Sat.Jan 02, 2021 - Fri.Jan 08, 2021

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Don’t Let COVID-19 Erode Customer Experience

Modern Restaurant Management

As COVID-19 continues to impact the country, it is obvious that few industries are exempt from the impact of the pandemic. In March, businesses were forced to take a step back and look at their business model to ensure that they were addressing their customer’s health, hygiene and safety concerns. On top of that, brands were also forced to address the other issues brought on by COVID-19 like supply chain, workforce etc.

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6 Restaurant Inventory Management Best Practices You Need to Know

Sculpture Hospitality

It may be repetitive and time-consuming, but restaurant inventory management really is one of the most important aspects of your job as a restaurateur.

Inventory 134
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What Goes Into Designing a Wine Label?

EATER

Three designers on the inspiration that goes into creating the bottles you reach for. My relationship with wine started when I was a sophomore in college and my friends and I would trek to the liquor store in downtown Baltimore that didn’t card. Usually, we’d buy a liter of Yellow Tail or Carlo Rossi to take to house parties. I wasn’t so interested in the flavor profiles, the tannins, or whatever; I was interested in getting sloshed for cheap.

Design 137
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THE 2021 CHEF SKILL SET

Culinary Cues

It is always safe to say: “things change”. Change is an inevitable part of life and as we all know if we fail to recognize that and adapt – we can become obsolete. Throughout history there are countless examples of those who ignore or seem paralyzed by the need to change as their industries or specific job descriptions evolve. This is reality, a reality that is quite predictable although the pace of change is now much more rapid than in the past.

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Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

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Simple Restaurant Marketing Plan for 2021 [PDF Template]

7 Shifts

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more.

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5 tactics for restaurant success in 2021

ChowNow

To say that 2020 changed the restaurant industry would be an understatement. More than 110,000 restaurants have closed permanently or long term, according to the National Restaurant Association. And as an owner or employee of a restaurant, no one is more uniquely aware of the challenges faced than you. In this blog, we’ve compiled tactics for restaurant success that will help you start 2021 on the right foot.

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THE EINSTEIN MOMENT FOR RESTAURANTS

Culinary Cues

I have been thinking quite a bit lately about a comment made by Chef Jeremiah Tower during our recent podcast conversation. He stated: “The restaurant industry needs an Einstein Moment.” There are numerous ways that we categorize these occurrences: Eureka moments, aha moments, or light bulb moments; but what we are referencing are those points in time when we suddenly understand the solution to a problem or the need for something that no one has pondered before.

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Flexible Covered Period and Expanded Allowable Expenses Makes Newest Round of PPP Funds More Advantageous for Restaurant Businesses

Restaurant365

At long last, Congress agreed on a new $900 billion stimulus package and the president signed it into law last week. Mercifully, it contains some help for restaurant businesses hurt by the pandemic, with the inclusion of funding for a second round of forgivable loans through the Paycheck Protection Program (PPP) for small businesses experiencing significant revenue losses.

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The Powerful Potential of Email Marketing for Restaurants (Podcast)

Modern Restaurant Management

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia discusses restaurant marketing advice with Johann Moonesinghe, Founder and CEO of inKind, a unique restaurant financing engine that’s already helped more than 460 restaurants around the world. “Email marketing is actually in our experience, probably the best form of marketing that a restaurant can and should be doing.

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Individual Development Plan Template

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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The 16 Best Restaurant Management Software in 2021 and the Features You Need

The Eat Restaurant

The Food & Beverage industry is a constantly evolving playing field. Practices that were acceptable just a few years ago are quickly becoming phased out in favor of faster and more efficient methods of operation. One aspect of restaurant operation that has seen the most change is that of restaurant management software. Every day new systems pop-up that are able to do certain tasks in a fraction of the time and with more precision than what was previously achievable.

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How to use QR code menus

Deliverect

With the rise of contactless ordering in the hospitality industry, the use of QR code menus has been on the rise. But we’ve increasingly found that QR code menus benefit businesses beyond minimizing contact – and so we think they’re here to stay for the long run. Below, we’ll discuss how to use QR code menus as a part of your restaurant software , and what advantages they offer that might make them the best choice for you, even when the era of social distancing is over.

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The Great Birria Boom

EATER

Birria at El Garage in Richmond California | Patricia Chang/Eater SF. How two Mexican-American birrieros made the beloved dish a sensation in America In 2005, two Mexican-American teenagers from LA met at the fair in Coatzingo, Puebla, during Semana Santa, or Holy Week, a time when countless Mexican-American families head back to their family’s hometowns all over Mexico to visit relatives.

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Navigating Employee Handbook Changes in a COVID-19 World

Modern Restaurant Management

Every restaurant business needs some form of an employee handbook. This vital management tool is more than just a long list of workplace rules and regulations. It’s an introduction to your company culture and a road map for how to operate. It should serve as a guide for your employees to reference on an ongoing basis. COVID-19 has drastically altered the way many businesses operate, which should require handbook changes.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Santé Gets a New Look for the New Year and Beyond.

Sante

Emiliano De Laurentiis. Serving you since 1996, Santé is about insights into the restaurant business. Whether you’re a restaurateur or a restaurant enthusiast, we are here to elevate hospitality standards. In this new year, we are excited to launch our updated web site featuring an online magazine-style look with bold, beautiful images and improved readability.

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How to use QR code menus

Deliverect

With the rise of contactless ordering in the hospitality industry, the use of QR code menus has been on the rise. But we’ve increasingly found that QR code menus benefit businesses beyond minimizing contact – and so we think they’re here to stay for the long run. Below, we’ll discuss how to use QR code menus as a part of your restaurant software , and what advantages they offer that might make them the best choice for you, even when the era of social distancing is over.

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16 Exciting Ways to Eat in Albuquerque Right Now

EATER

Combo plate at Duran Pharmacy | Bill Addison. Where to find New Mexico’s favorite biscochitos, a revitalizing plate of carne adovada, and a food hall full of takeout from the city’s best chefs Like its famed enchiladas drowned in blankets of red and green chile sauce, Albuquerque is swimming in traditional New Mexican restaurants. While the city has a strong culinary identity rooted in classic Southwestern flavors, its food scene is truly as diverse as its people.

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How to Utilize Technology to Keep Your Restaurant Staff Safe This Winter

Modern Restaurant Management

With the COVID-19 pandemic surging across the country, it’s more important now than ever before to focus on employee safety. As the COVID-19 pandemic continues, and surges in many parts of the country, restaurant owners are continuing to navigate constantly changing guidelines for operating their restaurants. The major focus of these guidelines is keeping customers safe, but it’s equally important to consider the safety of employees.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Black Box Intelligence™ Receives Significant Growth Investment from Diversis Capital

Black Box Intelligence

FROM THE. DESK OF. KELLI VALADE. As we begin 2021 hopeful for a better and brighter year for the restaurant industry, our team at Black Box Intelligence has some exciting news to share. This week , we completed a transaction with Diversis Capital , a Los Angeles-based buy-out firm focused on software and technology-enabled organizations. This transaction will supply our team with a significant investment of growth capital and additional operational expertise. .

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What Is Café De Olla?

Perfect Daily Grind

The café de olla is a historic Mexican coffee beverage made by combining spices and coffee in a clay pot. The exact recipe used for the drink will generally vary from family to family, and is passed down through generations. The beverage was supposedly invented during the Mexican Revolution in the early 20th century for the country’s soldiers.

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How To Build An Effective Staffing Model For Your Business

Sling

Do you want to provide a structure for your business’s labor needs and get the most out of your current resources and performance? You need a staffing model. By creating a model of this type, you can ensure that your business has the right number of staff with the right number of skills to meet the demands of your industry. In this article, the workforce-management experts at Sling discuss everything you need to know to build an effective staffing model for your business and to schedule your tea

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Driving the Digital Guest Experience Forward

Modern Restaurant Management

When it comes to the digital guest experience, can you afford to offer anything less than the best? We read it and heard it repeatedly in 2020; COVID-19 has changed the hospitality industry forever. The way that businesses and operations are run, the consumer outlook, their needs and requirements have all switched direction to adapt to what has been termed, the new normal.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Grow your Restaurant Business By Building a Better Customer Persona

The Restaurant Times

Creating innovative customer personas helps you to engage and attract your ideal customers. A high level of competition in the restaurant industry places greater demands on restaurants to serve customers better, each day. Even with the right amount of funds, there are some restaurants that fail to survive. The major reason behind this is that they didn’t have anything that the customers would like exclusively.

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Hospitality Insurance Group Launches ‘Pay as You Pour’ Program

Hospitality Insurance Group

New Liquor Liability Financing Will Help Seasonal Businesses with Cash Flow. Hospitality Insurance Group is launching a new program that will give bars, restaurants, and any other eligible liquor liability policyholders more flexibility in how they pay their insurance premiums. The Pay as You Pour program, offered in partnership with First Insurance Funding, will help businesses improve their cash flow by basing their bimonthly premium payments on how much liquor they sell.

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Predictions for 2021: Part 1

Foodable

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report, host Paul Barron outlines his predictions for the restaurant and hospitality industry in 2021. Three Key Points: Expect more specialty food to hit the market with a strong shift to direct-to-consumer products—food suppliers will have to compete with restaurants.

2021 52
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November/December 2020 Legal Update

Modern Restaurant Management

Pooja S. Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Litigation. Restaurants Challenge Dining Bans : Restaurants across the country are challenging city, county, and state bans on indoor and outdoor dining due to COVID-19.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Search Engine Marketing for Hotels in 2021

Gourmet Marketing

As one of the most reliable advertising initiatives, SEM (Search Engine Marketing) is a must for hotels and the hospitality industry in general. A tried-and-true initiative, it is integral in the hotel digital marketing mix and one of, if not the best, ways to gain visibility on search engine results pages (think Google & Bing). With Google consistently rolling out new updates, it’s crucial for SEM to be one of the mainstays in any digital marketing strategy, with enough budget to pivo

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The Boston Wine Festival is set to return January 12, 2021

Sante

The 32nd Annual Boston Wine Festival brings world-class wine and food to one of Boston's proudest traditions, the Boston Harbor Hotel.

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Predictions for 2021: Part 2

Foodable

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report, host Paul Barron gives listeners more of his predictions for the restaurant and hospitality industry in 2021. Three Key Points: Fast casual will explode exponentially and overtake QSR by 2025.

2021 52