Modern Restaurant Management

DECEMBER 11, 2024

" That's what Jason Cortellesso, Partner & Creative Director at Sport & Leisure , told Modern Restaurant Management (MRM) magazine when discussing the merch program at his latest estabilshment in East Greenwich, Rhode Island that is seeing people to line up before they open on drop days to get their hands on the items.

Merchandise 419

Merchandise Sports Social Media Seasonal Menu 419

Modern Restaurant Management

JANUARY 17, 2025

There is an opportunity for restaurant operators who want to embrace the GLP-1 movement by focusing on portion sizes and crafting "GLP-1-friendly”menu items, Sally Lyons Wyatt, global executive vice president and chief advisor, Circana, told Modern Restaurant Management (MRM) magazine. "By

Beverage 410

Beverage Magazine Education Retail 410

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. These innovations will allow restaurant operators to do more with less and help create smart, seamless experiences that meet rising guest expectations.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

JULY 11, 2025

Brand extension is a way for restaurants to stay relevant, innovative and engage with consumers where they are. Retailers are also embracing limited-time offers and seasonal innovations to drive traffic and create a sense of urgency. This desire is fueling a surge in food and beverage brand partnerships and collaborations.

License 221

License Social Media Retail Loyalty Program 221

Modern Restaurant Management

NOVEMBER 15, 2024

“Our new store design marks a pivotal moment in our brand’s evolution, serving as a cornerstone for our growth and the next chapter of our journey,” said Tony Libardi, Co-CEO & President of Marco’s Pizza. We aimed to bring a fresh, contemporary Marco's brand aesthetic designed for the long term.

Mobile Ordering 221

Mobile Ordering Design Customer Experience Online Ordering 221

Modern Restaurant Management

SEPTEMBER 11, 2024

Future foodspaces will need to be designed to meet the personalized needs of diverse customer bases, according to Culinary Crossroads: How Societal Shifts Are Defining Tomorrow’s Dining , the latest whitepaper from IA Interior Architects research initiative, HumanX. "The

Fine Dining 450

Fine Dining Customer Experience Design Dine-in 450

Modern Restaurant Management

APRIL 29, 2025

Yelp is introducing a slew of new AI-powered updated tools designed to help restaurant operators be more efficient as well as improve the overall dining experience. The Yelp team is doubling down on AI-powered innovation in these 15 new features and updates, but tapping into AI is nothing new for the company.

Operations 221

Operations Front of House Seating Reservations 221

Modern Restaurant Management

JANUARY 10, 2023

“Innovation is in the sweetgreen DNA, and meeting customers where they are is the key to our brand mission; connecting people to real food,” said Jonathan Neman, CEO and Co-Founder of sweetgreen. Modern Restaurant Management (MRM) magazine quizzed the sweetgreen team to learn a bit more about the brand's latest innovation.

Website Management 449

Website Management Customer Experience Food Order Online Ordering 449

Modern Restaurant Management

APRIL 9, 2025

Ballas shares his insights with Modern Restaurant Management (MRM) magazine and discusses issues that must be on the radar for franchises and brands including AI, automation, sustainability, staffing, training, and more. What are some key trends you expect to affect the franchise landscape this year and in years ahead?

Loyalty Program 251

Loyalty Program Franchising Franchise Fast Casual 251

Modern Restaurant Management

DECEMBER 22, 2020

So, whether you are a restaurant proprietor of one, two or many locations, food or inventory supplier, menu designer, online reservation technology or delivery software company, this could be a viable funding option for you. But just applying for a grant does not mean you will secure one.

Employee Relations 547

Employee Relations Small Business Food Supply Leadership 547

Modern Restaurant Management

MARCH 25, 2021

This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering. Modern Restaurant Management (MRM) magazine interviewed Linardi about the digital restaurant experience, contactless payment and more.

Mobile Ordering 614

Mobile Ordering Online Ordering Small Business Customer Experience 614

Modern Restaurant Management

OCTOBER 23, 2024

Modern Restaurant Management (MRM) magazine connected with Mike DiBeneditto, CEO of Golden Waffles, to learn about "waffle-omics" and how the breakfast staple can be a strategic menu asset for restaurant operators. . It really is so easy to innovate around waffles. Taco Tuesday with a Golden Waffles Twist, anyone?

Back of House 221

Back of House Seasonal Menu 2024 Customer Experience 221

Modern Restaurant Management

MAY 8, 2025

Modern Restaurant Managment (MRM) magazine reached out to Shannon O’Shields, VP of Marketing at Rubix, to learn more on how anti-texture is redefining mouthfeel, why it's so important , and what restaurants can do to capitalize on this growing trend. A leader in innovative beverage textures in the foodservice segment is Starbucks.

Social Media 251

Social Media Beverage Influencer Innovation 251

Modern Restaurant Management

MAY 1, 2025

For a deeper dive into what restaurant operators need to know about this trend,, Modern Restaurant Management (MRM) magazine reached out to Geoff Michener, CEO & Founder, dataplor. We also expect this trend to continue progressing as more high-quality, innovative, non-alcoholic beverage options become available.

Influencer 282

Influencer 2025 2023 2024 282

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

AUGUST 6, 2024

The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast casual restaurants.

Customer Experience 493

Customer Experience Fast Casual 2024 Dine-in 493

Modern Restaurant Management

JUNE 20, 2025

From independent eateries to major chain restaurants, chefs and operators are getting creative, introducing innovative dishes and customizable options for younger diners. This shift is fueled by more adventurous young palates and a desire for children's dining experiences to reflect the culinary sophistication enjoyed by adults.

Menu 251

Menu Dietary Restrictions Social Media Catering 251

Modern Restaurant Management

APRIL 14, 2025

The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations. To delve more deeply into the results, Modern Restaurant Management (MRM) magazine reached out to Hope Neiman, Tillster’s chief marketing officer.

Loyalty Program 332

Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

FEBRUARY 17, 2025

Eggs have become a staple item for innovation in quick-service restaurant entrees, and marketing trends like the emergence of all-day breakfast have significantly boosted egg demand.” “While seasonality remains an influencing factor, egg use has grown dramatically over the last 20 years.

Hospitality 221

Hospitality Food Supply Seasonal Menu 2025 221

Modern Restaurant Management

MAY 15, 2025

Pepper discussed his journey with Modern Restaurant Management (MRM) magazine. We’re focused on expanding our footprint, innovating the menu, and supporting our franchisees so that we can bring healthier dining options to even more people across the country.

Fast Casual 221

Fast Casual Food Franchise Franchising 221

Modern Restaurant Management

FEBRUARY 17, 2025

Eggs have become a staple item for innovation in quick-service restaurant entrees, and marketing trends like the emergence of all-day breakfast have significantly boosted egg demand.” “While seasonality remains an influencing factor, egg use has grown dramatically over the last 20 years.

Hospitality 221

Hospitality Food Supply Seasonal Menu 2025 221

Modern Restaurant Management

FEBRUARY 11, 2025

” To delve more into the process of eliminating seed oils, Modern Restaurant Management (MRM) magazine quizzed Daniella Voysey Olson, Chief Growth Officer. This initiative was a multi-year effort that demanded extensive sourcing, innovation, and close collaboration with our culinary team and suppliers.

Social Media 251

Social Media 2022 Sourcing Menu 251

Modern Restaurant Management

AUGUST 11, 2023

Multidisciplinary designer Marissa Zajack is deeply passionate about food and the art of dining. “I seize every opportunity to intertwine my design expertise with the restaurant industry,” she said. Zajack brought the chef's creative vision to life through her branding and graphic design.

Design 419

Design Customer Experience Dine-in Transportation 419

Modern Restaurant Management

FEBRUARY 27, 2025

To learn more about the plans for the growing brand, Modern Restaurant Management (MRM) magazine spoke with Araque and Gonzalez. innovative and unique marketing strategies and 3. JA: Our goal is to keep growing, innovating, and bringing people together through great food. Why you wanted to franchise. What makes it scalable?

Franchise 221

Franchise Franchising Social Media Influencer 221

Modern Restaurant Management

JULY 24, 2024

We use those months to come out with products that are a little more off the wall or are more labor intensive – innovative products that we just do not have the time for during the holiday season when we are working hard to keep up. I start working on the Advent calendar design in January! Someone call me!

Social Media 472

Social Media Cash Management Point of Sale Customer Experience 472

Modern Restaurant Management

JUNE 27, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. “Will this look good on Instagram?”

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. The technology space is still the “wild west” in the spirits realm, and it is likely that technology will continue to innovate, and inevitably consolidate, the playing field.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Restaurant Business

JUNE 27, 2025

With Wetherill came infrastructure that Jeff and Danielle previously couldn’t afford: a team, the small family office, a designer and attorney. Premium Operations Sweetgreen wants to shake its reputation for expensive salad The fast-casual chain is working on its value perception in a way that spotlights menu innovation and avoids discounts.

Fast Casual 177

Fast Casual Franchising Franchise Leadership 177

Restaurant Business

JUNE 11, 2025

Alongside the new menu, the chain has developed a new restaurant design that will serve as a blueprint for future openings. Huddle House brings it in Like Perkins, the rebrand at 270-unit Huddle House involves a new look, menu and restaurant design, with a bigger focus on off-premise. New restaurant designs will have a similar goal.

Fast Casual 188

Fast Casual Front of House Back of House Leadership 188

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. When you come for pick up, you are designated a "locker" and code. This will cause restaurants to innovate their offerings amidst reduced menu sizes. Here are their insights. You order online and receive a code.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

OCTOBER 9, 2024

. "Snacking is all about meeting the moment when a craving strikes," Luis Martinez, senior vice president of R&D and Commercialization at Rubix Foods, a culinary and food science-focused provider of flavor and functional ingredients, told Modern Restaurant Management (MRM) magazine. "With

Seasonal Menu 450

Seasonal Menu Consumer Goods Social Media Customer Experience 450

Modern Restaurant Management

NOVEMBER 16, 2021

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. There are stories nearly every day in the media about innovations in healthcare, breakthrough treatments, and in some cases cures for various illnesses.

Insurance 504

Insurance Cash Management Healthcare Innovation 504

Modern Restaurant Management

FEBRUARY 16, 2023

Modern Restaurant Management (MRM) magazine asked Shanks about the brand's growth, compeition, loyalty, and social media savvy. We have distinguished ourselves in a number of ways including innovation, brand, and quality. What is the XO Marshmallow concept and how is it distinguished from its competition?

Sustainability 460

Sustainability Social Media Customer Experience Consumer Goods 460

Modern Restaurant Management

MARCH 6, 2024

To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. What will the QSR of the future look like and what role will AI-integrated technologies play?

Customer Experience 472

Customer Experience Entertainment Customer Service Transportation 472

Modern Restaurant Management

MARCH 11, 2025

" As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. The restaurants that thrive today are those that balance innovation with human connection. And that evolution is fueling a more innovative, efficient, and people-first future.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Or the story might concern a small but meaningful moment, like a breakthrough recipe idea, a single epic meal, or the thought process underlying the design of a room.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419