7 Shifts

JANUARY 10, 2024

Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team. Table of Contents What is a service charge?

FOH 221

FOH Front of House Customer Service Back of House 221

Modern Restaurant Management

DECEMBER 21, 2023

Let us pass on the knowledge and expertise that we have gained in our 100+ years in the insurance business, so you can take a few things off your plate – and gain peace of mind. Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance and cleaning service.

2024 184

2024 Kitchen Safety Cash Management Insurance 184

Modern Restaurant Management

SEPTEMBER 29, 2023

” Society Insurance has been working alongside business owners for more than a century, seeing first-hand the devastating effects a fire can have on the establishments that make communities great. Bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance, and cleaning service.

Bar 182

Bar Kitchen Safety Equipment Insurance 182

Modern Restaurant Management

DECEMBER 21, 2023

Savvy food and beverage professionals are recognizing the craft beverage category as a gateway to loyal, higher-value customers. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers. The impact of these technological shifts is multifaceted.

2023 120

2023 2024 Insurance Employee Relations 120

7 Shifts

JANUARY 10, 2024

Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team. Table of Contents What is a service charge?

FOH 195

FOH Front of House Customer Service Back of House 195

7 Shifts

MAY 23, 2024

For example, if you notice that some of your customers don't eat the vegetables you serve as a "side dish" for your meals, you can make it optional or an add-on. Solutions can include preparing for possible changes in pricing, staffing, customer trends, and new technology.

Point of Sale 221

Point of Sale Seasonal Menu Food Supply Cash Management 221

Culinary Cues

FEBRUARY 28, 2021

We know them by name, we oftentimes buy their products and services, we read about their success, and we aspire to be like them in some small way. Now here is the kicker – excellence has very little to do with the price you charge or the type of product or service you provide. PLAN BETTER – TRAIN HARDER.

Uniforms 449

Uniforms Fine Dining Small Business Customer Service 449

Modern Restaurant Management

OCTOBER 3, 2022

An internal study with Society Insurance policyholders who experienced fires found that the majority of fires were due to cooking equipment, costing in excess of $5.4 Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance, and cleaning service. Train all staff on their use.

Kitchen Safety 208

Kitchen Safety Equipment Insurance Restaurant Law 208

Culinary Cues

AUGUST 28, 2020

Remember all of those exciting things that you did to draw customers in when business was great? It seems that far too many restaurants when faced with the extraordinary challenges of the day are relegating their operations to utilitarian delivery of product and service. Work at it, train for it, stand behind it, and make a difference.

Social Media 438

Social Media Communication Loyalty Program Training 438

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

JULY 13, 2023

While this is convenient for customers, what are the implications for restaurants—and is this good for employees? Table of Contents Efficiency Accuracy Security Cost Recordkeeping Training Trust & Transparency 1. Training Implementing new technology in your business means disrupting the status quo.

Cash Management 195

Cash Management Back of House Training Insurance 195

Modern Restaurant Management

NOVEMBER 8, 2022

Your restaurant is open and customers are back. Workers’ compensation data shows an uptick in the number of new employees injured on the job, especially in the hospitality and food service industries. Inadequate training. Businesses may skimp on the length and depth of training programs in the rush to hire.

Management 189

Management Management Food Safety Hiring 189

Modern Restaurant Management

SEPTEMBER 30, 2021

Society Insurance has been working alongside restaurant owners for more than a century, seeing first-hand the devastating effects a fire can have on the establishments that make communities great. Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance, and cleaning service.

Kitchen Safety 174

Kitchen Safety Insurance Equipment 2012 174

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. There are generally two approaches.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Sling

NOVEMBER 23, 2023

Some services absolutely demand special equipment (and even special training), and offering them right out of the gate can put a serious dent in your startup capital. 7) Arrange for business insurance Landscapers often work around expensive buildings, vehicles, and other structures/utilities.

Insurance 78

Insurance Equipment Customer Service Hiring 78

7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Ken Burgin

FEBRUARY 13, 2024

What is the typical service like on a busy shift? Getting an idea of the pace, volume, and intensity of service can help applicants gauge if they’re a good fit for the environment and what will be expected of them during peak times. Are there opportunities for further training, or to attend workshops and events?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Open for Business

FEBRUARY 29, 2024

Include health code and food handling safety in employee training Some states require every employee on staff to go through food safety training, while others only require certain individuals to go through it. It’s very expensive to call for service at night and on weekends, which are most restaurants’ primary operating hours.

License 78

License Certification Kitchen Safety Food Safety 78

Restaurant365

OCTOBER 15, 2021

With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Sales Per Labor Hour (SPLH) and Customers Served Per Labor Hour. It tracks which service times are the most productive, and which can be improved.

Management 148

Management Management Point of Sale Employee Relations 148

Sling

OCTOBER 31, 2022

Getting a customer-centric point of view can go a long way toward helping you make the right decisions. What insurance is necessary? As you investigate the different types of gyms, keep in mind that the narrower your focus — i.e., powerlifting and Olympic lifting — the narrower your pool of potential customers may be.

Insurance 78

Insurance Website Management Equipment Advertising 78

7 Shifts

SEPTEMBER 19, 2022

The restaurants that are able to keep employees around treat the employee experience with as much regard as the customer experience, if not more. Without solid training and growth opportunities, you could be letting great employees go to the restaurants that already have them. Communication breaks down.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Open for Business

MARCH 1, 2023

million workers came back to the accommodation and food service sectors. Many workers found jobs in other industries offering more stability or benefits like health insurance. Others got job training or education and started new careers in fields like teaching or logistics. The gap between supply and demand continued.

2023 78

2023 Insurance Front of House Hiring 78

Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. Restoke manages back of house functions like recipes, menus, ordering, work lists, staff training, plus health & safety.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Goliath Consulting

APRIL 28, 2020

Meanwhile, smaller restaurants had to turn to third-party delivery services like Doordash, UberEats, Grubhub to deliver food to their customers. However, the main issue with these third-party services have been their exorbitant fees, often ranging from 25 to 30 percent of sales (4).

Delivery 107

Delivery Food Back of House Franchise 107

Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers. Consistency is king in customer retention.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Goliath Consulting

SEPTEMBER 6, 2022

Take note of how they interact with customers and co-workers. As most Gen-Z are aging out of their parent’s insurance policies, it’s best to highlight those benefits if your business offers them. Offer mentorship and training. The best way to avoid this is to offer proper training initially. Contact Us.

Hiring 78

Hiring Communication Training Email Marketing 78

Ken Burgin

JULY 25, 2021

Google Alerts is a content change detection and notification service, based on the Google search engine. Over time, you’ll find the Alerts that are most useful, and ‘train’ it to create profitable opportunities. This can be done by putting quotes around both words: “new insurance office” huntingdale.

Coupons 88

Coupons Marketing Insurance Café 88

Hot Schedules

FEBRUARY 23, 2022

health insurance and 401k plans), some creative thinking can create a work environment employees want to remain at without driving up expenses. Like major credit cards and membership associations, large brands have the resources to pool together significant discounts across myriad products and services, which they’re able to offer employees.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

The Restaurant Times

JANUARY 23, 2022

The catering industry includes companies that provide individual event-based food services. You will be able to prepare meals for your customers irrespective of where they choose to organize the event and do it in larger quantities than you would if you were operating from your home kitchen. . Get Insured. General insurance .

Catering 75

Catering License Insurance Food Supply 75

Ken Burgin

AUGUST 6, 2022

Communication to: Staff; Suppliers; Customers; Guest representatives eg concierges; Owners and directors; Banks and lenders; Media. Adequate Insurance coverage – does it cover current risks and equipment? If and when –it hits the fan, what is your communication plan ?

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. But knowing how to teach empathy can make a serious impact on your staff, customers, and the bottom line. In fact, teaching empathy can be a helpful part of every restaurant training program. After all, hospitality is a two-way street. Credit: Getty Images.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Restaurant Engine

JUNE 23, 2021

The pandemic presented an opportunity for restaurant delivery services. For most of your restaurant customers, delivery is an expected service. Doing this lets you find more customers near you and reach a larger audience. Using delivery sites exposes you to more potential customers by increasing your visibility.

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80

Ken Burgin

JULY 25, 2021

Google Alerts is a content change detection and notification service, based on the Google search engine. Over time, you’ll find the Alerts that are most useful, and ‘train’ it to create profitable opportunities. This can be done by putting quotes around both words: “new insurance office” huntingdale.

Coupons 78

Coupons Marketing Insurance Café 78

Modern Restaurant Management

MARCH 16, 2020

Transactions can then be handled directly between customer and restaurant, with individual restaurants setting their own terms and conditions and fulfilling the transactions. "We're For months to come, they will need help accessing government benefits and mental health services, paying their rent, and feeding their families.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Restaurant365

APRIL 19, 2022

Your total restaurant labor cost includes all expenses related to labor, from salaries and hourly wages to payroll taxes, bonuses, overtime, worker’s compensation, and benefits such as health insurance. It tracks which service times are the most productive, and which need improvement. Customers Served Per Labor Hour.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

The Rail

JUNE 5, 2023

By Indiana Lee, Contributor Restaurant employee well-being is key to kitchen productivity and front-of-house service. Even simple changes, like offering gym memberships and childcare services, can make a huge difference to the maître d and sous-chefs that make the dining experience special.

Kitchen Safety 52

Kitchen Safety Loyalty Program Food Safety Front of House 52

Modern Restaurant Management

JUNE 17, 2020

However, most restaurants are faced with operating with a diminished workforce and for a reduced customer base. So, establishments are left with the difficulty of needing to provide a safe environment, stellar service, great atmosphere and fantastic food, while largely running on fumes. 2] More on this issue later.

Employee Relations 193

Employee Relations Food Safety Small Business Government 193