Modern Restaurant Management

NOVEMBER 17, 2023

If an intoxicated customer leaves a restaurant and causes injury to someone while driving, it could be tied back to the restaurant that served them. Liquor Liability Insurance protects a small business that manufactures, sells or serves alcohol. Identifying signs of inebriation is a must-have ability for your whole bar team.

Insurance 203

Insurance Restaurant Law License Small Business 203

Modern Restaurant Management

MARCH 13, 2024

Understanding the Drought The labor shortage has hit hard, with many restaurants operating below capacity despite a rebound in customer demand. The gap between available positions and willing, skilled workers has widened, putting pressure on service quality and business sustainability. Creating a positive work environment is crucial.

Loyalty Program 196

Loyalty Program Customer Service Customer Experience 2024 196

The Restaurant Times

SEPTEMBER 19, 2021

Time has never been better to open your food truck, and the most critical business step is investing in insurance. Owning a food truck offers a relatively low startup cost, location flexibility, and customers can’t get enough of affordable roadside cuisine. Insurance companies, on the other hand, see food trucks in a different light.

Food Truck 52

Food Truck Insurance Food Transportation 52

Modern Restaurant Management

DECEMBER 31, 2020

According to a recent study , 44 percent of Americans use food delivery services, and the entire country spends over $100 billion on food delivery in a year. For restaurants who are not able to employ their own delivery drivers, third-party delivery services like Grubhub, Uber Eats and EatStreet handle the delivery.

Delivery 231

Delivery Insurance Customer Service Online Ordering 231

Modern Restaurant Management

MARCH 9, 2023

Society Insurance, which provides coverage to the hospitality industry, has put together four tips on how restaurants and bars can help create a safer environment on St. There are a variety of laws and regulations that could impact a business in relation to service of alcoholic beverages. Closely monitor alcohol service.

Bar 180

Bar Insurance Restaurant Law Point of Sale 180

Modern Restaurant Management

MARCH 5, 2024

Safety training and creating a culture of safety are both critical for mitigating these risks, helping restaurants establish environments that protect staff and customers, which also goes a long way toward keeping insurance premiums low and protecting the bottom line. Encourage Managers to Lead by Example Safety starts at the top.

Training 167

Training Food Safety Employee Relations Insurance 167

7 Shifts

JANUARY 10, 2024

Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team. Table of Contents What is a service charge?

FOH 221

FOH Front of House Customer Service Back of House 221

7 Shifts

JANUARY 10, 2024

Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team. Table of Contents What is a service charge?

FOH 195

FOH Front of House Customer Service Back of House 195

Modern Restaurant Management

DECEMBER 21, 2023

Savvy food and beverage professionals are recognizing the craft beverage category as a gateway to loyal, higher-value customers. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers. The impact of these technological shifts is multifaceted.

2023 123

2023 2024 Insurance Employee Relations 123

Modern Restaurant Management

MAY 25, 2022

Quality food and top tier service with the incentivization of loyalty programs and a good location should be enough to get a good share of local customers. Society Insurance has compiled three tips to help find new customers for your restaurant and bar. Have your staff encourage satisfied customers to leave a review.

Email Marketing 189

Email Marketing Social Media Food Truck Loyalty Program 189

The Food Corridor

SEPTEMBER 14, 2020

From a customer getting sick from a foodborne illness, or an unexpected fire or theft, to loss of income through a fridge or freezer failure, risk is part of the business. The way to mitigate the risk is to take out a robust insurance policy. They pool the customer premiums to cover any claims. What the FLIP is the Solution?

Insurance 52

Insurance Food Truck Food Catering 52

Modern Restaurant Management

DECEMBER 21, 2023

Let us pass on the knowledge and expertise that we have gained in our 100+ years in the insurance business, so you can take a few things off your plate – and gain peace of mind. Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance and cleaning service.

2024 189

2024 Kitchen Safety Cash Management Insurance 189

Modern Restaurant Management

SEPTEMBER 29, 2023

” Society Insurance has been working alongside business owners for more than a century, seeing first-hand the devastating effects a fire can have on the establishments that make communities great. Bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance, and cleaning service.

Bar 189

Bar Kitchen Safety Equipment Insurance 189

7 Shifts

OCTOBER 31, 2023

It’s frustrating when the customer service rep doesn’t understand the system or tries to shift the blame onto a third party. One of the most impressive aspects of 7shifts is the customer service availability. I look forward to using their services for a long time!”

Customer Service 221

Customer Service Information Pricing Insurance 221

7 Shifts

NOVEMBER 23, 2023

Support and Customer Service How responsive and effective is your current provider's support? Find out about each provider’s customer service and support so you know if they can be counted on to resolve issues quickly. One of the most impressive aspects of 7shifts is the customer service availability.

Download 221

Download Employee Relations Demo Customer Service 221

The Restaurant Group

MARCH 11, 2024

But restaurant finances are notoriously complex, with so many types of expenses to manage: Dining and kitchen supplies Commercial real estate Utilities Maintenance Insurance Marketing Payroll And more Restaurant budgeting can be head-scratching and very time-consuming. One example is our restaurant remote management service.

Management 78

Management Management Cash Management Insurance 78

Modern Restaurant Management

SEPTEMBER 24, 2021

Delivery is an essential part of restaurants nowadays, which is why there are more restaurants partnering with third-party delivery services, even if they already have their own in-house delivery. If you monitor these reports regularly, you’re going to know right away when one third-party service is outperforming the others.

Delivery 214

Delivery Insurance Online Ordering Uniforms 214

Modern Restaurant Management

JANUARY 5, 2021

In March, businesses were forced to take a step back and look at their business model to ensure that they were addressing their customer’s health, hygiene and safety concerns. So, what can brands do to address the impacts of COVID-19, while being mindful of the past, present and future of customer experience?

Customer Experience 223

Customer Experience Customer Service Airlines Consumer Goods 223

7 Shifts

APRIL 7, 2021

New CDC restrictions not only hindered capacity percentages but changed the way employees interacted with customers daily. In some cases, the employer will also educate employees on outside resources like life insurance, homeowners insurance, and even home warranty services.

Training 370

Training Food Safety Customer Experience Insurance 370

Modern Restaurant Management

JULY 27, 2023

Financial insecurity has hit all-time highs in many segments of the workforce, including the restaurant and quick service restaurant (QSR) industries, whose workers tend to be more underserved with less access to affordable banking services. According to a 2021 estimate by the Federal Deposit Insurance Corporation (FDIC), there are 4.5

Cash Management 162

Cash Management Insurance Customer Service Government 162

Modern Restaurant Management

OCTOBER 3, 2022

An internal study with Society Insurance policyholders who experienced fires found that the majority of fires were due to cooking equipment, costing in excess of $5.4 Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance, and cleaning service. Train all staff on their use.

Kitchen Safety 212

Kitchen Safety Equipment Insurance Restaurant Law 212

Modern Restaurant Management

APRIL 13, 2022

To combat these obstacles among countless others, leaning on point-of-sale (POS) solutions can empower restaurants to quickly leverage new features to maximize profits in a fluctuating service economy. Making data-driven decisions will provide valuable insights to ensure profitability regardless of changing customer preferences.

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

Culinary Cues

FEBRUARY 28, 2021

We know them by name, we oftentimes buy their products and services, we read about their success, and we aspire to be like them in some small way. Now here is the kicker – excellence has very little to do with the price you charge or the type of product or service you provide. The big misconception is: “You get what you pay for”.

Uniforms 449

Uniforms Fine Dining Small Business Customer Service 449

Sling

NOVEMBER 23, 2023

Some services absolutely demand special equipment (and even special training), and offering them right out of the gate can put a serious dent in your startup capital. 7) Arrange for business insurance Landscapers often work around expensive buildings, vehicles, and other structures/utilities.

Insurance 78

Insurance Equipment Customer Service Hiring 78

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. It may also reduce the restaurant’s employees exposure to the virus through customer contact.

Delivery 153

Delivery Hiring Transportation Food Safety 153

Sling

OCTOBER 7, 2023

Take the time to learn as much about the cleaning industry as possible, including answers to questions like: Is there a need for cleaning services in your area? Will your cleaning business focus on residential or commercial services? You and your employees are going to be interacting with your customer’s property.

Insurance 78

Insurance Advertising Customer Service Website Management 78

Modern Restaurant Management

SEPTEMBER 30, 2021

Society Insurance has been working alongside restaurant owners for more than a century, seeing first-hand the devastating effects a fire can have on the establishments that make communities great. Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance, and cleaning service.

Kitchen Safety 179

Kitchen Safety Insurance Equipment 2012 179

Modern Restaurant Management

OCTOBER 13, 2021

How do restaurant operators find efficiencies to minimize costs without degrading quality or service? At the same time, restaurants are grappling with staffing issues, with recent research showing that one in three food service workers doesn’t want to stay in the industry. Each year, insurers pay out $2.5

Food Safety 245

Food Safety Equipment Customer Service Point of Sale 245

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. There are generally two approaches.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Society Insurance

DECEMBER 20, 2022

Here we’ll go over the details of working with an AES service contractor to maintain your system. Your AES service contractor will provide consultations, planning, routine maintenance, and inspections. The AES needs to be serviced on a semi-annual basis, per the National Fire Protection Association (NFPA). Be prepared.

Insurance 97

Insurance Kitchen Safety Equipment Customer Service 97

Society Insurance

NOVEMBER 15, 2022

As a bar or restaurant owner, you know that your night isn’t over when the last customer leaves. Closing checklists will vary for each establishment; cafes and quick-service restaurants will probably have different needs at the end of a day. Finally, don’t forget about the safety of your employees.

Front of House 97

Front of House Food Safety Cash Management Back of House 97

Modern Restaurant Management

MARCH 3, 2022

.” No truer words were spoken by Benjamin Franklin and is a mantra that resonates deeply for businesses in the food service industry—many of whom are in recovery mode in the midst of the COVID-19 pandemic. That’s five to seven times more energy used by food service than in a commercial space. IoT to the Rescue.

Food 212

Food Food Safety Customer Service Customer Experience 212

Modern Restaurant Management

OCTOBER 27, 2023

Understanding how to prepare your staff for a fresh coat, what styles of paint, and finishes can help you create a space that is inviting, warming, or even exciting for your customers. Front of House Customers will always notice the colors and ambiance of the space when first upon entrance. And will every area be clean by service?

Bar 189

Bar Front of House Back of House Customer Service 189

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

AUGUST 13, 2021

When serving a large customer base, smokers are a huge asset to restaurants. Society Insurance has established a list of meat smoking hazards and how to prevent these hazards from causing significant damage to one’s business. Clean and Properly Dispose of Hazardous Material and Build Up.

Insurance 203

Insurance Kitchen Safety Equipment Customer Service 203

Open for Business

FEBRUARY 29, 2024

Set up service contracts right away Before your contractor and subcontractors disappear, bring in your equipment service vendors and set up maintenance contracts. It’s very expensive to call for service at night and on weekends, which are most restaurants’ primary operating hours.

License 78

License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

JUNE 1, 2020

Shortages in customer demand or employee services. Insurance coverage is an excellent resource to have as part of your risk response strategy. Insurance policies cover injury to employees or customers on your premises, damage from inclement weather, and much more. Cybersecurity threats. Operating system failure.

Hospitality 182

Hospitality Insurance Food Supply Social Media 182