June, 2020

The Five Best Text Communication Practices for Restaurants

Modern Restaurant Management

With six times the engagement of email, text messaging is revolutionizing the marketing strategies of QSR, fast food, and dine-in restaurants. Text marketing offers unique and exciting approaches to generate peak engagement and ultimately drive more successful campaigns. Through analyzing metrics and data, best practices have been pushed to the marketing forefront.

Vendor Management: The Complete Guide To Working With Suppliers


Vendor management may seem like a simple enough concept. But with the rapid growth in technology, the new global scale of the economy, and the seemingly endless choice of suppliers, it’s more difficult than ever to find the best fit for your business. In this article, the experts at Sling discuss strategies and solutions for improving your vendor management in order to give your business the best chance for success. What Is Vendor Management?


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Just Cook From the Back of the Box 


The recipes on pantry food packages aren’t half bad. Pipas Imagery /Shutterstock. Back-of-the-box recipes were once the stuff of family lore, and they can still be a source of inspiration now Not too long ago, I stood helpless in the doorway to my pantry, staring at my dwindling stores. What had once looked abundant now looked pathetic following two months of quarantine, and I felt inspirationally stunted. So I started pulling out boxes, one by one.

Health & Safety Guidelines For Reopening Your Bar or Restaurant

Sculpture Hospitality

As locations are reopening, restaurant owners are getting back into the swing of things and learning new procedures and protocols set in place by local governments. Here at Sculpture Hospitality, we have been working hard to share tips to help get your restaurant and staff ready for when guests arrive again. However, one thing we’ve only briefly touched on is the health and safety procedures you need internally, including the cleanliness of equipment, appliances and managing of stock.

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Reader Survey 2021 Restaurateur Connection

Can you believe we are in 2021? 2020 was a challenging year for restaurateurs. Here at Restaurateur Connection, we have worked tirelessly to provide guidance and a sense of community for our readers. Restaurateur Connection’s many thought-leaders eased the physical distance between us by sharing their wisdom and empathy. Our goal is that through our site, we helped make 2020 as rewarding as it was challenging. We would love for you to share your experience about how our site has affected your learning, and also your thoughts on how to make it better. The total time to complete the survey is 3-5 minutes. To view the survey, click the “View Now” button.

Managing Your Restaurant’s Financial Health for a Smart Recovery


As your restaurant business begins to recover from restrictions put on it due to COVID-19, it is crucial to assess your financials and strategize your costs. You might have been able to get by without having to evaluate your costs pre-pandemic but doing so now can be the difference between thriving and merely surviving in the new reality. By generating a budget for your controllable costs , you can create a clearer path for your cash to move.

A Guide to Effective Instagram Marketing For Restaurants

Social Hospitality

Instagram has come a long way since its inception in 2010. The image-based social network now has a revenue of approximately $6.84 billion, which, in 2019, included $20 billion in ad revenue. . The restaurant and food industry is one of the many to take advantage of the marketing opportunities Instagram offers. Restaurants across the globe now use Instagram to advertise their wares and, many even create bespoke dishes which are designed specifically to be shown off on the platform.

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Advice from a manager: how to ace a hospitality interview and trial


If you're a hospitality professional, chances are high that your employment has been affected by the ongoing coronavirus. But businesses are now looking towards reopening, and with them job opportunities are becoming increasingly available. Your best chance at success is being prepared and knowing what to expect. Read on for advice from an experienced hospitality hiring manager on how to ace a hospitality interview and trial.

Everything you need to know to get started with a cloud kitchen


Ghost kitchens, also known as cloud kitchens, virtual kitchens, and sometimes dark kitchens (we’ll use the terms interchangeably here), come in many forms, but essentially they represent what the restaurant industry looks like in the digital age. They house virtual restaurants which have no storefront and offer a menu of items only available for delivery via digital ordering platforms. You may have ordered from a virtual restaurant housed in a ghost kitchen without even knowing it.

Upcoming Restaurant Tech Trends of the Post-COVID-19 World

Goliath Consulting

The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). But even after the pandemic, sanitation and safety concerns are expected to remain, and the restaurant business model may have to evolve in a way that utilizes more tech-driven service systems. Here are some upcoming tech trends below: Social Distancing Tech.

What’s the Best Way to Advertise a Small Business?

Indoor Media

Every small business is unique. While we are a bit biased and believe our advertising is the first, best way to advertise for all small businesses, we also believe that every business owner should explore the best way to advertise for themselves. To help you evaluate your options, we’ve created this 6 step guide to walk you through the easy work of identifying which advertising methods are best and which are bust! Step 1: Define Advertising Success.

Restrictions into Opportunities: How to Make Your Restaurant Succeed

Speaker: Patrick Cottrell and Joe English

The restaurant industry has changed so dramatically in the pandemic era that it's time to redesign your business strategy. This requires us to take a look at our menus, inventory, staff, and even our seating strategy. Whether your state allows outdoor dining, takeout only, or a little bit of both, we're here to help. Join Patrick Cottrell and Joe English from Sculpture Hospitality, and fit your restaurant to thrive in face of pandemic restrictions.


Culinary Cues

Every chef has experienced it and as a result he or she will relate to the content of this article. There are times, possibly many times, when you question your own skill – whether in cooking or presenting food, or even with the operation of a kitchen.

How Restaurant Operators Can Optimize their POS Investment in the COVID-19 Environment

Modern Restaurant Management

There have been many industries that have had to adjust to the new reality of COVID-19, but likely none have been more dramatically impacted than the restaurant industry. Restaurants are slowly reopening to an entirely new set of business circumstances including a laundry list of state mandates, a wary public, and an economic hangover.

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Restaurant Recovery Strategies As Restaurants Re-Open


Re-open diligently and business will come. Emiliano De Laurentiis. Let's explore some key re-opening strategies for your restaurant today and in the foreseeable future. I originally wrote about restaurant strategies for weathering the Covid-19 pandemic in March. Now that we are in June, some areas of the country are still locked down, while others are opening up. In this article, I will explore key strategies for your business today and in the foreseeable future.

The Omnichannel Restaurant: Recognizing the Importance of a Multi-Channel Strategy to Drive Sales


A few years ago, omnichannel was a concept that was applied almost exclusively to retail brands. Today, it is a successful operational model that is used by organizations across multiple industries, including the food and restaurant sector. But what exactly is an omnichannel restaurant and why should your restaurant aspire to be one? Let’s define the advantages and building blocks of a multi-channel strategy for your food business. What is omnichannel? Why should I embrace it?

Webinar Survey 2021 Restaurateur Connection

Can you believe we are in 2021? 2020 has been a challenging year for restaurateurs. Here at Restaurateur Connection, we have worked tirelessly to provide guidance and a sense of community for our readers. Restaurateur Connection’s many thought-leaders eased the physical distance between us by sharing their wisdom and empathy. Our goal is that through our webinars, we helped make 2020 as rewarding as it was challenging. We would love for you to share your experience about how our webinars have affected your learning, and also your thoughts on how to make it better. The total time to complete the survey is 3-5 minutes. To view the survey, click the “View Now” button.

Making the Shift: Transitioning from Restaurants to 7shifts

7 Shifts

7shifts’ 150+ employees come from various backgrounds and have worked in numerous industries—from video game design to healthcare. As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry.

Back to the Future: a Revolution in Back-of-House Technology


A revolution in digital technology has swept through front-of-house foodservice operations, and its effects have been so remarkable that even industry veterans have gotten whiplash. . “I’m probably one of the few people who remember using dupe checks in the front-of-house back in the day when I waited tables,” said Richard Lopez, manager of field services and solution engineering for TransAct Technologies. And how times have changed.


Culinary Cues

It has always been my experience that kitchens are the great equalizer. Sure, I know that the environment of a kitchen can sometimes be tough and abrasive, it’s hot, humid, noisy, stressful, fast paced, and somewhat unforgiving, but….all all that being said – the kitchen is a place where who you are and what you believe in is far less important than what you do and how well you do it.

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How Restaurant Tech Will Differentiate Brands Post-Pandemic

Modern Restaurant Management

Across the country, states are beginning to lift restrictions so that restaurants can open with limited occupancy and enforced social distancing measures. As they reopen, restaurant operators will need to make some immediate changes so guests and employees feel safe. The pandemic has taught the society at large to transact online accelerating digital transformation within the restaurant and hospitality verticals.

Cuisine Solutions Collaborates with Taffer’s Tavern Founder and CEO Jon Taffer for New Restaurant Venture


As the country faces the challenges brought on by COVID-19, two food service industry leaders join forces to revolutionize the dining experience with an innovative sous vide solution. Jon Taffer with Cuisine Solutions and CREA Team Members; Photo Credit: CSI / CREA. Virginia-based Cuisine Solutions (CSI) has recently been tapped to assist with menu development, as well as kitchen design for the upcoming Taffer’s Tavern franchise.

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Food tech: a must for the modern restaurant business


Running a successful restaurant business isn’t just about preparing tasty food and serving it to your diners. Today’s consumer wants a unique, personalized food experience that may not even take place in your restaurant. So how can you make sure you streamline your operations so you can give the customer what they want, while managing your business in the most efficient way? The answer is food technology.

7 Fun Adventurous Happy Tips for Brazil’s Wine Regions

A Wine Story

Bento Goncalves Brasil @ Urban Farmcy. Bento Goncalves Brazil. Bento Goncalves Brasil. How far would you travel to see some of Brazil’s most luxurious wine regions? Bento Goncalves Brazil. Bento Goncalves Brazil, often called the “Napa Valley” of South America, produces the finest wines in the country. Founded by Italian immigrants over a century ago, Bento Goncalves Brasil thrives as Brazil’s wine epicenter. Often Bento Goncalves goes by the name Rio Grande do Sul.

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Guest Blog: PPP Loan Forgiveness for Restaurants


On May 15, the Small Business Association (SBA) released its Loan Forgiveness Application for the Paycheck Protection Program (PPP). The application outlines the computation for debt forgiveness. We have outlined answers to some frequently asked questions as it relates to the guidance currently in place: When does the 8 week forgiveness period begin? The 8-week (56-day) forgiveness period is referred to as the “Covered Period.”

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Culinary Cues

Take a deep breath as you walk through those back doors, back into the kitchen that was so familiar, back to a place that you have missed for the past three months. Somehow you are nervous – why is that? You’re not as nervous about the virus as you are being able to hit the ground running.

Keeping Employees and Customers Safe Requires a Different Training Approach

Modern Restaurant Management

I’ve had the opportunity to support restaurant operators that have stayed open throughout the COVID shutdown. Everyone agrees that with COVID-19, the public has a heightened safety awareness. The public is watching operators very closely to see if they are doing all the things to make safety your #1 priority. The consistent execution of every safe service process and procedure will be imperative to survive and thrive in the years to come. Safety is Priority #1. Remember the pre-COVID world?



MWW_BOVARA_11102019_CF_med res_-01616.jpg. Author(s): Bernard Kenner.

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How Ani Ramen Gave Back During COVD-19 (#BeAwesomeFeedSomebody)

7 Shifts

Ani Ramen is a boutique ramen house with five locations in New Jersey. The word “Ani” in Japanese means ‘big brother,’ which describes Ani Ramen’s philosophy when it comes to their community—by nourishing and growing local communities in the way that siblings and families do when they come together. Ani Ramen strives to be part of the family community by offering a place to share high-quality meals and experiences with ramen.

Responding to COVID-19’s Impact on the Restaurant Supply Chain

Goliath Consulting

by Bora Kang. The COVID-19 pandemic has proven to us all just how interconnected our food system is in the US if not, the world. The supply chain failure and the domino effect of its impact have been a wake-up call for even the veterans of the food industry. Nationwide outbreaks have forced manufacturers to shut down their plants, leading to disruptions in operations downstream in the supply chain (1).

Operating Efficiency of Domino’s Pizza Tantamount to Google

Restaurant Engine

Domino’s Pizza (NYSE: DPZ) went public in 2004, and it has delivered a superior return to its shareholders, better even than Google (NASDAQ: GOOGL). “It’s pretty amazing,” said Joe Weisenthal. “The basic idea is that both Domino’s Pizza and Google went public around the same time. I think it was 2004. And if you look at the chart, they basically had a pretty similar trajectory.


Culinary Cues

You can sense it in the air, you can feel it in your bones, and you can hear it in the silence – the energy that had surrounded the career of professional cook is down a few quarts. For nearly four decades the job of cook dominated the media and served as a major point of conversation and entertainment for guests of all ages and socio-economic backgrounds.

The Importance of Flexibility in Restaurant Hiring

Modern Restaurant Management

With restaurants reopening under guidelines calling for decreased capacities, efficienct practices are top of mind. Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training. What are the best practices employers can put in place to welcome back apprehensive restaurant employees?

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Business Budget 101: How To Budget For Your Small Business


When you think about it, creating a business budget is probably one of the least exciting responsibilities of being a manager or an owner. But knowing how much money is coming in and where that money goes can mean the difference between success and failure. In this article, the management experts at Sling discuss budgeting 101 and give you tips on how to build a business budget for your company, regardless of size. How To Create A Business Budget. 1) Set The Time Frame Of Your Business Budget.

Smooth Roll Out of Restaurant365 at BLCO’s 29 KFC, Taco Bell and A&W Locations Kicks Off Efficiency Gains


Background. With more than 30 years in the franchising business, C21 Group/BLCO Enterprises has grown into managing 29 KFC, Taco Bell and A&W franchise locations across Canada and parts of the U.S., employing more than 700 people. The company aims to serve its communities better by upgrading its current stores as well as building and acquiring new stores.

Reopening strategies: How to manage guest expectations


Managing guest relations can be tricky, even at the best of times. But now, as hospitality venues around the world look towards reopening with specific health and safety recommendations and requirements in mind, the guest experience will likely be a little different than it was 6 months ago. And, well, change can be challenging to accept. The key is carefully managing expectations.

When the Going Gets Tough, the Tough Get Going

Sculpture Hospitality

The following article was written by one of our top industry experts, Peter Nelson, Managing Director of New Zealand, Australia and South Pacific Islands. He has several years of experience in the field and his advice here is crucial to better manage costs and measuring performance. Like many industries hospitality are facing some challenging times, and this looks to continue over the next few months.