computer-related product that has been widely advertised but has not and may never become available.”

Hiring 175
article thumbnail

The New Era of Restaurant Cleaning and Hygiene

Modern Restaurant Management

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

article thumbnail

Planning Year-Round Training to Improve Restaurant Operations

The Rail

Regular staff training ensures your employees are equipped to handle a fast-paced restaurant environment and the challenges that come with it, deliver exceptional service, and adapt to evolving industry trends to stay competitive. Key Training Areas The first question that probably pops into your mind is, What should I train my employees on?

Training 130
article thumbnail

Does Chipotle have a structural problem? Probably not

Restaurant Business

Social media erupted over portion sizes last year, which had a side effect of creating stress for employees as customers videoed their orders being put together. The company’s stock is down 14% over the past year and more than 9% so far in 2025. And there are at least some reasons to believe there could be problems.