Ken Burgin

JULY 17, 2022

Finalise the Festive Menus – it may be months away, but customers want menu and price certainty. Think about how to deliver a great experience with fewer staff – that might mean more self-service and product outsourcing. Review the range of menu styles and pricing – small, medium, large still works for pricing and range.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

7 Shifts

JULY 16, 2021

Create a Menu. Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. This includes but is not limited to your equipment, permits, menu, and marketing. Expected menu prices. Obtain Funding.

License 459

License Hiring Equipment Point of Sale 459

Cheetah

JANUARY 13, 2022

In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . The goal of restaurant loyalty programs is to incentivize customers to purchase from the establishment regularly. Benefits of Restaurant Loyalty Programs.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Goliath Consulting

MAY 10, 2022

However, will raising these prices cause them to lose some loyal customers who cannot afford it anymore? According to Jonathan Maze from Restaurant Business , limited-service and full-service restaurants have raised prices to at least 7% over the past year as grocery prices are soaring as well, which means a more expensive supply chain.

Loyalty Program 78

Loyalty Program Operations Pricing Customer Service 78

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. If your restaurant does decide to go the takeout and delivery route: Is your restaurant’s menu optimized for takeout? states are forcing non-essential businesses to stop operations.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Deliverect

MARCH 17, 2020

One way to still serve your customers is through delivery or takeaway - two options that are supported by most, if not all local governments of the countries and areas in lockdown. You get an onboarding session to guide you through the software and the platform (a free photoshoot for your menu is included).

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Deliverect

APRIL 9, 2021

Does that mean restaurants without a delivery service of their own cannot join the platform? With this hybrid model, Takeaway.com wants to ensure their customers have the largest variety of restaurants to order from. Takeaway.com will get in touch with you to help you upload your menu and get your restaurant online.

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

Modern Restaurant Management

DECEMBER 30, 2020

The most ordered menu item of 2020 came from South Carolina chain, New York City Pizza, and its “New York” thin-crust pizza. Digital transformation accelerates forward as restaurants go virtual : Across both on- and off-premise experiences, technology played an integral role in powering safe options for customers.

2020 191

2020 Merchandise Point of Sale Retail 191

Modern Restaurant Management

OCTOBER 20, 2020

Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Plenty of services exist to take care of the tricky parts. But in a ghost kitchen, employees are the customer.

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Front of House Kitchen Safety Food Back of House 199

Cheetah

AUGUST 28, 2020

Restaurants that capitalize on this create dining experiences that encourage brand loyalty by making customers feel unique. This also allows them to collect data on customer purchases to help them better tweak the menu. It is much easier to streamline inventory management and drive food costs down with a smaller menu.

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

Touch Bistro

MAY 26, 2021

They’ll appreciate subtlety, such as a beautiful flower arrangement in America’s favorite colors, or one well-crafted menu with a special of the day. A mobile POS that you can take tableside to capture customer orders. . This gives you enough time to prepare and customers time to make plans around visiting your restaurant.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Cheetah

SEPTEMBER 16, 2021

Because our products are fresh, our deliveries are on time and we always have our customers’ interest top of mind. Now, Cheetah Plus gives customers even more. We’re bringing more partners onboard constantly and so far we selected companies to help you with website design, online menu, merchandising, online reviews, etc.

Online Ordering 147

Online Ordering Merchandise Food Supply Supplies 147

Perfect Daily Grind

SEPTEMBER 7, 2022

We partnered with Select Service Partner to open Cultivos Coffee in Athens International Airport,” he adds. How is the customer experience affected? You have to focus on your takeaway service because fewer people are going to sit in and drink their coffee,” Pedro advises. What about menu items?

Café 158

Café Franchise Franchising Beverage 158

Sante

JUNE 9, 2020

As the country faces the challenges brought on by COVID-19, two food service industry leaders join forces to revolutionize the dining experience with an innovative sous vide solution. The full-service casual restaurant concept is the brainchild of the industry’s leading hospitality consultant, Jon Taffer.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. Boosting revenue: a closer look The discussion around restaurant tablets centers on two different modes of deployment: customer-driven and server-driven tablets. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Goliath Consulting

APRIL 28, 2022

Hybrid restaurants provide food sections in which customers can sit down and enjoy a meal or a drink, and then they can make their way to the market section where they can buy “take-home and takeout and satisfies grab-and-go appetites.” 1 Some hybrid restaurants offer merchandise, cookbooks, and kitchen equipment as well.

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Fast Casual Food Truck Fine Dining Customer Experience 78

Future Food

OCTOBER 30, 2023

Much of this good work can be compromised when individual operators do not demonstrate the operational standards which they set out to achieve – whether it be a damaged menu board, inconsistent food display standards, inefficient service, poor cleanliness & hygiene standards or lack of uniform standards.

Operations 78

Operations Uniforms Merchandise Small Business 78

Restaurant365

MAY 7, 2020

Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Apicbase

MARCH 28, 2024

It can be calculated for each menu item or as an average for the whole business. The restaurant profit margin takes into account all your revenue streams, from in-house dining and takeaway orders to branded merchandise and meal kits. Each menu item can be engineered for better profitability by making the right adjustments.

Food Truck 52

Food Truck Front of House Allergens Inventory 52

Cheetah

NOVEMBER 23, 2021

Whether you provide full-service corporate catering, or focus on ‘drop-off’ for family gatherings; Whether you’re catering-only, or a restaurant renting a commissary kitchen for the season – increasing profitability is a must. If you crack the right menu and pricing, word of mouth will do the rest. Cheetah the Honest Supplier.

Catering 148

Catering Food Supply Seasonal Menu Supplies 148

Perfect Daily Grind

DECEMBER 2, 2019

By making the most of the increased foot traffic and sales you’ll experience, you could start your 2020 off on a better financial footing, while enhancing your customers’ holidays at the same time. Offering customers limited edition, themed treats is a great way to get them into the festive spirit. Credit: Ana Valencia .

Café 105

Café Seasonal Menu Merchandise Uniforms 105

Modern Restaurant Management

DECEMBER 17, 2020

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” 22 percent of customers are looking to buy restaurant merchandise. Service-related mentions became more positive by 6.0

2020 162

2020 Point of Sale Consumer Goods Seasonal Menu 162

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 129

Social Media 2003 Customer Service Customer Experience 129

Ken Burgin

FEBRUARY 8, 2022

Nothing should interrupt a customer who’s keen to give you money! The sales term is ‘grease the slide’ – removing any friction that stops a customer completing a sale. Make sure they are also available on your e-commerce site for merchandise and delivery orders. Link your POS to the EFTPOS terminal.

Mobile Ordering 60

Mobile Ordering Online Ordering Merchandise Point of Sale 60

BNG Point of Sale

JUNE 16, 2021

Delicious menu? In this article, we provide you with well-known strategies that boost your restaurant sales while also improving the customer experience for more repeat business. How Can Restaurant Owners Increase Customer Sales? . Customers enjoy trying what’s unique in a location. Smart Solutions for Added Growth.

Social Media 52

Social Media Online Ordering Loyalty Program Merchandise 52

SpotOn

MAY 15, 2024

Draft up a special Father's Day dinner menu Steak. Instead of having typical holiday dishes based on the seasonality of ingredients, craft special meal options for a Father's Day menu that'll turn some bearded heads. It'll go well with the kids who want something sweet on this special day. Grilled chicken.

2024 52

2024 Social Media Loyalty Program Seasonal Menu 52

Lavu

MARCH 27, 2020

While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. As CEO John Weber noted in Fast Casual , “Technology adoption will continue [to be] a major factor in satisfying customer expectations and increasing productivities.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

BNG Point of Sale

AUGUST 27, 2021

Barbecue menu items, such as pulled pork, brisket, and ribs, have been trending in restaurants. Industry operators have been focusing on expanding the range of flavors they introduce to their menus and experimenting with unique and innovative barbecues, to meet customer demand (and sometimes plainly to avoid grumbles from customers).

Point of Sale 52

Point of Sale Loyalty Program Merchandise Customer Service 52

Modern Restaurant Management

JUNE 16, 2020

Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base. Marketing : The company immediately changed its marketing approach to take-out and delivery service only. " For Yee, the future is customer driven. "Until

Franchise 118

Franchise Franchising Leadership Food Safety 118

iTab POS

FEBRUARY 5, 2019

Uniquely branding your restaurant is a way to attract and keep customers. Whether it’s the ambiance, decor, or (most importantly) the menu, make sure it’s something that gets everyone eagerly lining up at your door. Giving it character will attract your target customers, and make it known for the vibe it has. Merchandise.

2019 45

2019 Loyalty Program Social Media Merchandise 45

Future Food

JUNE 16, 2020

Winning back these customers will take time and will be dependent, to a large degree, on how well food operators have looked after the customers during lockdown. How customers want to connect with friends in an F&B environment will dictate how food operators will need to connect with customers.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

BNG Point of Sale

JUNE 29, 2021

As outlined in a previous article (insert link to How Much Profit Should You Make in a Restaurant) here are overall profit percentages for different restaurant types: Full-service restaurants: 3 to 5%. It’s all about the food and drinks you serve – after all, those are the reasons your customers left the house in the first place.

Customer Service 52

Customer Service POS Point of Sale Food Truck 52

EATER

AUGUST 19, 2021

As restaurateurs got creative to make up for lost income during the pandemic, many saw opportunity in selling more than just graphic tees and totes to customers who wanted to show their support. The first part of any project is always about getting to know the client, to learn about their personal stories and who their customers are.

Design 110

Design Food Social Media Merchandise 110

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 167

2020 Fast Casual Point of Sale Online Ordering 167

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. There are several ways food-service operators can leverage technology to run a lean operation, with the ultimate goal of securing more business and profits. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Merchandise. It may seem silly at first, but it’s important to know how your customer thinks so that you can best suit their needs. What unique service do you provide? Visual Branding.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78