July, 2023

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Uncover Your Restaurant’s Uniqueness: A Path to Standing Out

Modern Restaurant Management

Restaurant operators are always looking for new tools, promotion channels, and advertising options, but they might not be quite sure what they need to say to tempt a potential guest. Before dealing with promotion of any kind, you should determine your restaurant’s base: the value of the establishment, its uniqueness, target audience, and the place that the restaurant occupies in the minds of guests.

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Resurrect Your Dead Times and Fill Seats with Marketing Innovations

Modern Restaurant Management

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Now, you can resurrect your dead times and build a new stream of revenue through innovative technology providing messaging that appeals directly to each consumer on a personal level. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money.

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169 – 7 most common Restaurant Marketing mistakes

Marketing4Restaurants

A lot of businesses thrive or die depending on the amount of marketing done. Here are some common mistakes we’ve observed that hinder most businesses: Zero marketing One of the most basic mistakes is simply not doing any marketing at all. Some believe that the product would be enough to carry the name around but that is still lost potential customers.

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THE POST PANDEMIC RULES OF THE KITCHEN

Culinary Cues

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. It was an attempt to outline those universal guidelines for success in a kitchen, those attributes, and expectations of anyone who ties on an apron. The article was my first to go viral allowing me to realize that so many chefs and cooks were looking for a structure that defines what it means to be a professional.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Embracing AI: A Recipe for Success in the Restaurant Industry

Modern Restaurant Management

Artificial intelligence (AI) isn’t new, but suddenly it’s everywhere. Stories of its perils or profits appear in everything you read, scroll, listen to, or watch, making it difficult to separate hype from help. Our Revenue Management Solutions (RMS) team believes AI falls into the latter category. We also believe in the fast-paced world of the restaurant industry, Artificial Intelligence (AI) is emerging as a key ingredient for success.

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Restaurant Inventory Management: Theft & Shrinkage

Wasserstrom

Managing inventory in the foodservice industry is essential for ensuring profitability. However, theft and shrinkage can be a major problem, leading to significant financial losses. Reducing theft and shrinkage in your restaurant requires systematic planning and the vigilance of a meerkat. Being that, we provide an overview of theft and shrinkage in the context of […] The post Restaurant Inventory Management: Theft & Shrinkage appeared first on The Official Wasserstrom Blog.

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Wine, Menu, and Service: Restaurant Fails to Avoid

Sante

I travel often as a food and wine writer, eating in high-end restaurants wherever I can find them. I also read my colleague’s writings. Here are some common restaurant fails that are easy to avoid.

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Enhancing Restaurant Operations: Achieving Continuous Improvement

Sculpture Hospitality

In the ever-evolving landscape of the restaurant industry, standing out and thriving requires more than just offering great food. It demands a relentless pursuit of excellence, a commitment to continuous improvement, and an unwavering dedication to delivering exceptional experiences for customers.

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THE MISUNDERSTOOD CHEF

Culinary Cues

Most people don’t get it. Most restaurant owners, managers, family members of cooks, friends of cooks and chefs, those in other professions, service staff, and restaurant patrons, don’t get it. Deep inside that crusty exterior, behind the veil of authority, underneath the hard-nosed, sometimes reactionary body of a chef lies a person who is haunted by an unrelenting need to be expressive, do things exceptionally well, and be more self-critical than any writer for the local food column will ever

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How Does Your Service Measure Up?

Modern Restaurant Management

Restaurant customers are back, with many restaurants reporting business close to pre-pandemic levels. And those consumers want the restaurant experience, according to a survey earlier this year by the National Restaurant Association. It reported that “84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up.” Take a minute now and think of five things that you believe bring your customers back tim

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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"Just Because" Celebrations!

The Wine Knitter

Fourth of July has come and gone, and the fireworks and sparklers have been put away. However, the sparkles, as in sparkling wine, continue at my house with corks popping and bubbles flowing! I never need an occasion to pour sparkling wine, and as I’m sure you all know by now, I love celebrating “just because” moments. Don’t you?

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People online are drinking laundry detergent again

EATER

Paige Vickers / Vox The borax challenge was never just a dangerous TikTok trend. Disclaimer: This article is for informational purposes only; the writers are not recommending drinking Borax. Just don’t. The video has all the emblems of someone sharing their recipe for a nutritious smoothie: ingredients laid out on the counter, captions touting their health benefits.

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RESTAURANTS – BALANCING THE ART AND THE BUSINESS

Sante

Restaurants must find the fine balance of the art of cooking and effectively running a business

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Sculpture Hospitality Clients Invest in Franchise to Expand Support

Sculpture Hospitality

TORONTO, ON, July 17, 2023 -- Sculpture Hospitality, a distinguished leader in hospitality and restaurant inventory management, is pleased to announce the expansion of its network with the addition of a Sculpture Hospitality franchise in Santa Cruz, California, owned by long-standing clients Jennee Gregg and Taylor Fontana. This significant move enables Gregg and Fontana to continue using Sculpture’s services for their own restaurant, Malone’s Grille in Santa Cruz, California, while delivering t

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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TO A CHEF – SIMPLE ISN’T EASY

Culinary Cues

Keep it simple – do it well The word “simple” is so misunderstood. We understand “easy” to mean without much physical, mental, or emotional effort, but “simple” is hard to define because simple in a kitchen can be quite challenging physically, mentally, and emotionally. These words are not synonymous. Brewing coffee is easy, but brewing exceptional coffee is not simple.

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Revolutionizing Restaurant Supply Chains: The Impact of AI on Transparency, Validation, Verification, and Sustainability

Modern Restaurant Management

Artificial Intelligence (AI) technology has become invaluable in the food industry. It can help improve restaurants’ transparency, validation, verification, and communication, driving key performance indicators (KPIs) like increased customer satisfaction, trust, and loyalty. AI can also improve sustainability within restaurants – and throughout their supply chains – with huge benefits that include waste and carbon emissions reduction, cost savings, and meeting consumer demand.

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Hotel foodservice workers strike in Los Angeles

Restaurant Business

The front- and back-of-house employees are part of what their union representatives say is the area's largest walkout in decades, with 15,000 workers involved.

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Death by a Thousand Service Fees

EATER

Lille Allen/Eater After years of artificially low menu prices, service fees feel like an inevitable, annoying part of dining out now If you’re the type of diner who regularly eats at restaurants, you’ve almost assuredly noticed a “service fee” tacked on to your check at one establishment or another. These fees, which can range from 3 percent to 20 percent of your total bill, are increasingly ubiquitous as the cost of doing business gets more expensive for restaurants.

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2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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Summertime: A look inside the Offseason in the ski resort industry

Sante

Last June, around 5 p.m. on any given Thursday night I knew exactly what I would be doing.

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Frontline Managers: How Can You Prioritise Work-Life Balance?

Bizimply

Having trouble finding a good mix between work and life as a Frontline Manager? Want to know how to handle your tasks and still be there for your family? Check out our blog post about work-life balance for useful tips for finding balance. The post <b>Frontline Managers</b>: How Can You Prioritise Work-Life Balance? appeared first on Bizimply.

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IT’S NOT JUST A TOMATO

Culinary Cues

A young cook once said to me: “Why are you so caught up in this ingredient, it’s just a tomato.” I was dumbfounded, it was hard to form the words that should be easy to say so instead, I just stared at him until he finally turned away and went back to work coring and quartering – just a tomato. I remember returning to my office, closing the door, and taking the time to collect my thoughts before calling him in.

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Revolutionizing Guest Experiences Through Virtual Hospitality

Modern Restaurant Management

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. In today’s highly competitive landscape, marketing departments are focused on getting a 360-degree view of the customer in order to personalize their e

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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McDonald's franchisees, and their attorney, push back against proposed California joint employer rules

Restaurant Business

An independent group of the chain’s operators blasted a proposed rule in that state that would make fast-food franchisors liable for franchisees’ employment law violations after a union-backed group hinted their attorney favors them.

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The Casa Bonita Reopening Is Real but It Might as Well Be a Joke

EATER

Casa Bonita. | Hyoung Chang/Getty The “South Park” creators have dumped $40 million into the beloved Colorado restaurant, which is now selectively open, but to what end is still unclear You wanna come on down to where, exactly? If the answer is “unincorporated Park County, Colorado,” an hour or two outside of Denver, great news: Two guys from around there have been making a TV show about it for 26 years and counting.

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This is not a joke: Chinese people are eating — and poking fun at — #whitepeoplefood

The Salt

The playful term is trending on social media: Urban workers are embracing (even while joking about) easy-to-fix, healthy Western-style lunches — think sandwiches, veggies. a lonely baked potato.

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Why [me]: Tiffany's Story

Margin Edge

As People and Talent Administrator, Tiffany Marquess, is one of the most seasoned employees at MarginEdge and also is one of the first people you talk to in the hiring process. Coincidence? For a company with a strong culture and deep roots in the hospitality industry, we think not. Tiffany has been with MarginEdge essentially since the company was created, but her story with supporting restaurants starts years before that at a hostess stand in an Outback Steakhouse.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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THE KNIFE’S EDGE

Culinary Cues

A few days ago, I decided to hang up my chef’s toque. After 55 years working and teaching in kitchens, it was time to step aside. This did not mean I would no longer be working on something food related, just not at the same level as I had for all that time. Simultaneously, my wife of 48 years and I have been clearing out much of the “stuff” accumulated over five decades, sifting through memories, laughing on occasion, and wondering why on earth we hung on to all of this.

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Diners Believe Customer Experience Is Declining Due to Labor Shortages

Modern Restaurant Management

A majority of diners report diminishing guest experience because of labor shortages at restaurants, according to a consumer survey from HungerRush. Key takeaways include: More than half of consumers surveyed (51 percent), felt that independent restaurants have been impacted the most by not having enough staff to take orders, cook food, and handle deliveries – followed by major chains (36 percent) and mid-sized regional restaurants (14 percent). 57 percent of consumers aren’t confident tha

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Bloomin' promotes Sheilina Henry to president of Fleming's

Restaurant Business

The industry veteran and operations specialist has spent more than a decade at Bloomin’, most recently as group vice president of diversity, equity and inclusion and off-premise dining.

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Fast Food’s Most Unhinged Mascots Are Back 

EATER

The Spongmonkeys doing whatever the hell it is that they do. | Quiznos In 2003 the Spongmonkeys, a pair of potato-shaped, human-toothed, rodent(ish) critters became the unlikely faces of Quiznos. Now, the sandwich chain is plotting a comeback, and the Spongmonkeys are once again loving their subs. The year 2003 was a different time. George W. Bush was president, MySpace had just launched, and U.K. animator Joel Veitch created what would eventually become one of the weirdest — and most enduring —

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2024 Payroll Calendar Templates

These calendars provide pay period dates and paydays for biweekly, semi-monthly, and monthly payroll in 2024. Use them as a reminder or share with employees so they can celebrate payday.