Modern Restaurant Management

JULY 28, 2023

Restaurant operators are always looking for new tools, promotion channels, and advertising options, but they might not be quite sure what they need to say to tempt a potential guest. Before dealing with promotion of any kind, you should determine your restaurant’s base: the value of the establishment, its uniqueness, target audience, and the place that the restaurant occupies in the minds of guests.

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Social Media Events Customer Experience Advertising 167

Modern Restaurant Management

JULY 6, 2023

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Now, you can resurrect your dead times and build a new stream of revenue through innovative technology providing messaging that appeals directly to each consumer on a personal level. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money.

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Seating Innovation Marketing Loyalty Program 180

Marketing4Restaurants

JULY 27, 2023

A lot of businesses thrive or die depending on the amount of marketing done. Here are some common mistakes we’ve observed that hinder most businesses: Zero marketing One of the most basic mistakes is simply not doing any marketing at all. Some believe that the product would be enough to carry the name around but that is still lost potential customers.

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Modern Restaurant Management

JULY 25, 2023

Artificial intelligence (AI) isn’t new, but suddenly it’s everywhere. Stories of its perils or profits appear in everything you read, scroll, listen to, or watch, making it difficult to separate hype from help. Our Revenue Management Solutions (RMS) team believes AI falls into the latter category. We also believe in the fast-paced world of the restaurant industry, Artificial Intelligence (AI) is emerging as a key ingredient for success.

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Leadership

Bizimply

JULY 12, 2023

Did you know tipping started in the Roman Imperial Era? Or that tipping can make you understand how satisfied your customers are? Check out those and other curiosities about Tipping Culture in the UK and Ireland. The post <b> The History of Tipping</b>: Some Facts (or Myths) You Should Know About It appeared first on Bizimply.

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Sante

JULY 31, 2023

I travel often as a food and wine writer, eating in high-end restaurants wherever I can find them. I also read my colleague’s writings. Here are some common restaurant fails that are easy to avoid.

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Menu Travel Food Management 233

Sculpture Hospitality

JULY 25, 2023

In the ever-evolving landscape of the restaurant industry, standing out and thriving requires more than just offering great food. It demands a relentless pursuit of excellence, a commitment to continuous improvement, and an unwavering dedication to delivering exceptional experiences for customers.

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Operations Customer Experience Food Management 135

EATER

JULY 7, 2023

Lille Allen/Eater After years of artificially low menu prices, service fees feel like an inevitable, annoying part of dining out now If you’re the type of diner who regularly eats at restaurants, you’ve almost assuredly noticed a “service fee” tacked on to your check at one establishment or another. These fees, which can range from 3 percent to 20 percent of your total bill, are increasingly ubiquitous as the cost of doing business gets more expensive for restaurants.

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Front of House Back of House Customer Service Restaurant Law 97

Modern Restaurant Management

JULY 5, 2023

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. In today’s highly competitive landscape, marketing departments are focused on getting a 360-degree view of the customer in order to personalize their e

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Hospitality Customer Experience Loyalty Program Customer Service 180

Advertiser: Paycor

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

Download

The Wine Knitter

JULY 21, 2023

Fourth of July has come and gone, and the fireworks and sparklers have been put away. However, the sparkles, as in sparkling wine, continue at my house with corks popping and bubbles flowing! I never need an occasion to pour sparkling wine, and as I’m sure you all know by now, I love celebrating “just because” moments. Don’t you?

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Vineyard Certification Back of House Sourcing 131

Culinary Cues

JULY 2, 2023

Keep it simple – do it well The word “simple” is so misunderstood. We understand “easy” to mean without much physical, mental, or emotional effort, but “simple” is hard to define because simple in a kitchen can be quite challenging physically, mentally, and emotionally. These words are not synonymous. Brewing coffee is easy, but brewing exceptional coffee is not simple.

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Back of House Seasonal Menu Café Sourcing 353

Sante

JULY 31, 2023

Last June, around 5 p.m. on any given Thursday night I knew exactly what I would be doing.

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Hospitality Management Management Food 226

Sculpture Hospitality

JULY 18, 2023

TORONTO, ON, July 17, 2023 -- Sculpture Hospitality, a distinguished leader in hospitality and restaurant inventory management, is pleased to announce the expansion of its network with the addition of a Sculpture Hospitality franchise in Santa Cruz, California, owned by long-standing clients Jennee Gregg and Taylor Fontana. This significant move enables Gregg and Fontana to continue using Sculpture’s services for their own restaurant, Malone’s Grille in Santa Cruz, California, while delivering t

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Franchise Franchising Hospitality 2023 121

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

EATER

JULY 29, 2023

Paige Vickers / Vox The borax challenge was never just a dangerous TikTok trend. Disclaimer: This article is for informational purposes only; the writers are not recommending drinking Borax. Just don’t. The video has all the emblems of someone sharing their recipe for a nutritious smoothie: ingredients laid out on the counter, captions touting their health benefits.

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Social Media Article Advertising Influencer 98

Modern Restaurant Management

JULY 24, 2023

Artificial Intelligence (AI) technology has become invaluable in the food industry. It can help improve restaurants’ transparency, validation, verification, and communication, driving key performance indicators (KPIs) like increased customer satisfaction, trust, and loyalty. AI can also improve sustainability within restaurants – and throughout their supply chains – with huge benefits that include waste and carbon emissions reduction, cost savings, and meeting consumer demand.

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Supplies Sustainability Food Supply Food Safety 167

Restaurant Business

JULY 3, 2023

The front- and back-of-house employees are part of what their union representatives say is the area's largest walkout in decades, with 15,000 workers involved.

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Hotels Front of House Back of House 104

Culinary Cues

JULY 25, 2023

A young cook once said to me: “Why are you so caught up in this ingredient, it’s just a tomato.” I was dumbfounded, it was hard to form the words that should be easy to say so instead, I just stared at him until he finally turned away and went back to work coring and quartering – just a tomato. I remember returning to my office, closing the door, and taking the time to collect my thoughts before calling him in.

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Food Truck Reference Café Take-out 342

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Sante

JULY 31, 2023

Restaurants must find the fine balance of the art of cooking and effectively running a business

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Management Management 212

Bizimply

JULY 25, 2023

Having trouble finding a good mix between work and life as a Frontline Manager? Want to know how to handle your tasks and still be there for your family? Check out our blog post about work-life balance for useful tips for finding balance. The post <b>Frontline Managers</b>: How Can You Prioritise Work-Life Balance? appeared first on Bizimply.

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Management Management Blog Bar 80

EATER

JULY 27, 2023

Casa Bonita. | Hyoung Chang/Getty The “South Park” creators have dumped $40 million into the beloved Colorado restaurant, which is now selectively open, but to what end is still unclear You wanna come on down to where, exactly? If the answer is “unincorporated Park County, Colorado,” an hour or two outside of Denver, great news: Two guys from around there have been making a TV show about it for 26 years and counting.

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Seasonal Menu Point of Sale Website Management Events 98

Modern Restaurant Management

JULY 18, 2023

Restaurant customers are back, with many restaurants reporting business close to pre-pandemic levels. And those consumers want the restaurant experience, according to a survey earlier this year by the National Restaurant Association. It reported that “84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up.” Take a minute now and think of five things that you believe bring your customers back tim

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Customer Service Seating Consumer Goods Customer Experience 167

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Restaurant Business

JULY 5, 2023

An independent group of the chain’s operators blasted a proposed rule in that state that would make fast-food franchisors liable for franchisees’ employment law violations after a union-backed group hinted their attorney favors them.

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Operations Food 104

Culinary Cues

JULY 18, 2023

A few days ago, I decided to hang up my chef’s toque. After 55 years working and teaching in kitchens, it was time to step aside. This did not mean I would no longer be working on something food related, just not at the same level as I had for all that time. Simultaneously, my wife of 48 years and I have been clearing out much of the “stuff” accumulated over five decades, sifting through memories, laughing on occasion, and wondering why on earth we hung on to all of this.

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Hotels Blog Café Management 347

The Salt

JULY 10, 2023

The playful term is trending on social media: Urban workers are embracing (even while joking about) easy-to-fix, healthy Western-style lunches — think sandwiches, veggies. a lonely baked potato.

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Social Media Book 99

Margin Edge

JULY 30, 2023

As People and Talent Administrator, Tiffany Marquess, is one of the most seasoned employees at MarginEdge and also is one of the first people you talk to in the hiring process. Coincidence? For a company with a strong culture and deep roots in the hospitality industry, we think not. Tiffany has been with MarginEdge essentially since the company was created, but her story with supporting restaurants starts years before that at a hostess stand in an Outback Steakhouse.

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Hiring Hospitality 91

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How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

2024

EATER

JULY 14, 2023

For restaurants like Ursula and Provincetown Brewing, doing business means supporting fellow queer service workers and vendors When Eric See was building the new location of Ursula , his hit New Mexican-inspired spot in Brooklyn, he wanted to make it queer. For many restaurants, even those staffed and frequented by queer people, queerness can turn into an afterthought, something that happens to a restaurant later.

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Hiring Food Safety Brewery Food Supply 88

Modern Restaurant Management

JULY 12, 2023

A majority of diners report diminishing guest experience because of labor shortages at restaurants, according to a consumer survey from HungerRush. Key takeaways include: More than half of consumers surveyed (51 percent), felt that independent restaurants have been impacted the most by not having enough staff to take orders, cook food, and handle deliveries – followed by major chains (36 percent) and mid-sized regional restaurants (14 percent). 57 percent of consumers aren’t confident tha

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Customer Experience Fast Casual Food Order Consumer Goods 167

Restaurant Business

JULY 7, 2023

New government data show a decline in the employee head counts of eating and drinking places. Hotels, in contrast, accelerated their hiring.

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