Modern Restaurant Management

JUNE 2, 2021

More importantly, we are going to see a stronger first party connection between restaurants and their guests, one that is more personalized–and therefore more satisfactory, as well as better experiences for restaurant employees who have a real opportunity to redefine the role of service. Design-First, Tech-Enabled Operations.

Back of House 197

Back of House Customer Experience Front of House Customer Service 197

Modern Restaurant Management

MAY 18, 2020

launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. Demonstrating the importance placed on the health and well-being of employees and customers. Creating clear and consistent communications with employees and customers to boost efficiency, morale and consumer sentiment. No point of sale?

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Open for Business

FEBRUARY 29, 2024

The experts that you’ve hired to help you — specifically your designer, architect, and contractor — will help you get through everything, but you’ll need to be an active part of the process and take on responsibility as well. You need to be in sync with whatever the regulations are in your specific location.”

License 78

License Certification Kitchen Safety Food Safety 78

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. Designing newsletters and using an email service provider to send them out can cost between $10-$100 per month for new outlets. Increase online orders? One way to keep customers coming back? A great email newsletter.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Lavu

NOVEMBER 10, 2022

Diners want easy ordering options, accurate service, and to receive their food fast. The 2022 State of the Restaurant Industry found that 70% of operators do not have enough employees to support customer demand. But, this process can be automated through the use of self-ordering kiosks. Restaurant customer expectations are high.

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Plus, make sure you enable the Employee Health Check in 7punches so all of your staff can be screened for COVID-19 risk factors before they start their shift. 1 Set goals for the event ??

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. Several COVID-19 restaurant industry trends are also apparent, such as an increase in online ordering and a push towards change industry culture, among others. Online Ordering and Delivery Penetration.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. We are going to fight like our lives and our businesses depend on it.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

7 Shifts

MARCH 27, 2020

Do you have accounts on online ordering sites like GrubHub and Uber Eats? What measures can you take to make customers feel more comfortable ordering from you? Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Scott Lawton, CEO and cofounder at bartaco.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Restaurant365

OCTOBER 8, 2020

These credits are designed to help businesses thrive in economically challenging times. Retaining employees after natural disasters and other events. Many restaurant operators relate the CARES Act with the Paycheck Protection Program (PPP). Employee Retention Credit. What is a tax credit relative to hiring or investment?

Hiring 78

Hiring Employee Relations 2020 2018 78

The Restaurant Times

AUGUST 26, 2022

These apps enable you to centralize different facets of your restaurant’s day-to-day activities, such as accepting online orders, ringing up customers, managing payroll, and tracking performance. It should be easy to use because a system requiring extensive training might lead to frustration for the employees.

2022 69

2022 Management Management Loyalty Program 69

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 122

Online Ordering Hospitality Leadership Design 122

Harbor Touch

NOVEMBER 21, 2022

Make sure you understand all the laws and regulations related to alcohol sales in your state. There may be special licenses or permits you will need in order to open your bar. It is important to research what type of licenses you need in order to serve alcohol in your bar. Do your research. Create an appealing atmosphere.

Bar 78

Bar License Restaurant Law POS 78

Perfect Daily Grind

MARCH 24, 2023

New brand Native Design launches line of coffee tools. New greensquare trading tool launches online. Users will also have access to digital documents and online delivery schedules. GoodNews, which operates 25 stores across Barcelona, Madrid, and Paris, is now one of around 160 coffee-related B-Corp companies in the world.

2023 140

2023 Webinar Beverage Café 140

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Easy online ordering – Easy online ordering was nearly tied for second. Gift Card Sales Boom.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Ken Burgin

JULY 9, 2022

Put them as ‘additionals’ or ‘modifiers’ on your online and QR code menu, not just on a separate tab section – you’re after the maximum in suggestive sales. Menu Design and Sales Techniques. Improve the dessert menu design and layout. Serve and Display for Maximum Sales.

Social Media 88

Social Media Employee Relations Coaching Pricing 88

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. In the cloud-based POS space, systems are designed for every type of restaurant and bar. Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar.

POS 40

POS Bar Brewery Customer Service 40

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Make sure your online presence is locked in.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Restaurant365

JANUARY 7, 2020

The restaurant industry knows that high turnover and unengaged employees can be costly. Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Bingage

JUNE 4, 2020

Related Read – How to Provide Online Food Delivery During COVID-19? Related Read – How COVID-19 Will Change Consumer Eating Out Habits? As restaurants will be open after a long time, then it’s a primary task of you to communicate with your employees. Examine whether the orders are following or not daily.

Food Safety 95

Food Safety Employee Relations Cash Management Government 95

The Restaurant Times

APRIL 8, 2022

The business plan should precisely capture your business objectives, industry-related factors, and financial viability. The chef is the most critical person in the team as they are responsible for cooking the dishes, designing the menu, and leading the rest of the kitchen staff. Also, spend some money on designing the menu and logo.

License 52

License Kitchen Safety Employee Relations Mobile Ordering 52

Modern Restaurant Management

NOVEMBER 30, 2020

Amid all this, you yourself might be asking: “Do I design for a COVID universe or do I design for the last normal?” Virtual restaurants are on the rise this year, but to win with consumers long-term you will need more than an online shop and a bag full of food. ” Worry not. 'What’s In It?

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

The Restaurant Times

JANUARY 14, 2022

In the US, food waste and related packaging account for almost 45% of the material that goes into landfills. Craft a business plan based on your specific requirements while taking cognizance of the company’s objectives, business-related factors, and other general operations. It can help design specific waste reduction programs.

Waste 98

Waste License Loyalty Program Website Management 98

Modern Restaurant Management

FEBRUARY 18, 2021

The name “ghost kitchen” is alternatively called a delivery-only restaurant, online-only restaurant, delivery kitchen, virtual kitchen, shadow kitchen, commissary kitchen, dark kitchen, ghost line, or cloud kitchen. Employee health. LLCs tend to be the best bet for startup ghost kitchens, especially those looking to expand.

License 201

License Restaurant Law Franchise Franchising 201

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. "ezCater's platform provides effortless online ordering and exceptional customer service."

Franchise 165

Franchise Franchising Catering Online Ordering 165

Lavu

MARCH 27, 2020

They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Innovations in efficiency, on the other hand, can lead to long-lasting success, as in the case of the McDonald’s brothers’ systematization of fast food orders. Cost trackings, such as labor costs and food costs.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Restaurant365

JUNE 17, 2022

John Wang (no relation to Libby Wang) of Rocky Mountain Robotech said the software from his company turns a robotic server into a hostess, a runner, waitstaff and a host. “That saves time, and that saves mistakes because everything is being displayed,” Wang said, “so you know what tables have ordered.”

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Hot Schedules

MARCH 31, 2020

The new law is a $2 trillion economic stimulus package designed to repair the economic damage caused by COVID-19 and provide additional protection to individuals and businesses who may lose income due to the pandemic. Required FFCRA Poster The Department of Labor (DOL) has released a mandatory employee rights poster for the FFCRA.

Website Management 120

Website Management Employee Relations Insurance Small Business 120

Restaurant Engine

AUGUST 9, 2023

Tip #1: Treat Your Employees Well While this may not be the first thing that pops into your mind, it is one of the most important things you can do to level up your restaurant. According to the Harvard Business Review (and many others), engaged, happy employees are the secret to your success. Have employee events.

Compost 52

Compost Recycling Website Management Employee Relations 52

Modern Restaurant Management

NOVEMBER 10, 2022

Product liability insurance is designed to protect your business in the event that a customer gets sick from the food they purchased from you. Product liability insurance can help protect you from the cost of these product-related claims. Liquor liability insurance can protect your business from the cost of alcohol-related accidents.

Insurance 189

Insurance Food Truck Food Mobile Ordering 189

The Restaurant Times

OCTOBER 11, 2021

Restaurants are often dependent on a mix of quality, uniqueness, and good service in order to sustain and grow their business. A helpful tool in developing your branding strategy is to look at restaurant marketing case studies online and analyze what did and didn’t work. Branding establishes the personality of a business.

Marketing 52

Marketing Social Media Loyalty Program Website Management 52

The Rail

JANUARY 19, 2023

Electric Vehicle Fleets Many restaurants have a fleet of vehicles for deliveries, marketing purposes, and other restaurant-related business. Instead of waiting for someone to take your order, you can walk up to a self-serve kiosk, order, and pay for your meal. As a result, lines are shorter, and orders are more accurate.

Social Media 59

Social Media Fast Casual Fine Dining Food 59