Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 43 percent plan to add an outdoor on-site dining space. "What The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

SEPTEMBER 27, 2021

"While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior." "While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior." off-premise growth.

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

Modern Restaurant Management

DECEMBER 15, 2020

With COVID-19 slowing foot traffic, and the possibility for more in-person dining restrictions on the horizon, restaurant operators are increasingly investing in AI-enabled technology to redefine the restaurant experience. Restaurants are serving guests who are more digitally enabled than ever before.

Guest Recovery 175

Guest Recovery Mobile Ordering 2025 Customer Experience 175

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. . "Across " Top Recovery Trends.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Modern Restaurant Management

APRIL 1, 2020

Since guests cannot frequent their favorite establishments in person, they're now leaning on you to bring a "dine-in experience" to their homes. Now is the time to set expectations for how your guests will interact with your restaurant in the future. " Greet people as they walk in to pick up their orders. ."

Guest Recovery 166

Guest Recovery Customer Experience Social Media Food Order 166

Restaurant365

MAY 22, 2020

As states begin to lean toward an incremental reopening of restaurants, optimizing your restaurant’s staffing is one of the most cost-effective practices you can utilize to maximize your staff’s productivity to best position your business for a successful financial recovery. Onboarding your staff efficiently.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Hot Schedules

NOVEMBER 3, 2021

For these travelers, the dining experience will be back on the menu. Finding innovative ways to incorporate novel foods into your menu sets your properties at the forefront of healthy dining. Don’t overlook children’s menus – having one or two plant-based options available ensures every guest gets to enjoy something.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

7 Shifts

APRIL 23, 2021

Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. Do you need a host to seat guests or someone to hello pack up delivery orders?

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. The latest research was based on a survey of 1,508 American consumers.

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

Modern Restaurant Management

JANUARY 22, 2021

“It’s incredibly important for us to continue to grow with strong operators in key geographies to increase the footprint of the brand and share our great Middle Eastern cuisine and hospitality with even more guests.” Modular Chicken. Golden Chick is introducing its first modular constructed building. Hot on Hot Chicken.

Franchise 204

Franchise Franchising 2020 2021 204

Rocket Fuel

MAY 1, 2023

Counter Sales: The pandemic’s aftermath and the 2022 comeback The pandemic’s impact on counter sales in 2020 and 2021 was undeniable, with many dining rooms closed and health concerns influencing consumer behavior. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Modern Restaurant Management

APRIL 27, 2020

“The post-COVID dining experience will no doubt be different. . “The post-COVID dining experience will no doubt be different. Operators will need to consider new procedures and processes that will be critical to providing the right environment. Up to 50 percent discount on cover fees in the fourth quarter of 2020.

Mobile Ordering 198

Mobile Ordering Webinar Loyalty Program Online Ordering 198

The Restaurant Times

MARCH 8, 2022

In the recovery stage, your key efforts ought to include modifying operational processes, reactivating consumers to bring them back into restaurant dining rooms, adjusting menus to suit shifts in customer habits and preferences, and expanding your delivery capabilities. To connect the dots, you don’t need to be a mathematician.

Design 52

Design Guest Recovery Fine Dining Tip Distribution 52

Foodable

SEPTEMBER 11, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. This may have a trickle-down effect for the casual and fine dining sectors. Episode Highlights: Barron explains how Burger King has implemented an entirely new touchless restaurant concept.

Guest Recovery 63

Guest Recovery Mobile Ordering Fast Casual Fine Dining 63

Black Box Intelligence

SEPTEMBER 13, 2021

To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently. With delivery and drive-thru, you can serve those customers you have to turn away because your dining area is too packed.

Guest Recovery 80

Guest Recovery Point of Sale 2021 Fast Casual 80

Cheetah

JULY 8, 2020

As we inch closer to dining rooms opening to the public, menu planning is a critical step towards the great comeback. But, a vast majority of restaurants have their menu to serve dining rooms filled with people. With no dining rooms to fill, it’s probably time to reconsider your menu and the service style.

Menu 78

Menu Guest Recovery Seasonal Menu Food Supply 78

Modern Restaurant Management

APRIL 27, 2020

“The post-COVID dining experience will no doubt be different. . “The post-COVID dining experience will no doubt be different. Operators will need to consider new procedures and processes that will be critical to providing the right environment. Up to 50 percent discount on cover fees in the fourth quarter of 2020.

Webinar 186

Webinar Loyalty Program Online Ordering Social Media 186

Foodable

APRIL 30, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Jon Taffer Foodable is committed to providing relief and recovery information for restaurant and hospitality operators during this difficult time. We didn’t lose it, it was taken from us.” –Jon

Guest Recovery 72

Guest Recovery Kitchen Safety Food Safety FOH 72

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. KFC Foundation Launches MyChange. “We consistently see the difference it makes to have $500 in savings, and the KFC Foundation is helping frontline workers build that emergency fund in just a few months.”

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

Modern Restaurant Management

JULY 14, 2020

Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Goliath Consulting

DECEMBER 12, 2020

COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. Cameras will also allow restaurants to serve customers in a touchless environment. COVID-19 Safety.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

7 Shifts

AUGUST 20, 2020

However, Logan insisted on keeping the restaurant operating to serve his loyal patrons and keep his staff (safely) working. “We Once his restaurant was allowed to reopen for dine-in service, Logan took necessary precautions to ensure his staff’s, customers’, and community’s health and safety. My staff was great,” he said.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. First and foremost, gift cards provide restaurants with an immediate source of revenue – cash that can be incredibly valuable in the early months of recovery. Immediate Cash Flow. Boost Sales.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Restaurant365

JUNE 24, 2020

You’ve reopened your dining rooms at the allowable capacity in the geographic areas of your restaurant locations. You followed all the new health and safety regulations. Now it’s time to refocus on your bottom line. This requires not only increasing total sales, but also reducing costs. Reevaluate your supply costs.

Point of Sale 78

Point of Sale POS Inventory Employee Relations 78

Modern Restaurant Management

DECEMBER 12, 2019

Husband-and-wife team Craig and Dianne LeMieux, along with their son Kyle and his wife Saverea LeMieux, have served as the brand’s Colorado area developers since 2016. Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment.

Franchise 110

Franchise Franchising Loyalty Program Book 110

EATER

DECEMBER 6, 2022

Capital-T Trends have had the space to take root as customers crowded into dining rooms and traveled around the country, bringing their excited energy with them to red-sauce Italian joints, vibey supper club-inspired spots, and so many pop-ups turned full-fledged restaurants. Ellen Mary Cronin. Eat here now. Thank us later.

2022 98

2022 Fine Dining Dine-in Food Truck 98

Black Box Intelligence

OCTOBER 15, 2021

In the highly competitive restaurant and grocery sector, it’s important to continually monitor the factors impacting share of stomach, especially as the pandemic and recovery continues to unfold. Consumer eating patterns are impacted by the economy, food trends and other factors. How Share of Stomach is Measured. What is market share?

Point of Sale 76

Point of Sale Consumer Goods Social Media Customer Service 76

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. foodservice industry.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. TouchBistro Acquires TableUp.

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

Modern Restaurant Management

SEPTEMBER 23, 2020

Restaurants have been pivoting to reach and serve customers in new ways, and retailers have been seeing the lines blur between brick and mortar and e-commerce. In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding. SpotOn Transact, Inc.

Serving 207

Serving White Paper Food Recycling 207

Modern Restaurant Management

JUNE 24, 2020

“This new feature helped us keep our doors open and continue serving our customers during the recent downturn,” he said. “We are putting our network to work to help 50 million businesses globally not only survive, but also to thrive, along with the communities they serve.” Sellers pay a flat fee of $1.50

Guest Recovery 216

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 216

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Some highlights inlcude: Consumers' projected dining out frequency.

2020 190

2020 Mobile Ordering Guest Recovery Customer Service 190

Modern Restaurant Management

AUGUST 25, 2020

Mechanical systems should be designed to enhance the Indoor Air Quality (IAQ) of the spaces they serve. Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more. Architectural Considerations in HVAC.

Design 213

Design Guest Recovery Consumer Goods Fine Dining 213

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 192

2020 Fast Casual Food Safety Guest Recovery 192

Modern Restaurant Management

SEPTEMBER 15, 2020

As the nation grapples with another wave of restaurant closings and reduced dining room capacity, establishments must quickly respond to the cry for innovation in the industry. Data shows that guests want to dine out but safety concerns are the biggest factor holding them back. No-Touch Menus. Local Promotional Planning.

Technology 240

Technology Guest Recovery Kitchen Safety Social Media 240