7 Shifts

MARCH 27, 2020

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times.

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Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

APRIL 24, 2020

The outbreak of COVID-19 in early 2020, and subsequent social distancing and self-isolation protocols have wreaked havoc on restaurant workers everywhere. With most restaurants operating on dine-out only, and many having closed their doors, restaurant staff are left with hours reduced—or out of a job entirely.

Social Media 352

Social Media Insurance Website Management Government 352

Social Hospitality

JANUARY 5, 2022

The pandemic has drastically affected the restaurant industry. For most restaurants, the focus remains on delivery and pickup to serve customers. The pandemic’s toll on restaurants was more limited than otherwise because of delivery services. Mobile chatbots equip restaurants and food delivery apps to do many things.

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Mobile Ordering Customer Service Food Safety Delivery 195

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 209

Online Ordering Back of House Customer Service Small Business 209

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. The National Restaurant Association has provided a list of best practices to ensure business continuity.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

7 Shifts

MARCH 26, 2020

The restaurant industry is in flux, and many restaurateurs lack access to the information and resources required to make decisions about their business. 7shifts is sharing insights about communication, sales, and staffing for restaurateurs to understand both the global and regional impact of COVID-19. Josh Margles.

Communication 367

Communication Delivery Government Dine-in 367

7 Shifts

APRIL 3, 2020

COVID-19’s impact on restaurants around the world has been ramping up thanks to necessary social distancing measures—particularly in North America, where 4-5 meals are eaten away from home every week —and restaurateurs are feeling the squeeze on their bottom line.

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BOH POS Influencer Point of Sale 368

Modern Restaurant Management

JULY 14, 2020

With dining rooms having been shut down for the majority of 2020, the only option for people to visit their favorite restaurants has been through takeout or delivery. You need to adapt your restaurant’s social media marketing approach in the “new normal” of COVID-19. ” Update your Online Presence.

Marketing 212

Marketing Social Media Influencer Online Ordering 212

Modern Restaurant Management

JULY 22, 2021

Not just quite but we can already see some effects of COVID-19 in the hospitality industry, especially restaurants. Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably.

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Allergens Fast Casual Online Ordering Food Safety 204

Modern Restaurant Management

JUNE 29, 2020

Focusing on customer experience may seem like a luxury for restaurateurs struggling to keep their doors open, but it may prove to be the difference between those that survive and those that get added to the list of tragic COVID-19 business casualties. One evening, we went to an oceanfront restaurant for dinner.

Kitchen Safety 219

Kitchen Safety Website Management Customer Experience Mobile Ordering 219

7 Shifts

MAY 15, 2020

Many restaurants will begin reopening in the coming months, and each state will likely have their own guidelines around ensuring your staff and diners are safe. Other health screening requirements: Gloves are also required for restaurant staff. Face coverings: Face coverings are required in restaurants. California. New Jersey.

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Document Employee Relations Reference Travel 347

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Employee-focused culture can be rare within the restaurant industry.

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Cash Management Social Media Seasonal Menu SEO 229

The Restaurant Group

SEPTEMBER 16, 2020

These challenges have been especially taxing on the restaurant industry and its more than 13.5 According to the National Restaurant Association, as of mid-September, 1 in 6 restaurants had shut their doors, either permanently or long-term. The restaurant industry is nothing if not innovative and resilient.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Modern Restaurant Management

JANUARY 11, 2021

With health and safety on the forefront of everyone’s minds, restaurants need to build their strategies upon a foundation of trust and safety. To learn how you can adapt your strategy to account for difficulties and uncertainties in the current environment, read the tips below: Maximizing Safety with Covid-19 Testing.

Restaurant Law 201

Restaurant Law Recruiting Customer Experience Dine-in 201

Modern Restaurant Management

DECEMBER 18, 2020

It’s not exactly a secret that COVID-19 has affected a number of industries. Not Many People Are Dining in Restaurants. Only a quarter of people have dined in a restaurant since the pandemic started back in March. More than half of consumers aren’t willing to go back to restaurants during the next year.

Hotels 209

Hotels Travel Dine-in Take-out 209

Goliath Consulting

AUGUST 28, 2020

With how the restaurant industry looks right now, from shifting consumer behavior and volatile demand, strategically pricing a menu has never been so complicated, nor so important. It doesn’t help that the costs of running a restaurant are higher than ever. References: [link] [link] [link] [link] [link] [link] [link].

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Pricing Menu Food Supply Food Safety 158

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. First, let’s cover the basics: the precautions required without consideration to COVID-19.

Food Safety 167

Food Safety Certification Employee Relations Restaurant Law 167

Goliath Consulting

JUNE 30, 2020

The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). A growing demand for hands-free, no-touch equipment will result from the COVID-19 pandemic (7).

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Modern Restaurant Management

JULY 22, 2020

We have all been dealing with the core problems COVID-19 has brought to us: increased cleaning and sanitizing processes, loss of customers, negotiations with landlords, and many more. On top of those known problems, restaurant managers have also faced unforeseen and sometimes puzzling challenges. Let’s take a look.

Management 206

Management Management Customer Experience Kitchen Safety 206

Culinary Cues

APRIL 2, 2020

If you are a chef or restaurant owner I would like you to begin today with a significant question: “If I had to build this restaurant concept all over again, knowing what I know now, what would it look like – how would it be different? You may never have a better chance to ask and answer this question than right now.

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Guest Recovery Take-out Hiring 2019 392

Modern Restaurant Management

JUNE 9, 2021

As restaurants reopen, this new set of risks could have a significant impact on this community, which is returning to in-person work, often with less guidance and support than larger businesses. First, we advise restaurant owners and managers to conduct research at the state and federal level to understand the rules that apply in their state.

Employee Relations 209

Employee Relations Management Management Insurance 209

Modern Restaurant Management

JUNE 30, 2020

COVID-19 has forced restaurant owners and operators to work hard to diversify income streams. In the coming months, as suppliers catch up to demand, many restaurants would do well to look more like grocery stores, and grocery stores more like restaurants. Consider the Bodega. And then regularly post updates.

Kitchen Safety 178

Kitchen Safety Customer Experience Food Safety Food Supply 178

Next Restaurants

FEBRUARY 24, 2021

The arrival of the COVID-19 pandemic turned our lives upside down. This unfortunate series of events was especially bad for the restaurant industry as it could no longer allow for large groups of paying customers. Sensitivity and understanding are essential for restaurant owners during this time. Keep Everyone Safe.

Food Safety 108

Food Safety Cash Management Online Ordering Food Order 108

Next Restaurants

JANUARY 19, 2021

COVID-19 has turned the world upside down, and that’s particularly true with the restaurant industry. According to a survey by the National Restaurant Association , 100,000 restaurants either closed permanently or long-term within six months of the pandemic reaching the United States. Get Knowledgeable.

Customer Service 99

Customer Service Fine Dining Restaurant Law Hiring 99

Modern Restaurant Management

MAY 6, 2021

For the average person, one of the most visible changes witnessed was the overnight impact on the restaurant industry. Restaurants found themselves facing many unknowns, from how long their doors would be closed to how to manage staff. ” One year into the COVID-19 pandemic, the U.S. Promoting Safety.

Kitchen Safety 186

Kitchen Safety Guest Recovery Employee Relations Technology 186

Modern Restaurant Management

MAY 19, 2020

Stay-at-home orders and closures of non-essential businesses as a result of the COVID-19 pandemic have had significant economic implications for restaurant tenants. When negotiating leases, tenants should ensure that pandemics are expressly included in the definition of a force majeure event.

Insurance 199

Insurance Events Definition Equipment 199

Modern Restaurant Management

JUNE 26, 2020

Bryan Mecozzi owns Black Iron Bystro, a semi-casual, eclectic restaurant located just south of Buffalo in Blasdell, New York. When the COVID-19 pandemic hit, Mecozzi suddenly found his business and his employees’ livelihoods on the line. He needed to make tough decisions quickly.

Casual 199

Casual Operations 199

Modern Restaurant Management

MAY 20, 2020

My first business was running a Thai restaurant while in college with a couple of friends, so seeing how hard the restaurant industry has been hit by COVID-19 recently hits close to home. Many restaurants are experiencing a truly strange predicament. Post Openings in Restaurant-Specific Job Boards.

Hiring 224

Hiring Reference Advertising Management 224

Modern Restaurant Management

JUNE 25, 2020

The disruption that the COVID-19 pandemic spread across the world has changed consumers’ lives, and its fingerprints will remain for a long time. That said, restaurants are in a unique position to up their game as they work to bring customers back – and create a better experience than ever.

Customer Experience 212

Customer Experience Food Order Point of Sale Customer Service 212

Modern Restaurant Management

AUGUST 27, 2020

A group of senior staff members met on Thursday, March 12 to discuss how to set up home delivery of beer, and on March 16, one day after Ohio Governor Mike DeWine ordered the closure of restaurants, we launched this new arm of our business. Stories like ours played out in restaurants across the country over the next few weeks.

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Tip Distribution Front of House Leadership Restaurant Law 213

Food Business

APRIL 20, 2020

This post is written in the middle of COVID-19 pandemic. When COVID-19’s effect on restaurants dwindles, people will eat what they love. No sci-fi version of restaurant can change that. For our restaurant industry, the sci-fi exploration is grasping for the new service landscape. That will not change.

Consumer Goods 130

Consumer Goods Online Ordering Hospitality Customer Service 130

Modern Restaurant Management

JULY 16, 2020

The restaurant industry is difficult in the best of times, let alone when a worldwide pandemic forces closures, customers are forced to stay in their homes, told to social distance for months, and state government regulation telling owners and managers when you reopen shops or when they can be at half capacity. The odds are humbling.

Customer Service 127

Customer Service Employee Relations Supplies Customer Experience 127

Modern Restaurant Management

APRIL 1, 2020

As restaurant operators, you are a part of the community, providing an experience and opportunity for people to come together, celebrate events or both. Amid the COVID-19 pandemic, your role is all the more critical. Now is the time to set expectations for how your guests will interact with your restaurant in the future.

Guest Recovery 163

Guest Recovery Customer Experience Social Media Food Order 163

Xtra Chef

APRIL 9, 2020

Selling restaurant gift cards in the face of COVID-19 has become a common solution for operators who have been forced to get creative in keeping their businesses open while sit-down dining is at a pause. . Why you should sell restaurant gift cards during COVID-19. They’ve gone digital!

Cash Management 110

Cash Management Back of House Demo POS 110

Xtra Chef

APRIL 7, 2020

For as long as I can remember, my dad has owned and operated Savona Restaurant in Gulph Mills, Pennsylvania, a suburb right outside of Philadelphia. It’s an Italian restaurant specializing in seafood with an extensive wine selection. A s I got older , the restaurant became more of a family affair.

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Fine Dining Food Order Social Media Customer Service 136