Modern Restaurant Management

JULY 23, 2024

But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike. Restaurants should not make managers and employees fear compliance. Instead, they should see it as an opportunity to start an important conversation about the employee experience.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

MARCH 9, 2022

Proper inventory management is essential to decreasing food waste and saving related expenses. Train your staff. Educate your employees why it’s essential to reduce food waste and train them on how to accomplish this. All employees should practice proper “first in, first out” inventory management.

Waste 539

Waste Compost Food Recycling 539

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Modern Restaurant Management

NOVEMBER 1, 2023

According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. Inadequate hazard identification, inappropriate footwear, and insufficient training can also lead to these types of injuries.

Food Safety 476

Food Safety Employee Relations Restaurant Law Education 476

Modern Restaurant Management

JULY 29, 2021

Educate Employees. Consequently, you should educate all employees about safe security practices like using strong passwords, not opening suspicious emails, and always logging out of devices. Be sure to hold regular refresher training to ensure no one forgets these best practices.

Loyalty Program 618

Loyalty Program Employee Relations Point of Sale Mobile Ordering 618

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

MARCH 16, 2020

” RWCF is compiling an extensive list of resources and links related to the COVID-19 Crisis on its website, and, soon, we will collect data (qualitative and quantitative) from affected workers and restaurant owners so that we can work with local and national leaders to address the systemic issues the COVID19 pandemic has exposed. .

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

JANUARY 7, 2020

Much like profit and loss, employee engagement is a metric that every restaurateur should be tracking regularly. We’re giving you the scoop on why you should care about employee engagement and how you can track it, and sharing tips for how to use this data to gamify staff performance and boost engagement.

Employee Relations 349

Employee Relations FOH Certification BOH 349

Culinary Cues

APRIL 30, 2023

Paying employees, a respectable wage, seems like a commonsense approach, but it does not guarantee success. What you do with the level of quality invested in is far more important and relates directly to the culture and the system developed. “Is The same applies to any business, in this case – a restaurant. Is it worth it!

Employee Relations 503

Employee Relations Sports Pricing Hiring 503

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). COVID-19 is redefining jobs (1).

Leadership 348

Leadership Employee Relations Front of House Communication 348

Culinary Cues

JANUARY 11, 2020

Two of the most significant issues facing businesses today are RETAINING good employees who are so difficult to find and MAXIMIZING the productivity and efficiency of those same employees. But, the most effective way to improve this connection with employees is to communicate through storytelling.

Communication 407

Communication Leadership Employee Relations Entertainment 407

Modern Restaurant Management

NOVEMBER 15, 2022

Rick Camac, Executive Director of Industry Relations at the I nstitute of Culinary Education. This could mean training your staff in stronger upsell, or investing in technology that helps your restaurant operate more efficiently. This could mean adding and promoting a higher-margin pasta dish to balance out a lower-margin steak.

Pricing 490

Pricing Food Supply Seasonal Menu Menu 490

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. This part of the job is arguably the most multi-faceted. Check inventory levels.

Management 397

Management Management Kitchen Safety Front of House 397

Culinary Cues

MAY 28, 2022

MAKE IT EDUCATIONAL. The payback can be team unity, better understanding, pride, a feeling that the restaurant cares about employees, more open dialogue, stronger connections with management, and less friction between front and back of the house. PLAN BETTER – TRAIN HARDER. FOOD and WINE CENTERPIECE OF CONVERSATION.

Front of House 421

Front of House Back of House Small Business Employee Relations 421

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. Employee referrals are actually the best source of seasonal hiring (and frankly, hiring in general). PLAY 2: Onboard & Train Your Seasonal Staff. Train and prepare staff to serve guests in a high-speed, high-volume environment. User Network.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Culinary Cues

DECEMBER 5, 2019

From a personal perspective, I look back at how my professional vision evolved and how the decisions made in relation to that vision allowed me to stay the course. PLAN BETTER – TRAIN HARDER. I might think that a different decision would have been better at the time, but it was my choice in the moment to turn left or turn right.

Inventory 75

Inventory Employee Relations Take-out Training 75

Culinary Cues

JULY 23, 2020

Family Education. Those who promote the integration of grace and dignity in their style of leadership are also those who understand that many, if not all of those listed examples of operational realities are directly related to how the chef approaches them. PLAN BETTER – TRAIN HARDER. Grace in Business. CAFÉ Talks Podcast.

Leadership 450

Leadership Definition Employee Relations Training 450

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

7 Shifts

SEPTEMBER 25, 2019

Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

FEBRUARY 10, 2020

The Humane Society of the United States, Oldways, the Physicians Committee for Responsible Medicine, Health Care Without Harm and Meatless Monday are five nonprofits providing support, resources and hands-on trainings to hospital culinary teams to help them provide more plant-based meals. ” JUST Partners with Sodexo.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

NOVEMBER 12, 2019

Alternatively, a restaurant that truly believes it has a “secret” recipe for a popular dish that gives it a competitive advantage (such as Kentucky Fried Chicken’s “11 secret herbs and spices”) can use trade secret protection to prevent its employees from stealing recipes and using them in competition.

Brewery 358

Brewery Restaurant Law Employee Relations Food Order 358

Modern Restaurant Management

MARCH 3, 2023

Eighty-seven percent of operators say they'll likely hire additional employees during the next 6–12 months if qualified applicants are available. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. million by 2030. million by 2030. out of 100.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Lavu

MAY 2, 2025

Reports & Analytics : Track allergen-related trends, staff compliance, and customer feedback. These features not only improve safety and compliance but also build trust with customers by minimizing allergen-related incidents. Staff Training : Train employees on proper data entry and maintenance procedures.

Allergens 78

Allergens POS Kitchen Safety Management 78

Modern Restaurant Management

AUGUST 5, 2020

DeliverThat also released an extensive driver education program to ensure the level of quality and safety during current Covid-19 conditions. We have listened to our partners over the last few months and this has resulted in extensive driver education, primary and secondary market expansions, and enhanced internal resources.”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JANUARY 9, 2020

Southern Glazer’s encouraged its employees to vote and select three organizations from a pool of 10 deserving charities on VolunCheers Online, the Company’s enterprise-wide employee volunteering and giving portal. More than 25 percent of Southern Glazer’s 22,000 employees across the U.S., Located at 1306 E.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Improve employee performance. Reduce theft. Such automation can also help with minimizing bacteria spread and recalls.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Lavu

JUNE 6, 2025

By regularly monitoring and managing costs associated with having employees, restaurant owners and managers can make informed decisions about staffing levels, pricing, and overall operations to ensure the business runs efficiently and profitably. Be transparent and reward employees. However, this cost cutting tip is crucial.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Modern Restaurant Management

SEPTEMBER 16, 2020

Train staff to handle these calls well and keep people coming back. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Extra side, desert, take-home dressing, etc.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

7 Shifts

AUGUST 16, 2024

One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. 72% of employees want corrective feedback to improve their performance. Many organizations, like the National Restaurant Association, offer specialized training programs for restaurant managers.

Management 195

Management Management 2024 Leadership 195

EATER

MAY 16, 2024

Just recently, KNEAD Hospitality + Design , which operates more than a dozen restaurants in the DC area, introduced reimbursement of childcare costs — up to $1,800 per quarter — for salaried employees, which comprise 110 of their 920 staff members. Which, as an employee is one thing, but once you get into management, the stakes get higher.

Employee Relations 310

Employee Relations Government Hospitality Take-out 310

7 Shifts

AUGUST 2, 2023

Make sure to consider these key factors from both the administrative and employee perspective: Pricing: Consider whether the platform charges a flat fee (monthly or annual), a percentage of tips, or a combination of both. Do you plan on sending employee tips at the end of every day, other day, or twice a week?

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

7 Shifts

APRIL 3, 2023

Table of Contents Acknowledge the challenges Education about psychological safety Open communication Prioritize workplace mental health Create a healthy workplace for everyone It starts with acknowledging the challenges. The next step is education about psychological safety. How to prioritize workplace mental health.

Food Safety 195

Food Safety Education Communication Hospitality 195

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441