Goliath Consulting

APRIL 28, 2022

Hybrid restaurants provide food sections in which customers can sit down and enjoy a meal or a drink, and then they can make their way to the market section where they can buy “take-home and takeout and satisfies grab-and-go appetites.” 1 Some hybrid restaurants offer merchandise, cookbooks, and kitchen equipment as well. Multipurpose.

Fast Casual 78

Fast Casual Food Truck Fine Dining Customer Experience 78

The Restaurant Times

JANUARY 26, 2023

POS solutions are essential for enhancing convenience for dine-in and online customers and delivering a customer-centric experience as the restaurant industry continues to grow. Customers adore loyalty programs’ benefits, like savings, cash rewards, or tailored offers.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Perfect Daily Grind

DECEMBER 2, 2019

By making the most of the increased foot traffic and sales you’ll experience, you could start your 2020 off on a better financial footing, while enhancing your customers’ holidays at the same time. Offering customers limited edition, themed treats is a great way to get them into the festive spirit. Credit: Ana Valencia .

Café 105

Café Seasonal Menu Merchandise Uniforms 105

Sante

JUNE 9, 2020

As the country faces the challenges brought on by COVID-19, two food service industry leaders join forces to revolutionize the dining experience with an innovative sous vide solution. Sous vide provides a consistent safe dining experience that is healthier than other cooking methods that must add more fat to the preparation process.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Modern Restaurant Management

DECEMBER 17, 2020

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” “Consumers are showing an increased appetite for skipping big meal prep to order in or experiment with meal kits.”

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

APRIL 15, 2020

Engaging Customers During COVID-19. Consumers prefer an easy experience when they do choose to order food or buy products or services online. Things to think about here are whether you are providing a COVID-sensitive pickup experience. For projections, click here. However, they need to know that you have this capability.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

iTab POS

FEBRUARY 5, 2019

Uniquely branding your restaurant is a way to attract and keep customers. Giving it character will attract your target customers, and make it known for the vibe it has. Write a mission statement and make it a personal journey so that your customers experience you in the time they spend there. Merchandise.

2019 45

2019 Loyalty Program Social Media Merchandise 45

EATER

AUGUST 19, 2021

As restaurateurs got creative to make up for lost income during the pandemic, many saw opportunity in selling more than just graphic tees and totes to customers who wanted to show their support. The first part of any project is always about getting to know the client, to learn about their personal stories and who their customers are.

Design 110

Design Food Social Media Merchandise 110

Perfect Daily Grind

JUNE 16, 2022

By drawing on an ever-increasing number of data points, baristas and coffee shop owners can understand more about the coffee they are using, which can help to enhance the customer experience. We know that the structure of a coffee shop can affect how baristas operate and how customers order.

Café 141

Café Supplies Technology Merchandise 141

Future Food

JUNE 16, 2020

How food and hospitality can flourish in the next normal Retail Relationships Rewarding Foodies. Winning back these customers will take time and will be dependent, to a large degree, on how well food operators have looked after the customers during lockdown. What do we do not in this next normal? It's all over.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

EATER

NOVEMBER 21, 2022

Every purchase, usually between $3 to $6, is described as “rescuing”: Customers get the chance to ensure “good food gets eaten,” while businesses get the chance to recoup sunk costs and find new customers. Too Good To Go, which launched in 2015 in the U.K. Nothing wrong with day-old pastries on sale.

Waste 106

Waste Consumer Goods Food Truck Front of House 106

Future Food

SEPTEMBER 25, 2019

The Future of Commercial Catering - Customer Satisfaction and the Moment of Truth. Clients are now seeking to engage a caterer to deliver an F&B vison, a ‘food, beverage and hospitality experience’ and typically employ a competitive catering tender process to compare, judge and select a caterer that will deliver on that vison.

Catering 60

Catering Customer Experience Merchandise Workshop 60

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. Restaurant tech enables you to collect and analyse data on everything from sales and customer behaviour to inventory levels and food production. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

RGU

OCTOBER 23, 2019

A well crafted Fall seasonal marketing strategy helps humanize your brand and connects you with customers in a more meaningful way. Getting customers involved with on-site gamification is a great way to piggyback on Halloween’s playful nature. For customers that simply became distracted, this first touch can be very effective.

Marketing 49

Marketing Email Marketing Merchandise Retail 49

Touch Bistro

APRIL 27, 2021

It’s clear that a well-design restaurant website is key to getting customers in the door (or ordering online), but great restaurant website design is a lot harder to achieve than you might think. Email Sign-Up Forms: Even if you don’t have a loyalty program, collecting customer emails is a great way to stay in touch with your guests.

Design 92

Design 2021 Online Ordering Website Management 92

Modern Restaurant Management

NOVEMBER 24, 2021

Its concise, yet scalable menu, does not necessitate the need for large retail space, allowing for creative opportunities to grow and innovate into the future. ” Michele Maerz brings over 30 years of restaurant industry experience to her role as VP of Operations at Salata Salad Kitchen. and Brinker International, Inc.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

Modern Restaurant Management

NOVEMBER 1, 2019

We now want to bring this elevated experience to our customers across our footprint." Leveraging TZG’s deep experience and Pieology’s strategy and high-quality product offering, we’ll be able to create a unique market entry experience for our local customers and bring make your own pizza to life across China.”

Franchise 86

Franchise Franchising Fast Casual Point of Sale 86

Modern Restaurant Management

OCTOBER 29, 2019

In this edition of MRM News Bites, we feature Fat Sal’s Deli, El Pollo Loco, Green Rabbit, Smart Foodservice, Slice,A&G Real Estate Partners, Mastercard, Temporis, The Flavor Experience and Chicken Guy! Six of the ten largest retailers in the U.S. Pulp Fiction Halloween Homage. ” MAKE by Slice. headquartered A&G.

Food Supply 86

Food Supply Franchise Franchising Customer Experience 86

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

2024 197

2024 Fast Casual Insurance Food Safety 197

EATER

MAY 22, 2020

To manage crowding, all stores are limiting the number of customers that can enter at once, as well as putting up “visual cues and in-store signage” encouraging distancing, and performing “daily audits to ensure compliance.” Breaks are longer, and every other cash register is left empty to allow space between workers.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. percent) use their phone for online retail (ie: Amazon). Ease of use (18.6

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Apicbase

MARCH 31, 2023

Today, Nordsee operates solely as a seafood retailer and restaurant, with more than 370 stores worldwide and the same passion for fresh sustainable seafood. It’s a family-run business that develops food and takes care of logistics all internally, to give customers a relaxed experience. 250 options should be enough.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Perfect Daily Grind

SEPTEMBER 7, 2022

So, how can this change the consumer experience in airports? The Taf Retail Shop in Athens International Airport was open from December 2021 until May 2022,” he says. “In How is the customer experience affected? As most airports are busy places, convenience plays an important role in the consumer experience.

Café 158

Café Franchise Franchising Beverage 158

EATER

NOVEMBER 12, 2021

boiler seem practically sculptural” — positioned itself less like a food market and more like a high-end retailer, one available to the masses, but subsidized by the rich. In recent years, specialty grocery stores have been courting a different kind of customer — one who has an appetite for what’s cool and new, if not necessarily gourmet.

Retail 85

Retail Consumer Goods Merchandise Online Ordering 85

Perfect Daily Grind

SEPTEMBER 16, 2022

The company says it will incorporate NFT technology into its current loyalty programme to create new experiences for customers. PTT Oil and Retail Business (PPTOR), which operates Café Amazon, plans to open a total of 150 stores in Saudi Arabia by 2032. Starbucks to launch NFT-based rewards programme.

2022 139

2022 Café Seminar 2023 139

Modern Restaurant Management

NOVEMBER 2, 2021

We strongly believe that our significant experience in the QSR space, our strong digital focus, our ability to innovate, as well as our proven execution capabilities, will enable Subway to become a dominant player in the region.” “Everstone Group is delighted to be a partner and custodian of Subway in the region.

Franchise 180

Franchise Franchising Leadership Beverage 180

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. US Foods Holding Corp.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Restaurant365

MAY 7, 2020

Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

RGU

JANUARY 20, 2020

Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. And where the aggregator is intensifying competition for the customer by putting so much choice at the diner’s fingertips.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. He was instrumental in organizing the Frederick Community College Hospitality Program.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

MAY 12, 2020

The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup.

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Staff can also opt to change cooking times and alter portion sizes for foods coming out of the hopper to map back to customer customization requests. "Intel®

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

BNG Point of Sale

OCTOBER 13, 2021

Convenience stores have straightforward goals: they want to live up to their name, ensure happy customers, and increase their level of success. For business owners, offering the necessities to customers who are traveling, commuting, or otherwise pressed for time should be a top priority. Optimal Customer Experience.

POS 52

POS Point of Sale Cash Management Inventory 52

Touch Bistro

JUNE 17, 2021

In the past, restaurant POS systems were simply used to send orders to the kitchen and then provide customers with a receipt for their meal. As a result, many of the POS providers that use Android hardware require customers to purchase the company’s own proprietary tablets – putting you at the risk of potential cost and supply chain issues.

POS 52

POS Cash Management Mobile Ordering Front of House 52

Modern Restaurant Management

NOVEMBER 7, 2019

Nearly 12 years since their first Chicken Salad Chick experience, the husband-and-wife duo are proud owners of four restaurants in the Tampa area that offer both exceptional dine-in services and a variety of catering options. ” The Dolly Llama Looking to Franchising. Signature Shakes are another brand staple. This Is It!

Franchise 77

Franchise Franchising Fast Casual Point of Sale 77

Modern Restaurant Management

APRIL 1, 2021

As the pandemic placed restrictions on in-person dining experiences, the report found that the delivery industry experienced unprecedented growth. The report also found that almost half of the independent sit-down restaurant customers surveyed would spend more if the restaurants from which they are ordering offered loyalty programs.

2021 122

2021 2025 Mobile Ordering Online Ordering 122

Indoor Media

AUGUST 17, 2017

As an illustration of three ways to reach and influence your next customers to become repeat buyers, consider these creative methods on leveraging coupon advertising. Members-only programs not only create proud, card-carrying members, they build—and reinforce—customer loyalty. What’s the big deal with repeat customers?

Coupons 78

Coupons Advertising Loyalty Program Consumer Goods 78