Modern Restaurant Management

DECEMBER 23, 2020

Restaurant design, kitchens, and the dining customer experience has been changing over the past few years and with the COVID pandemic, it may be changing again. These aspects create a modern yet interactive dining experience with a connection to the built environment. Getting Creative with Outdoor Space.

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Design 2021 Outdoor Brewery 207

Modern Restaurant Management

JANUARY 5, 2021

In March, businesses were forced to take a step back and look at their business model to ensure that they were addressing their customer’s health, hygiene and safety concerns. So, what can brands do to address the impacts of COVID-19, while being mindful of the past, present and future of customer experience?

Customer Experience 221

Customer Experience Customer Service Airlines Consumer Goods 221

Modern Restaurant Management

JUNE 15, 2022

While restaurants saw sales plummet during the height of the pandemic, Americans proved how much they were looking forward to dining out again once vaccination rates rose and positive COVID cases started to fall. Looking for some ideas to help your casual dining establishment thrive? And things are only looking up for the industry.

Casual 202

Casual Design Fast Casual Outdoor 202

Modern Restaurant Management

FEBRUARY 16, 2022

While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene for the better. The increase in online ordering is changing the way designers view restaurant layouts and floor plans. Takeout is Taking Over.

Design 216

Design Fine Dining Online Ordering Dine-in 216

Restaurant365

OCTOBER 29, 2021

Restaurants are devoting time, energy, and marketing resources to improve the customer experience. However, the benefits of improving the customer experience go beyond just getting better reviews. Ultimately, many of the same things that help your guest experience also end up helping support restaurant operations as well.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

The Restaurant Group

FEBRUARY 10, 2023

Where To Start With A Restaurant Design If you’re planning to open or revamp your restaurant, restaurant design is one of the first things you must consider. A well-designed restaurant plays an important role in customer satisfaction and retention , which in turn affects a restaurant’s success.

Design 78

Design Kitchen Safety Customer Service Outdoor 78

Modern Restaurant Management

MARCH 23, 2022

A key part of an effective kitchen is its design. After all, there’s no point in spending time and resources on designing the perfect menu, if your kitchen isn’t up to scratch. Do you feel your kitchen needs a design boost? The fact is, even the most successful restaurants have room for improvement.

Design 189

Design Kitchen Safety Equipment Food Safety 189

Modern Restaurant Management

AUGUST 18, 2021

The design of a restaurant can provide the ambiance needed to keep customers coming back, even if the building’s space isn’t divided into specific use areas. As an architect who has designed many restaurants here are a few ways you can use walls in the design of your space. Build Half Walls.

Design 199

Design Customer Experience Bar Specials 199

The Restaurant Group

FEBRUARY 19, 2024

Restaurant kitchen design must strike a balance between aesthetics and functionality. The space must look attractive for customers to enjoy and share their dining experience on social media or with friends and family. What Makes Restaurant Kitchen Design Functional? Luckily, there are many ways to balance the two.

Design 60

Design Bar Social Media Customer Service 60

Tableo

JULY 25, 2023

In this post, we’ll look at five crucial tactics that might help in giving your restaurant customers a memorable dining experience. So, let’s dive in and discover how you can take your restaurant’s customer service to the next level! Train your personnel to make visitors feel welcome and appreciated.

Customer Service 75

Customer Service Customer Experience Mobile Ordering Online Ordering 75

Restaurant Engine

JULY 22, 2020

The customer experience starts with your online presence before it gets to your dining room. It’s often the “door” your customers first walk through. You want to always be working on improving customer experience for your restaurant online. How to Boost Customer Satisfaction. Ask your employees, too.

Customer Experience 126

Customer Experience Customer Service Online Ordering Social Media 126

Modern Restaurant Management

AUGUST 25, 2023

Countless studies support the value of music in restaurants and hospitality in helping to create a customer experience. One study from 2019 from HUI Research suggests that music is not only a key part of creating a restaurant’s brand experience, but choosing the right music can actually lift sales by almost 10 percent.

Design 149

Design Front of House Back of House Customer Experience 149

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment.

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2024 Customer Experience Compost Loyalty Program 173

Modern Restaurant Management

MAY 15, 2024

Long lines do not have to scare customers away, however: 91 percent of diners who say they would skip or leave the line if there were too many cars also say they would be more likely to stay if they previously experienced speedy drive-thru service at the same restaurant. In what ways are customer’s post-pandemic needs shifting?

Mobile Ordering 159

Mobile Ordering Customer Service Customer Experience Technology 159

Modern Restaurant Management

APRIL 15, 2024

One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. However, it can sometimes take time to get customers to respond to surveys they're given. Customers can be lost to boredom or quit halfway if a survey is too long.

Management 176

Management Management Loyalty Program Social Media 176

Modern Restaurant Management

MAY 6, 2020

As the desire to develop new and update older restaurant establishments increases, designers and owners seek to add an authentic historical touch to their spaces by incorporating architectural salvage. Unlike demolition, architectural deconstruction requires finesse instead of shear force. As the saying goes, you eat with your eyes first.

Design 218

Design Recycling Dine-in Book 218

Modern Restaurant Management

AUGUST 18, 2021

In 2020, the pandemic forced over 111,000 bars and restaurants in the United States to close permanently, severely impacting the drinking and dining scene abandoned last winter. While most guests will choose to indulge in an alcoholic beverage, there is much to be said about the design elements their eyes will drink in.

Design 176

Design 2021 Bar Entertainment 176

Modern Restaurant Management

MAY 15, 2024

Long lines do not have to scare customers away, however: 91 percent of diners who say they would skip or leave the line if there were too many cars also say they would be more likely to stay if they previously experienced speedy drive-thru service at the same restaurant. In what ways are customer’s post-pandemic needs shifting?

Mobile Ordering 147

Mobile Ordering Customer Service Customer Experience Technology 147

Modern Restaurant Management

JUNE 5, 2024

Designed by Overland Partners and operated by Michaels On East, the eatery's seasonally inspired menu features produce from The Drs. .” What were any design challenges? Michael Klauber worked with world-renowned kitchen designer Jimi Yui, of Yui Design. who designed the Green Orchid Restaurant kitchen.

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Certification Sustainability Design Seasonal Menu 175

The Restaurant Group

JULY 23, 2021

A great restaurant design can be the most critical element of your establishment. Designing your restaurant’s layout is a lot more than just pushing tables around the dining room, it’s a critical element that can actually play a vital role in the success ( or not ) of your business. . Direction and Movement.

Design 78

Design Kitchen Safety Food Safety Customer Service 78

Modern Restaurant Management

MARCH 6, 2024

To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. " Why do you feel conversational AI will be a major focus this year in QSRs?

Customer Experience 173

Customer Experience Entertainment Customer Service Transportation 173

Restaurant Engine

APRIL 10, 2024

Carry out is growing, but demand for in-person dining continues. While dine-in is alive and well in restaurants today, you may be wondering whether you should expand to carry out and offer both services. 61% have dined at a restaurant. It is also where you can have the most effect on the overall guest experience.

Dine-in 52

Dine-in Fine Dining Customer Service Customer Experience 52

The Restaurant Group

JUNE 5, 2024

Here are indispensable tips you must consider: Define Your Restaurant’s Concept A restaurant concept is an overarching theme that serves as the foundation of your dining brand. Casual dining establishments offer moderately priced food with large menus that cater to different palates. Fine dining boasts luxurious experiences.

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License Food Truck Fine Dining Fast Casual 136

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. These technologies promise to streamline processes, improve customer service, and provide a competitive edge in an increasingly digital world.

Operations 171

Operations Front of House Customer Service Customer Experience 171

Deliverect

AUGUST 20, 2020

The aim is to optimize your operations and software systems to give the customer the best possible experience – the fastest, safest, highest quality end-product. But also from the perspective of your business, you want to be increasing efficiency, minimizing the impact on dine-in business, and ultimately maximizing profit!

Design 145

Design Delivery Food Order Online Ordering 145

Restaurant Clicks

JUNE 3, 2021

The weather is beautiful, and we are all ready to dine outdoors in the Washington, D.C. Outdoor dining is a favorite amongst Washingtonians, and we have rounded up the leading restaurants you should try! Best Outdoor Dining Restaurants in DC. This article includes restaurants that are diverse, and they are all outstanding.

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Outdoor Dine-in Reservations Front of House 147

The Restaurant Group

JANUARY 12, 2021

Restaurant Design and Layout. As restaurants and bars reopen across the United States, there is still a lot of uncertainty around the measures needed to create a safe yet pleasing experience for the patrons. Let’s explore some creative restaurant design ideas to accommodate diners and shift customer perspective.

Design 78

Design Fine Dining Fast Casual Customer Experience 78

Modern Restaurant Management

FEBRUARY 28, 2024

These technologies, often unseen but highly influential, are quietly revolutionizing culinary practices and guest experiences. Whether it's the utilization of AI-driven analytics to elevate menu design or the precision of robotics transforming kitchen operations, a new era in dining is taking shape.

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Fast Casual Fine Dining Customer Service Casual 114

Restaurant Clicks

DECEMBER 4, 2021

Plus, if you’re planning a romantic dinner for a special occasion, a holiday party, birthday, or other events, you’ll find some truly delicious restaurants for private dining in Denver. From private rooms and private chefs to secluded seating and enticing entrees, I’ve put together 15 of the best restaurants for private dining in Denver.

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Dine-in Fine Dining Book Seasonal Menu 114

Future Food

JULY 14, 2020

Food & Design: A Partnership For Success. Future Food, as specialist food advisors to architects and designers, have long promoted the idea that good food and good design are intertwined in a harmonious relationship that provides an essential platform for success in any food & hospitality business.

Design 88

Design Food Café Food Safety 88

Restaurant Clicks

DECEMBER 21, 2021

Famous for its beer and Midwestern charm, Milwaukee also has quite a few luxurious private dining options. When I think of private dining, I think of personally customized menu choices that complement one another flawlessly and accommodate everyone in my group or party. Any private dining experience needs to be unforgettable.

Dine-in 110

Dine-in Book Website Management Fine Dining 110

Touch Bistro

AUGUST 23, 2021

To offer a truly immersive dining experience, let your guests indulge more than just their taste buds the next time they visit your restaurant. Whip up a feast for the eyes with restaurant interior design that wows your customers, while building brand recognition and loyalty. It’s time to get creative! The added benefit?

Design 129

Design 2021 Front of House Sourcing 129

Future Food

OCTOBER 20, 2020

Melbourne based dining barriers to meet covid safe requirements (Image via Facebook). Trends for 2022 Re-engaging with Food in a Design Led World. Covid Safe Dining Outdoors at Entrecôte Parisian Steak House, Melbourne. The post-COVID world is a Design-led world. The post-COVID world is a Design-led world.

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2022 Design Food Back of House 145

Restaurant Clicks

DECEMBER 4, 2021

One particularly enticing prospect for a good time in Charlotte is to host a large gathering at one of Charlotte’s exquisite private dining restaurants. If not, then you’re missing out on one of the best ways to experience everything that makes Charlotte so unique. Best Private Dining in Charlotte.

Dine-in 117

Dine-in Fine Dining Website Management Book 117

The Restaurant Group

FEBRUARY 12, 2020

Restaurant design is critical to the success of any food service establishment, yet it tends to be regularly disregarded. In other words, your restaurant design plays a large role in the overall guest experience and ultimately your restaurant’s success. Give Attention to Every Design Area.

Design 78

Design Social Media Fine Dining Food Supply 78

Restaurant Clicks

DECEMBER 27, 2021

For instance, while some people come to watch an invigorating Chiefs or Royals game, others may head to KCMO’s Historic Jazz District to experience live music. Many of them also offer private dining options if you want to celebrate any milestones, like an anniversary dinner or graduation party. Garozzo’s Downtown.

Dine-in 103

Dine-in Book Website Management Fine Dining 103

Black Box Intelligence

MARCH 4, 2021

That’s not to say that the shift toward off-premise dining is entirely attributed to the coronavirus. Even so, the list is growing of brands that have unveiled new, futuristic designs that prioritize off-premise consumption over dine-in. Design Updates Not Limited to Limited-Service Restaurants.

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Design Fast Casual Mobile Ordering Customer Service 98