7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. A bad shift can lead to unhappy customers and disgruntled staff. The pre-shift meeting ensures that doesn't happen.

Front of House 397

Front of House Back of House Coaching Customer Service 397

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

JANUARY 7, 2020

What is the key to success in the restaurant industry? While a delicious menu and an inviting ambiance are critical components of a restaurant’s success, staff are the lifeblood of a restaurant. The people you hire to run your restaurant can make or break the business. Why Care About Employee Engagement? First things first: what is it?

Employee Relations 349

Employee Relations FOH BOH Certification 349

Culinary Cues

OCTOBER 20, 2021

The kitchen is a place where those who are successful come to the realization that those later aptitudes are enhanced through experience – the more you do, the better you become. Some talented people are not the best cooks and chefs and quite often the most intelligent (using commonly referred to scales of measurement) are lacking in common sense.

Front of House 427

Front of House Uniforms Back of House Kitchen Safety 427

EATER

APRIL 8, 2021

For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners. Others serve adults facing similar obstacles. The year had started off strong.

Training 113

Training Café Kitchen Safety Back of House 113

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. What is Restaurant Table Turnover Rate? The ideal turnover rate changes based on type of restaurant.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Culinary Cues

SEPTEMBER 15, 2022

It all matters – education level, income bracket, age range, frequency of dining, and food and wine preferences. [] KNOW WHAT YOU WANT TO BE AND HOW YOU WANT TO BE PERCEIVED. Ironically, there is always room to be great and there is plenty of room to be mediocre. I wonder why this is the case. Plain and simple. What are they thinking?

Fine Dining 397

Fine Dining Front of House Customer Service Customer Experience 397

Culinary Cues

MAY 21, 2023

In all cases, we remain in control of the technology that serves as an effective tool. I just listened to a podcast from Dr. Sanjay Gupta, whom I think we all know of, as he wrestled with the impact that technology has on his own three daughters and society as a whole. It was enlightening even though much of what he pointed to is well-known.

Technology 340

Technology Social Media Back of House Front of House 340

7 Shifts

JANUARY 14, 2020

Between writing and posting a job description, interviewing candidates, onboarding, and training, replacing just one employee costs restaurants about $3,500. When staff are engaged in their work, they perform better and generate more revenue for their employers. How do you recognize a disengaged employee? They do the bare minimum at work.

Loyalty Program 367

Loyalty Program Front of House Back of House Customer Experience 367

Modern Restaurant Management

OCTOBER 7, 2021

Organizing and preparing dishes does not come easy—there is a lot of data and information tracking involved to make sure the correct dish is served to the right person. Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. Kitchen operations. Dining room procedures.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. One of the most effective ways that restaurants can make a positive cultural shift is by investing in employee training. Training topics should include infection prevention, food safety and personal hygiene.

FOH 179

FOH BOH Food Safety Front of House 179

Clover - Restaurants

MAY 3, 2024

In this guide, learn about properly cleaning the restaurant and items such as silverware, as well as how to help prevent cross contamination and other risks in the back of house. An estimated 3,000 people in the U.S. die each year due to foodborne illness. When people see dirt or grease at a restaurant, 82% say they lose their appetite.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

360Training

DECEMBER 11, 2019

We’ll start our list with the employees at the front of the house. Additionally, they must provide exceptional service no matter the day or table they’re serving. Servers need to have a food handlers certificate to understand safety best practices for serving food in the United States.

Kitchen Safety 128

Kitchen Safety Certification Food Safety Front of House 128

The Restaurant Times

JANUARY 24, 2022

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. Your employees must be trained to educate consumers on the use of table ordering apps which can save time and the hassle of going through the process of credit cards, etc. POS Integration .

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Restaurant365

JUNE 22, 2021

Training your store-level managers and your kitchen staff about food waste reduction is critical to improving overall Cost of Goods Sold (CoGS). Training your store-level managers and your kitchen staff about food waste reduction is critical to improving overall Cost of Goods Sold (CoGS). Train your store-level managers.

Compost 88

Compost Food Waste Front of House 88

Lavu

MARCH 13, 2020

The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending. More often than they should be, misunderstandings arise because the two houses don’t know what’s happening on the other side.

FOH 78

FOH Mobile Ordering BOH Front of House 78

360Training

JUNE 11, 2020

during preparation or serving. You need to be careful with PHFs to prevent contamination of other ingredients or food that’s ready to be served. According to the CDC, one in six Americans gets foodborne illness every year, killing over 3,000 people annually. during processing and manufacturing. during transportation or storage.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

EATER

FEBRUARY 25, 2022

Chefs on board the trains — and at the grand hotels, like the Fairmont Chateau at Lake Louise and Fairmont Banff Springs, that the trains precipitated — introduced lavish Victorian fine dining. Over the course of 1,000 miles from the U.S.-Canada European mountaineering guides also brought dishes from their homelands, like fondue.

Hotels 97

Hotels Front of House Seasonal Menu Fine Dining 97

Modern Restaurant Management

DECEMBER 28, 2020

We celebrate this as it benefits us all when brands focus on sustainability. We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Carbon emissions labeling helps inform our impact on planetary health. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Ken Burgin

FEBRUARY 4, 2024

Designing a food-tasting program for front-of-house staff is a fantastic way to enhance their appreciation and knowledge of food, which in turn can significantly improve the guest experience and average customer spending. Here are 40 training activities for chefs to run for waiters and front-of-house staff within a 15-minute session.

Training 97

Training Seasonal Menu Front of House Presentation 97

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. But there's one thing between you and the role you want: the interview. Plus what kind of questions to ask the interviewer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

The Restaurant Times

AUGUST 27, 2022

Barbacks assist the bartenders with opening and closing responsibilities, preparing and serving beverages, stocking, performing minor repairs, punching orders into the bar POS system , and conversing with customers who have inquiries. Barbacks are well-organized service specialists who help bartenders maintain their serving areas and tidy.

Hiring 52

Hiring Restaurant Law Recruiting Bar 52

Lavu

MARCH 30, 2020

All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. This documentation should be available for all to see in an employee handbook or posted in the back-of-house, so people can refer back to it if there is a clash of opinions regarding obligations.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Modern Restaurant Management

OCTOBER 16, 2019

Ono’s robotic food truck will begin serving the greater Los Angeles community nutritious, delicious, and affordable smoothie blends for under six dollars, and prepared within 60 seconds beginning this Fall. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Restaurant365

SEPTEMBER 3, 2021

The role may cover a wide range of areas, from front-of-house to back-of-house, or customer experience in the restaurant to off-premises. Metrics like sales per labor hour (SPLH) or customers served per labor hour can provide useful insights into how productivity fluctuates throughout the day.

Waste 78

Waste Cash Management Point of Sale Inventory 78

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. If this is something you've done, name the course(s) taken, the certification achieved, and/or the name of your educator/institution for added credibility. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

A Wine Story

MAY 18, 2022

2022 Anteprime Toscana. Official Welcome Dinner of Anteprime di Toscana 2022 March 19. Official Welcome Dinner of Anteprime di Toscana 2022 Words can’t describe the thrill of walking toward the entrance of the Palazzo Vecchio for the welcome dinner of Anteprime di Toscana 2022. Michelangelo’s David Giving a Warm Welcome. Click here for.

2022 78

2022 Vineyard 2008 Presentation 78

Touch Bistro

SEPTEMBER 17, 2021

An employee with Welfare and Vulnerability Engagement training will respond to this code by calling the customer a cab, notifying security, or contacting police depending on the circumstances. Let’s walk through 3 of the main advantages to serving up this shot. Angel Shot Recipe Code. Benefits of Offering the Angel Shot. In the U.S.,

Bar 52

Bar Front of House Social Media 2016 52

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. Stadium and other sport event venues have a front row seat to these plays – and to what happens when the right talent gets on the field and execute. We’ve got a few tips from the workforce management front office here at Fourth. User Network. Social Media.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

7 Shifts

MAY 2, 2023

And I started as a server, so I started off working in the front of the house and learning, and they were the only ones who would give a PhD dropout with no previous experience a job. And we opened a Spanish tapas restaurant because my husband Felix is from Spain, and he's our front of house service guy and also idea man.

Front of House 195

Front of House Back of House Insurance Seasonal Menu 195

BNG Point of Sale

JULY 16, 2021

Because of these factors, two similarly sized full-service restaurants that offer identical menu item sales can end up with different average revenues – especially if they serve different geographic markets. These important business models are what profitable restaurants don’t take lightly. What Is Restaurant Revenue?

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

EATER

FEBRUARY 23, 2021

The overwhelmingly white image of beer culture erases a much longer, far-reaching narrative of Black brewing. In a 1995 article in the Journal of Black Studies , Kenneth Christmon describes an interaction between the French ethnographer Marcel Griaule and a Dogon elder and priest named Ogotemmeli. It made people take notice.

Brewery 142

Brewery Consumer Goods Mobile Ordering Advertising 142

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

EATER

OCTOBER 28, 2020

Her first restaurant in town, the Mandarin, opened in 1961 — a time when the white Americans she needed to support her business were far more familiar with egg foo young and chop suey than they were with the traditional dishes she served, like beggar’s chicken and smoked tea duck. Others said, “You don’t serve Cantonese food.

Back of House 80

Back of House Travel Education Take-out 80

Modern Restaurant Management

APRIL 12, 2021

No matter the type of restaurant you own, the type of food you serve, or the usual customers who walk through your door, you need to focus on making your off-premise sales a keystone aspect of your restaurant business. Restaurants are unique, and as such, need a unique approach to off-premise sales. Benefits of Off-Premise Sales.

Front of House 162

Front of House Online Ordering Back of House Customer Service 162

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. We've reached a point where we're recognizing the value and limits of these technologies.

2024 197

2024 Fast Casual Insurance Food Safety 197