Sat.Apr 08, 2023 - Fri.Apr 14, 2023

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Restaurant Reputation Management – Building a Positive Online Presence

The Eat Restaurant

The main task of every restaurant manager is to make sure the food is delicious, the ambiance is pleasant, and the customers are satisfied. Once you have set the quality standards, it is important to attract new customers.

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Your dream restaurant team is out there. Here’s how to find them

Open for Business

The once temporary “We’re hiring!” window sign at restaurants has become a permanent fixture. The restaurant labor shortage is a challenge. In fact, the recent National Restaurant Association State of the Industry Report revealed that 87% of restaurants plan to do some hiring in the coming year. Finding and recruiting new team members may be an ongoing effort, but practice hasn’t made the process perfect.

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Restaurants are losing faith in ghost kitchens

Restaurant Business

Tech Check: Fewer operators foresee delivery-only concepts growing in 2023. It's looking like a smart bet.

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4 Types of Customer Engagement and How to Use Them to Your Advantage

Restaurant Engine

To enhance customer engagement, give your customers a great experience when they dine with you. If you want your restaurant to grow and thrive, you need to engage your customers. This means building relationships with people both inside and outside of your restaurant. The digital arena is one of the places where you can really hone your relationship-building skills.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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5 Tips for Managers to Reduce Office Stress and Improve Productivity

Lady Boss Blogger

As a manager, you play a crucial role in creating a productive and healthy work environment. Workplace stress can impact employee performance and morale. By taking proactive measures to manage stress, you can help your team thrive. Here are five tips to reduce office stress and improve productivity: 1. Encourage Breaks Taking regular breaks throughout […] The post 5 Tips for Managers to Reduce Office Stress and Improve Productivity appeared first on Lady Boss Blogger.

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Need to Reach New Customers? Step Outside the Box

Modern Restaurant Management

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well?

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The Key to a Better Cocktail Is Already in Your Kitchen

EATER

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Pay at Table Technology – The New Standard in Restaurant Payments

The Eat Restaurant

As a restaurant owner, you’re likely to be looking for ways to improve your customer’s dining experience and, at the same time, streamline your restaurant’s daily operations.

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Paying Servers a Salary at Destination Unknown Restaurants

7 Shifts

Destination Unknown Restaurants is a group based in Washington, D.C. and currently has three concepts. Destino, a modern Mexican restaurant, Taqueria Las Gemelas, and Ghostburger , a ghost kitchen who counts President Biden and Vice President Harris as recent guests. Destination's founder, Kelly Phillips, joined us on the Pre-Shift Podcast to share their employee-first approach, how they're able to pay a salary to many of their employees, and hopes for the future of restaurants.

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Track These Restaurant Analytics (Infographic)

Modern Restaurant Management

There is a science to running a successful business. That idea holds true in the hospitality and food service industries where crucial business decisions are made every day. At the heart of this science is data. Tracked from numerous sources, thoughtful analysis of this data can be the key to prioritizing needs, driving growth and so on. Below, we’ll briefly go over the importance of collecting data and restaurant analytics and how it be used to improve efficiency and, in due course, boost

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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DON’T PAINT THE BUSINESS WITH THE SAME BRUSH

Culinary Cues

The past year has been quite disconcerting for those of us who have dedicated our careers to the kitchen. To some it may simply seem like the squeaky wheel syndrome (a handful of people with loud voices) as dialogue about exodus from the restaurant business continues to raise eyebrows. I hear enough comments from cooks (new and well-seasoned) who say they had enough, the business is horrible, lacking in any form of empathy, poorly managed, uncaring abusers of hard workers, proponents of sadistic

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Summer HVAC and Refrigeration Tips for Restaurants

Goliath Consulting

Summer is just around the corner. It’s time to break out the patio furniture and put the heaters away in storage. With the warmer temperatures approaching, every savvy restaurateur knows to retrieve their end of spring checklist to guarantee this season is as smooth as it can be. Preventative maintenance is key to protecting your bottom line. From refrigeration to HVAC, there are multiple things you can do to ensure your restaurant operates free of preventable mechanical woes that stand in your

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Is it Time to Take the Plunge and Renovate Your Restaurant?

The Rail

By Indiana Lee, Contributor Restaurant owners must adjust to the times and find new ways to create the best place in town. While you may have had a good run for a while, you might see business decline as fewer patrons come through the doors. And there are a myriad of reasons why you might be seeing a slowdown in business, each with their own unique solution, including it may be time to renovate.

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Recipe for Success – How Technology Is Revolutionizing the Restaurant Industry

Modern Restaurant Management

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. This partly results from a persistent and prevalent status quo bias that adapting to new tech is costly and tricky to implement. This was however, until COVID-19 changed everything. Cloud-based technology has been leading the tide of change over the last couple of years.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Chipotle moves away from gas with all-electric restaurant design

Restaurant Business

New Responsible Restaurant format is part of an ongoing move to cut greenhouse gas emissions and operate more efficiently as the chain more than doubles in size.

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Why Is Resy Mad at Me?

EATER

I thought we were cool, Resy! | Shutterstock I need the reservation app to embrace the exclamation point! Resy is a fact of my life at this point. Most restaurants I go to use the service , even those at which you don’t typically need a reservation. But in a post-lockdown dining world I’ve found myself more reliant on reservations than ever, whether that’s because restaurants are keeping shorter hours or just because I like the security of knowing I won’t have to wait.

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How can specialty coffee roasters use blends to drive brand identity?

Perfect Daily Grind

There’s no denying the fact that specialty coffee blends are becoming more and more popular. Alongside offering a range of single origin coffees, developing blends allows roasters to create new but consistent products which cater to a range of taste preferences. There is plenty of opportunity for coffee roasters to capitalise on the opportunity that blends present.

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What’s the Restaurant Investment Forecast?

Modern Restaurant Management

To learn more about the current state of restaurant investing, Modern Restaurant Management (MRM) magazine spoke with Uday Ahuja, Chief Investment Officer at RSE Ventures, who played a key role in investing and identifying/growing scalable consumer brands restaurant concepts including Momofuku, Milk Bar, Fuku, Bluestone Lane, and Magnolia Bakery. During the pandemic he helped advise Milk Bar CEO Christina Tosi’s shift from retail to ecomm—resulting in the launch of Milk Bar’s r

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Baseball concessionaires alter their pitches for a shortened game

Restaurant Business

With 31 minutes lopped off their sales window, stadium F&B outlets are tweaking operations and embracing technology to boost throughput.

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How D.C. Chef Ryan Ratino Runs Dual Michelin-Starred Restaurants in One Building 

EATER

At Jônt, Ratino aims to make Japanese-style seafood using ingredients from outside the U.S. Running one Michelin-starred restaurant would be enough for most people, but in D.C., chef Ryan Ratino runs two such restaurants in the same building. “Jônt is a 16-seat tasting menu-only counter focusing on all the luxury ingredients of Japan cooked over a wood fire,” says Ratino.

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What is Maragogipe & how big is the market for it in specialty coffee?

Perfect Daily Grind

Within the specialty coffee market, there are a growing number of more exclusive and highly-prized coffee species and varieties. One of the most notable is Gesha – a unique variety which was “rediscovered” at the 2004 Best of Panama auction, and is now commonly used in competitions like the World Barista Championship. Rare coffee species and varieties can become more revered for a number of reasons, including their high cup quality and desirable sensory profiles.

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A Case Study for Automating the AP Process

Modern Restaurant Management

Matt Ogle, the AP and Vendor Manager for Montana Brands Management (MTB) , a fast-growing Taco Bell franchisee in Western Montana, is responsible for all accounts payables and vendor management for 12 Taco Bell stores and the management entity. This is how they made the investment to automate their AP system. The initiative to automate our AP process was really kick-started during Covid.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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NYC restaurateur gets nearly 5 years in prison for PPP fraud

Restaurant Business

Multiconcept operator Besim Kukaj used his $1.5 million loan to buy luxury items, feds say.

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How I Got My Job: Creating Culinary Gardens for Restaurants and Homes

EATER

Lucy Hewett Sara Gasbarra’s passion for plants turned into a garden design business that puts edible greenery front and center In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Today’s installment: Sara Gasbarra. Gazing out the window at her academic office job, Sara Gasbarra found herself jealous of the landscapers who were planting flowers along the sidewalk, and knew she had to make a career change.

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How to Find, Train, and Maintain Top-Performing GMs

Crunchtime

Multi-unit restaurant operators know that general managers (GMs) are the heartbeat of each store. Without a strong GM, restaurants can face issues like reduced employee morale and retention, less profitable operations, and ultimately, a more negative customer experience.

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Hospitality Tech Brings Digital Transformation to SMBs

Modern Restaurant Management

Since the early 2000’s, technology has been drastically changing year-over-year, including the way we travel, book hotels, and order food and beverages. In today’s landscape, utilizing the right technologies within your business can greatly impact your success For large enterprise companies, processes that bring digital transformation are typically closely linked to efficiency and profitability.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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New Twisted by Wetzel's readies for debut as pretzel snacking wonderland

Restaurant Business

This new concept from Wetzel's Pretzels is designed as a standalone that will take the brand out of malls with a new whimsical identity.

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Water ‘Recipes’ Are TikTok’s Latest Dubious Diet Culture Fad

EATER

When is water no longer water? | Shutterstock Why birthday cake water, peach ring water, and other “recipes” for dessert-flavored water are trending on the platform If you spend any amount of time on TikTok, you have almost assuredly been lured by the algorithm into a particularly weird niche of beverage videos in recent days. You’ve likely seen a woman, probably a thin woman, smiling as she fills her giant Stanley tumbler with crushed ice and purified water.

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Learn from the greats: 10 extraordinary restaurants that every owner should study

Open for Business

No one knows better than hospitality pros that restaurants give cities and towns their local flavor. OpenTable wants diners to appreciate this, too. That’s why we tapped local experts in 17+ cities across North America to write up their authoritative and opinionated guides to the restaurants that infuse their hometowns with a vibrant sense of place.

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How to Take Bar Inventory: Bar Inventory Basics

Sculpture Hospitality

Running a bar can be a challenging but rewarding endeavor. From managing staff to creating a welcoming atmosphere for customers, there are many aspects to consider. Managing inventory effectively is one of the most critical components of running a successful bar.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.