7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Average customer headcount. Customer Acquisition Costs. Customer Retention Rate. If it's not measured, it won't be managed. Food cost percentage.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

MARCH 18, 2020

. “Without aggressive action from the federal government, many restaurants that are a staple of local communities will simply never resume service.” Without aggressive action from the federal government, many restaurants that are a staple of local communities will simply never resume service.

Insurance 172

Insurance Employee Relations 2002 2001 172

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. There are generally two approaches.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Restaurant365

OCTOBER 15, 2021

With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Here are a few helpful labor cost terms, along with how they are related to your total labor cost. Hourly Employees. Salaried Employees.

Management 148

Management Management Point of Sale Employee Relations 148

Modern Restaurant Management

JUNE 7, 2021

Demand is surging and finding employees has become almost impossible. Simply caving into wage inflation usually turns into a permanent adjustment, so employers are looking for creative methods to attract employees. Consider paying for telemedicine and discounted medical services.

Employee Relations 122

Employee Relations Insurance Cash Management 2021 122

Open for Business

FEBRUARY 29, 2024

Keep all of your finalized documents in a centralized location Some permits and licenses will need to be posted in a place where they are visible to guests and employees, and others will need to be kept on site and presented to inspectors before and after you open.

License 78

License Certification Kitchen Safety Food Safety 78

7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Modern Restaurant Management

MAY 20, 2020

Some staggering statistics on the restaurant industry during this pandemic include: Restaurants, on average, laid off 91 percent of their hourly workforce and 70 percent of salaried employees due to COVID-19 related closures ( James Beard Foundation ). Covered Period. Reductions in Average Full-Time Equivalency.

Employee Relations 193

Employee Relations 2020 Back of House Insurance 193

Modern Restaurant Management

AUGUST 31, 2020

California Court Limits Foie Gras Ban: On July 14, a California district court limited the state’s ban on foie gras and interpreted the law to allow out-of-state sellers to sell foie gras to California customers. The restaurant also replaced its roof and made other improvements to the property as a result of the construction.

2020 164

2020 Restaurant Law Agriculture Compost 164

Hot Schedules

FEBRUARY 23, 2022

Employee Turnover is at an All-Time High: 5 Emerging Benefits Trends You Need to Know. The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. Employee turnover greatly hampers throughput and cuts into available revenues. b3lineicon|b3icon-24hours|? Bulk Benefits.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Modern Restaurant Management

MAY 14, 2021

They are looking to hire 10,000 new employees over the next three months. It featured recruitment content and live sessions with Chipotle employees highlighting its benefits, career paths, cooking demos, and more. Applebees is also hoping the lure of free food will be a draw for potential employees.

Hiring 169

Hiring Employee Relations Recruiting Education 169

Modern Restaurant Management

JUNE 17, 2020

If you are one of the businesses that has been lucky enough to receive a small business loan through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (or otherwise have been able to secure alternate financial backing), you may have been able to retain many of your employees and maintain business continuity in the interim. [1].

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

The Restaurant Times

JUNE 1, 2022

In fact, an average American consumes ~23 lbs of ice cream and related frozen desserts every year. The location should have good visibility to attract customers from off the street. Food Service License. The state health departments will issue you the food service license, which varies depending on the type of establishment.

License 52

License Insurance Employee Relations Website Management 52

Modern Restaurant Management

MARCH 24, 2021

The cost of partnering with third-party food delivery services can be high, but the cost of not doing so could be even higher. And that’s a “necessary evil” for accessing each one’s loyal customers. Realistically, for some, abandoning the delivery segment would be tantamount to shutting down completely.

Delivery 189

Delivery Customer Service Point of Sale Customer Experience 189

Modern Restaurant Management

FEBRUARY 26, 2021

I think it is very important for business owners, in general, to make a statement that our employees matter and so does their voice,” said Hunter Evans, Chef, at Elvie’s in Jackson, Mississippi. “Health care and mental health are sadly out of reach for many of our employees based on the current system. .

Employee Relations 180

Employee Relations Healthcare Insurance Communication 180

Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers. Consistency is king in customer retention.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. Once the customer places the order, the kitchen staff is notified, and food preparation begins. Size of U.S. market for online food delivery.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Hot Schedules

NOVEMBER 10, 2020

Employee Contact Data – Make sure you have clean data going into the end of the year. Also, make sure that you have removed any terminated employees and ensure that they don’t have any outstanding balances for garnishments, vacation, or sick time. Did you have 50 or more full-time employees on your payroll in the previous year?

Insurance 78

Insurance Employee Relations Restaurant Law 2021 78

MBB Hospitality

APRIL 14, 2023

This includes your day-to- day operations, setting policies for customer service, ordering procedures for food and beverages, and staff requirements needed for various shifts. You’ll need to find out how to acquire food service permits and liquor licenses (assuming you plan on serving alcohol).

License 52

License Food Supply Insurance Small Business 52

Modern Restaurant Management

MARCH 16, 2020

Transactions can then be handled directly between customer and restaurant, with individual restaurants setting their own terms and conditions and fulfilling the transactions. "We're For months to come, they will need help accessing government benefits and mental health services, paying their rent, and feeding their families.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Ken Burgin

FEBRUARY 13, 2024

What is the typical service like on a busy shift? Getting an idea of the pace, volume, and intensity of service can help applicants gauge if they’re a good fit for the environment and what will be expected of them during peak times. What is the restaurant’s service philosophy and customer experience goal?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. Customers Served Per Labor Hour. Total Labor Cost.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

The Restaurant Times

DECEMBER 22, 2021

With diners flocking back to restaurants in the new normal, several restaurants have had to expand their capacity and hire new employees. Insure Your Restaurant And Get Familiar With The Taxes . Insurances required by the state are: . Insurances required by the state are: .

Insurance 52

Insurance License Point of Sale Employee Relations 52

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. Furthermore, roughly two-thirds of consumers who opt for curbside pickup now say they will likely continue to utilize this service even after restrictions are lifted. These will likely continue well into the foreseeable future.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Restaurant365

DECEMBER 17, 2019

Recurring restaurant costs would include costs like lease or mortgage payments, employee salaries, food and beverage costs, utilities, insurance and permits. Fixed costs such as insurance, rent, and loan payments do not fluctuate month to month. Your restaurant marketing is necessary to help bring customers through the door.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Harbor Touch

NOVEMBER 21, 2022

Select an area with high foot traffic and plenty of potential customers. Make sure you understand all the laws and regulations related to alcohol sales in your state. Also, understand all the costs associated with opening a bar such as insurance, licenses, staffing costs , etc. Choose the right location.

Bar 78

Bar License Restaurant Law POS 78

Harbor Touch

APRIL 17, 2018

Before you sign off and file your return, consider these 12 restaurant tax deductions and tips for restaurant owners to maximize the amount of money you keep and can put back into creating delicious dishes for your happy customers. If employees receive benefits and compensation, they must be provided for work that employees perform.

Employee Relations 97

Employee Relations Insurance Point of Sale Cash Management 97

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 Arkansas: $11.00/hour California: $13.00/hour

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

BNG Point of Sale

SEPTEMBER 2, 2021

This blog post will go over the typical restaurant overhead costs and expenses, including rent, utilities, labor wages for employees, licenses and permits, food cost percentages, and more. Operating expenses, which are not related to production, are overhead costs. Business insurance . What Are Overhead Costs And Expenses? .

Employee Relations 52

Employee Relations License Point of Sale Food Supply 52

EATER

DECEMBER 16, 2021

The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets . Vianne applied to work as a food delivery worker for Postmates and DoorDash, two relatively recent app-based delivery services. Getty Images. Buy “One Fair Wage” at Amazon or Bookshop now.

Back of House 145

Back of House Employee Relations Delivery Mobile Ordering 145

EATER

MAY 22, 2020

Breaking down hazard pay, sick leave, and general safety at Costco, Whole Foods, Trader Joe’s, and more As the global pandemic drags on, grocery store employees have become frontline workers, and two months into the crisis, they’re still putting their own health at risk to keep America fed — and keep food on their own tables.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

EATER

DECEMBER 15, 2021

Starbucks employees in Buffalo wait for the results of the union vote count on December 9, 2021. Sam Amato, a Starbucks barista for the past 12 years, is an employee at the Amherst, New York location that filed a petition for a union election back in August; he strongly believes that his fellow workers will vote to unionize. “My

Food Safety 101

Food Safety Employee Relations Coaching Insurance 101

Modern Restaurant Management

NOVEMBER 30, 2020

But customers have always liked it because it requires a lot less work for the diner—though enormous effort to make it work seamlessly from the restaurant point of view. What’s needed to create real, durable change that will positively impact employees? It could be that you've got mobility issues. ' Personalization.

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Lavu

JANUARY 27, 2020

The first companies to dive in and explore how useful HR automation is was, unsurprisingly, large corporations with thousands of employees. With HR automation, restaurants can create, streamline, connect, and deploy any service quickly at affordable costs—with the bonus of having a very slim margin for human error. .

Employee Relations 91

Employee Relations Restaurant Law Point of Sale Small Business 91

Lavu

DECEMBER 20, 2019

These may be payments to vendors or suppliers for services or goods received by. employees are AR/AP clerks (or specialists) and they handle both ends. In some cases, employers may combine related tasks. Traits of a Top Accounts Payable Employee. Customer service skills. vendors or service providers.

2020 78

2020 Insurance Education Employee Relations 78