Modern Restaurant Management

FEBRUARY 10, 2020

Healthier Hospitals. It wouldn’t be an unusual tally of meals consumed by a patient admitted to a hospital for heart disease or stroke. It’s clearly not health food, yet it’s the type of sustenance offered at hospitals every day nationwide. Council introduced the Healthy Hospitals Amendment Act of 2019.

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Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

JANUARY 27, 2022

The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. As a result, ghost kitchens, delivery-focused kitchens without a storefront or dining area, are growing in popularity.

Kitchen Safety 530

Kitchen Safety Food Safety Audits Food 530

Modern Restaurant Management

APRIL 20, 2020

In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country. 10 feeds one healthcare worker, $300 feeds a unit, and $3,000 feeds a whole hospital floor. . $10 10 feeds one healthcare worker, $300 feeds a unit, and $3,000 feeds a whole hospital floor. Feed the Front Line.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. Now available through Grubhub, it is a delivery-only concept that specializes in antibiotic-free, oven-baked, boneless chicken bites. Credit: Tyga Bites.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 25, 2020

With the evolution of the hospitality design, Heating, Ventilation and Air Conditioning (HVAC) systems will need to adapt to the changing architecture. Studies have shown that better IAQ relates to reduce risk of airborne viruses such as COVID-19. Good mechanical design starts with ventilation, filtration and proper airflow relation.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

Modern Restaurant Management

OCTOBER 12, 2021

In fact, Netspend surveyed more than 900 tipped workers across the restaurant, food delivery, hospitality, salon and spa industries to get a pulse on the financial impacts of COVID-19. According to NPR , average hourly wages in the hospitality industry are nearly 10 percent higher than they were a year ago.

Recruiting 492

Recruiting Cash Management Employee Relations Download 492

Modern Restaurant Management

JULY 16, 2021

Those organizations that could used excess capacity in their existing kitchens to launch all-new, delivery-only brands – even as they continued to serve up items from their existing restaurants’ menus. These virtual brands have allowed restaurants to hone in on hot niche trends (anything chicken related, typically) with consumers.

Management 474

Management Management Insurance Kitchen Safety 474

Modern Restaurant Management

JANUARY 11, 2022

These teams want to focus on customer relations and hospitality, but are instead navigating how to get the supplies they need. By selecting data-rich vendors with expert-level insights, you can outsource some of the supply-chain burden and focus on what matters most – keeping your customers and employees happy.

Operations 474

Operations Supplies Uniforms Employee Relations 474

EATER

NOVEMBER 9, 2020

The big thing to know in food-related election news is California voters gave ride hailing-cum-food delivery services a boost by passing Proposition 22 , a measure that exempts them from treating contract workers like employees, even though a great many of them do the work. of employees. And this week on the podcast (!)

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Delivery Food Truck Employee Relations Food Order 246

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

AUGUST 31, 2021

With the guidance of a skilled agent that is well educated in the hospitality industry, bar and restaurant owners should be able to let the experts lead the way. Employment Practices — Perhaps second only to liquor, employment practices must be acutely detailed in insurance policies for establishments in the hospitality industry.

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Bar Insurance Employee Relations Certification 482

Modern Restaurant Management

MARCH 10, 2020

In response to Coronavirus concerns: Danny Meyer tweeted that The Modern would be closed for a day and every inch sanitized after a guest tested positive for COVID-19, despite being told by the NYS Health Commissioner says no risk of transmission; “Team & guests come first,” the hospitality leader concluded.

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Yelp Economic Average.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. billion transactions and $67 billion in sales in 2024.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JUNE 2, 2021

When thinking about the future of the dining experience post COVID, it is easy to get caught focusing on things like digital only self-service, sci-fi-like drone food delivery and taking pills or shakes instead of food. Almost more than any other sector, we’ve seen this in the restaurant and hospitality industry.

Back of House 493

Back of House Customer Experience Front of House Customer Service 493

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

7 Shifts

MARCH 16, 2020

With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry. Employees do not require a doctor’s note. Focus on other channels like third-party delivery. Offer discounts on delivery/takeout.

Management 369

Management Management Employee Relations Kitchen Safety 369

Modern Restaurant Management

AUGUST 17, 2020

Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). Restaurants vs. delivery services. Despite the popularity of third-party delivery apps, many consumers prefer to interact directly with the restaurant itself.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MARCH 18, 2020

” The Association proposed three separate categories of protection for industry restaurants and employees: directed/targeted financial relief; loans/insurance options for impacted small businesses; and tax measures. Before coronavirus, the recruitment and retention of employees was the top challenge for the restaurant industry.

Insurance 432

Insurance Employee Relations 2002 2001 432

Modern Restaurant Management

JULY 21, 2020

Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. It’s a new world for restaurant owners and managers. Nothing hereunder is intended to constitute legal advice.

Marketing 520

Marketing Food Safety Mobile Ordering Communication 520

Modern Restaurant Management

MARCH 3, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Instead, food employees are now required to use nonlatex utensils, including nonlatex gloves. Litigation.

2020 305

2020 Restaurant Law Employee Relations Mobile Ordering 305

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

SEPTEMBER 23, 2020

To support and empower food brands, manufacturers, restaurants, and other industry stakeholders in the UK, Tastewise has accelerated growth, adding localized data of 183K restaurants and delivery menus, over 2.8B social interactions, and 1.2M online recipes. “We employ hundreds of good, hard-working people who rely on their paycheck.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by 2030. million by 2030. How Do You Stack Up?

2023 508

2023 2022 Consumer Goods Point of Sale 508

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

FEBRUARY 3, 2021

Dealing with a global pandemic and resulting business interruptions and locks downs, working hard to ensure employees are compensated as much as possible, facing down business liability issues – all were big issues in 2020 and are expected to be so in 2021. ” A COVID vaccine campaign, successfully implemented, will help. .

Insurance 531

Insurance 2021 Restaurant Law Fine Dining 531

EATER

DECEMBER 16, 2021

In 2013, Saru Jayaraman founded One Fair Wage to put an end to the tipped minimum wage, which, One Fair Wage has found , perpetuates racial and gender disparities in the hospitality industry. Vianne applied to work as a food delivery worker for Postmates and DoorDash, two relatively recent app-based delivery services.

Back of House 363

Back of House Delivery Employee Relations Mobile Ordering 363

Modern Restaurant Management

AUGUST 31, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Full-service restaurants are exempt from this law if employees sort organic waste. Litigation.

2020 410

2020 Restaurant Law Agriculture Compost 410

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. Jessica’s donation will go towards the construction of the new NICU rooms / wing at the hospital.

Franchise 414

Franchise Franchising Catering Online Ordering 414

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

JANUARY 8, 2024

In 2024, staff shortages will force the hospitality industry to be even more efficient, adopting tech that streamlines all their processes, reducing the workload on their staff as much as possible. – The CataBoom team We must continue to develop our solution to provide more choices for employees.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

MARCH 18, 2021

Delivery shifts into focus Out of all of the metrics that took a sharp decline in early March of last year, there was one that took a sharp incline: delivery roles. With dining rooms closed, the share of shifts that were related to delivery operations increased by 22% early on in April.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

SEPTEMBER 30, 2020

13 percent said it was because they now prefer takeout/delivery. Takeout and delivery: a fast-growing and critical component for restaurant success. Most important factors when it comes to the takeout and delivery. Earning rewards for dining out or ordering takeout/delivery is becoming even more important to consumers.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

7 Shifts

JULY 16, 2021

It can be difficult to get an investor in the hospitality business, as it's an industry with a relatively low rate of returns. List all employees and partners. If you're serving food at your coffee shop, your employees should complete a food handler's course. Freezers you can, among other things, use to store employee food.

License 459

License Hiring Equipment Small Business 459