Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. “We owed this rebrand to our fan-base of customers, franchisees and budding investors to experience our brand in an optimized and energized way.” Wing Zone Refresh. Wing Zone is getting a new look, top photo.

Franchise 181

Franchise Franchising Food Fast Casual 181

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. Notice a spill that your staff is too in the weeds to address?

Management 398

Management Management Kitchen Safety Front of House 398

Modern Restaurant Management

JULY 16, 2021

MRM Franchise Feed features the latest news in the restaurant franchise and MUFSO landscape. “From working around various operational issues and staffing shortages to keeping restaurants COVID safe among the ever-changing health standards, we figured what better way to thank them but to offer them an experience-based bonus? .

Franchise 157

Franchise Franchising 2021 Employee Relations 157

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. ” Taffer's Tavern Inks Multi-Unit Deal.

Franchise 141

Franchise Franchising Food Safety Kitchen Safety 141

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

Franchise 125

Franchise Franchising Loyalty Program Kitchen Safety 125

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now will be the first restaurant is L2V’s portfolio and the investment will support the rapid growth and expansion of both corporate and franchised locations. "We

Franchise 110

Franchise Franchising Fast Casual Leadership 110

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Giorgio Minardi. ” Rex's Ready to Grow.

Franchise 84

Franchise Franchising Customer Experience Seasonal Menu 84

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Her wealth of experience with leading brands and impressive set of skills will be highly valuable to our business and its outstanding franchisees.

Franchise 109

Franchise Franchising Fast Casual Point of Sale 109

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. Notice a spill that your staff is too in the weeds to address?

Management 195

Management Management Kitchen Safety Front of House 195

Apicbase

APRIL 5, 2022

However, expanding your brand does present a challenge: to succeed, you need to invest plenty of time, resources, and capital. That’s where the franchise expansion model comes into play. If you’re considering this business model, make sure you fully understand what a franchise restaurant is. How To Franchise A Restaurant?

Franchise 52

Franchise Franchising Food License 52

Restaurant Business

MAY 31, 2023

Some operators are facing these challenges with innovation, however—adding automation as well as incorporating more digital offerings that help reduce staff intervention in processes are becoming more widespread, and these automated processes have an array of benefits. Chicken’s BSK (bb.q. Chicken’s BSK (bb.q. Bottom line?

Franchise 91

Franchise Franchising Kitchen Safety Customer Experience 91

7 Shifts

JUNE 1, 2022

Restaurant Franchising and Innovation Summit. The opportunities and challenges that franchises face aren't always the same as their single-unit counterparts. This conference is dedicated to utilizing the resources that franchises have available to them to help franchisors ensure their franchisees succeed. When: March.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

NOVEMBER 7, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Leading the Tampa expansion are Tammy and Brad Cochran of Tampa Bay CSC, multi-unit Chicken Salad Chick franchise owners. ” The Dolly Llama Looking to Franchising.

Franchise 70

Franchise Franchising Fast Casual Point of Sale 70

Modern Restaurant Management

JANUARY 11, 2022

These teams want to focus on customer relations and hospitality, but are instead navigating how to get the supplies they need. By selecting data-rich vendors with expert-level insights, you can outsource some of the supply-chain burden and focus on what matters most – keeping your customers and employees happy.

Operations 186

Operations Supplies Uniforms Employee Relations 186

Modern Restaurant Management

DECEMBER 30, 2020

Government help is expected, but in the current crisis, it’s clear that what restaurants really need, above all else, is customers and revenue. Franchise brands have the benefit of higher levels of awareness and national brand marketing dollars behind them. Existing Customer Engagement is Critical.

Loyalty Program 209

Loyalty Program Email Marketing Online Ordering Employee Relations 209

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Jerry Abiog, Co-Founder/CMO Standard Insights.

2021 186

2021 Kitchen Safety Food Safety Mobile Ordering 186

Cheetah

FEBRUARY 19, 2022

This week we sat down with one of the Bay Area’s healthiest and most innovative restaurants. They leverage technology and a franchising model to maximize efficiency and keep operational costs low. No matter what type of restaurant you own, you’ll have to keep up with the demands of your customers. Reading Time: 5 minutes.

Menu 144

Menu Seasonal Menu Franchise Franchising 144

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. One thing local restaurants know how to do is anticipate their customers’ wants and needs. Diners savor a cohesive digital experience.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Apicbase

MARCH 16, 2023

He reveals how they built and franchised Crêpeaffaire: Adapt your menu: “60-70% of our product line is the same everywhere. Experiment. When you start to go national or start franchising, you need to start delegating and have systems in place.” Our CEO is focused on the present, and I’m focused on the future.

Franchise 52

Franchise Franchising Technology Customer Experience 52

Apicbase

FEBRUARY 3, 2023

He reveals how they built and franchised Crêpeaffaire: Adapt your menu: “60-70% of our product line is the same everywhere. Experiment. When you start to go national or start franchising, you need to start delegating and have systems in place.” Our CEO is focused on the present, and I’m focused on the future.

Franchise 52

Franchise Franchising Technology Customer Experience 52

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Modern Restaurant Management

DECEMBER 9, 2019

Operators who offer innovative benefits, like same-day pay, have an edge when it comes to finding and keeping restaurant staff. Branch’s integration with Delaget’s systems offers customers who opt-in a seamless process for relaying data and gaining access to Branch’s capabilities. Rob Taylor.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

DECEMBER 28, 2020

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. The younger generations don’t just want great food, they expect memorable experiences. Britt Mills, Senior Director of Customer Experience at Mobiquity.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Qu

MARCH 31, 2023

It’s ripe for innovation, consolidation, and unification—all in service to greater efficiencies. The pandemic triggered an unprecedented demand for off-premises digital ordering, presenting a mix of exciting growth opportunities and technical complications. Customers are tired of restaurants getting their orders wrong.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Aaron Allen & Associates

AUGUST 24, 2022

From online ordering to kitchen automation and pizza delivery with drones, innovation continues to be an essential part of the future of the pizza industry. Slice created an app and acquired a POS company (now “Slice Register”) to create a multichannel experience and help level the playing field for independents.

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

Restaurant Clicks

DECEMBER 4, 2021

If not, then you’re missing out on one of the best ways to experience everything that makes Charlotte so unique. Their semi-private and private rooms will accommodate up to 20 guests and come with exceptional Private Dining Managers to curate the experience to your specifications. Have you hosted a private event yet?

Dine-in 117

Dine-in Fine Dining Website Management Book 117

Modern Restaurant Management

JANUARY 27, 2020

Heads-up customer displays to show real-time order estimates across all channels. Ultimate now gives restaurants of any size this ability to please diners with an easy, digital pickup experience," said Matt Maloney, Grubhub founder & CEO. "With Grubhub Ultimate in action at Taheni Grill in New York City.

Catering 109

Catering Mobile Ordering Customer Service Leadership 109

Modern Restaurant Management

DECEMBER 27, 2019

. “The addition of Zynstra’s virtualization technology to our software stack gives NCR even more solutions to help our customers run their store or restaurant end-to-end.” “This is an asset to Bloom Intelligence and together we can offer customers nationwide and worldwide the ability to improve their competitiveness.

Mobile Ordering 100

Mobile Ordering Customer Service Point of Sale Customer Experience 100

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. " Restaurant real estate changes to align with consumer preference.

2022 211

2022 Mobile Ordering Guest Recovery Point of Sale 211

Modern Restaurant Management

DECEMBER 13, 2019

After nearly three years of proceedings, the General Counsel and McDonald’s USA, LLC presented a series of informal settlement agreements resolving all the alleged unfair labor practices. Flip’d by IHOP is different than the sit-down experience guests have come to expect and enjoy at IHOP for more than 60 years.

Mobile Ordering 91

Mobile Ordering Catering POS Customer Experience 91

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King. In 2009, Greg moved to the Del Taco brand, where we were chosen as Franchise Operator of the Year in both 2009 and 2010.

Food 159

Food Tip Distribution Guest Recovery Food Safety 159

Goliath Consulting

MARCH 14, 2020

A restaurant’s packaging is not just a vehicle for carrying food—it’s a statement that informs customers about your business’s brand and values. A research conducted by US Foods reported that the top complaints from ordering customers included, “food was not warm or fresh” and “food got shaken or messed up during delivery” (3).

Delivery 68

Delivery Food 2025 Compost 68

Modern Restaurant Management

JUNE 18, 2020

Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. Diners’ main concerns about visiting restaurants again include cleanliness and safety.

2020 157

2020 Guest Recovery Kitchen Safety Online Ordering 157

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Sellers can pass this fee entirely to the buyer or offer custom delivery promotions.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

EATER

DECEMBER 14, 2021

Part of the allure is that even someone with very limited cooking experience can watch a minute-long video and think, ‘I can do that!’”. Volatility in the supply chain is also forcing grocers to use more innovative forecasting tools, such as artificial intelligence, to help predict consumer interest. Please buy groceries.”

Food 110

Food Food Supply Point of Sale Food Safety 110