Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? Does the energy feel flat, and the customers look bored. Seeing those glazed-over eyes is unsettling, and youre starting to think, Maybe its time to shake things up a bit. Maybe hosting an event could pump some new life into your restaurant.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

APRIL 26, 2024

This requires technology that can analyze ingredients against common allergens and instantly inform the kitchen and serving staff. This requires technology that can analyze ingredients against common allergens and instantly inform the kitchen and serving staff. When customers pay and note their dietary needs, the kitchen gets an alert.

Dietary Restrictions 251

Dietary Restrictions Allergens Point of Sale Customer Experience 251

Lavu

FEBRUARY 28, 2025

Customer Insights : Track orders, dietary preferences, and trends. POS systems are transforming dining by making personalized experiences easy and efficient. POS systems also provide insights into seasonal trends, dietary restrictions, and even price sensitivity. This ensures menus are always accurate and up-to-date.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

7 Shifts

AUGUST 20, 2020

Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before. Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before. Fortunately, tech can help boost operational efficiency in restaurants.

Technology 293

Technology Mobile Ordering Dietary Restrictions Online Ordering 293

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JANUARY 13, 2020

Tenzo said this appears to occur when the restaurant has a larger variety of vegan dishes, showing that people like to have a choice of meals when dining out instead of just one or two options. The evidence is clear: more restaurant guests are interested in plant-based and vegan menu items.

Dietary Restrictions 474

Dietary Restrictions Fast Casual Menu Tip Distribution 474

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake! Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!),

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

NOVEMBER 11, 2019

Americans selected what F&B factors would sway them to a hotel either for the first time, or for a return visit, and aside from a complimentary meal or drink, the data found some of the top selections to be: A variety of food options for all dietary preferences and restrictions: More than 1 in 3 (34 percent).

Travel 297

Travel Food Hotels Loyalty Program 297

EATER

MARCH 11, 2024

The world of dining and drinking is an obstacle course wrapped in a labyrinth wrapped in a logic puzzle — it’s full of pitfalls, gray areas, and bewildering questions that really shouldn’t even be questions (How do I find the bathroom?) Lille Allen Rule No. 1: Share your entrees! and yet, somehow, are. This is not how Eater staffers eat.

Ordering 294

Ordering Dietary Restrictions Fine Dining Coaching 294

Squirrel Systems

JUNE 11, 2025

Whether dining in a busy restaurant or staying at a full-service hotel, customers value speed, personalization, and seamless service. Reliable Connectivity and Instant Updates Enhance Service Speed Today’s guests expect fast, consistent service—no matter the time of day or how busy your dining room or lobby is.

Hotels 66

Hotels POS Dietary Restrictions Loyalty Program 66

EATER

JUNE 4, 2024

Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. at 20 o’clock.) and keep them.

Fine Dining 300

Fine Dining Reservations Seating Online Ordering 300

Lavu

JUNE 13, 2025

Opening an in-house dining space isn’t just a perk—it’s a strategic move for businesses looking to boost employee satisfaction and streamline operations. Workplaces are increasingly launching corporate cafeterias to provide employees with convenient and accessible dining options within the premises.

2025 78

2025 Dietary Restrictions Kitchen Safety License 78

Modern Restaurant Management

JULY 14, 2020

Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

OCTOBER 16, 2019

Ono’s robotic food truck will begin serving the greater Los Angeles community nutritious, delicious, and affordable smoothie blends for under six dollars, and prepared within 60 seconds beginning this Fall. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

JANUARY 3, 2024

We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention. Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Read the first part, here.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

EATER

FEBRUARY 1, 2022

Telly Justice and Camille Lindsley are creating a blueprint for fine dining’s queer future with their upcoming New York City opening, HAGS The dining room at 163 First Avenue in New York’s East Village is barely big enough to fit two people standing side by side.

Fine Dining 246

Fine Dining Front of House Dietary Restrictions Back of House 246

EATER

JULY 21, 2022

While the descriptive menus of the late 20th century aimed to give guests all the information they would need to feel in charge of their personal dining experience, the businesses that chose to eschew descriptions put more control in the chef’s hands. Menus represent the changing values of the restaurant industry.

Menu 261

Menu White Paper Dietary Restrictions Seasonal Menu 261

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. This was largely due to a favorable shift in the Thanksgiving holiday. Same-store sales growth was 1.6 percentage points.”

2019 322

2019 Compost Mobile Ordering Online Ordering 322

EATER

JUNE 12, 2023

I wanted a steak that begged to be smothered in A-1 Sauce , maybe served as an open-face sandwich that really just means “on top of a slice of sourdough toast.” I wanted a steak that begged to be smothered in A-1 Sauce , maybe served as an open-face sandwich that really just means “on top of a slice of sourdough toast.”

Back of House 261

Back of House Dietary Restrictions Food Truck Fine Dining 261

Modern Restaurant Management

FEBRUARY 6, 2020

In addition, her son Naheed brings more than 25 years of experience in restaurant franchising and will serve as CEO of CPK’s Alberta footprint. We look forward to a successful partnership with the Shariffs and to welcoming our Canadian guests to dine with us in Edmonton in the coming months.” CPK Heads North.

Franchising 383

Franchising Franchise Fast Casual 2019 383

Open for Business

JUNE 9, 2023

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Restaurant complaints are unavoidable in the hospitality industry. It’s just a fact of life. Empathize with their feelings of frustration.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

The Rail

JUNE 19, 2023

You can create a unique dining experience based on your traditions, culinary ambitions, and choice of dining atmosphere. By incorporating various elements that simplify and enhance the dining experience, your business can attract more diners and establish a solid reputation.

Dietary Restrictions 147

Dietary Restrictions Customer Experience Social Media Customer Service 147

EATER

JUNE 29, 2022

The fast-casual dining room at Rowdy Rooster. “There’s always been a context of a fried chicken in India,” says chef Pandya. There’s halal fried chicken, sometimes cooked whole, at stands in Delhi. There’s chicken pakora in Mumbai and Kolkata. There’s red chicken fry in Hyderabad. Fried chicken is part of the region’s culinary fabric.

Fast Casual 246

Fast Casual Dietary Restrictions Restaurant Law Food Order 246

Hot Schedules

NOVEMBER 3, 2021

For these travelers, the dining experience will be back on the menu. Finding innovative ways to incorporate novel foods into your menu sets your properties at the forefront of healthy dining. Modern Dining. What Hotel Menu Trends Will Define 2022? b3lineicon|b3icon-tray|?|Tray.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Clover - Restaurants

OCTOBER 18, 2024

A smart approach to splitting checks can elevate the dining experience, streamline restaurant operations , and minimize disputes at checkout. Offering the option to split the check makes it easier for groups to enjoy their dining experience without the stress of figuring out who owes what.

Dietary Restrictions 52

Dietary Restrictions POS Mobile Ordering Customer Experience 52

QSR Automations

JANUARY 31, 2025

Every second counts, every ingredient matters, and every team member plays a vital role in creating a great dining experience. Enhancing Guest Experience to Prevent Wasteful Practices A poor guest experience can lead to food being sent back or customers walking out before being served.

Waste 52

Waste Front of House Operations Back of House 52

Restaurant Clicks

DECEMBER 5, 2021

From takeout sushi to delivery options to dine-in seating, restaurants across the East Village offer guests and residents most anything! In 1984, Hasaki began serving sashimi and Edomae-style sushi. Takahachi has been serving traditional Japanese favorites and sushi for more than thirty years. Best Sushi in the East Village.

Online Ordering 133

Online Ordering Reservations Seasonal Menu Front of House 133

SpotOn

MARCH 18, 2024

On the other side of the dining spectrum, there are restaurants with menus that offer an entire meal at a set price, also known as the prix fixe menu. Even though it's easy to dismiss these menus as a novelty for fine dining restaurants, there's more to the prix fixe than meets the eye.

Menu 98

Menu Dietary Restrictions Fine Dining Seasonal Menu 98

Restaurant Clicks

SEPTEMBER 5, 2021

Pittsburgh has several international dining options. Luckily, we compiled a list of some of the best restaurants in Pittsburgh that you should consider visiting to satisfy your dining needs. Nestled in Pittsburgh’s Cultural District, Gaucho Parrilla Argentina specializes in serving Argentinian dishes.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Restaurant Clicks

NOVEMBER 7, 2021

The Walrus & the Carpenter service is second-to-none, and they have great indoor and outdoor dining options. This restaurant specializes in good, local food served with a smile. Both meats are marinated to perfection and served in generous quantities on homemade taco shells. The Walrus & the Carpenter. Order Online.

Dietary Restrictions 144

Dietary Restrictions Seasonal Menu Online Ordering Reservations 144

EATER

SEPTEMBER 10, 2020

This spring, as Tarun Bhalla was testing out eight-ounce curry packets for a new line of meal kits, he found that they had a tendency to burst open in a shipping test. He’s been looking for a company that can manufacture stronger packets ever since, but he still hasn’t found one. And meetings are hard to arrange during a global pandemic.

Food 212

Food Catering Small Business Retail 212

Restaurant Clicks

SEPTEMBER 19, 2021

Lancaster is one of the most underrated food cities in Pennsylvania. While it’s famous for Amish country, theatre, and rich history, there’s more than mashed potatoes and gravy in this charming city! Lancaster might seem like a big city randomly nestled in the middle of Pennsylvania farmland. Best Restaurants in Lancaster. Make a Reservation.

Seasonal Menu 148

Seasonal Menu Fine Dining Reservations Food Order 148

Restaurant Clicks

SEPTEMBER 14, 2021

Currently, Copperhead Grille is offering heated outdoor dining and over 50 craft, import, and domestic beer choices. Today it’s called “The A,” and that’s the rating the state should give for all the great places to eat in Allentown. You should know that Allentown is a playground for foodies. Best Restaurants Allentown, PA. Grille 3501.

Dietary Restrictions 139

Dietary Restrictions Vineyard Online Ordering Reservations 139

Restaurant Clicks

NOVEMBER 13, 2021

Over the last couple of decades, the Music city has also become known as a serious food city. It’s the center of a trend called New Southern Cooking, which has put Southern dishes and ingredients on the culinary world stage. However, that’s not all that Nashville offers. Lockeland Table. They also have great cocktails available for $7. Order Online.

Back of House 142

Back of House Reservations Fine Dining Online Ordering 142

Open for Business

OCTOBER 12, 2022

You may consider an extensive menu to appeal to pickier eaters and those with allergy or dietary restrictions. Specials, set menus , and additions such as desserts, drinks, or dietary restrictions can help reduce choice overload, help with dietary restrictions, and save servers time on ingredient questions.

Menu 78

Menu Dietary Restrictions Seasonal Menu Design 78