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Trend-driven yet deeply value-conscious, they want personalized nutrition, ethical sourcing, and innovative packaging. Gen Z is redefining dining, seeing your restaurant as an extension of their identity. They bias toward foods that are sustainable and locally sourced. What can restaurants learn from this?
"While technology has the potential to enhance the dining experience, the research shows that AI integration isn’t a top priority for most consumers,” said Carly Fink, President, Head of Research & Strategy for Provoke Insights.“Patrons This was only topped by grocery store increases at 79 percent.
The restaurant industry is undergoing a significant shift as Gen Z diners reshape dining expectations. Ingredient Integrity: Earning Trust Through Food Ethos Gen Z diners value honesty and quality in every aspect of the dining experience. Emphasizing ingredient transparency and a commitment to excellence can set a restaurant apart.
The restaurant experience was once solely comprised of human-to-human, in-person experiences. Fast food and food delivery gradually began changing that equation. Then, in 2020, we saw the restaurant industry go through a major digital upheaval, spurred by the COVID-19 pandemic. The goal was to get this process down to one hour, or less.
Growing Momentum for Plant-Based and Local Sourcing The movement towards plant-based foods and locally sourced ingredients will continue to gain momentum in 2025, reducing overall food waste through better inventory management and demand forecasting.
What can you expect to see on menus in 2025? Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. ” Guests will have the opportunity to experience many of these trends come to life at Kimpton restaurants and bars across the globe.
Advances in AI and customer relationship management (CRM) tools allow businesses to analyze customer behavior, predict preferences, and craft hyper-personalized dining and drinking experiences. Expect to see a rise in immersive dining and drinking concepts that blend technology with storytelling.
Changing temperatures and weather patterns mean ingredients that were once common are now harder to come by , and sourcing ingredients from sustainable farms can often be more expensive. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating. without interruptions. without interruptions.
This trend of using unique glassware to showcase specialty drinks and cocktails is growing in both fine dining and casual establishments across the country. This trend of using unique glassware to showcase specialty drinks and cocktails is growing in both fine dining and casual establishments across the country.
On October 1st in Chicago, Meta’s Restaurant Summit brought together more than 100 marketers from some of the most recognizable franchises in the industry for a buffet of diverse programming, discussion, and exploration into the world of restaurants. Today’s digital consumers want more than one-way messaging. in returns for businesses.
Wrapped with care in parchment paper, sealed with a stamp that embraces your logo, include an information sheet that outlines the source of ingredients, the history of your restaurant, and what goes into bringing this sandwich to the guest. Wine lists that resemble an encyclopedia of the wine making craft are just the price of admission.
Tableside caviar service A prosciutto cart An authentic kaiseki tasting experience and members-only Japanese whiskey lounge Tableside s’mores These are just a few examples of ways restaurants across the country are hoping to attract guest by elevating the dining experience and creating a vibe highlighted by superior food and presentation.
Apart from this, questions regarding fair labor practices, ethical sourcing, and treatment of workers in the regions that produce coffee are also areas of concern. Taste: Some consumers feel that sustainably sourced coffee has a superior taste to traditionally harvested coffee. Think recycling and composting food waste.
We’re proud to lead the charge and redefine what health-focused dining at scale looks like.” At True Food Kitchen, dining without compromise has been our mission for nearly two decades. At True Food Kitchen, dining without compromise has been our mission for nearly two decades.
How do you keep your customers safe–without compromising the overall dining experience? Source Wisely The first step in preventing foodborne illnesses starts long before you begin preparing food—it's all about where you get your ingredients. So, how exactly do you do that? Let’s talk about it.
The Off-Premises Dining Shift: Food That Travels Well Delivery and pickup continue to dominate the pizza market as off-premises dining solidifies its role in customer behavior. Customers are increasingly expecting restaurant-quality food, even when dining at home. This not only frees up labor but also reduces order errors.
With social media shaping trends, culture and commerce around the clock, younger generations are increasingly using these platforms to discover new dining experiences. 2025 is as nuanced a year as brands have ever seen with consumers behaving and setting expectations in opposing ways. However, as digital habits shift, so does consumer trust.
So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. For the first part, click here and for the second part, click here. Data, Data, Data. As of 2024, over half of U.S.
. | Adam Friedlander/Eater NY Eric Huang of NYCs Pecking House talks grassroots growth A version of this post originally appeared on April 30, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.
Consumers, especially younger generations, are making dining decisions based on a brand’s environmental impact. Franchise brands need to integrate sustainability into every part of their business, from sourcing ingredients responsibly to reducing packaging waste and optimizing energy use.
A dollar for a great source of protein on a plate is still a pretty good deal. If you enjoy dining out, its time you gave some thought to what it takes to prepare and serve those items that give you pleasure on the plate. It seems to me, that the realities of this challenge are not given sufficient airtime. 50 per egg. are immigrants.
Chickpea flour, for example, packs 20 grams of protein per cup , making it a favorite for diners seeking plant-based protein sources. By focusing on nutrient-dense dishes, restaurants can reduce waste, optimize ingredient sourcing, and provide curated choices that align with current wellness trends.
With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. Additionally, customer satisfaction with full-service restaurants varies significantly depending on the type of purchase experience (dine in, carry out, or delivery). At the same time, U.S.
population that dined out at least once in the past month, hoping to better understand how Americans are approaching dining out in this new era. The Vox Media Insights and Research team surveyed over 2,000 U.S. adults in February 2025 representing the U.S.
Wonho Frank Lee Ryan Bailey of Kato in LA says more square footage has actually helped operations A version of this post originally appeared on May 14, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.
Additional care should be taken to ensure that the sources of outside air have proper clearances from other building exhaust sources such as grease or toilet exhaust. Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more.
Smart owners will seize on this opportunity and use reviews as a powerful tool to fill their dining rooms and online ordering queues. First, overwhelmed by ads and overly polished social media content, customers now see reviews as a reliable and authentic source of truth. Here’s how: 1.
Value-driven dining and a growing interest in regional brands are two trends uncovered in Yelp's 2025 Fastest Growing Brand s report. The biggest surprise was how much value-driven dining is at the forefront of consumer behavior. Breakfast has been a standout category, driven by both convenience and evolving dining preferences.
Adults with confirmed COVID-19 were twice as likely to have dined at a restaurant in the 14 days before becoming ill, according to the Centers for Disease Control and Prevention (CDC). As the COVID-19 pandemic continues past the six-month mark, people remain wary about dining out. restaurants was an astonishing 43.38
Yelp is introducing a slew of new AI-powered updated tools designed to help restaurant operators be more efficient as well as improve the overall dining experience. This will collect post-dining feedback from guests, givingrestaurants comprehensive insights into the guest experience.
They provide a comfort food staple for the food minimalists, while also allowing a vehicle for innovation for those consumers seeking an elevated or personalized dining experience. Fresh-baked waffles are perfect for locally sourced additions. Waffles saw a 15.4 Waffles are also perfectly suited for the growing snacking culture.
The dining landscape is shifting, driven by Gen Z's (currently 11- to 26-year-olds) quest for “genuine” culinary experiences over the conventional allure of "the best" restaurants. They drive the demand for clean labels, responsibly sourced ingredients and sustainability.
With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. 62 percent rarely or very rarely enjoy fine dining.
With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Does your dining room layout need a social distance inspired layout?
Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. The visionary panel that explored dining away from home included members with specific expertise and interest in restaurant dining and the hospitality industry.
B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.
Source: Sense360 ) Owners can take advantage of tools that exist at no cost to the restaurant while enabling them to bring in dollars without turning tables. Source: Sense360 ) Owners can take advantage of tools that exist at no cost to the restaurant while enabling them to bring in dollars without turning tables.
As a new normal emerges, it will be more important than ever to elevate the dining experience with experiences that are personal and delightful. As well, pick-up lockers located away from in-room dining could allow guests to pick up food without human contact. And this will take some time. Focus on the Endpoint.
Pre-pandemic, strategic investments in dine-in were justified as dine-in represented the largest contribution to revenues. But, almost overnight, restaurants saw their revenue percentages flip and were forced to pivot from dine-in to primarily drive-thrus, curbside pickups, and deliveries.
A Wonder in New York City. Robert Sietsema/Eater NY Wonder wants to fix food delivery — so it just acquired Grubhub On November 13, Wonder, the company that describes itself as “a new kind of food hall,” announced its acquisition of the established food ordering and delivery platform Grubhub. As it grows, here’s what you need to know.
Key customer factors that influence dining preferences, from demographics to behavior. These are the people most likely to dine with you based on factors like their age, income, dining preferences, and lifestyle. Every successful restaurant has one thing in common: they know exactly who they are serving.
These tools identify common waste sources, such as over-trimmed produce or uneaten leftovers, enabling chefs to refine processes and reduce waste. Example : Yale's dining halls implemented AI-powered food monitoring systems to track discarded food and analyze compostable materials.
Then, when they want to dine out, your restaurant is at the top of their mind. Showing off a signature dish, juxtaposing fresh ingredients with their farm-to-table source, the mixing of an upscale cocktail, or slow-motion shots of decadent desserts can stimulate the appetite and compel guests to give it a try. .”
Restaurants started using 2D barcodes (such as QR codes) at dining tables to offer digital menus and even allow patrons to order with their smartphones during the pandemic, when contactless transactions were necessary. Since then, the practice has become ubiquitous.
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