Deliverect

MARCH 17, 2020

So how can the food industry try to keep its head above water during these difficult times, and how can consumers continue to support their local food and hospitality businesses? Set up a disinfection / handwashing station for customers and staff. Indicate minimum distances in between customers queueing on the floor.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 148

Social Media 2003 Customer Service Customer Experience 148

Future Food

OCTOBER 30, 2023

These achievements combined can underwrite an eclectic mix of well-presented venues which contribute to the distinct experiences that shoppers are seeking in a modern hospitality environment. Image credit: Alana Dimou Sydney Fish Market Design is a major contributor in influencing a customer’s perception of a brand.

Operations 78

Operations Uniforms Merchandise Small Business 78

ChowNow

JUNE 29, 2020

Finances are the most critical concern for most restaurateurs, but they should be weighed alongside both public health guidelines , recommendations from the CDC , Department of Labor , and the FDA — along with the concerns of your employees and customers. Don’t count out merchandise either—it just sends more revenue to your restaurant.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Cheetah

AUGUST 28, 2020

In response, people are looking for personalized experiences they can document and share online. Restaurants that capitalize on this create dining experiences that encourage brand loyalty by making customers feel unique. This also allows them to collect data on customer purchases to help them better tweak the menu.

Online Ordering 117

Online Ordering Customer Service Customer Experience Merchandise 117

Perfect Daily Grind

DECEMBER 2, 2019

By making the most of the increased foot traffic and sales you’ll experience, you could start your 2020 off on a better financial footing, while enhancing your customers’ holidays at the same time. Offering customers limited edition, themed treats is a great way to get them into the festive spirit. Credit: Ana Valencia .

Café 105

Café Seasonal Menu Merchandise Uniforms 105

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Engaging Customers During COVID-19. Consumers are still very willing to get mobile and visit your stores for pick-up. March Sales Decline.

2020 175

2020 Fast Casual Point of Sale Online Ordering 175

Indoor Media

MAY 17, 2021

Plus, most consumers don’t want to leave the comfort of their homes. There are many ways in which restaurants and salons can get involved and start hosting their own experiences online, so read on for everything you’ll need to know. If you have a large following on social media, advertise your event and tell fans where to buy tickets.

Small Business 78

Small Business Events Advertising Social Media 78

EATER

NOVEMBER 21, 2022

Can an app promising discount, end-of-day goods make a dent in America’s food waste problem? I counted the minutes until the kids went to bed and I could make good on their parents’ offer: Eat whatever snacks you like. Too Good To Go, which launched in 2015 in the U.K. Too Good To Go, which launched in 2015 in the U.K.

Waste 96

Waste Consumer Goods Food Truck Front of House 96

Perfect Daily Grind

FEBRUARY 12, 2020

China might be the fourth-largest country in the world and have the largest population on earth, but it has one of the world’s lowest coffee consumption rates, with citizens consuming an average of just one cup a year. . China has produced and consumed tea for centuries. Then take a look at Deconstructing Russia’s Coffee Market.

Marketing 138

Marketing Social Media Consumer Goods 2018 138

Future Food

JUNE 16, 2020

Moreover, there is still a considerable amount of latent demand: Pre-COVID levels of demand for F&B were not a fad as consumers’ interaction with Hospitality is a practice that has been building over the last two decades. Hospitality is both a science and an art that has customer service and experience at its core.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Your restaurant’s brand is the sum of the public’s experience with your restaurant. Merchandise. There’s much more that goes into the restaurant experience than good food or cheap prices.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Apicbase

MARCH 17, 2023

There is good and bad news. High inflation, labour shortages, supply chain problems and changing consumer demands are black clouds on a sunny day. The good news, there are new recipes that could potentially work even better. On a logistical level, technology enables customers to order and pay remotely and track their delivery.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Perfect Daily Grind

JUNE 16, 2022

By drawing on an ever-increasing number of data points, baristas and coffee shop owners can understand more about the coffee they are using, which can help to enhance the customer experience. Although coffee quality and consistency are key for any good coffee shop, efficiency and workflow are arguably just as important.

Café 141

Café Supplies Technology Merchandise 141

Lavu

MARCH 27, 2020

The reason is simple: comprehensive restaurant management systems make restaurant operations more efficient, straightforward, and ultimately beneficial to everyone involved, from restaurant owners to customers. Mobile and online ordering will put control in the customers’ hands. Menu customization. Modern System Capabilities.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Touch Bistro

APRIL 27, 2021

It’s clear that a well-design restaurant website is key to getting customers in the door (or ordering online), but great restaurant website design is a lot harder to achieve than you might think. Email Sign-Up Forms: Even if you don’t have a loyalty program, collecting customer emails is a great way to stay in touch with your guests.

Design 92

Design 2021 Online Ordering Website Management 92

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Modern Restaurant Management

NOVEMBER 24, 2021

“The teams from both development groups have been friends and customers for years at all of my restaurants, and I’m thrilled to welcome these hospitality veterans to the Brooklyn Dumpling Shop family of franchisees,” said Stratis Morfogen, owner of Brooklyn Dumpling Shop. and Brinker International, Inc.

Franchise 172

Franchise Franchising Loyalty Program 2022 172

Apicbase

MARCH 31, 2023

The level of Frittenpride is such that this chain also has a whole range of merchandise (t-shirts, sweaters, bags, and even gold chains) dedicated to their love for the humble spud, fried like the French (or is it the Belgian?) The menu includes burgers, a breakfast buffet, cocktails and the ever-present currywurst.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Modern Restaurant Management

NOVEMBER 1, 2019

We now want to bring this elevated experience to our customers across our footprint." Leveraging TZG’s deep experience and Pieology’s strategy and high-quality product offering, we’ll be able to create a unique market entry experience for our local customers and bring make your own pizza to life across China.”

Franchise 78

Franchise Franchising Fast Casual Point of Sale 78

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry.

2020 134

2020 Mobile Ordering Online Ordering Merchandise 134

Perfect Daily Grind

SEPTEMBER 7, 2022

So, how can this change the consumer experience in airports? How is the customer experience affected? As most airports are busy places, convenience plays an important role in the consumer experience. For an airport location, this can have a huge impact as your brand can reach a much wider consumer base.”.

Café 158

Café Franchise Franchising Beverage 158

Modern Restaurant Management

APRIL 30, 2021

Consumers and customers have changed their behavior due to the events of the previous year. So it makes good business sense to revamp your marketing strategies. Focus on changing the processes of your restaurant to accommodate the new realities and to reach out to customers living in your local areas.

Marketing 226

Marketing Food Safety Social Media Small Business 226

Mad Mobile

MARCH 8, 2024

Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Hopefully, our decades of experience in the dining space will help you navigate the changing waters. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

EATER

NOVEMBER 12, 2021

In recent years, specialty grocery stores have been courting a different kind of customer — one who has an appetite for what’s cool and new, if not necessarily gourmet. Since the 1980s, the experience of food shopping in this country has been defined by volume. The traveling Pop Up Grocer acts as a showcase for up-and-coming brands.

Retail 76

Retail Consumer Goods Merchandise Online Ordering 76

Perfect Daily Grind

SEPTEMBER 16, 2022

Rojewska, who is a former World Barista Champion and the 2022 World Coffee in Good Spirits Champion, will represent Poland at this year’s World Brewers Cup in Melbourne, Australia from 27 to 30 September 2022. The company says it will incorporate NFT technology into its current loyalty programme to create new experiences for customers.

2022 139

2022 Café Seminar 2023 139

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 178

Franchise Franchising Leadership Beverage 178

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. US Foods Holding Corp.

Kitchen Safety 199

Kitchen Safety Loyalty Program Delivery Customer Service 199

The Restaurant Times

FEBRUARY 14, 2022

An evolving customer base makes the restaurant industry a dynamic space. This is why running a successful restaurant business needs more than good food. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Engage Your Customer. Provide Key Information.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. In other words, if your food photography isn’t top-notch some customers may take their business elsewhere.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

MAY 12, 2020

The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup.

Mobile Ordering 124

Mobile Ordering Online Ordering Food Order Recycling 124

The Restaurant Times

MARCH 9, 2022

5 Restaurant Promotion Ideas For The ‘New Normal’ Restaurants can no longer rely on word-of-mouth and outdoor ads to keep their companies top of mind because customers are still hesitant to venture out. Instead, restaurateurs must market their companies where their customers are now: online. Content And Social Media.

Social Media 52

Social Media Kitchen Safety Food Safety Influencer 52

Modern Restaurant Management

APRIL 1, 2021

This edition of MRM Research Roundup features news on evolving consumer consumption habits, the state of delivery and snacking trends. A new report by AlixPartners, finds that one in two consumers around the globe has had their consumption habits permanently changed due to effects of the COVID-19 pandemic. In the U.S., 29 percent).

2021 110

2021 2025 Mobile Ordering Online Ordering 110

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. He was instrumental in organizing the Frederick Community College Hospitality Program. . "We’re

Allergens 120

Allergens Kitchen Safety Guest Recovery Customer Service 120

BNG Point of Sale

OCTOBER 13, 2021

Convenience stores have straightforward goals: they want to live up to their name, ensure happy customers, and increase their level of success. For business owners, offering the necessities to customers who are traveling, commuting, or otherwise pressed for time should be a top priority. Optimal Customer Experience.

POS 52

POS Point of Sale Cash Management Inventory 52

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Staff can also opt to change cooking times and alter portion sizes for foods coming out of the hopper to map back to customer customization requests. "Intel®

Kitchen Safety 136

Kitchen Safety Food Safety Online Ordering Point of Sale 136

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52