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QR codes, for their part, can be exploited through phishing schemes, where hackers create fake codes to direct users to malicious websites. Without greater cybersecurity education and deepfake awareness training , it will be increasingly difficult for on-the-ground employees to tell fraud from fact—and they’ll need to.
In a recall crisis, the media can be your greatest ally or your worst enemy – it all comes down to how you manage the message. The timely and accurate messaging provided to the media allowed for effective coverage that raised awareness about the situation, educated consumers, and helped minimize public health risks.
Collect data on the age, income, family size, and education level of people in your area. Tools to use for market research Surveys, social media, your website, and direct interaction with diners can help you gather data on customer preferences and dining habits. With the 4.5%
Some of these strategies include: Optimizing the Website. Optimizing restaurant websites is an important part of driving sales in any business climate but is critical in the pandemic environment. Optimized websites have a clean, uncluttered, navigable design and, most importantly, are Google-friendly. Keep them updated.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.
In an age of online ordering, customers demanding Wi-Fi, and the need for websites to dazzle just as much as the food, countering cybercrime has to be a factor in the day-to-day work of restaurant management. Education Is Key. Recent data breaches in the restaurant industry targeted customer data through POS systems.
To learn more about MORE, Modern Restaurant Management (MRM) magazine reached out to co-founder Liz Murray. She is also the Chief Operating Officer for The Marlow Collective and previously managed People Operations for Union Square Hospitality Group. What are key industry/challenges that are top of the list to address?
Luckily, there are proven ways to help build a solid, positive food safety culture, including boosting trust, improving communication, educating employees, and relying on tech tools, including Artificial Intelligence. Six important ways to create and maintain a strong food safety culture include: 1.
In fact, according to link management service Bitly, QR code downloads increased by 750% over an 18-month period starting in 2021. Here are a few ways to ensure QR codes are used responsibility in hospitality: Educate Staff on QR Code Security Issues. Cybercriminals use QR codes in two basic types of attacks.
What started as a passion project while working in education eventually turned into a full-fledged business built on word-of-mouth, strong community ties, and a passion for bringing bold Caribbean flavors to the Midwest. Without the right tools in place, scaling online orders in a sustainable way became more difficult to manage.
As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.
A QR code is really just a different way to distribute a website address. Similar to a traditional phishing scam, in a QR code, a fraudster will trick victims into believing a specially crafted QR code will lead them to a legitimate website or app, but instead it leads them to a site or app that they control.
So, if instant exposure and hands-off management are what youre looking for, third-party platforms can help bring in orders without requiring much on your end. Direct online ordering system A direct online ordering system is built specifically for your restaurant, allowing customers to place orders directly through your website or app.
Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.
This includes quality management software and auditing apps. Educate Employees and Customers. Reiterate these messages on your website and via social media posts. Manage Visibility. Having a HACCP- based food safety management system with interrogations and corrective actions is a blueprint for success.
Modern Restaurant Management ((MRM) asked Lindsey Yeakle, Gluten-Free Food Service (GFFS) Program Manager, Food Safety at Gluten Intolerance Group (GIG), what restaurants need to know about gluten-free options. In June 2016, Yeakle decided to use her background and education to help the gluten-free community by working with GIG.
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It’s a great tool for our overall success,” said Emily Lyall, operations manager at the Lafayette Public House , a coffee, bar, and kitchen. Budderfly manages the utility bills free of charge, and when electricity costs drop, it shares those savings with the restaurant. It takes a lot of education. We’re very open to induction.
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Lastly, with time management tips , video email marketing can enhance the productivity of both receivers and senders. Cooking demonstrations, recipe videos, and kitchen walkthroughs make educational and enticing content for subscribers. When clicked, the reader is taken to YouTube, your website, or social platform to view that video.
As restaurants continue to permanently close , restaurant management is faced with a complicated dilemma: Do you raise prices or charge customers a fee to stay afloat or take the hit to keep customers happy and returning? Make posts on your website and/or social media pages announcing the surcharge.
Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Sign up here.
To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. ” The BOHA!
To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com.
I worked with a chef/educator who during his classes on plate presentation made students forage through the nearby woods for branches, leaves, stones, moss, and natures mushrooms to create plate presentations from Nature’s floor. Leadership and management are sometimes a chef’s greatest challenge. Harvest America Ventures, LLC.
All XRG employees will undergo extensive training to prepare them for the “new normal” and to ensure everyone – regional directors, executives, general managers, front-of-house and back-of-house staff – is fully aware of the latest guidelines and mandates.
Learn from experts at ChowNow and 7shifts how you can manage inflation without raising menu prices. Optimize inventory management : Invest in an inventory management platform, like MarketMan, to better forecast inventory needs, track expenses, and monitor COGS. Get all these tips and more in our free on-demand webinar.
How Technology is Making Supply Chains More Visible Supply chain transparency is an important competitive advantage for restaurants today, allowing restaurants to build customer loyalty, improve risk management, comply with ethical standards, and attract new markets. Advancing technologies are foundational to supply chain transparency.
ChowNow’s restaurant partners can take orders directly from some of the world’s most popular websites, including: Google Search, Maps, and Assistant. If you’re a ChowNow restaurant partner, you should also schedule a menu optimization call with your Restaurant Success Manager. TripAdvisor.
To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. To view all of the available resources or connect with a US Foods expert, visit the company’s website here.
Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. For owners: Businesses can now select safety measures they have in place at their property by accessing the checklist in their Tripadvisor management center (for free).
and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. DeliverThat also released an extensive driver education program to ensure the level of quality and safety during current Covid-19 conditions. ” DeliverThat Expansion.
Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.
Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines. Upserve is creating and running Free Facebook Ads for all Upserve Online Ordering customers to drive new business to their website. Staying nimble given the fluid environment.
We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. For instance, were you responsible for restaurant employee scheduling or managing a log book ? A hiring manager wants to know how you handle a very real, stressful part of the job. Table of Contents.
To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. To view all of the available resources or connect with a US Foods expert, visit the company’s website here.
This flexibility allows them to pursue passions outside of work, such as culinary education, or to enjoy a better work-life balance. Restaurant employee scheduling software can make this process easier, letting employees manage their shifts while allowing you to keep track of changes. Their job is more important than mine," she says.
Website: BITAC Food and Beverage. Website: MURTEC. Website: The International Restaurant and Foodservice Show of New York. Website: Food Marketing Conference. Website: Restaurant Franchising and Innovation Summit. Website: Bar & Restaurant Expo. In-Person or Virtual: In-Person. When: January.
While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're
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Several months ago, MRM published our article on absence management and well-being programs. The entry point begins with a website, and the content needs to include many modules such as: Managing bill payments. Digital content should change regularly, providing relevant material and educational tools. Credit card debt.
Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Hayes is responsible for leading the business development and customer relationship management of the entire McLane Foodservice portfolio of 33 leading restaurant brands.
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