7 Shifts

JANUARY 10, 2024

These systems offer a unified solution for sales, inventory, and customer management. In some ways, this is the best of both worlds: Customers can enjoy the user-friendly POS experience while management relies on a more robust system for the staff and back office operations. But tips are logistically complicated.

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

These systems offer a unified solution for sales, inventory, and customer management. In some ways, this is the best of both worlds: Customers can enjoy the user-friendly POS experience while management relies on a more robust system for the staff and back office operations. But tips are logistically complicated.

Management 195

Management Management Point of Sale POS 195

Modern Restaurant Management

DECEMBER 9, 2020

That path lies in innovation and adaptation, both of which restaurants have demonstrated in spades. Last month, Pret A Manger became the latest restaurant chain to join the subscription economy, launching the YourPret Barista program that offers members up to five drinks per day in exchange for a monthly fee. Customer Connections.

Loyalty Program 182

Loyalty Program Customer Service Consumer Goods Online Ordering 182

MadMobile

APRIL 26, 2023

Connected commerce is a rapidly growing trend in the retail and restaurant industries, and it is changing the way businesses interact with their customers. By seamlessly integrating online and offline channels, this strategy is creating a more personalized and convenient experience for consumers.

Mobile Ordering 98

Mobile Ordering Loyalty Program Retail Point of Sale 98

Modern Restaurant Management

MARCH 11, 2022

There are several related practices that I think we’re going to see prevail as dining brands look for innovative ways to not just survive but thrive. In addition to cost savings, there is plentiful evidence that consumers prefer online ordering and will select dining brands based on the ease of that experience. Final Thoughts.

2022 204

2022 Marketing Fast Casual Mobile Ordering 204

Modern Restaurant Management

APRIL 17, 2023

Moreover, mobile applications for restaurant smart order provide such options as work with reserves and kitchen notification, payments accepting, work with combos and discounts (that can help restaurants to operate loyalty programs). This innovative system helps to discipline a team through an additional control that cannot be cheated.

Mobile Ordering 200

Mobile Ordering Cash Management Online Ordering Front of House 200

Modern Restaurant Management

OCTOBER 24, 2022

For restaurants, this presents a challenge: How can you keep attracting customers to your restaurant when consumer purse strings tighten? With consumers increasingly viewing gift cards as a way to stretch their purchasing power, savvy restaurant owners are marketing new gift card offers to their customer base.

Loyalty Program 152

Loyalty Program Consumer Goods 2022 Customer Experience 152

Modern Restaurant Management

DECEMBER 30, 2020

Government help is expected, but in the current crisis, it’s clear that what restaurants really need, above all else, is customers and revenue. Independently owned restaurants face a much tougher road, although they may inspire stronger local customer loyalty. Existing Customer Engagement is Critical.

Loyalty Program 209

Loyalty Program Email Marketing Online Ordering Employee Relations 209

MBB Hospitality

JANUARY 30, 2024

The thrill of uncovering an exceptional deal through restaurant discounts and offers not only enhances the dining experience but also keeps patrons coming back for more. These deals play a pivotal role in drawing new customers and securing the loyalty of regulars. They’re supposed to be a siren call to food lovers.

Loyalty Program 52

Loyalty Program Social Media Customer Experience Events 52

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This shift has revolutionized how restaurants operate and present them with new growth opportunities. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

MARCH 1, 2022

“Traffic is down, but the relative increases in average check indicate that QSRs haven’t lost customer segments. Instead, we believe that quick-service restaurant customers have permanently changed their behaviors — visiting less frequently than pre-pandemic yet spending more per visit.”

Loyalty Program 169

Loyalty Program Mobile Ordering Download Food Order 169

The Restaurant Times

JANUARY 30, 2022

Restaurant Marketing Strategies That Attract Customers In Omicron . You can use the information you’ve gathered about your actual customers in both online and offline marketing. Here is how you can win customer trust in the wake of Omicron. . Here is how you can win customer trust in the wake of Omicron. .

Innovation 52

Innovation Marketing Loyalty Program Social Media 52

Goliath Consulting

SEPTEMBER 7, 2023

The real competition happens online, where attracting diners requires innovation, engagement, and a mouthwatering digital presence. With technology evolving at a rapid pace, the way customers engage with eateries has undergone a drastic transformation. Ensure that the delivery presentation mirrors the in-house experience.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

Modern Restaurant Management

DECEMBER 28, 2020

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. The younger generations don’t just want great food, they expect memorable experiences. Britt Mills, Senior Director of Customer Experience at Mobiquity.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Harbor Touch

SEPTEMBER 7, 2023

These systems are rapidly transforming the way businesses handle transactions, elevating the customer experience while optimizing operations. Enhanced Customer Experience Your customers’ experience can make or break your business. A cloud-powered POS system can enhance this experience in various ways.

Point of Sale 78

Point of Sale POS Customer Experience Inventory 78

The Restaurant Times

SEPTEMBER 14, 2020

Customer satisfaction is given utmost importance in businesses everywhere, and the restaurant industry is no exception. Customer Relationship Management (CRM), being an integral part of nearly all types of businesses, helps retain customers and drive sales growth. Helps You Understand Your Customers Better.

Fine Dining 52

Fine Dining Customer Experience Dine-in Email Marketing 52

Modern Restaurant Management

DECEMBER 21, 2020

We’ve found our guests really appreciate and need that experience now more than ever. Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Goliath Consulting

OCTOBER 4, 2023

Engage your chef to come up with innovative dishes that are exclusive to your restaurant. Limited-Time Offers Encourage repeat visits and customer loyalty by introducing limited-time offers. Introduce or revamp your loyalty program around the holidays. Let’s redefine your digital dining experience.

Marketing 78

Marketing Loyalty Program Seasonal Menu Events 78

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. California.

2021 189

2021 Loyalty Program Coupons Fast Casual 189

BNG Point of Sale

OCTOBER 15, 2021

Equipped with wireless mobile point of sale devices, employees can check-out customers or access inventory information from anywhere within the store. mPOS technology provides several advantages to store owners, managers, sales employees and customers. Customers are increasingly want businesses to offer digital receipts.

Retail 98

Retail POS Point of Sale Cash Management 98

7 Shifts

OCTOBER 15, 2020

Here are the blueprint details: Cuomo also asks New Yorkers to help enforce these regulations by self-reporting any restaurants they see breaking the 25% capacity rule, a program titled “New Yorkers Protecting New Yorkers.” The program ultimately supported 95 restaurants and 1,000 workers in the industry.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

The Restaurant Times

JUNE 26, 2021

Customers are the main element of any kind of business. At the same time, retaining old customers while acquiring new ones is what keeps the business running. In order to do that, a restaurant needs CRM system to engage with existing customers and learn from their feedback and survey responses. What Is A Restaurant CRM System?

Loyalty Program 52

Loyalty Program Email Marketing Online Ordering Customer Experience 52

Modern Restaurant Management

NOVEMBER 2, 2020

One thing local restaurants know how to do is anticipate their customers’ wants and needs. Of those respondents, consumer reactions were basically split down the middle, with nearly half saying that most customers have not noticed, and the other half saying some have noticed. Diners savor a cohesive digital experience.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Customer Satisfaction Survey. Customer satisfaction with full-service and limited-service restaurants was already reeling before the pandemic turned both industries upside down.

2021 124

2021 Loyalty Program Mobile Ordering Consumer Goods 124

The Restaurant Times

NOVEMBER 23, 2020

Given the present scenario, businesses that want to sustain, flourish, and earn good profit must have a strong order taking mechanism that enables customers to place orders at convenience. Robust order-taking software can help in improving the customer’s experience while also enhancing the speed and efficiency of service.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. trillion in 2024. . trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. PopID accounts also tie to loyalty programs for automatic credit with every purchase.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. Innovative Experiences. Smart Foodservice had 2019 revenues of approximately $1.1

Bar 124

Bar Cash Management Loyalty Program Point of Sale 124

The Restaurant Times

SEPTEMBER 29, 2021

The industry has recalibrated itself post the pandemic, and it is emerging stronger with innovations in both business models and services. Focus On Customer Retention. Depending on your restaurant’s sales and footfall, run point-based or visit-based loyalty programs to keep your regular customers.

Loyalty Program 52

Loyalty Program Point of Sale Inventory Customer Service 52

Modern Restaurant Management

SEPTEMBER 15, 2021

. “The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. ” Supporting Local. Paytronix Systems, Inc.,

2021 173

2021 Loyalty Program Retail Online Ordering 173

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Bingage

FEBRUARY 6, 2020

Valentine’s Day is a productive way to attract a bunch of customers outside your restaurant. of restaurants offer an experiential dining experience for their guests including entertaining activities and romantic music. Restaurant with a good loyalty program , that increase chances of visiting by 22%.

Marketing 98

Marketing Loyalty Program Social Media Email Marketing 98

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . The economy, on the other hand, is recovering and presenting new opportunities and problems. Restaurant Tech.

2022 98

2022 Front of House Cash Management Online Ordering 98

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. .

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Kicking orders to the curb. 43 percent say it makes them more loyal to the eatery. ” What Restaurant Employees Want at Work. ” The Digital Divide.

2022 211

2022 Mobile Ordering Guest Recovery Point of Sale 211

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Staff can also opt to change cooking times and alter portion sizes for foods coming out of the hopper to map back to customer customization requests. "Intel®

Kitchen Safety 135

Kitchen Safety Online Ordering Food Safety Point of Sale 135