Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 203

2022 Mobile Ordering Guest Recovery Point of Sale 203

Cheetah

DECEMBER 20, 2021

Ghost kitchens, a delivery-only restaurant model with no physical space for dine-in, have become essential lifelines during the pandemic. While different operational strategies and business models are put to the test, one thing is clear – ghost kitchens are not a trend, they are the new reality as delivery and dine-at-home surge.

Front of House 148

Front of House Food Supply Back of House Fine Dining 148

Modern Restaurant Management

OCTOBER 12, 2020

They enhance the customer experience by ensuring that guests are comfortable, or even pleasantly surprised across their interactions with the establishment and with the curbside/delivery process. They adjusted to contactless delivery and other processes to assure guests that their takeout food and pizza was as risk-free as possible.

Customer Experience 211

Customer Experience Fine Dining Mobile Ordering Innovation 211

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” we see the emergence of a few key themes. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

7 Shifts

FEBRUARY 15, 2022

We wanted to take a look back and highlight some of our favorite moments during our first season. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center. says McCutcheon.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. Rely on Technology to Increase Operational Efficiency.

2022 177

2022 Hospitality Loyalty Program Point of Sale 177

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 188

2020 Loyalty Program Mobile Ordering Fast Casual 188

Restaurant Engine

DECEMBER 23, 2020

1: Enhance Contactless Ordering and Payments. This includes ordering and payment options. One tip for restaurant success is to harness the power of your website ordering or even online ordering on your mobile app. Make sure your online website is set up for online ordering and payments. tweet this). #2:

2021 112

2021 Online Ordering Fine Dining Mobile Ordering 112

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. “Will this look good on Instagram?

Fast Casual 115

Fast Casual Front of House Fine Dining Mobile Ordering 115

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 210

2024 Loyalty Program Cash Management Customer Experience 210

Modern Restaurant Management

MARCH 17, 2022

A smaller menu might limit ordering options but not the ability for restaurants to wow their guests. Plus, integrating guest management and order analytics tools can unlock the potential of limited menus for highly targeted customization. Advanced Customization On- and Off-Premise.

Seasonal Menu 172

Seasonal Menu Mobile Ordering Menu Food Order 172

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." After the rapid roll out of vaccines, there has been a particularly sharp increase in numbers of older people in the On Premise too. " Remarkable Resiliency.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Restaurant365

MAY 15, 2020

As you start to reopen your dining room, you undoubtedly have a lot of questions. How much dine-in sales should I expect? How much food should I order? Some of your inventory ordering questions are answered in a recent blog post. Stay-at-home measures have created more reliance on takeout and delivery.

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

The Restaurant Times

JUNE 24, 2020

In the past few years, there has been a steady rise in the popularity of the food delivery business. Considering the demand in the food delivery segment, restaurant operators are increasingly establishing online ordering websites and mobile applications. How To Create A Delivery-Only Restaurant Menu.

Delivery 52

Delivery Menu Marketing Online Ordering 52

Future Food

JUNE 27, 2023

The internal communities of our workplaces and assets can look out and connect with visitors and communities with a fine-grained F&B retail strategy to meet the needs of occupants and visitors with a diverse range of food and beverage options, catering to different tastes, dietary preferences, and cultural backgrounds.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

7 Shifts

JUNE 4, 2021

For fine dining, around 30 percent. Time to break that out again. Whereas a bakery or pizzeria's most costly ingredients maybe cheese or chocolate, a fine-dining restaurant's could be shellfish and top-of-the-line beef. meaning you sold out of your entire inventory once during this period.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

The Rail

JANUARY 19, 2023

Let’s look at four restaurant tech trends taking restaurants and the food industry to the next level. Electric Vehicle Fleets Many restaurants have a fleet of vehicles for deliveries, marketing purposes, and other restaurant-related business. A detailed, well-thought-out marketing strategy can take any restaurant to the top.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

Modern Restaurant Management

MARCH 16, 2020

To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Click here to learn the 10 steps to take now. To help ensure the survival of these restaurants, many of which are family owned, the PR industry has banded together to create a campaign called "Dining Bonds."

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” Family dining was another segment that was hit hard, which includes many buffet-based concepts.

2020 167

2020 Fast Casual Point of Sale Online Ordering 167

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Why Should You Integrate Automated Order Taking?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Touch Bistro

MAY 26, 2021

With so many people out in a sea of stars and stripes on the 4th of July, how do you get them to come to your restaurant? The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Delivery is big business for restaurants right now.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

2020 150

2020 Guest Recovery Kitchen Safety Online Ordering 150

Transact

DECEMBER 18, 2019

Mobile Technology. In 2020, expect more restaurant owners and managers to start leveraging mobile devices more often as a means of managing operations. . Fast-food restaurants like McDonald’s are using self-serve kiosks as a way to improve the ordering experience for their customers. Consolidated Online Ordering and Delivery.

Technology 83

Technology 2020 Mobile Ordering Online Ordering 83

Squirrel Systems

FEBRUARY 24, 2021

The 5 trends we have focused on below cover pertinent changes in dining service, payment and ordering options, and customer preferences that operators ought to keep an eye out for while running their restaurants in 2021. How can your restaurant look forward to growth and stability in 2021?

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining.

Mobile Ordering 128

Mobile Ordering Certification Loyalty Program Kitchen Safety 128

Open for Business

MAY 19, 2023

Still, staying on top of what’s new can help your restaurant stand out from the pack. As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways. Instead, they show orders on a screen and can even help manage how meals are coursed out.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 135

2021 Fast Casual Mobile Ordering Social Media 135

The Restaurant Times

SEPTEMBER 1, 2021

From QSRs and fine-dine restaurants to cloud kitchens, POS software is now powering every form of restaurant. Simplify Ordering & Billing Procedures. POS software handles the tumultuous task of managing orders from various online and offline channels in a restaurant. Take Feedback. Source: Hotelogix.

POS 52

POS Management Management Cash Management 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Fine and Family Dining Hurt by Holiday Shift. Holiday Traffic Not Enough. First, at 2.1

2019 96

2019 Compost Mobile Ordering Point of Sale 96

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

The Restaurant Times

MARCH 8, 2023

Fast food is fast because it cooks quickly, is easy to order, and requires little to no preparation time. Fast casual restaurant concepts provide fast food convenience without the full level of service found in fine dining. Additionally, it frequently costs less than fast-casual eateries.

Fast Casual 52

Fast Casual Casual Food Fine Dining 52

Cheetah

SEPTEMBER 23, 2020

Most restaurants today are using online ordering and reservation software to streamline their table booking process to avoid having to deal with no-show clients and empty eateries. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Resy OpenTable Yelp Tock.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Cheetah

SEPTEMBER 23, 2020

Most restaurants today are using online ordering and reservation software to streamline their table booking process to avoid having to deal with no-show clients and empty eateries. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Resy OpenTable Yelp Tock.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

Loyalty Program 155

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 155

Restaurant Clicks

DECEMBER 6, 2021

The brightly lit Vegas Strip has the most beautiful and incredible hotels in the world, each one with a different theme that takes the most extreme measures to blow guests away. This small, intimate sushi bar offers two-hour time slots to enjoy a long, multi-course menu of sushi made to order.

Fine Dining 134

Fine Dining Reservations Hotels Seasonal Menu 134

Modern Restaurant Management

FEBRUARY 4, 2020

. “Most importantly, there is a robust game plan in place to take the brand forward. While the decision to take on this new opportunity was extraordinarily difficult, I am confident I am leaving the brand in outstanding hands.” He also previously worked with Taco Bell Corporation and Mobil Oil Corporation.

Online Ordering 108

Online Ordering Hospitality Leadership Design 108

Restaurant Clicks

NOVEMBER 16, 2021

Check out my list of the 15 best Mexican restaurants in Houston, Texas below! Hugos has an intimate and chilled-out vibe, and walking into the venue felt like entering a pal’s dining room. One thing that struck me was their inventive and delicious Mexican take on seafood. Order Online. Make a Reservation.

Food Truck 122

Food Truck Airlines Online Ordering Casual 122