Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome.

Fine Dining 502

Fine Dining Restaurant Law Outdoor Food Truck 502

Modern Restaurant Management

JUNE 30, 2023

” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. Keeping brand integtrity, the interior featured a walk-up counter, digital menu boards and condensed seating/waiting areas with TVs.

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Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

MAY 21, 2020

If your customers expect you to offer a fine dining experience, they won’t be pleased to know that you’ve upturned your entire restaurant. For their safety and convenience, enable delivery and payment services that allow customers to pay without cash, as well as choose when and how their order should be delivered.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

Modern Restaurant Management

SEPTEMBER 11, 2020

Restaurant segments represented include fine dining, casual dine, fast casual, quick service restaurants and bars. While consumers are eager to return to restaurants, their health and safety concerns continue to hold them back, as 80 percent say they are either very or somewhat concerned about dining in a restaurant.

Fine Dining 507

Fine Dining Fast Casual Innovation Employee Relations 507

ChowNow

APRIL 11, 2025

Slim and stylish is fine, but in a restaurant, function beats form every time. For guests, its a smoother customer experience and more in line with what theyve come to expect from modern dining. A centralized delivery tablet or software order aggregator that funnels all third-party orders into one place. Its a nightmare.

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Front of House Allergens Online Ordering Back of House 195

Modern Restaurant Management

MAY 19, 2020

Gen Z and millennials are likely to return to in-restaurant dining before older guests; and each group will have different concerns. It is important to communicate what you are doing for safety, but don’t forget to highlight the amazing dining experience you have to offer. Anticipation. That’s where value comes in.

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

ChowNow

FEBRUARY 21, 2025

Online ordering and delivery apps. Online ordering has become a core part of restaurant operations, allowing customers to place takeout and delivery orders with just a few quick touches of their screen. Heres a breakdown of the most common types of restaurant apps and how they support your business. 9 FAQs About Restaurant Apps 1.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Restaurants vs. delivery services. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Lavu

OCTOBER 13, 2023

This should include all tables available for seating customers. Optimize seating arrangements: Arrange tables in a way that maximizes the use of available space without compromising customer comfort. casual dining vs. fine dining). This period could be a day, week, month, or any time frame you choose.

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Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

APRIL 22, 2020

As the largest rare wine retailer and wholesaler in the country, we work with fine dining restaurants all across the nation including many that are Michelin ranked, Wine Spectator Grand Award winners. One of our first steps was to offer significant discounts to restaurants that remain open offering delivery and takeout.

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Retail Seating Customer Service Supplies 411

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Of restaurants that have stayed open, many shifted their focus to takeout and delivery. Yelp's Economic Impact Report. Diners are Ready, but Concerned.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Consumer demand is strong in states that have started reopening to dine-in.

2020 324

2020 Food Safety Online Ordering Guest Recovery 324

ChowNow

FEBRUARY 28, 2025

In 2025, the US online food delivery market is expected to reach $424.9 Whether theyre grabbing takeout on the way home from work or scheduling a delivery for later that day, digital ordering has become the norm. Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

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2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

APRIL 20, 2023

Over the years, we’ve honed our collective design approach by testing and fine-tuning layout and operational requirements, equipment adjacencies and clearances, and the types of seating that work best for each location. That said, maximizing restaurant operations and efficiency is an important part of our work.

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Back of House Design Fine Dining Customer Experience 419

EATER

JUNE 4, 2024

Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. and finally lifted. “We

Fine Dining 300

Fine Dining Reservations Seating Online Ordering 300

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. Delivery & takeout Initially, The Snug followed what many restaurants were doing by implementing their own takeout and delivery service.

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Back of House FOH Front of House Point of Sale 284

7 Shifts

OCTOBER 21, 2021

A fine-dining restaurant with an emphasis on ingredients may present the menu simply, with descriptions of where the ingredients are from. Virtual restaurants, also known as ghost kitchens, cloud kitchens, or dark kitchens, are a relatively new concept that's growing alongside the delivery app market. Menu design.

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Fast Casual Food Truck Casual Customer Service 370

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Why not briefly fill rooms by offering an exclusive evening of private pandemic dining?

Hotels 343

Hotels Fine Dining Dine-in Food Safety 343

Modern Restaurant Management

DECEMBER 13, 2019

So, are waiting staff critical to the dining experience? Runners deliver the food, but diners must find their own seat, get their own water from a stand and, if they fancy more wine, go back to the counter to order it. Once seated, they scan the table’s QR code and use an app to make their meal selection.

Customer Service 319

Customer Service Customer Experience Seating Food Order 319

7 Shifts

NOVEMBER 1, 2022

Delivery and takeout options are endlessly accessible for most. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Or maybe it's unique to your area—like being the only fine dining spot in town. Do they prefer takeout or dine-in?

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Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

SEPTEMBER 23, 2020

To support and empower food brands, manufacturers, restaurants, and other industry stakeholders in the UK, Tastewise has accelerated growth, adding localized data of 183K restaurants and delivery menus, over 2.8B social interactions, and 1.2M online recipes.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

FEBRUARY 15, 2022

Rather, the majority of what we're hiring for at a restaurant like Shake Shack—and I would say that this also applies to our full-service fine dining restaurants at Union Square Hospitality Group, are six key emotional skills, that when possessed at a very high level, means someone has a high hospitality quotient, or high HQ,” says Meyer.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Culinary Cues

NOVEMBER 6, 2022

I have been impressed and disappointed in many from those exclusive fine dining establishments with food that should be admired for its beauty to greasy spoons with the best burgers you will ever find. I remember the twelve-seat operation in the French Quarter of New Orleans that served only gumbo, but man was it extraordinary.

Food Truck 449

Food Truck Customer Service Customer Experience Food Supply 449

7 Shifts

JUNE 4, 2021

For fine dining, around 30 percent. Whereas a bakery or pizzeria's most costly ingredients maybe cheese or chocolate, a fine-dining restaurant's could be shellfish and top-of-the-line beef. This can be as a whole or segmented by indoor/outdoor, bar/dining room, or whatever fits your restaurant.

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Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” To celebrate the grand opening, DoorDash is offering $0 delivery fees to DoorDash Kitchens’ restaurants ?including through the end of the year.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Future Food

MARCH 5, 2025

Successful precinct designs are aligned to the key strategy drivers Delivering a modern dining precinct in a club environment demands a holistic strategy that goes beyond architectural or interior design plans.

Fast Casual 78

Fast Casual Fine Dining Customer Experience Dine-in 78

ChowNow

JULY 10, 2024

Make sure you highlight the type of cuisine you’ll be offering and the style of your service (casual dining, fine dining, etc.) This is also a good place to mention any additional outdoor seating you might have. Concept and vision : Explain the overall concept of your restaurant.

Point of Sale 221

Point of Sale Email Marketing License Customer Service 221

SpotOn

JUNE 27, 2025

Misconception 1: You can just turn QR codes on at your restaurant without making any operational changes and it'll work just fine. Fine-tune your serving style What happens after a guest scans a QR code and places their order? At all tables or just outdoor seating? There's no one-size-fits-all answer to this question.

Mobile Ordering 52

Mobile Ordering Online Ordering Back of House Front of House 52

Future Food

MARCH 6, 2025

Successful precinct designs are aligned to the key strategy drivers Delivering a modern dining precinct in a club environment demands a holistic strategy that goes beyond architectural or interior design plans.

Fast Casual 78

Fast Casual Fine Dining Customer Service Customer Experience 78

The Restaurant Times

MARCH 1, 2022

Whether at fast-food counters, neighbourhood taverns, or formal dining halls, they add up to a profound shift in hospitality as we know it. With the introduction of appealing, user-friendly apps and tech-enabled driver networks, as well as shifting customer expectations, ready-to-eat food delivery has emerged as a significant market.

Fine Dining 52

Fine Dining Delivery Food Online Ordering 52

EATER

DECEMBER 7, 2022

And while Vail Resorts poured millions into upgrading the chairs, vaunted local restaurateurs are working equally hard to make their own seats just as attractive. Evrensel sold Toptable in 2014, but the group continues to set the standard for high-end dining in Whistler. Day, and the February long weekend of Presidents Day in the U.S.

Seasonal Menu 240

Seasonal Menu Hotels Tourism Back of House 240

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Talk about what marketing channels you plan to use to get butts in seats. Here is where you'll want to give investors an overview of your business. Check out these successful restaurant ideas.

Point of Sale 397

Point of Sale Back of House Document Download 397

SpotOn

DECEMBER 11, 2024

" They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. The history of fast casual dining The fast casual concept was born in the 1990s but gained popularity in the mid-2000s with the massive success of Chipotle Mexican Grill.

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52