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Expanding the Definition of Value

Modern Restaurant Management

Sixty-one percent of delivery customers, 54 percent of quickservice patrons, and 41 percent of tableservice diners indicate that being part of a rewards program influences their dining choices. For consumers, being a member of a loyalty program is a growing factor when choosing a restaurant. Restaurants aim to attract more in-person diners.

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This Is Definitely Not Your Nonna’s Tiramisu

EATER

Everything served at Paul Chuanchaisits Los Angeles supper club DAG has some sort of Thai influence, he explains. Filipinos, meanwhile, ever fans of wordplay, have mashed tiramisu up with the banana leaf-wrapped rice cake called suman. The result: tiramisuman.

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Mastering Worker Classification: Seven Essential Tips for Restaurant Owners

Modern Restaurant Management

Tip #2: Understand the Definitions Employees and independent contractors are distinct categories with different rights and obligations. Worker classification—whether an individual is an employee or an independent contractor—can be influenced by three key tests: New Department of Labor Test On January 10, the U.S.

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From Fumbling to Flourishing: Fixing Common Restaurant Marketing Errors

Modern Restaurant Management

Social media, particularly visually-driven platforms like Instagram, works well to show off the experience and ambiance, while partnerships with influencers or food critics can add a layer of prestige. Micro-influencer marketing can also be a goldmine. Text message marketing is another great, yet often overlooked, tool.

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Value Is the New Battleground for Loyalty

Modern Restaurant Management

Guests are significantly pulling back their discretionary spending, which is directly influencing when, how, and what they choose to order at quick-service and fast-casual restaurants. In today’s cost-conscious landscape, that’s the definition of value. How can operators best prep to add kiosks into a storefront?

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‘Coming to Your Restaurant Should be in Everyone’s Feed.’

Modern Restaurant Management

Location definitely matters. This includes ensuring that an influencer is posting your food items on Instagram and TikTok or making a video about their experience. When rolling out a menu item, it’s great to get a “foodie” influencer to come and review. This can be both verbal or non-verbal.

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Maintaining Humanized Interactions in Digital-First Business Environment

Modern Restaurant Management

Nevertheless, while self-service POS systems or AI-enabled customer service chatbots can definitely help in achieving better operational efficiency, these solutions can often feel cold or disconnected. This can present serious issues for a business. Sure, people are busy and always on the go.