December, 2019

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The Top 5 Restaurant Management Questions Answered

Marketman

Whether your restaurant is preparing for its grand opening night or will be celebrating its 10 year anniversary, it is never a bad time to begin implementing the best restaurant management practices and improving your processes. Often times, restaurant owners, albeit with the greatest of intentions, possess little to no restaurant management knowledge.

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What's the true cost of employee turnover to the restaurant industry?

7 Shifts

Did you know that the average American switches jobs every 4.2 years ? The average restaurant employee, however, change jobs every 56 days ! It’s a miracle that restaurants remain a significant part of the economy despite this major staffing problem. How does this revolving door affect the restaurant industry? Turnover creates more than just financial repercussions.

Hiring 360
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5 Tech-Savvy Ways to Improve Your Restaurant Sales

Social Hospitality: Restaurants

It can be tricky to find new ways to improve your restaurant sales. Ambitious brick-and-mortar business must adapt to digital advances in order to profit. Running a restaurant business means keeping up with challenges as well as emerging tech. Instead of thinking about technology as a necessary evil, embrace it and utilize it to facilitate certain processes.

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Restaurant Owners: How to Improve the FOH BOH Relationship

Benchmarque

As a restaurant manager or business owner, you play a significant role in employee satisfaction, retention and productivity. According to performance management company Gallup , managers account for up to 70% of the variance in employee engagement. Want to boost performance at your restaurant? Do your part to improve how the front of house and back of house work together.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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The 5 Things Food Vendors Don't Want You to Know

Embrace the Suck

Having worked as a consultant for a large foodservice distributor for 4 years, I learned a lot about their business. A lot of stuff they don’t want you to know! My mission is to you the independent restaurant that is trying to thrive and not just survives in today’s ultra-competitive restaurant industry. It’s my duty to give you an edge that can help you run a more profitable business.

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How Technology Has Changed Restaurants in 2019

Restaurant365

Technology impacts nearly every aspect of our lives. For restaurants in particular, the impact of how technology is changing the restaurant industry is only growing bigger. It is not only changing foodservice, it’s becoming integral to maintaining successful, profitable operations. From the front counter to the kitchen, technology is everywhere in restaurants.

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WHAT RESTAURANT OWNERS GET WRONG

Culinary Cues

I have the privilege of working with many different restaurants and food businesses. Some are very successful, while others are hanging by a thread. Some are owned by individuals who have the knowledge and the wisdom of seasoned business people, while others struggle to find a path to survival. Some have their feet planted firmly on the ground with a system that is time tested and solid, while others tend to drift in and out of consciousness.

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Creative ways your business can boom in the competitive delivery market

Deliverect

The online delivery market continues to grow at a breakneck pace, with over 16 million USD in European revenue in 2019. But more growth also means more competition. So what does it take to make it in this dynamic market? We’ll break it down for you. #1 Create a watertight menu. Cities are more diverse and multicultural than ever before, so it’s important to cater to your cosmopolitan clientele by making sure your menu has enough variety - something you can do by segmenting.

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Restaurant Customer Experience 2020: What Customers Expect

Focus POS

Who is the next-generation customer and what are their expectations? Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. As a restaurateur, understanding where the bar is set, is the first step toward capitalizing on the customer journey.

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2020 Technology Trends for the Restaurant Industry

Transact

2020 is just around the corner and it’s an exciting time to be in the business! Every year brings changes to how customers interact with restaurants, and every year new technologies pop up to help restaurants keep up. . Let’s review some of the most likely trends we will see in the restaurant industry for 2020. . Mobile Technology. There’s an app for everything these days.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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7 Issues that Threaten the Franchisor and Franchisee Relationship

7 Shifts

A strong franchisor-franchisee relationship can be a thing of beauty. Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. In turn, this gives franchisors more money from royalty fees, which creates a mutually beneficial cycle for restaurant success. However, with the highs usually come the lows.

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Important Tips For Restaurant Signage

Modern Restaurant Management

Almost every brick-and-mortar business needs good signage. For many companies in a variety of industries, the design above the door plays a major role in encouraging potential customers to step inside. Restaurants and cafés are no exception, but there are some unique considerations when developing signs for an eatery. From the types of typography used to the current state of repair, your signage says a lot about the kinds of food and drink you offer, the atmosphere of your establishment and

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SUPPORT SMALL RESTAURANTS EVERYDAY

Culinary Cues

Every year, this weekend is the official time to celebrate small businesses. In preparation for the holiday gift giving season it was somehow decided that it was appropriate to recognize those private businesses within your community by stopping in to say hello, thank them for all that they do, and spend a little money. After paying that small bit of tribute it is back to business as usual – spending money with the familiarity of chains, well known and heavily advertised brands, and buy on-line

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How Social Media Launched the Acai Berry Craze

Social Hospitality: Restaurants

The Acai berry market expands across the globe. According to Kenneth Research (September 2019), the Acai berry market was valued at $712 million in 2017, and it is expected to grow at a steady rate of 12.71% between 2018-2025. The Acai berry market ‘s fast growth has a lot to do with social media. Have you seen the rate at which people post photos of their vibrant purple smoothie bowls?

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Highlights of 2019

Sante

A Rich World of Hospitality, Brought to you by Santé. Emiliano De Laurentiis. 2019 was a stellar year for Santé as we continued to give you industry-relevant content through an expanded syndication network. In 2019 Santé reached over 1.5 million followers with articles and podcasts. We now publish online, via email, on Apple News, Google News, and Restaurateur Connection.

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Barista vs Machine: The Role of High-Tech Coffee Shop Equipment

Perfect Daily Grind

Try to imagine a coffee shop without a barista. Now try to imagine it without an espresso machine. Which seems the most improbable? Machines have been a quintessential part of the coffee shop for over a century, while the smiling barista has become a cliché both in and outside of the coffee industry. But as machinery keeps developing and our customer service and coffee expectations grow, what roles do the two play?

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How to Expand Your Franchise: A 10-Step Roadmap for Restaurants

7 Shifts

The people have spoken, and your restaurant franchise is a winner. In a sea of restaurants nationwide, yours has stuck out and been successful. That’s not a feat to be taken lightly, and as the old saying goes, you should never quit while you’re ahead. Therefore, it might be time to expand your franchise and lay the foundation for one (or even several) more franchise locations.

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Eatertainment Explained

Modern Restaurant Management

As a concept, “eatertainment” is not new. It’s evolved from the “arcade and pizza” format of Chuck E. Cheese and Gattiland to venues that offer several activities including Pinstripes and the ever-expanding Punch Bowl Social and target adults. Eatertainment is defined as “a guest experience that involves food and/or beverage dining before, after, or during other activities.” The “eatertainment” concept emerged in the early 2000s due to the ri

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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WORKING IN A PROFESSIONAL KITCHEN IS BASIC TRAINING FOR LIFE

Culinary Cues

I vividly remember flying out of Buffalo, New York in 1971 for Army Basic Training at Fort Jackson. It was, ironically, my first time on a plane and considering that this was at the peak of the Vietnam War, I was doubly nervous. It had been my second year in college when in the first draft lottery – my number came up as 17. I managed to sign up for a National Guard Unit and at least felt that after “Basic” I could count on staying away from the jungle.

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The Top Restaurant Technologies to Improve Business

Social Hospitality: Restaurants

It’s hard work to run a restaurant. It takes time, commitment, and the ability to deal with a number of challenges at the same time. Not to mention: you must always deliver a memorable experience for customers. Technology can help, as long as it is the right technology ( the stats don’t lie ). The right tools deliver the right results. This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment.

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How to Reduce Restaurant Wait Times

Focus POS

In a hospitality environment, restaurant wait times are always a top concern for restaurant operators and customers alike. Long wait times can cause customer satisfaction to take a nose dive, and it doesn’t take an hour-long wait to do that. Even moderate wait times can cause customers to second-guess whether they made the right decision by choosing your restaurant.

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Managing Staff Shortages During Seasonal Peak Periods

Perfect Daily Grind

During seasonal holidays, most coffee shops are inundated with customers. If you’re a coffee shop owner or manager, it can be one of the most profitable times of the year for this reason. However, it’s also when you’re most likely to experience staff shortages. . This has the potential to be stressful – but it doesn’t need to be. By making the necessary preparations, its impact on your coffee shop and its bottom line will be kept to a minimum.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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[Guide] Checklist for Running Payroll

7 Shifts

This post covers general information and does not constitute legal or tax advice — for advice specific to your business, be sure to consult with a professional. Running payroll for a restaurant can seem intimidating. All the taxes, timecard corrections, tip splitting, and IRS forms are a lot to handle. And while using a payroll processor certainly makes things easier, there can still be many steps to remember and lots of information to gather when you’re running payroll.

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Back to the Future: Why New Mover Direct Mail Still Outperforms Digital/Social/Email Marketing

Modern Restaurant Management

Direct Mail Marketing has been around just about as long as mailbox service to homes has been. Barring an apocalypse, there will always be direct mail. That doesn’t mean, of course, that you need to use it to get the word out about your restaurant. I may own Our Town America, a national direct mail marketing franchise, specializing in reaching people who have just moved to the community, but I recognize there are other ways to market your business.

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A CHEF’S LIFE – IN THE BLINK OF AN EYE

Culinary Cues

In the Blink of an Eye. “Looking forward has no limits. Looking back reels you in. Thinking about what could be. Gives pause to what might have been. Vision is energy for an active mind while. Reflection is food for the soul. In the blink of an eye our vision and. Reflections intersect as. What was takes center stage and. What could be fades away”. Every now and then it is healthy, and yet humbling, to take inventory of what we have done, and where we have been – to dissect those dreams and acti

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The Future of Food is Exciting - Food and Hospitality Trends of 2020

Future Food

Trends that will shape the future of your food and hospitality projects for 2020. Trends are no longer limited to the cuisines on offer or the style of service. The ‘whole experience’ is what matters. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. However, food and service will always be at the heart of hospitality.

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The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

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How we reached 2,000,000 processed orders

Deliverect

In August '19, Deliverect reached the 1 million processed orders milestone, after having been in business for only 10 months. We're super excited that now, just 4 months later, we’ve just hit 2 million processed orders! We couldn’t have done it without the talented and passionate people who work for and with us. We’ll share a few other secrets to our success.

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How to Prepare Your Café For The Festive Season

Perfect Daily Grind

December is a month packed with celebrations, including Christmas, Hanukkah, Kwanzaa, and Las Posadas. It’s a busy time for businesses, and one that could benefit your café – provided you make the right preparations. By making the most of the increased foot traffic and sales you’ll experience, you could start your 2020 off on a better financial footing, while enhancing your customers’ holidays at the same time.

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How to Rock 2020 (5 Best Bar + Restaurant New Year’s Resolutions)

Buzztime Business

Make 2020 your best year yet!!! Here are the top bar and restaurant goals to set and a step by step guide on how to achieve these New Year's resolutions. The post How to Rock 2020 (5 Best Bar + Restaurant New Year’s Resolutions) appeared first on Buzztime.

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Keeping the Food Chain Safe with Master Data Management

Modern Restaurant Management

How Multi-domain Data Governance Works from Farm-to-Fork. With the escalation of recalls in the food industry leaving a blizzard of regulation in its wake, it is becoming increasingly important that regulatory environments, legal restrictions or requirements, authorizations and accreditations, industry standard practices, and security over monitoring of activity is managed to ensure compliance – even as these mandates become increasingly difficult to understand, Implement or update.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.