Modern Restaurant Management

FEBRUARY 15, 2022

Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. Nowhere is this more clear than in restaurants; many wonder if parts of the workforce left the industry for good and how they will fill that gap. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams.

Technology 225

Technology Loyalty Program Fast Casual Email Marketing 225

Social Hospitality

FEBRUARY 16, 2022

We invest money and effort into marketing campaigns to build relationships with our target audience. We want people to engage with our brands both online and offline. Once people feel connected to your brand, they’ll be more inclined to choose you over your competitors. Plus, engagement gets the word of mouth going, which is the epitome of all marketing efforts.

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Social Media Customer Service Customer Experience Bar 249

Restaurant365

FEBRUARY 22, 2022

Are you using restaurant analytics? Your restaurant group generates valuable data every day in the normal course of operations. There’s sales and customer data, labor performance data, and even data telling you how much food you waste. But merely gathering the data offers little value. It’s what you do with the data to improve the way your business operates on a day-to-day basis and over the long term that makes it invaluable.

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Point of Sale POS Inventory Seasonal Menu 147

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits.

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Social Media Hiring Website Management Hospitality 448

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Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

Leadership

Culinary Cues

FEBRUARY 9, 2022

It happens now and again, that question comes up on-line, usually from individuals new to a professional kitchen, or those who have little idea about how kitchens work. “What is the difference between a cook and a chef”? Sometimes, it depends on how you ask the question. As an example, I remember one very moving presentation to a room full of culinary professionals by Andre Soltner (a consummate chef whom I will forever admire) during which he directed all who were in the audience to remember th

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Restaurant Law Coaching Café Sourcing 409

Modern Restaurant Management

FEBRUARY 14, 2022

It may sound like just an excuse to eat out, but experiencing the food and ambience of your competitors is essential to writing a persuasive restaurant business plan. Think about it: you can’t possibly know what your restaurant is up against unless you do your research. Research, in this case, involves visiting, eating at, and making copious notes about the other restaurants in your area.

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Transportation Social Media Menu Pricing 230

Hot Schedules

FEBRUARY 23, 2022

Blog. Employee Turnover is at an All-Time High: 5 Emerging Benefits Trends You Need to Know. The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. Workers are reevaluating their jobs in record numbers, and many are not afraid to work at companies that better meet physical and mental needs.

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Restaurant365

FEBRUARY 25, 2022

Perhaps we can blame it on wanderlust combined with the lack of travel over the past two years; Americans are craving global flavors. While in any American town you can find a variety of Chinese, Mexican, and Italian restaurants, now consumers are wanting to step beyond these regions and become more adventurous in their dining options. According to the 2022 survey produced in partnership with the National Restaurant Association and the American Culinary Federation, the top 5 regions expected to

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7 Shifts

FEBRUARY 10, 2022

Today is a big day for us, but an even bigger day for our restaurant partners. We've raised $80MM in new funding led by Softbank with continued support from Ten Coves Capital and Enlightened Hospitality , the fund affiliated with Danny Meyer's Union Square Hospitality Group. With these new funds, I'm tremendously grateful to be able to accelerate our mission— to simplify team management and improve performance for restaurants.

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Hospitality Hiring Communication Training 448

Advertiser: Paycor

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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Culinary Cues

FEBRUARY 6, 2022

We have all heard it before; it is perpetuated in the media, by our politicians, guidance counselors, professors, our peers, and sometimes even parents. You know that generalization about the position of cook and the inference that somehow it is less than professional and quite frankly, beneath considering as a viable career choice. How many times has the job been referred to as “flipping hamburgers” or working in a “greasy spoon”?

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Cheetah

FEBRUARY 1, 2022

Reading Time: 2 minutes. As we reflect on 2021 and move fully into the New Year, one hopes for an easier, healthier, more profitable year ahead. Cheetah works to bring you the most important breaking industry news so that you can thrive this year. Boost your profit, plan your inventory, reduce food waste, and overcome the labor shortage with help from Cheetah!

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Modern Restaurant Management

FEBRUARY 16, 2022

The past few years have been critical for restaurants as owners and operators have had to quickly adapt and modernize alongside the changing climate and consumer demands. It has been a roller coaster for restaurant management as challenges like staffing shortages and mask mandates have made it difficult to keep business alive and thriving. While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene

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Sculpture Hospitality

FEBRUARY 22, 2022

Most restaurants have narrow profit margins, typically somewhere between 3 and 6 percent. There’s a range of factors that impact those margins, from restaurant inventory management , menu pricing and product waste.

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Waste Inventory Pricing Menu 133

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Sling

FEBRUARY 3, 2022

Creating a good retail schedule is one of the most important jobs you will face as a manager. Your schedule sets the tone for your business and is instrumental in establishing a strong and effective team. A lot is riding on the names, dates, and times you put to paper, so it’s essential to do your best to create the best schedule possible. To help you in that regard, the management experts at Sling have compiled tips for setting up an effective retail schedule in the shortest amount of time poss

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Retail Employee Relations Communication Document 146

7 Shifts

FEBRUARY 16, 2022

You pop by your flagship location to find staff scrambling, working two shifts at the same time. Understaffed, again. So you call up your downtown manager—and they have staff sitting around with no customers to serve them. Your drive-thru location? Perfectly staffed, and you're under target with productivity through the roof—a perfect schedule. You wish every location could be like that.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

Culinary Cues

FEBRUARY 22, 2022

It is so easy to fall into the trap of a stereotypical line cook. It seems, at times, written in stone that those who work in kitchens will be quick to point out other’s mistakes, easily angered, inflexible, excessive drinkers, lacking in balance, and outside of their job in the kitchen – somewhat irresponsible. We can deny it and point to examples of cooks who are always professional, kind, cool under pressure, and willing to listen, but face it – this is more the exception to

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Take-out Customer Experience Blog Training 379

Cheetah

FEBRUARY 28, 2022

Reading Time: 5 minutes. February is Black History Month and we’re taking a break from our usual industry insights to celebrate and amplify black owned joints – of which the Bay Area is home to thousands! With 60% of restaurants owned by people of color , the Bay Area’s black community with its cultural roots and delicious soul food is a true pillar of the community.

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Food Food Truck Restaurant Law Small Business 135

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Modern Restaurant Management

FEBRUARY 21, 2022

We are witnessing the evolution of fine dining. Astonishingly veganism is a chief enabler of this culinary transformation. Starting out as a whole grain diet for radicals, vegan food culture has evolved into Michelin star worthy mega trend for future chefs and culinary experts. Nowadays, vegan food is becoming normal in restaurants and fast food joints.

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Fine Dining Fast Casual Food Supply 2022 221

Restaurant Technology Guys

FEBRUARY 13, 2022

Join Jeremy and Zenput CEO Vlad Rikhter, as they discuss how automation adoption can free up employees to do more meaningful, less repetitive work. Zenput is the top-ranked operations execution platform for multi-unit restaurants, convenience stores and grocers. It’s used in over 60,000 locations in 100+ countries by top brands including Domino’s, Chipotle, P.F.

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Technology Operations 2012 Management 128

EATER

FEBRUARY 28, 2022

NFT restaurants are dining clubs for the metaverse. But also sometimes IRL. Got it? Just weeks before Christmas, with the restaurant industry reeling again from the omicron variant, chef Tom Colicchio was tweeting about penetrating the metaverse. In a series of tweets, he announced CHFTY Pizzas , a new NFT (non-fungible token) venture with Top Chef alum Spike Mendelsohn.

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Fine Dining Dine-in Customer Experience Food Supply 134

7 Shifts

FEBRUARY 14, 2022

Predictive Scheduling has become a hot topic in the restaurant industry. As a growing number of municipalities propose and approve legislative changes around scheduling practices, many restaurateurs are wondering: how will predictive scheduling impact my business? This guide is designed to help you stay in front of Predictive Scheduling changes and make sure your restaurant is fully compliant.

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Restaurant Law 2017 Retail Franchise 370

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Culinary Cues

FEBRUARY 16, 2022

Desperation is never a good approach towards hiring. I know how difficult staffing is right now, believe me – I hear it every day from every chef that I communicate with. But desperation hiring is, more often than not, a terrible way to staff your kitchen. Your goal should never be to simply fill in a blank space on your schedule, but rather to find the right people to balance out your team.

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Uniforms Hiring Consumer Goods Communication 369

FreshCheq

FEBRUARY 1, 2022

Do you know that restaurant operational efficiency translates to the overall profitability of the business? But how do you measure the efficiency of your operations?

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Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say. This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases.

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2022 Customer Service Online Ordering Website Management 218

The Eat Restaurant

FEBRUARY 9, 2022

One of the most overlooked aspects of a budding restaurant is its development of a social media footprint. This is a rough grey area that many either find too difficult to navigate or believe that it is not necessary, and do not want to change and adapt. While social media isn’t a must for all restaurants, it is certainly useful for those starting out or looking to drive revenue.

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Social Media Catering Marketing 148

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How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

2024

EATER

FEBRUARY 10, 2022

Shutterstock. DoorDash Capital is actually a cash advance and a fee, okay? As part of the company’s ongoing push for growth and expansion, DoorDash announced that it’s getting into the financial services business with plans to offer cash advances to restaurants that will be automatically repaid via deductions from every DoorDash order the establishment fulfills.

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Cash Management Point of Sale Online Ordering Advertising 104

7 Shifts

FEBRUARY 16, 2022

No matter the size of your business, you likely spend a large part of your day as a manager dealing with one (or many) employee's time off requests. Everyone gets sick, has family obligations, and - frankly - can benefit from time away from the job. In fact, Harvard Business Review found that to be truly engaged at work, our brains need to take a break from the everyday grind in order to gain fresh perspective and energy.

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Document Restaurant Law Communication Download 195

Culinary Cues

FEBRUARY 13, 2022

The good news is that restaurants are beginning to see an increase in sales as more and more customers return to in person dining in addition to their new habit of ordering for home delivery. So, as life starts to transition to a level of normalcy, restaurants may find that the pandemic opened the door to a viable, additional source of revenue that isn’t going away.

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