7 Shifts

MAY 23, 2024

Managing a restaurant is not for the faint-hearted. The restaurant business is one of the most competitive industries, and this shows in the fact that only 20% of restaurants succeed in the market. Your stiff competition requires innovative thinking and aggressive growth strategies to stay on top. What are the top 3 expenses of restaurants?

Point of Sale 221

Point of Sale Seasonal Menu Food Supply Cash Management 221

Modern Restaurant Management

DECEMBER 21, 2023

Savvy food and beverage professionals are recognizing the craft beverage category as a gateway to loyal, higher-value customers. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers.

2023 120

2023 2024 Insurance Employee Relations 120

Culinary Cues

FEBRUARY 28, 2021

We know them by name, we oftentimes buy their products and services, we read about their success, and we aspire to be like them in some small way. Now here is the kicker – excellence has very little to do with the price you charge or the type of product or service you provide. Mediocrity has no place in their vocabulary.

Uniforms 449

Uniforms Fine Dining Small Business Customer Service 449

The Restaurant Times

APRIL 7, 2022

A fine dining restaurant in Gulf countries like Oman is a blend of delicacies and a bespoke experience. It is thus, the right time for Omani restaurateurs—and upcoming restaurateurs—to own this bustling dining scene. It is thus, the right time for Omani restaurateurs—and upcoming restaurateurs—to own this bustling dining scene.

Fine Dining 52

Fine Dining Dine-in License Point of Sale 52

The Restaurant Times

DECEMBER 15, 2021

There were a few glitches along the way, given the pandemic, but with takeaway and delivery services, the appetite for eating out is at an all-time high! Keeping this in mind, it can be said that it will be very beneficial to open a casual dining restaurant in the UAE. Steps To Open A Casual Dining Restaurant In The UAE.

Casual 52

Casual Dine-in License Hiring 52

The Restaurant Group

MARCH 11, 2024

But restaurant finances are notoriously complex, with so many types of expenses to manage: Dining and kitchen supplies Commercial real estate Utilities Maintenance Insurance Marketing Payroll And more Restaurant budgeting can be head-scratching and very time-consuming. One example is our restaurant remote management service.

Management 78

Management Management Cash Management Insurance 78

Modern Restaurant Management

JANUARY 5, 2021

In March, businesses were forced to take a step back and look at their business model to ensure that they were addressing their customer’s health, hygiene and safety concerns. So, what can brands do to address the impacts of COVID-19, while being mindful of the past, present and future of customer experience?

Customer Experience 221

Customer Experience Customer Service Airlines Consumer Goods 221

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Get Your Kitchen and Menu Ready to Go ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

APRIL 13, 2022

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. To combat these obstacles among countless others, leaning on point-of-sale (POS) solutions can empower restaurants to quickly leverage new features to maximize profits in a fluctuating service economy.

POS 202

POS Food Supply Mobile Ordering Point of Sale 202

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 185

2022 Hospitality Loyalty Program Point of Sale 185

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. It may also reduce the restaurant’s employees exposure to the virus through customer contact.

Delivery 125

Delivery Hiring Transportation Food Safety 125

Restaurant365

MARCH 25, 2020

Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. As many restaurant operators transition from dine-in service to delivery and takeout service only, there are many operational decisions to make. Update your website’s home page.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Society Insurance

NOVEMBER 15, 2022

As a bar or restaurant owner, you know that your night isn’t over when the last customer leaves. When the door closes and the lights come back up in the dining area and bar, there are still tasks to complete before the night is truly done. Taking inventory and reporting low-stock items to the chef or manager. Updating food labels.

Front of House 97

Front of House Food Safety Cash Management Back of House 97

Modern Restaurant Management

AUGUST 13, 2021

When serving a large customer base, smokers are a huge asset to restaurants. The National Fire Protection Association (NFPA) reported that cooking equipment is the leading cause of fires in dining establishments. It’s no surprise that many restaurant owners, especially Texans, rely on meat smokers as a staple cooking appliance.

Insurance 199

Insurance Kitchen Safety Equipment Customer Service 199

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Average customer headcount. Customer Acquisition Costs. Customer Retention Rate. For fine dining, around 30 percent. For fine dining, around 30 percent. Break-even point.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Open for Business

FEBRUARY 29, 2024

The information provided in this article does not, and is not intended to, constitute legal or financial advice; instead, all content is for general informational purposes only. Information in this article is presented “as-is” and may not constitute the most up-to-date information.

License 78

License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

JANUARY 28, 2020

restaurant delivery revenues are expected to reach nearly $80 Billion by 2022 and digital ordering and delivery has grown 300 percent faster than dine-in traffic since 2014. 20 percent of consumers say they spend more on off-premise orders compared to a regular dine-in experience. Projected U.S. Need more proof?

Delivery 196

Delivery Consumer Goods Online Ordering Customer Service 196

The Rail

NOVEMBER 2, 2023

Adapting offerings based on the season is an expected, if somewhat inconvenient, requirement of working in the service industry. If you’re an established restaurant owner, you likely know that the most severe of these changes tend to be required around summer and winter, when extreme weather can alter customer behaviors and expectations.

Sustainability 52

Sustainability Seasonal Menu Audits Outdoor 52

EATER

JULY 7, 2023

Lille Allen/Eater After years of artificially low menu prices, service fees feel like an inevitable, annoying part of dining out now If you’re the type of diner who regularly eats at restaurants, you’ve almost assuredly noticed a “service fee” tacked on to your check at one establishment or another.

Front of House 98

Front of House Back of House Customer Service Restaurant Law 98

Open for Business

MARCH 1, 2023

million workers came back to the accommodation and food service sectors. Many workers found jobs in other industries offering more stability or benefits like health insurance. The restaurant labor shortage is still one of the industry’s biggest challenges even 3 years after the start of the pandemic. Bureau of Labor Statistics data.

2023 78

2023 Insurance Front of House Hiring 78

Modern Restaurant Management

DECEMBER 16, 2020

Customers should expect the same degree of food safety from delivery as they do when dining in a restaurant. Restaurants should be able to offer alcohol to customers through third-party delivery in a safe and legal manner. ” Delivery represents one of the most important segments of growth for the restaurant industry.

Delivery 186

Delivery Food Safety Online Ordering Food Order 186

The Rail

JUNE 19, 2023

You can create a unique dining experience based on your traditions, culinary ambitions, and choice of dining atmosphere. One strategy that can be particularly impactful is to build a customer-centric brand. A truly customer-centric restaurant brand reflects this.

Dietary Restrictions 59

Dietary Restrictions Customer Experience Social Media Customer Service 59

Modern Restaurant Management

MARCH 18, 2020

“Without aggressive action from the federal government, many restaurants that are a staple of local communities will simply never resume service.” Without aggressive action from the federal government, many restaurants that are a staple of local communities will simply never resume service.

Insurance 157

Insurance Employee Relations 2002 2001 157

Restaurant365

OCTOBER 15, 2021

With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. However, store managers can optimize labor costs if they have access to the right data. Total labor cost. Hourly Employees. Overtime pay, usually coming in at least 1.5

Management 148

Management Management Point of Sale Employee Relations 148

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. In 2021, I worked in a restaurant that promoted itself as the future of dining. Shutterstock. an hour in some states.

Mobile Ordering 123

Mobile Ordering Customer Service Food Order Online Ordering 123

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

7 Shifts

AUGUST 27, 2020

Your core values are the everyday standards set for your employees, whether they’re serving customers or working together as a team. Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Mad Mobile

JANUARY 30, 2024

In today’s fast-paced world where convenience is king and customer experience reigns supreme, restaurants are switching up their service game. Welcome the simplicity and efficiency of tableside ordering services. Kiosks : Kiosks allow customers to order and pay at the device. What is tableside ordering?

Ordering 40

Ordering Mobile Ordering Customer Service Customer Experience 40

The Restaurant Group

SEPTEMBER 16, 2020

Furthermore, roughly two-thirds of consumers who opt for curbside pickup now say they will likely continue to utilize this service even after restrictions are lifted. Changes and Opportunities in 2020 and Beyond. Needless to say, this has been a year like no other with unprecedented challenges. Restaurant Industry Changes.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Modern Restaurant Management

MARCH 16, 2020

To help ensure the survival of these restaurants, many of which are family owned, the PR industry has banded together to create a campaign called "Dining Bonds." The dining bonds are being offered by participating restaurants across the country at a suggested savings of 25 percent when purchased.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Modern Restaurant Management

JUNE 17, 2020

Most restaurants now are dealing with a fraction of their normal staff due to the reduction in operations, either because of state by state social distancing requirements and/or a diminished number of patrons who are willing to dine out these days. Essential to calming the storm is communication with your customers.

Employee Relations 193

Employee Relations Food Safety Small Business Government 193

EATER

FEBRUARY 24, 2021

Footage from a nearby security camera showed a person slowly driving a white pickup truck down the street by McGillin’s outdoor dining setup, which is a block and a half away from the pub. Left with fewer heaters, restaurants are unable to accommodate as many outdoor customers. It was after 1 a.m.

Outdoor 108

Outdoor White Paper Back of House Insurance 108

EATER

JANUARY 21, 2021

The apps offer infrastructure to tackle delivery, while simultaneously employing suspect practices like charging exorbitant fees to the restaurants that use the services. As we enter a new year, pushback against delivery apps and predatory practices is growing — in courtrooms, polling booths, and within restaurants and their customer base.

Delivery 129

Delivery Customer Service Food Order Online Ordering 129

EATER

MAY 17, 2021

Since July 2020, Cohen and a much smaller crew of six have produced intricate soups (fava bean bouillabaisse), salads (pomelo and watercress), and sandwiches for takeout and delivery, and opened limited dine-in service on a street patio. to -$2.48 (loss) Profit (outdoor dining): $0.90 (profit). That’s exactly what she did.

Food Order 145

Food Order Delivery Food Safety Compost 145

7 Shifts

DECEMBER 13, 2021

The pandemic has made me appreciate (even more) how special dining and going out with your loved ones can be. Restaurant Workers Say Sanitation Is Important for their Satisfaction. of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Closing Thoughts.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Cheetah

APRIL 12, 2021

To say that ghost kitchens and third-party delivery services are experiencing a boom would be a gross understatement. Although Millennials were the primary consumer of technology-enabled services, they were joined by a whole new section of consumers once the pandemic hit. Reading Time: 4 minutes. Increased Demand for Food Delivery.

Delivery 148

Delivery Food Online Ordering 2030 148