March, 2023

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The Ultimate Guide to Customer Retention: How to Keep your customer coming back for more.

Bingage

When you think about shopping or eating out, you might click on your favourite brand. Am I right? From shopping to eating to hanging out, people mostly prefer their favourite place/shop. Do you know why? What’s the reason? What is it that allows a customer to keep coming back to back for more? Maybe the quality of the product is good, maybe the prices are reasonable, maybe the shipping is quick and seamless, better customer experience or the brand sends you super personalized discounts and

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11 Must-Read Restaurant Management Books

The Eat Restaurant

There is always room to learn, and reading restaurant management books can be the finest method to achieve so, whether this past year was your restaurant's first or its thirty-first. Restaurant books can assist you in setting goals, such as choosing what initiatives you want to start, continue, or stop working on. They are packed with insightful information and insights.

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7 Secrets to Scaling Your Restaurant Business

Restaurant Technology Guys

Unlock the secrets to scaling your restaurant business with our latest blog post! ? Discover 7 game-changing strategies for increasing efficiency, driving revenue, and improving customer experience, with a focus on leveraging technology. ? Whether you're a seasoned restaurateur or just starting out, this post is a must-read for anyone looking to take their business to the next level.

Blog 148
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State of the Industry and More Restaurant Research

Modern Restaurant Management

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Your Beginners Guide to Using a Bar Inventory App

Sculpture Hospitality

For bar owners and managers alike, keeping track of inventory can be a daunting task. Counting bottles, taking note of stock levels, and ordering new supplies can take up a significant amount of time and effort.

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Where to Get the Most Valuable Customer Feedback for Your Restaurants

Black Box Intelligence

Customers aren’t shy about sharing feedback on their restaurant experience with the brands that they interact with. Every experience along the customer journey is an opportunity for a person to comment, complain, criticize, compliment, or even congratulate. Ignoring that feedback isn’t an option – especially in today’s operating environment. For restaurants just starting to capture, analyze, and act on customer feedback, it’s important to know that there are several different forms of feedback

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13 Ways to Promote Your Restaurant on Social Media

The Rail

By Sarah Jarosz, Contributor Social media has revolutionized how businesses market their products and services, and restaurants are no exception. Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness. In this article, we'll discuss ten ways you can promote your restaurant on social media.

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How To Make A Restaurant Schedule | The Complete Guide

Sling

Creating the perfect restaurant schedule may seem like a daunting job, but once you understand the process and get comfortable with the best practices, you’ll be surprised how quickly and easily it goes. In this article, we discuss some of the steps for putting together the perfect work schedule for your team. Table of contents How to make a restaurant schedule Tips to make your restaurant schedule great How to make a restaurant schedule 1) Set up shifts The first step in creating a restaurant s

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11 Essential Checklists and Best Practices for Quick-Service Restaurants

Crunchtime

In the fast-paced environment of quick-service restaurants, checklists help make sure that essential tasks get completed the right way, every time. From opening to closing, checklists help guide team members and managers through their shifts, ensuring that crucial tasks are completed when they need to be.

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What Do Guests Think About Dynamic Pricing?

Modern Restaurant Management

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. Sixty-five percent of consumers say dynamic pricing would make the decision of where and when to eat more difficult; 63 percent say it would make it harder to budget their restaurant spending. The research indicates consumer sentiment on dynamic pricing is overwhelmingly negative, and that most customers are unlikely to utilize it in a way that benefits restaurants.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Pay-What-You-Can Markets Provide Produce for the Common Good

EATER

Shutterstock Across the country, farm stands using a sliding scale payment model are feeding communities against tough odds This story was originally published on Civil Eats. Every day, Marc James sees blatant income inequality in the LeDroit Park neighborhood of Washington, D.C. “To the north, you have the Kelly Miller housing projects, where about 94 percent of residents are below the federal poverty limit and most are unemployed,” says James, who worked as the farm programs manager at Common

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We’ve Made Life Easier for 1 Million Restaurant Pros

7 Shifts

As of last week, there are now more than 1 million restaurant pros using 7shifts! That means 1 in every 15 restaurant workers in the U.S. relies on 7shifts to stay better connected to their team, manage their work schedules, and get paid. I know firsthand how difficult and unpredictable this industry can be. When I was younger, my grandparents owned restaurants and my dad owned several Quiznos locations.

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Where to Place QR Codes in Your Restaurant for Maximum Effect

The Rail

By Andrea Abbondanza, Contributor In our previous QR blog post , we looked at seven reasons why your restaurant should start using QR codes and the immense benefits they provide both your guests and your staff. They help with everything from always have an updated menu, to faster service, to direct in-house marketing, and even less stressful staff! By placing QR codes in strategic locations throughout the restaurant, your guests can easily access the information they need without needing physica

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The restaurant worker most in demand? A great general manager

Restaurant Business

More than ever before, restaurant operators are focusing on recruiting, retaining and developing talent for this key position, which many say is the heart of any successful operation.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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THE BOND OF COOKS

Culinary Cues

More than friends, beyond being co-workers, and far more complex than just people who share a set of skills – cooks and chefs who work together become brothers and sisters. I don’t know if it’s totally unique to the kitchen trades, but aside from the bonds of sporting teams or the unbreakable ties that those in the military, law enforcement, and fire departments share, being part of a kitchen family is quite unique.

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Inside a Chef-Designer Collab

Modern Restaurant Management

A restaurant’s design is a guest’s first impression, setting the stage for the experience to come. When creating an elevated dining space, it’s critical for there to be a meeting of the minds between the chef and designer that culminates in a setting that is reflective of the chef’s vision and taste. Hospitality designer Beatrice Girelli, co-founder and design director of Indidesign, recently conceptualized The Desmond, headed by Executive Chef Jason Neroni, at the all-ne

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I’ve Had It With Stunt Ice Cream Flavors

EATER

Carrot cake and strawberry shortcake are perfectly lovely ice cream flavors. But ranch? Not so much. | Van Leeuwen The latest wave of pop culture-inspired collaborations leaves me with one question: What if we didn’t? Too often in human history (and in Jurassic Park ), we ask ourselves, “Can we?” when the real question worth asking is, “Should we?” Little else embodies this sentiment better than what is currently the bane of my existence as a person with taste buds: the latest wave of attention-

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The Inspiring Women of 7shifts

7 Shifts

On International Women’s Day, we celebrate the tremendous impact that women make around the world every single day. We’re proud to work with so many exceptional female-identifying Shifties. So for International Women’s Day, we asked our team to nominate the women at 7shifts who have inspired them. Some of the recurring themes we heard? The women at 7shifts are: Not afraid to stand up for what they believe in Always their authentic selves Eager to embrace new challenges Advocates for their teamma

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How Restaurants Can Meet the Needs of Customers with Diabetes

The Rail

By Indiana Lee, Contributor Dining out is one of life’s greatest pleasures. Visiting a favorite restaurant with friends or family isn’t just a delight for the tastebuds, it’s also nourishment for the soul. And this, indeed, is often the reason why restaurateurs chose to enter — and to remain — in such a challenging and competitive industry. For restaurant owners and managers, there is nothing quite as gratifying as watching your guests relish the atmosphere and savor the delectables you’ve provi

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Another big Burger King franchisee declares bankruptcy

Restaurant Business

Meridian Restaurants Unlimited, which operates 118 Burger King restaurants in nine states out west, filed for Chapter 11 bankruptcy protection, blaming a combination of low sales and soaring inflation.

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A GOOD DAYS WORK IN THE KITCHEN

Culinary Cues

An honest day’s work for an honest day’s wages is an American colloquialism that has been a call to arms for generations. What does it imply, what does it really mean, and how does it apply to today? On the surface this statement of fact implies that if you put in the effort, and do what is expected, then you can and should expect a fair wage for your effort.

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QSR Brands Can Leverage Technology to Overcome a Recession

Modern Restaurant Management

With a looming recession, the QSR industry has been brainstorming ways to soften the expected blow to business. Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. However, technology is not yet advanced enough to supplant the human element in QSR locations, and with a recent push to increase minimum wage policies across the country, that labor is becoming increasingly expensive.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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During Ramadan in Hyderabad, All Roads Lead to Haleem

EATER

Crowd in Old City during Ramadan. | Navin Sigamany During the holy month, legions of cooks gather at restaurants, warehouses, and street stalls to spend hours mashing the savory porridge of mutton, wheat, and spices, a beloved fixture of night markets and family iftar feasts For much of the year, dawn breaks over sleepy lanes in Hyderabad, India, as chai and newspaper vendors rush to deliver piping hot tea alongside the news.

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The Dozen – Fresh Malbecs

Sante

The bright berry tastes of the hallmark wine from Argentina.

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7 Reasons Why Restaurants Should Start Using QR Codes

The Rail

By Andrea Abbondanza, Contributor In today's fast-paced digital age, restaurants are constantly seeking innovative ways to enhance the dining experience for their customers. One such innovation is using QR codes , which are becoming increasingly popular in the restaurant industry. QR codes offer a convenient and contactless way for customers to access menus, order food, and pay using mobile devices.

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Automation: The Secret To Great Customer Experiences

Restaurant Business

When people think about automation in foodservice, they often picture cold, indifferent efficiency—the last things any operator wants to provide in a great customer experience. In reality, automation brings valuable efficiency gains to labor-strapped operators while also helping them provide better customer service. It does so by saving time and energy for employees so they can focus more on what humans do best: making every guest feel welcome, ensuring the food is delicious and ultimately impro

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The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

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COOK WHAT and WHO YOU ARE

Culinary Cues

There is another side to the challenges of labor in the restaurant business. From a cook’s perspective there has never been a better time to work in a kitchen than right now. This may seem contrary to all the clamor around an acute shortage of help, a loss of sizzle for those considering a life in front of the range, and all the one-sided press that depicts restaurant work as too demanding with little payback.

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Music Can Give the Restaurant Industry a Competitive Edge

Modern Restaurant Management

The restaurant industry is an increasingly competitive market. And more restaurant owners are searching for ways to encourage repeat customers and successfully grow their businesses. One way to gain a competitive edge is with music – which is often overlooked. Music can help restaurants strengthen relationships with their customers and build loyalty.

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I Really Miss My George Foreman Grill

EATER

Salton A fascinating emblem of the ’90s, it inspires a complicated nostalgia I remember a few faddish kitchen appliances from my mom’s apartment. A juicer somewhere in the upper cupboards, its presence signaled by the lone juicing cookbook on the kitchen counter. A waffle iron that pressed an image of Snoopy into your breakfast, and seemingly existed only to get tangled with the other pans.

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SPRING COCKTAILS by Smoke Lab Vodka

Sante

This season, SMOKE LAB VODKA is serving up a menu of original recipes ripe with the flavors of Spring that Continue Reading

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.