Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Modern Restaurant Management

AUGUST 17, 2020

Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Mixed take-out bag.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Modern Restaurant Management

JULY 14, 2020

“With 100 years of quick service success, the time has never been more perfect to envision what the next century of White Castle and the restaurant industry looks like. . In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Foodable

AUGUST 17, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. How has curbside delivery and a general push to drive-thru service affected Coca-Cola’s Freestyle Division? How have you as a company adjusted to consumers’ needs amidst COVID-19?

Guest Recovery 52

Guest Recovery 2009 Point of Sale Customer Experience 52

Aaron Allen & Associates

MARCH 19, 2020

The economic slowdown, public markets in distress, supply chains interrupted, tourism coming to a halt, consumers staying at home (which — for many — translates to a lower disposable income), and huge uncertainty can have long-lived effects for many restaurant businesses. Ignoring macro risks is riskier than ever. March 18, 2020.

2020 130

2020 Point of Sale Guest Recovery Government 130

Modern Restaurant Management

DECEMBER 12, 2019

This has resulted in an increased demand for additional cafes across the state, creating a tremendous business opportunity for experienced operators looking to diversify or be part of the brand's early growth in Colorado," said Craig LeMieux, area developer for Tropical Smoothie Cafe. "My More Tropical in Colorado.

Franchise 110

Franchise Franchising Loyalty Program Book 110

The Restaurant Times

OCTOBER 29, 2020

He provides consultancy & project management services to a variety of clients, acting as the de facto sales & marketing lead on their behalf. These safety measures are also essential to retain customer trust. You have to reassure the guests so that they feel comfortable to dine at the restaurant.’

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Culinary Cues

JULY 22, 2021

Now, providing we don’t ignore the still looming dangers of Covid and the challenges of convincing 40% of the population to accept the vaccine, we might stand a chance of long-term recovery. Cookbook sales on Amazon spiked and grocery stores were challenged to keep food on their shelves. Hope springs eternal.

Guest Recovery 449

Guest Recovery Uniforms Point of Sale Customer Experience 449

Aaron Allen & Associates

MARCH 19, 2020

March 18, 2020 Subway Reduces Franchisee Royalties by Half Expecting at least two months of steep sales declines, Subway reduces royalties and ad funding by 50% for its franchisees, in addition to offering to support operators with rent abatement, reduction, and deferral. Ignoring macro risks is riskier than ever. March 18, 2020.

2020 52

2020 Guest Recovery Point of Sale Employee Relations 52

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., The State of the Restaurant Industry. foodservice industry. “The U.S.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. This edition of MRM Research Roundup features diner expecations over the next few months, robots for QSRs, and the best cities for coffee lovers, vegans and vegetarians.

2020 190

2020 Mobile Ordering Guest Recovery Customer Service 190

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. “This new feature helped us keep our doors open and continue serving our customers during the recent downturn,” he said. On-Demand Delivery for Square Online Store.

Guest Recovery 216

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 216

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. Supporting Independents. Ocean Spray Cranberries, Inc.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

DECEMBER 4, 2020

The COVID-19 pandemic has impacted a number of businesses, but few harder than the restaurant industry. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University.

Loyalty Program 146

Loyalty Program Fast Casual Online Ordering Consumer Goods 146

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Yelp Economic Average.

2020 192

2020 Fast Casual Food Safety Guest Recovery 192

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Cynthia (Cyndi) Barnes: Director of Accounting | 35 years. Sandy Reinhardt joined Schostak Brothers & Co.,

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This

Franchise 173

Franchise Franchising Food Truck Loyalty Program 173

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

Catering 101

Catering 2024 2023 Guest Recovery 101

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. While they did see a drop in sales, they did not ever experience a 100 percent revenue loss.

2020 128

2020 Guest Recovery Online Ordering Point of Sale 128

Modern Restaurant Management

JULY 1, 2020

Yelp released an Economic Impact Report outlining economic shifts as restaurants start to reopen for dine-in service and people respond to Black Lives Matter protests across the country. As of June 15, there were nearly 140,000 total business closures on Yelp since March 1. Yelp's Economic Impact Report.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. . "As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. Uber To Acquire Postmates. PPP Loan Data Released.

Mobile Ordering 193

Mobile Ordering Restaurant Law Seating Customer Service 193

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. Many restaurateurs have now found themselves knee-deep in unknown territory of code regulations (and sometimes, violations) and permitting and land use law just to find a way to stay in business.

Fine Dining 201

Fine Dining Restaurant Law Food Truck Outdoor 201

Modern Restaurant Management

OCTOBER 29, 2020

“2020 has been a tough year for restaurants and that’s why we’re focused on providing products and services to help keep their doors open,” said Alex Canter, Ordermark CEO and Co-Founder. Ordermark Raises $120M in Series C Funding. White Castle Flips for Flippy.

Online Ordering 144

Online Ordering Customer Service Seasonal Menu Food Order 144

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

DECEMBER 14, 2020

"With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our Make it This Winter.

Webinar 190

Webinar Customer Experience Mobile Ordering Customer Service 190

Modern Restaurant Management

JANUARY 15, 2021

Full-service restaurant chains, which primarily rely on dine-in customers and had few if any off-premises services when the dine-in restrictions went into effect, bore the brunt of the transaction declines throughout the pandemic. For full-service restaurants now, it’s about government restrictions.

2021 169

2021 Fast Casual Fine Dining Point of Sale 169

Modern Restaurant Management

FEBRUARY 28, 2020

Custom designed to be unlike anything currently on the water, the process to receive permitting and approvals charted unmapped territory for the United States Coast Guard and the City of San Diego. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. “I found inspiration on my travels.

Coaching 168

Coaching Point of Sale Customer Experience Retail 168

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. Includes sales & traffic, off-premise and state by state performance. The impact of those dining rooms opening has been impactful in driving incremental sales for full-service restaurants. percentage point change.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Restaurant365

APRIL 16, 2021

While numbers will vary, many full-service restaurants normally have margins between 3% and 5% , and enterprises like quick service restaurants maintained average margins between 6% and 9% before COVID-19 hit. Your profit may be calculated in dollars, but your profit margin is your profit expressed as a percentage of sales.

Loyalty Program 88

Loyalty Program Point of Sale Guest Recovery Seasonal Menu 88

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving 207

Serving White Paper Food Recycling 207

Modern Restaurant Management

FEBRUARY 14, 2020

“The future of sports, business, art, medicine – you name it – is in the children around us, making it essential to invest in their success.” Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions.

Back of House 132

Back of House Hotels Leadership Design 132

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. Agile businesses that invest in their own online ordering platforms stand to reap benefits from this shift in 2023.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

FEBRUARY 1, 2021

This edition of MRM Research Roundup features the latest restaurant sales stats, brand loyalty, Valentine's Day spending plans and more. Same-Store Sales Fall. The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. The Value of Trust.

2021 196

2021 Loyalty Program Coupons Fast Casual 196