Sat.Dec 17, 2022 - Fri.Dec 23, 2022

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2022 Reflections: The Year That Was for Restaurants

Modern Restaurant Management

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. The restaurant industry once again proved its resilience in 2022 as it dealt with ongoing obstacles like inflation, supply chain, labor shortages and more. Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers a

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6 global restaurant trends impacting menus in 2023

Restaurant Business

Technomic takes a trip around the world to forecast what operators can expect to see happening next year.

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The effect of employee treatment on the guest experience

Restaurateur Connection Submitted Articles

Learn from our blogger on how you can influence your guest experience through treating your employees right and give your venue an edge.

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10 Things To Look for In Inventory Management Software For Restaurants

Sculpture Hospitality

You’re ready to start using inventory management software for your restaurant so that you can benefit from consistency and accuracy. That’s fantastic! Accurate inventory management provides the information and insights you need to be successful.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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What is Reward Marketing? How it increases customer loyalty & retention.

Bingage

Customer reward programs in marketing are point-based loyalty programs that offer discounts and other incentives (gift cards, vouchers, coupons, cashback, or free or discounted products or services…) in exchange for increased customer involvement and purchase. Rewards Marketing can help you : Build connection Increase customer loyalty Drive engagement and Attract new customers.

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The Evolution of Virtual Restaurants

Goliath Consulting

We’ve talked a bit about the rise of ghost kitchens and virtual brands. The idea is not new and hasn’t been new for a while now. Ghost kitchens began during the early 2010s but gained popularity in the restaurant segment during the COVID-19 pandemic. 1. The key question is: what will remain of digital restaurants in the future? Food delivery will grow to a $24 billion industry by next year, and 6 out of 10 Americans will choose to order food rather than dine in. 2 It is also predicted that the g

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For Marginalized Chefs, Are Pop-Ups the Path to Success?

EATER

Dola Sun /Eater. Pop-ups and residencies aimed at supporting chefs of marginalized backgrounds offer new paths to success. They also risk treating representation as an endpoint. Most meals don’t come with a thesis statement, but at the Shifting the Lens series, a chef-in-residence program focusing on chefs of color, there’s no eating without considering exactly what the chefs in charge have to say.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part two, click here. 1. A tightly integrated technology strategy will be key to workplace satisfaction and profitability. Restaurants will increasingly become more reliant on using their transaction data to inform and automate their businesses.

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Chef Gavin Kaysen doesn’t let expectations get in the way of growth

Restaurant Business

The award-winning chef and restaurateur is an outside-the-box thinker and it continues to serve him well. .

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CELEBRATING CHRISTMAS & the NEW YEAR with RESTAURANT PEOPLE

Culinary Cues

There was a time when the major holidays, those times of the year when we relished the chance to spend quality time with family, were sacred and protected. These special days: Thanksgiving, Christmas, and New Year’s Day were set aside as times to be with those we love – regardless of a person’s career obligations. These were the days when our home kitchens were filled with mothers, fathers, grandmothers, grandfathers, children and even grandchildren.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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7shifts’ Year in Review 2022: New features, add-ons, improvements, and more

7 Shifts

As the holiday season approaches and we put a bow on the year, we wanted to look back at all the ways we've worked to help 7shifts users simplify team management and improve their restaurant performance in 2022. Let's kick it off with some numbers. As of writing, 7shifts counts nearly 1 million restaurant workers that use 7shifts to view their schedules, manage time off and keep in touch with their coworkers and managers.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

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Inspire Brands sells Rusty Taco to the owner of Cicis Pizza

Restaurant Business

The owner of Arby’s and Dunkin’ decided that the taco chain would be better off in the hands of a company that operates emerging brands.

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RE-THINKING EVERYTHING

Culinary Cues

It is impossible to not be inspired by this photo. Zelenskyy and Andres, brothers in spirit, leaders who inspire; stellar human beings who humble us, show incredible courage and strength, and who give of themselves for what most of us see as right and just. Americans are so incredibly fortunate to live where we live, and to enjoy the opportunities that abound if we invest of ourselves and work to reap the benefits of a nation that understands and relishes the responsibility to protect its citize

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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The Snackification of Caviar

EATER

On TikTok, caviar is appearing on chips and bread as a luxurious snack | Screenshot via TikTok. It seems like everyone on TikTok is trying caviar as a luxurious little treat, thanks to influencer Danielle Matzon This might have been the year that restaurants had us eating like “ fancy little b **s ” ( martinis , caviar “bumps,” etc.), but clearly that tendency has extended into our homes as well.

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JBF Survey: Chefs Optimistic Despite Challenges

Modern Restaurant Management

Chefs are expressing optimism and anticipate a return to “normal,” according to the 2022 James Beard Foundation Fall Industry Survey. Rising food costs are the number one issue of concern for chefs heading into 2023, according to the survey, with 44 percent of respondents ranking it as their top worry. Rising labor costs, the inability to find staff to hire, and rising non-food costs (utilities, containers, furniture, etc.) clustered as the next three issues of concern, followed by supply chain

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Struggling Freshii to be sold to Foodtastic

Restaurant Business

The healthy fast-casual franchise has agreed to be sold to a growing Canadian restaurant operator for $54 million.

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Should we weigh milk in coffee shops?

Perfect Daily Grind

In the vast majority of specialty coffee shops around the world, dosing coffee is an everyday practice for preparing both espresso and filter beverages. When baristas weigh their doses, they ensure that they are using an optimal coffee-water ratio, thereby extracting the full range of a coffee’s flavours and aromas. However, in his winning 2022 World Barista Championship (WBC) routine , Australian competitor Anthony Douglas also weighed his milk course beverages to create a more consistent senso

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Year We Wanted to Be Fancy Little B **s

EATER

Marylu Herrera. Making sense of 2022’s trendiest restaurants, foods, and drinks In 2022 we wanted martinis , and we wanted them in fussy glasses. We also, frankly, did not care what was in them. We drank espresso martinis, dirty martinis, masala chai-teanis , MSG martinis, even appletinis. There’s something about the suffix “tini” that sounds appropriately elegant, like a bell ringing for a gloved butler.

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Future Tech in 2023

Modern Restaurant Management

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. The AI-driven platform incorporates robotics, machine learning, computer vision and data analytics. The company's flagship product line includes Flippy 2, CookRight and Sippy. Modern Restaurant Management (MRM) magazine asked Jake Brewer, Miso's Chief Strategy Officer for his views on the present and future of increased robotics and automation use in restaura

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A former corporate security officer sues McDonald’s for discrimination

Restaurant Business

The former VP in charge of executive protection accused the company of retaliating against him after he apparently contradicted the CEO during a public forum. The burger giant said the lawsuit runs “completely afoul of the facts.”.

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The 34 Most Important Customer Service Skills You Need To Have

Sling

The cornerstone of every great business is customer service. By extension, then, success in business relies on your, and your employee’s, customer service skills. You might think the cornerstone of your business is a great product or an effective management team. But those things are worth much less without the ability to make your customers happy. Sure, your awesome product or service may keep them happy for a while, but sooner or later, someone is going to find something wrong and will make th

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Is specialty coffee becoming more popular in Lebanon?

Perfect Daily Grind

Like many other Middle Eastern countries , Lebanon has a rich history of coffee consumption. For centuries, Lebanese people have been enjoying coffee, where it is often brewed in a similar way to Turkish or Arabic coffee. However, over the years, more coffee shops have opened in the country – particularly in the capital city of Beirut. But as the country continues to face a financial crisis , as well as ongoing political instability, it has been a challenge for some specialty coffee businesses t

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Liquid Insights: Latest Trends in Mixology and Wine

Modern Restaurant Management

After exploring wine and home bartending during the pandemic, consumers are now more educated than ever before when it comes to ordering drinks at a restaurant. Because of this, it’s critical for operators to capitalize on “what’s next” to complement existing programs. It’s a tough balancing act and one critical to our Southern Glazer’s teams across the U.S. working to help our restaurant partners.

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Meritage Hospitality Group to acquire 43 Wendy’s restaurants

Restaurant Business

The Michigan-based operator has made 27 acquisitions in the burger chain’s system and now owns more than 300 restaurants.

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The 37 Best Restaurant Interview Questions

Sling

As a restaurant manager , interviewing new employees can be a stressful situation. Many of the standard restaurant interview questions can be found online so candidates can prepare ahead of time to give the best answer. There’s nothing wrong with that. But do those answers necessarily translate into real-life skills and abilities? It’s hard to say. To help you really get to know the candidate you’re interviewing, you’ve got to go deeper.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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163. Restaurant Technology Guys Podcast Ep. 163 – Margin Edge’s solution to manage your restaurant

Restaurant Technology Guys

MarginEdge began in a place where many restaurateurs have been themselves—stuck doing manual invoice data entry and inventory in a tiny closet behind the kitchen, wondering why the love of food and hospitality came with so many papercuts. Bo Davis and Roy Phillips, two of the founders, have more than 40 years of restaurant experience between them. They’ve built and operated over 25 restaurants around the nation.

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Can coffee production become more important for Togo?

Perfect Daily Grind

Togo (also known as the Togolese Republic) is a small country located in the Gulf of Guinea, West Africa. The country is essentially a narrow strip of land with a relatively short coastline, and shares its borders with Ghana, Benin, and Burkina Faso. Despite its small size (approximately 57,000km 2 ), Togo has a diverse climate. While the northern part of the country is more dry and arid, central Togo is home to many plateaus and mountainous regions which are suitable for coffee production.

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Birdcall hires Quiznos exec Mark Lohmann as CEO

Restaurant Business

The high-tech chicken chain added an experienced leader as it looks to double its footprint next year.

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35 Creative Food Truck Ideas for Your Next Business Venture

Sling

If you want to start a mobile eatery in your area, one of the first steps is coming up with a creative food truck idea. The fare you offer can go a long way toward making your business stand out from the rest, so take a good look around at the other mobile eateries in your area and choose a theme that hasn’t been done yet. In this article, we discuss some of the most creative food truck ideas for your next business venture.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.