Modern Restaurant Management

FEBRUARY 9, 2024

The world of food franchising has been a catalyst for pioneering innovations that have had a ripple effect across multiple industries. This oversight presents untapped potential to extend a franchise's reach and impact from the inside out. However, most companies’ communication efforts stop there.

Communication 188

Communication Franchise Franchising Leadership 188

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. The need for innovation and efficiency has never been greater in this evolving scenario. Customers expect quick, seamless service and personalized experiences.

Operations 189

Operations Front of House Customer Service Customer Experience 189

The Restaurant Times

MAY 12, 2021

Similarly, food presentation also makes a massive difference in the impact that a restaurant leaves on a customer. . Taking care of the visual elements of the food is imperative to keep the customers hooked to it. Top 4 Reasons Why Food Presentation Is Important. Food Presentation Drives Customer Choices.

Presentation 52

Presentation Food Social Media Online Ordering 52

Modern Restaurant Management

MARCH 14, 2024

The days when the sommelier’s intuition, refined through years of experience and sensory development, solely guided wine selection are evolving. This shift from traditional expertise to technological innovation in wine selection is reflective of a broader transformation within event planning.

Events 189

Events Innovation Customer Experience Technology 189

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. Automated technology can help businesses cut costs and give customers the experiences they want.

Front of House 193

Front of House Mobile Ordering Customer Service FOH 193

7 Shifts

JUNE 20, 2022

Without a physical restaurant that diners can experience, it can be hard to show it. When you don't have a brand that people already know about, finding customers isn't easy. The words “dark,” “ghost,” or “cloud,” may suggest hiding these concepts from customers. Stay present with customers.

Front of House 435

Front of House Food Truck Back of House Social Media 435

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. Notice a spill that your staff is too in the weeds to address?

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

SEPTEMBER 17, 2022

Beyond Basic Balancers : The team found many cocktails that were made using an innovative variety of methods or modifiers to balance the drink or add layers of flavor. In addition, bartenders are mixing sparkling wine of all styles and prices into their cocktails to add effervescence, crispness or sweetness to the experience.

Guest Recovery 189

Guest Recovery Consumer Goods Hotels Beverage 189

Culinary Cues

FEBRUARY 29, 2020

To these individuals – the menu planning process is a license to think differently, study those chefs that they admire, experiment with different ingredients, and push their palates in the process of creating something unique and cutting edge. It is flavor that keeps customers coming back. Gavin Kaysen: [link].

Fine Dining 429

Fine Dining Café Menu Customer Experience 429

Culinary Cues

AUGUST 28, 2020

Remember all of those exciting things that you did to draw customers in when business was great? FIND WAYS TO MAINTAIN THE EXPERIENCE. Look around you – the restaurants that are open at some level are not focused on creating experiences anymore. BE PRESENT. YOU NEED TO BE PRESENT! CREATING A BUZZ.

Social Media 438

Social Media Communication Loyalty Program Training 438

Modern Restaurant Management

JANUARY 18, 2024

The journey of a cocktail from the bartender's shaker to the customer's hand reflects the trends, tastes, and innovations of the time. The Experience Economy The foremost trend shaping the cocktail realm in 2024 is the experience economy. They truly capture the refined craft of mixology, without the alcohol.

2024 110

2024 Compost Sustainability Presentation 110

7 Shifts

APRIL 7, 2021

New CDC restrictions not only hindered capacity percentages but changed the way employees interacted with customers daily. During the orientation process, experienced workers or trainers will present key knowledge about your business, practices, and other relevant information about your staff's basic performance.

Training 370

Training Food Safety Customer Experience Insurance 370

Gecko Hospitality

JANUARY 13, 2023

The hospitality leaders of this era were experts in customer service and hospitality business operations. Through around 1980 and 2000, the hospitality market began to focus on targeting very specific customers. To segment his properties and laser-focus on a specific customer group, Sternlicht creates W Hotel.

Hospitality 88

Hospitality Tourism Innovation Hotels 88

Culinary Cues

OCTOBER 24, 2020

General Motors would never build and equip an auto plant, hire the entire staff, and create a marketing strategy until the car they intend to build is designed, prototyped, and presented to various focus groups first. Why should it be any different for restaurants and their menus?

Menu 391

Menu Seasonal Menu Front of House Café 391

Goliath Consulting

DECEMBER 23, 2021

She was able to interact with her fans and give them a cool virtual concert experience. Since many restaurants use Instagram and Facebook to their advantage, restaurants can now interact with their customers online using the Metaverse. 5 The restaurant opened in 2014 and was awarded Best Innovation Food & Beverage.

Social Media 158

Social Media 2014 Customer Experience Online Ordering 158

Modern Restaurant Management

APRIL 17, 2023

A mobile order app will enable the clients to conduct restaurant management and delivery systems automatically, faster, and completely online with the help of new innovative solutions. This innovative system helps to discipline a team through an additional control that cannot be cheated.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

Modern Restaurant Management

MARCH 10, 2023

A restaurant’s design is a guest’s first impression, setting the stage for the experience to come. We believe in the importance of offering a holistic experience where menu, service, and environment complement each other seamlessly to deliver a special experience and create excitement and loyalty towards the venue.

Design 194

Design Customer Experience Magazine Seating 194

Foodable

JULY 28, 2020

Food Leaders blends virtual experiences with premium production and content to educate business operators worldwide. Customers will be eager to adopt safer transaction methods if it allows them to eat away from home and return to some sense of normalcy. New tech also needs to be convenient, efficient, and safe for the customer.

Innovation 52

Innovation Technology Mobile Ordering Fine Dining 52

Modern Restaurant Management

AUGUST 12, 2021

According to the National Restaurant Association, employment at eating and drinking establishments is 12 percent short of pre-pandemic levels , leaving many employees feeling stressed and burned out in the face of often unrelenting customer demand. Four Tech Solutions to Improve Guest and Employee Experiences. AI Voice Automation.

Employee Relations 197

Employee Relations Customer Experience Customer Service Mobile Ordering 197

The Restaurant Times

SEPTEMBER 14, 2020

Customer satisfaction is given utmost importance in businesses everywhere, and the restaurant industry is no exception. Customer Relationship Management (CRM), being an integral part of nearly all types of businesses, helps retain customers and drive sales growth. Helps You Understand Your Customers Better.

Fine Dining 52

Fine Dining Customer Experience Dine-in Email Marketing 52

Modern Restaurant Management

MARCH 9, 2022

Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Delivery of cold food leads to loss of customer.

Compost 208

Compost Sustainability Online Ordering Kitchen Safety 208

Modern Restaurant Management

NOVEMBER 14, 2023

In the competitive restaurant and bar industry, customer feedback is vital for success. Customer feedback offers insights into customers satisfaction, needs, and preferences. Customer feedback offers insights into customers satisfaction, needs, and preferences.

Bar 189

Bar Tip Distribution Customer Experience Customer Service 189

Harbor Touch

SEPTEMBER 7, 2023

These systems are rapidly transforming the way businesses handle transactions, elevating the customer experience while optimizing operations. Enhanced Customer Experience Your customers’ experience can make or break your business. A cloud-powered POS system can enhance this experience in various ways.

Point of Sale 78

Point of Sale POS Customer Experience Inventory 78

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Provide valuable input on pricing, menu adjustments, and marketing initiatives to enhance the overall dining experience. Proven experience in a management or supervisory role.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

The Restaurant Times

JANUARY 30, 2022

Restaurant Marketing Strategies That Attract Customers In Omicron . You can use the information you’ve gathered about your actual customers in both online and offline marketing. Here is how you can win customer trust in the wake of Omicron. . Here is how you can win customer trust in the wake of Omicron. .

Innovation 52

Innovation Marketing Loyalty Program Social Media 52

OneDine

FEBRUARY 9, 2024

At the forefront of this revolution is OneDine, leveraging guests’ mobile phones to lead the charge in the contactless ordering movement. The Shift Towards Contactless Ordering and Payment Traditional dining experiences often involved physical menus, face-to-face interactions with servers, and payment transactions at the table.

Mobile Ordering 52

Mobile Ordering Innovation Customer Experience Dine-in 52

Modern Restaurant Management

NOVEMBER 15, 2021

The COVID-19 pandemic has forced restaurants to innovate, creating new revenue-generating workflows, including enhancing their to-go offerings and integrating with to-go order applications. Some of these practices have paid significant dividends as innovation has made restaurants more agile and capable than ever before.

Training 195

Training Front of House Food Safety Back of House 195

Culinary Cues

FEBRUARY 20, 2024

Chefs know how to play it safe; cooks understand what it means to stick to the basics, and many customers do like to embrace predictability. You may find restaurants that have been around forever and have built a loyal return customer base and yes this is important and comfortable. Now, what can I get for you?”

Coaching 354

Coaching Small Business Café Entertainment 354

Goliath Consulting

OCTOBER 12, 2023

Culinary boundaries will be pushed next year through taste and innovation. It’s a year to savor the past, explore the present, and anticipate the exciting flavors that lie ahead. It’s transforming menus with innovative plant-based dishes and customized culinary experiences while reducing environmental impact.

2024 97

2024 Food Innovation Sustainability 97

The Rail

JANUARY 13, 2023

With so many different choices for customers to decide on, it's often difficult to make your mark and stand out from the crowd. Nevertheless, with wise strategies and tactics in place, you have ample opportunity to differentiate yourself from other restaurants and create an unforgettable experience for patrons of your establishment.

Beverage 116

Beverage Marketing Point of Sale Social Media 116

Modern Restaurant Management

JULY 20, 2021

Restaurants should ask themselves the following question: as customers return to dining out, how can we keep not only our guests—but staff—happy? With the rise of online shopping, customers are now more than used to controlling their experience and their time more than ever.

Dietary Restrictions 197

Dietary Restrictions Customer Experience Dine-in Technology 197

The Rail

APRIL 9, 2024

The Future of Bar Entertainment is VR Virtual reality is currently one of the most innovative and exciting advancements for the bar and restaurant industry. Virtual reality in bars offers a unique experience that can attract new customers, retain existing ones and differentiate a business from its competitors.

Bar 98

Bar Entertainment Customer Experience Technology 98

Culinary Cues

APRIL 26, 2020

It matters not whether you are selling a Wagyu beef tenderloin or a fried chicken sandwich – what is essential is that your product is so good, so well prepared, so special that customers look at it, smell it, and take that first bite followed by a pause of surprise and a response that begins with “WOW”! Convenience is the name of the game.

Guest Recovery 312

Guest Recovery Kitchen Safety Customer Service Food Safety 312

Modern Restaurant Management

FEBRUARY 22, 2021

According to The Enterprises Project , digital transformation can be defined as the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. Most customers would phone-in carryout orders. Present : QR menus started appearing. ’ The Future is Now.

Online Ordering 227

Online Ordering Point of Sale SEO POS 227

7 Shifts

JANUARY 23, 2020

Create an experience. What will your atmosphere and experience be? Answering these questions will help you build out your business plan with everything you’ll need to deliver your unique concept and experience to local diners. As a manager, work for your staff and your staff will work for your customer. Katy, Cartago.

2020 335

2020 Hiring Cash Management Education 335

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This shift has revolutionized how restaurants operate and present them with new growth opportunities. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

OCTOBER 20, 2020

Given how different this year’s winter dining experience will be, restaurants will need to train staff to execute a turnkey dining experience in yet another “new normal.” Opportunity to Innovate. Direct feedback from employees is valuable for ensuring a positive outdoor winter dining experience.

Outdoor 192

Outdoor Dine-in Training Government 192